The Radcliff at Wood Dale

Pros

• The food at The Radcliff is very good and received no complaints from residents.
• The staff at The Radcliff are knowledgeable, accommodating, and friendly.
• The facility is clean, bright, and modern.
• The staff at The Radcliff are attentive and provide excellent care to the residents.
• The building and amenities at The Radcliff are well-maintained and up-to-date.
• Visitors felt welcomed by the staff and were impressed with their competence and professionalism.
• The rooms at The Radcliff are clean, comfortable, and have nice views.
• The facility provides a safe environment for residents during the COVID-19 pandemic.
• Moving into The Radcliff was made easy by the helpfulness of the staff, who even provided free moving assistance.
• Family and friends are allowed to eat with residents for free at The Radcliff.

Cons

• The train track near the building is causing a lot of noise and making it difficult for residents to sleep.
• The staff missed giving medication to a resident for three weeks and did not change their bed sheets.
• The facility is short-staffed, leading to difficulty in addressing all the problems and needs of the residents.
• The rooms in The Radcliff felt small and more like large bedrooms rather than apartments.
• The memory care unit has a hospital-like atmosphere, which may not be preferable for some residents.
• There is limited outdoor activities or amenities available outside of the building.
• Some residents felt that The Radcliff felt more like a hotel rather than a home-like facility.
• Despite being clean and well-maintained, the rooms at The Radcliff were not spacious enough for some individuals' preferences.
• Due to COVID-19 restrictions, family members were unable to visit their loved ones indoors at The Radcliff, limiting engagement opportunities.
• While the move into The Radcliff was handled well, there were concerns about potential hidden or additional costs with other facilities.

Review

The Radcliff, a newly managed facility, has received positive reviews for its good food and affordability. One reviewer mentioned that their mother, who stays in a studio room, appreciated that the price never increased. However, the presence of a nearby train track caused noise disturbances and safety concerns as she fell on multiple occasions. As a result, they are considering moving her closer to a nursing station for constant supervision.

Despite some issues with missed medication and infrequent bed sheet changes, the staff at The Radcliff is praised for their kindness and honesty. Jonathan and one of the CNAs are specifically highlighted as exceptional employees. However, shortage of staff is identified as a major problem that affects their ability to address all issues effectively.

One drawback of The Radcliff is the lack of activities outside the building apart from church visits on Wednesdays. However, within the facility itself, residents can enjoy piano performances, bingo games, water coloring sessions, therapy sessions, and more. The building itself is described as new and well-maintained with bright and clean surroundings.

Another reviewer found The Radcliff to be a beautiful place suitable for independent or assisted living. They were impressed by the knowledgeable and accommodating staff during their visit. Even though it felt like a hotel to them and seemed somewhat large for their preference, they noted that the food smelled fantastic.

In terms of memory care services, one reviewer likened it to a hospital-like environment but acknowledged its quality despite not choosing it due to finding a smaller place where their loved one could bring her dog. However, they had positive remarks about the lounge area in independent and assisted living sections as well as the gorgeous dining room with excellent meal options and fair pricing.

Although some concerns were raised about room sizes being smaller than expected in certain sections of The Radcliff (assisted living and memory care), overall cleanliness was praised along with various amenities such as fitness rooms, salons, and a beautiful balcony with a view of the Chicago skyline.

The care provided at The Radcliff is highly commended by multiple reviewers. One reviewer expressed gratitude for quick action taken by an aide named Mariana when their mother choked on food. Mariana's prompt response and use of the Heimlich maneuver saved the day. The well-trained staff and personalized attention are appreciated, creating a sense of comfort and security for residents.

Another reviewer spoke highly of the competent, friendly, and professional staff who made them feel comfortable during their visit. They described the room as clean with modern amenities such as a kitchenette, refrigerator, and TV. Despite being an older building, it is well-maintained with regular updates to ensure a good condition.

COVID restrictions limited visitation at The Radcliff for one reviewer; however, they highly recommend it based on their positive impression before the pandemic. They found the staff caring, food delicious, facility beautiful, and safety measures impressive.

Lastly, another reviewer mentioned that they moved their mother into The Radcliff due to several factors including cost-effectiveness without excessive fees, all-inclusive care services without additional charges for family visits or private parties. They praised the friendly staff from front desk to owner, citing their attentiveness to residents with special needs due to vision issues or memory impairment. The hands-on management style of the owner was appreciated by both residents and staff members.

Overall, The Radcliff receives praise for its cleanliness, attentive staff members, good food selection, attractive amenities like a salon and library, affordable pricing options (including all-inclusive care), and efforts made to keep residents safe during challenging times like COVID-19.

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (2.2 miles)
• Walgreens (3.4 miles)
• Walgreens (4.5 miles)
• Walgreens (4.9 miles)
• Walgreens (5.1 miles)
• Walgreens (5.1 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (6.3 miles)
• Starbucks (7 miles)
• Qahwah House (7.2 miles)
• Starbucks (7.9 miles)

Theaters

• Addison Cinema Addison, Il (3 miles)
• AMC Rosemont 18 (5.5 miles)
• AMC Streets of Woodfield 20 (6.3 miles)
• AMC Oakbrook Center 12 (7.6 miles)

Transportation

• Delta Air Lines (3.3 miles)
• Concourse C (3.3 miles)
• Concourse E (3.3 miles)
• Delta Sky Club (3.4 miles)
• United Club (3.4 miles)
• Gate B2 (3.4 miles)
• Concourse F (3.5 miles)

Parks

• Berens Park (3.4 miles)
• Westlake Park (5.1 miles)
• Olympic Park (5.4 miles)
• Abrahamsen Park (6.7 miles)
• Ned Brown Preserve (6.8 miles)
• Goose Lake Park (7 miles)
• Newton Park (8.1 miles)

Restaurants

• Berghoff Cafe (3.4 miles)
• Tortas Frontera by Rick Bayless (4.2 miles)
• Portillo's Hot Dogs (4.6 miles)
• McDonald's (5.1 miles)
• Beacon Tap (6 miles)
• Stonewood Alehouse (6.4 miles)
• Portillo's Hot Dogs (6.4 miles)

Physicