The Caledonian House in Riverside, IL offers a warm assisted living community with various care services and amenities but may not cater to those seeking extensive medical supervision or advanced healthcare services.
Caring Staff
Caledonia Senior Living
4.3 from 23 reviews
$3,820 per month
Caledonia Senior Living is highly regarded for its caring staff, beautiful environment, personalized services, and proactive safety measures during the pandemic, making it a strong option for those seeking assisted living.
Friendly Staff
Cantata Adult Life Services a CCRC
4.3 from 69 reviews
$2,700 to $5,250 per month
Cantata Adult Life Services is highly regarded for its strong communication, caring staff, robust rehabilitation services, and community atmosphere that fosters social engagement among residents, despite some concerns about weekend staffing consistency.
Friendly Staff
Brookdale Oak Park
Harlem/Lake
4.8 from 78 reviews
$3,950 to $7,220 per month
Brookdale Oak Park is a highly-regarded senior community known for its exceptional amenities, caring staff, vibrant social atmosphere, quality dining options, and convenient location near essential services and cultural offerings.
Community
Plymouth Place
4.4 from 15 reviews
Plymouth Place is a well-reviewed assisted living facility in La Grange, known for its clean environment, friendly and competent staff, enjoyable dining options, engaging activities, and the ability to provide graduated levels of care.
Community
Aspired Living of La Grange
4.6 from 20 reviews
$3,595 to $7,200 per month
Aspired Living of La Grange is a clean and modern facility with attractive living spaces, a pleasant atmosphere, and well-prepared meals, making it an appealing option for families seeking assisted living.
American House Oak Park
4.9 from 8 reviews
$3,085 to $6,750 per month
American House Oak Park is highly praised for its welcoming atmosphere, compassionate staff, clean and beautifully designed facilities, engaging activities, and delicious meals, making it an excellent choice for families seeking assisted living options.
Friendly Staff
Belmont Village Senior Living Oak Park
4.1 from 64 reviews
$3,450 to $6,565 per month
Belmont Village Oak Park offers a clean and inviting environment with commendable transitional support and medical assistance, but potential residents and their families should be aware of staffing challenges, inconsistent dining experiences, and mixed reviews on staff training and attentiveness.
Friendly Staff
Oak Park Arms
Oak Park
4.1 from 72 reviews
$1,800 to $2,600 per month
The Oak Park Arms Retirement Community offers a warm atmosphere with engaging activities and attentive staff, but potential residents should carefully consider individual care needs and maintenance concerns before choosing this facility.
Friendly Staff
Presence Bethlehem Woods Retirement Community La Grange
4.3 from 42 reviews
$2,400 to $4,152 per month
Bethlehem Woods Retirement Community is praised for its friendly atmosphere, strong resident engagement through various activities, convenient location near essential services, and affordability, but it faces challenges with food quality and facility maintenance that potential residents should consider.
Maywood Supportive Living
5 from 3 reviews
$5,250 per month
Maywood Supportive Living is highly regarded for its welcoming, home-like atmosphere, dedicated staff who provide compassionate care, and vibrant community events that foster social connections among residents.
Plymouth Place, a CCRC
3.3 from 6 reviews
$3,028 to $6,185 per month
Plymouth Place offers spacious apartments and a vibrant community with numerous activities and dining options, but potential residents should be cautious due to reported issues with care quality, staff attentiveness, and high costs.
Friendly Staff
Autumn Green at Midway Village
4.5 from 86 reviews
$1,750 to $2,550 per month
Autumn Green Midway Village is a well-regarded assisted living community known for its caring staff, clean facilities, engaging activities, and supportive atmosphere, though some concerns exist regarding communication and food quality.
Great Staff
The Sheridan at River Forest
4.3 from 17 reviews
$5,300 to $7,910 per month
The Sheridan at River Forest is an elegant assisted living facility renowned for its attentive and compassionate staff, beautiful surroundings, and strong community atmosphere, though it faces challenges with administrative communication and higher costs compared to other options.
Cleanliness
Victory Centre of River Woods
4.3 from 53 reviews
$4,255 to $4,695 per month
Victory Centre of River Woods is a welcoming assisted living facility praised for its caring staff, clean environment, and engaging activities, though some residents seek more varied programming and maintenance improvements.
Community
Magnolia Senior Living
4.5 from 63 reviews
$4,395 to $6,595 per month
Eve Assisted Living in Hinsdale is praised for its vibrant community, attentive staff, and appealing amenities, while Magnolia Senior Living faces criticism for poor resident care and high staff turnover.
The Sheridan At Oak Brook
4.5 from 31 reviews
The Sheridan at Oak Brook offers a vibrant community with engaging social activities, attentive staff, and beautiful amenities, creating a supportive environment that enhances residents' quality of life.
Great Staff
Park Place of Elmhurst
4.4 from 60 reviews
$3,655 to $5,780 per month
Park Place of Elmhurst offers a vibrant and friendly community with high-quality amenities, personalized dining options, and responsive staff, making it a commendable choice for those seeking an assisted living facility.
Friendly Staff
Heritage Woods of Chicago
California
4.8 from 16 reviews
$4,097 per month
Heritage Woods of Chicago is a highly regarded assisted living facility known for its caring staff, comfortable accommodations, warm community atmosphere, and engaging activities that promote resident well-being.
Helpful Staff
Montclare Supportive Living
Kostner
4 from 2 reviews
$3,275 to $3,605 per month
Montclare-Lawndale offers a mix of compassionate care and engaging activities for residents, but potential families should ensure that legal documents are in order to avoid issues like the unexpected disposal of personal belongings.
Friendly Staff
Dimensions Living Burr Ridge
4.6 from 33 reviews
$3,677 to $4,200 per month
Dimensions Living Burr Ridge and Brookdale Burr Ridge receive high praise for their compassionate staff, engaging community activities, and strong resident-caregiver relationships, creating a warm and dignified environment that helps families feel confident in their choice of assisted living facilities.
Friendly Staff
Churchview Supportive Living
4.5 from 30 reviews
$3,550 to $3,775 per month
Churchview Supportive Living offers a warm, engaged community with friendly staff, newly remodeled apartments, on-site security, and a range of activities, though some common areas need updating and there are safety concerns during emergencies.
Great Staff
Terra Vista of Oakbrook Terrace
4.7 from 69 reviews
$7,950 per month
Terra Vista is highly praised for its dedicated and compassionate staff, engaging activities, structured routines, cleanliness, and excellent communication with families, making it an exceptional choice for assisted living.
Great Dining Area
King Bruwaert House
4 from 8 reviews
$4,106 to $9,210 per month
King Bruewaert House (K-B) has received mixed reviews, with many praising the compassionate care and attention provided by staff, while some express concern over inconsistent treatment and responsiveness, indicating that individual experiences may vary significantly.
Great Staff
Lexington Square of Elmhurst a CCRC
4.3 from 22 reviews
$1,673 to $4,200 per month
Lexington Square of Elmhurst is a highly praised assisted living community known for its caring staff, engaging activities, and a focus on resident safety and comfort.
Friendly Staff
New City Supportive Living
4.6 from 11 reviews
$3,195 to $4,195 per month
New City Supportive Living is a highly praised community known for its spacious, beautifully decorated apartments, friendly and dedicated staff, excellent amenities like housekeeping and engaging activities, and a welcoming environment for seniors.
Friendly Staff
Moraine Court
3.5 from 15 reviews
$4,500 per month
Moraine Court Supportive Living offers appealing amenities and friendly staff but is marred by serious cleanliness and care issues, including high staff turnover and reports of poor room conditions, which prospective families should carefully consider before making a decision.
Friendly Staff
St. Joseph Village of Chicago
4.5 from 47 reviews
$5,500 to $6,767 per month
St. Joseph Village of Chicago is praised for its compassionate staff, strong therapy services, personalized care in a smaller community setting, and clean, inviting living spaces with attractive outdoor areas, making it a favorable option for families seeking assisted living.
Great Staff
Mercy Circle Senior Living
4.8 from 40 reviews
$4,118 to $7,273 per month
Mercy Circle is highly regarded for its compassionate and attentive staff, effective therapy services, peaceful environment, and overall warm atmosphere, making it a recommended choice for short-term rehabilitation.
Friendly Staff
Central Baptist Village
4.5 from 42 reviews
$2,207 to $3,754 per month
Central Baptist Village is renowned for its compassionate staff, engaging activities, and supportive environment that helps residents thrive while providing families peace of mind during transitions.
Great Food
Cordia Senior Living
4.4 from 29 reviews
$4,400 to $6,800 per month
Cordia Senior Residence in Westmont, IL offers a warm community atmosphere with engaged staff and diverse activities, though some families report concerns about safety checks and menu variety, making it a noteworthy option for those seeking affordable assisted living with quality care.
Friendly Staff
Autumn Green at Wright Campus
4.4 from 77 reviews
$2,950 to $3,700 per month
Autumn Green at Wright Campus is a well-regarded senior living facility known for its cleanliness, attentive staff, and engaging activities, though some families express concerns about unpredictable fees and billing transparency.
Friendly Staff
Sunrise of Willowbrook
4.3 from 61 reviews
$2,432 to $4,682 per month
Sunrise of Willowbrook offers a clean environment and friendly staff but has received mixed reviews due to inconsistent medical oversight, meal quality, and communication issues that potential residents should carefully consider.
Cleanliness
Victory Centre Of Galewood
4.5 from 2 reviews
$4,899 per month
Victory Centre is a well-reviewed senior living community in Oak Park, known for its cleanliness, personalized care, convenient location, and potential for expanding activities and dining options as restrictions ease.
Great Food
Sunrise at Fountain Square
4.5 from 77 reviews
$3,567 to $5,940 per month
Sunrise at Fountain Square is highly regarded for its quality of care, attentive staff, vibrant community atmosphere, engaging activities, and exceptional dining experiences, making it a strong choice for families seeking assisted living options.
Knowledgeable Staff
Golden Age Assisted Living
5 from 2 reviews
$6,000 per month
Golden Age is a highly regarded senior care facility with 35 years of experience, offering exceptional management, personalized support, and a warm, organized environment that ensures residents receive compassionate and tailored care.
Personalized Care
Clarendale Six Corners
4.8 from 9 reviews
$3,295 to $7,695 per month
Clarendale Six Corners offers a vibrant, engaging environment with dedicated staff, exceptional customer service, beautiful facilities, and high-quality dining experiences, making it an excellent choice for families seeking quality assisted living care.
Cleanliness
Concord Place
3.8 from 92 reviews
$1,500 to $2,950 per month
Concord Place is an affordable retirement community offering a variety of amenities and supportive staff, though dining services and housekeeping could use improvement.
Community
Bridgeway of Bensenville a CCRC
4.6 from 65 reviews
$2,930 to $3,530 per month
Bridgeway of Bensenville offers a friendly atmosphere, modern aesthetics, engaging social activities, satisfactory dining options, competitive pricing, and dedicated staff who foster a supportive community for seniors.
Community
Palos Heights Senior Living
4.7 from 53 reviews
$2,225 to $4,280 per month
Palos Senior Living and Palos Heights Senior Living stand out for their attentive staff, welcoming atmosphere, engaging activities, cleanliness, and supportive community environment that fosters connections among residents.
Great Staff
Aspired Living of Westmont
4.6 from 49 reviews
$5,200 to $7,200 per month
Aspired Living of Westmont offers compassionate care from dedicated staff, a welcoming environment with engaging activities, and smooth transitions for new residents, making it a supportive community for those seeking assisted living.
Great Food
Oak Trace
4.5 from 44 reviews
Oak Trace is praised for its beautiful facilities, variety of amenities, accommodating staff, and well-managed environment, making it a welcoming community for potential residents.
Great Location
Bethesda Rehab & Senior Care
3.6 from 10 reviews
$5,700 to $7,320 per month
Bethesda Rehab & Senior Care is noted for its cleanliness, friendly atmosphere, and personalized attention due to a favorable staff-to-resident ratio, but concerns regarding oversight in care and safety issues should be carefully considered by families evaluating assisted living options.
Great Staff
The Clare
Chicago
4.6 from 36 reviews
$4,300 per month
The Clare is a senior living facility in Chicago known for its luxurious amenities, engaging community activities, and dedicated healthcare professionals, providing an enriching environment for residents.
Friendly Staff
Burr Ridge Senior Living
4.4 from 45 reviews
$2,475 to $4,080 per month
Burr Ridge Senior Living is praised for its friendly and dedicated staff, supportive community atmosphere, comfortable living spaces, engaging activities, and overall commitment to resident well-being.
Socialization
Belmont Village Lincoln Park
Fullerton
4.6 from 44 reviews
$7,450 to $12,500 per month
Belmont Village Lincoln Park is praised for its exceptional staff who are caring and accommodating, its beautiful and clean environment with high-end amenities, and engaging activities that foster social connection among residents.
Personalized Care
The Birches Assisted Living
4 from 20 reviews
$4,423 to $6,765 per month
The Birches offers a close-knit community with dedicated staff and supportive relationships but faces challenges like communication issues regarding COVID-19 updates, recent price increases, and concerns about cleanliness and staffing stability.
Beautiful
Ascension Living Resurrection Village
4.6 from 32 reviews
$1,579 to $2,360 per month
Ascension Living Resurrection Village is a highly regarded assisted living facility known for its immaculate environment, engaging community activities, attentive staff, and welcoming atmosphere that supports seniors' comfort and social well-being.
Cleanliness
Barton Senior Residences of Chicago
Polk
3.6 from 7 reviews
Barton Senior Residences of Chicago offers numerous activities and essential healthcare services in a clean, well-maintained environment, but high rent costs and concerns about lease terminations and access to medical records warrant careful consideration by prospective residents.
Friendly Staff
Brookdale Lake View
4.5 from 120 reviews
$2,560 to $5,495 per month
Brookdale Lake View offers a supportive community with excellent dining, engaging activities, compassionate staff, and a convenient urban location, making it an ideal choice for those seeking an assisted living facility.
Great Food
Artis Senior Living of Lakeview
Paulina
4.5 from 44 reviews
$5,500 to $7,850 per month
Artis Senior Living of Lakeview offers a clean, welcoming environment with attentive staff, engaging activities, and tasty dining options, making it a commendable choice for families seeking quality assisted living.
Homey
Sunrise of Lincoln Park
Diversey
4.4 from 47 reviews
$5,370 to $7,470 per month
Sunrise Lincoln Park offers a range of amenities and care options, but families should carefully evaluate their loved ones' specific needs and ask detailed questions during tours to ensure a suitable fit.
Community
Lexington Square Lombard
4.6 from 16 reviews
$1,444 to $5,274 per month
Lexington Square Lombard offers spacious, affordable apartments, attentive long-standing staff, engaging wellness programs, and a warm community atmosphere that fosters connections among residents.
Great Staff
Clarendale of Addison
4.6 from 70 reviews
$3,980 to $6,940 per month
Clarendale of Addison is praised for its clean and bright environment, friendly and attentive staff providing 24/7 care, successful engagement activities for residents, and open communication between families and caregivers.
Friendly Staff
Oak Trace a CCRC
4.2 from 14 reviews
$3,327 to $4,164 per month
Oak Trace offers a warm, supportive atmosphere with quality dining and engaging activities but faces challenges with staffing shortages that may impact care levels in assisted living accommodations.
Montgomery Place
4.6 from 81 reviews
Montgomery Place is praised for its attentive staff, good food, clean and aesthetically pleasing environment, strong community engagement, and effective safety measures, making it a commendable option for those seeking supportive living facilities.
Friendly Staff
Norwood Crossing
4.3 from 54 reviews
$6,550 to $7,708 per month
Norwood Crossing is a senior living facility praised for its caring staff and engaging activities, but it faces challenges with food quality and management communication.
Great Staff
Amazing Grace Senior Living
4.6 from 11 reviews
$4,500 to $5,000 per month
Amazing Grace Senior Living is highly regarded for its compassionate staff, top-notch accommodations, delicious meals, and engaging social activities, making it an excellent choice for families seeking a nurturing assisted living environment.
Great Staff
Brookdale Glen Ellyn
4.7 from 112 reviews
$3,030 to $6,115 per month
Brookdale Glen Ellyn is a warm and welcoming assisted living community known for its caring staff, engaging activities, inclusive dining experience, and strong support system that fosters a sense of belonging and safety among residents.
Friendly Staff
Jackson Park Supportive Living
4.8 from 29 reviews
$3,290 per month
Jackson Park Supportive Living Facility is highly praised for its cleanliness, friendly and caring staff, supportive community atmosphere, and convenient access to nearby amenities.
Lots Of Activities
Brookdale Lake Shore Drive
4.3 from 78 reviews
$5,320 to $7,035 per month
Brookdale Lake Shore Drive offers a stunning lakeview location, engaging activities, and excellent dining services, but potential residents should consider concerns about staffing levels and maintenance issues.
Cleanliness
Sunrise Of Palos Park
4.4 from 57 reviews
$4,920 to $6,870 per month
Sunrise of Palos Park offers a welcoming environment with engaging activities and friendly staff, but concerns about staffing levels and inconsistent care quality highlight the need for potential residents to thoroughly evaluate caregiver attentiveness before making a decision.
Great Staff
The Selfhelp Home
Argyle
4.7 from 33 reviews
$3,430 to $4,630 per month
The Selfhelp Home in Chicago is a highly regarded senior care facility known for its compassionate staff, engaging activities, and clean environment, making it an ideal choice for families seeking quality assistance for their loved ones.
Friendly Staff
Atria Park Of Glen Ellyn
4.5 from 79 reviews
$2,995 to $3,795 per month
Atria Park of Glen Ellyn offers a warm, nurturing environment with dedicated staff, a variety of social activities, clean facilities, and generally positive food quality, though some concern exists regarding communication on billing practices.
Clean Facility
Covenant Home of Chicago
4.5 from 16 reviews
$4,180 to $6,000 per month
Covenant Home of Chicago offers a compassionate and engaging environment with attentive staff, diverse activities, excellent cleanliness, and strong communication with families, making it an appealing choice for those seeking assisted living options.
Community
The Admiral at the Lake, a CCRC
Berwyn
4.6 from 31 reviews
$4,000 to $9,000 per month
The Admiral at the Lake offers a vibrant community with exceptional dining, diverse activities, and a friendly atmosphere, making it an ideal choice for those seeking assisted living.
Friendly Staff
Lacey Creek Supportive Living
4.2 from 26 reviews
$4,550 to $5,425 per month
Lacey Creek Supportive Living offers a clean and engaging environment with friendly staff and diverse activities, but concerns about staffing levels during overnight shifts, medication management, food quality, and maintenance issues may affect overall satisfaction.
Cleanliness
The Radcliff
4.5 from 38 reviews
$3,600 to $6,200 per month
The Radcliff community in Wood Dale is praised for its welcoming atmosphere, attentive and friendly staff, high-quality chef-prepared meals, and cleanliness, making it an appealing choice for families seeking assisted living options.
Great Staff
Summit of Uptown
4.3 from 76 reviews
$3,425 to $7,540 per month
Summit of Uptown is highly recommended for its caring staff, engaging activities, quality meals, and welcoming atmosphere, though some communication improvements regarding medical needs were noted.
Great Staff
Paul House and Healthcare Center
3.6 from 24 reviews
$2,793 to $5,221 per month
Families' experiences with assisted living facilities vary widely, emphasizing the importance of attentive staff, effective communication, and individualized care in ensuring resident safety and satisfaction.
Friendly Staff
The Sheridan at Park Ridge
4.4 from 37 reviews
$5,195 to $8,295 per month
The Sheridan at Park Ridge offers a welcoming atmosphere and attentive staff, but reviews indicate concerns over staffing levels and care quality for residents with advanced needs, making it essential for families to weigh both positive experiences and criticisms before deciding.
Cleanliness
Symphony Residences of Lincoln Park
3.7 from 12 reviews
$2,950 per month
The Ivy offers a clean and engaging atmosphere with convenient amenities and on-site medical staff, but potential residents should consider concerns about supervision, limited apartment options, and possible age-related social dynamics before deciding.
Clean Facility
Lombard Place Assisted Living & Memory Care
4 from 20 reviews
$3,840 to $6,350 per month
Lombard Place Assisted Living & Memory Care offers beautiful facilities and friendly staff with engaging activities, but some families report concerns about cleanliness, staffing levels, and communication issues that prospective residents should consider.
Cleanliness
Belmont Village Senior Living Lincoln Park
Fullerton
4.7 from 3 reviews
$3,478 to $4,173 per month
Belmont Village Lincoln Park offers a luxurious, well-organized assisted living experience with upscale amenities, a gourmet restaurant, engaging activities, and attentive staff.
Smith Village a CCRC
4.2 from 29 reviews
$2,495 to $2,891 per month
Smith Village offers an appealing resort-like environment with friendly staff and a variety of engaging activities, but potential residents should carefully consider high costs and accessibility issues when evaluating their options.
Great Food
Carrington at Lincolnwood
4.4 from 42 reviews
$3,425 to $4,395 per month
The Carrington offers a friendly and clean atmosphere with smooth move-in processes, but concerns about maintenance issues, inconsistent food quality, understaffing, and rising costs may impact residents' overall satisfaction.
Friendly Staff
Brookdale Des Plaines
4.8 from 100 reviews
$3,025 to $4,710 per month
Brookdale Des Plaines is a highly regarded assisted living community known for its friendly atmosphere, attentive staff, excellent dining options, and convenient access to medical facilities, all fostering strong resident connections and enhancing quality of life.
Friendly Staff
Hartwell Place
4.5 from 15 reviews
$5,330 per month
Hartwell Place offers a clean and friendly environment with convenient accessibility but lacks diverse amenities and engaging activities, while The Hartwell excels in personalized care, quality dining, and fostering social interaction in a smaller community setting.
Friendly Staff
Peace Village
4.1 from 47 reviews
$1,460 to $2,120 per month
Peace Village offers a compassionate staff and engaging community activities but faces concerns regarding staff professionalism, management responsiveness, and financial transparency.
Friendly Staff
Saratoga Grove
4 from 10 reviews
$3,995 to $6,540 per month
Saratoga Grove, a senior living community praised for its cleanliness and friendly staff, faces criticism for its dark atmosphere, high prices, and challenging navigation, making it important for potential residents to consider their individual needs and preferences.
Friendly Staff
Franciscan Village
4.3 from 68 reviews
$3,092 to $5,313 per month
Franciscan Village is a clean and well-organized retirement community with friendly staff, a strong Catholic orientation, engaging activities, and a dining experience that offers quality food, making it an appealing choice for those seeking a faith-based assisted living environment.
Great Staff
Villa St. Benedict
4.8 from 35 reviews
$2,580 to $4,630 per month
Villa St. Benedict is a welcoming assisted living community that offers diverse living arrangements, vibrant activities, excellent dining options, beautiful grounds, and attentive staff dedicated to ensuring residents feel at home and supported.
The Admiral At The Lake
Berwyn
4.5 from 14 reviews
The Admiral at the Lake offers a vibrant and upscale retirement community in Chicago, praised for its engaging activities, excellent amenities, and fine dining, though it faces criticism regarding care quality and affordability.
Friendly Staff
Lincolnwood Place
4.3 from 75 reviews
$3,100 to $4,400 per month
Lincolnwood Place is a well-maintained assisted living facility praised for its attentive staff and engaging activities, though it faces challenges with communication about care plans, service consistency during busy times, and areas needing updates.
Victory Centre Of Roseland
4.4 from 22 reviews
Victory Centre of Roseland is highly praised for its welcoming atmosphere, attentive staff, engaging activities, and well-maintained facilities, while also noting areas for improvement in communication and staffing levels.
Great Staff
Sunrise of Park Ridge
4.6 from 94 reviews
$5,760 to $7,000 per month
Sunrise of Park Ridge is highly praised for its dedicated and friendly staff, exceptional quality of care, reasonable pricing, and inviting atmosphere, making it a compelling choice for assisted living.
Great Food
Brookdale Lisle
4.4 from 107 reviews
$3,670 to $5,595 per month
Brookdale of Lisle offers a vibrant community with engaging activities and caring staff, but potential residents should be aware of inconsistent communication and variable food quality that could impact overall satisfaction.
Great Food
Elevate Glen Saint Andrew
4.1 from 55 reviews
$1,100 to $1,750 per month
Celebrate Senior Living of Niles is generally well-regarded for its attentive staff and supportive environment, although it faces challenges with administrative processes, dining options, facility maintenance, and safety concerns that potential residents should consider.
Cleanliness
The Pointe at Kilpatrick
4.5 from 34 reviews
$4,531 to $5,395 per month
The Pointe at Kilpatrick offers a welcoming senior living environment with engaging activities, attentive staff, and well-maintained facilities, although potential residents should be mindful of occasional concerns regarding food variety and staffing consistency.
Clean
Lombard Place Assisted Living and Memory Care
4.2 from 13 reviews
Lombard Place Assisted Living offers appealing amenities and engaging activities in a modern setting, but potential residents should be cautious about inconsistent management practices and cleanliness issues despite positive staff interactions.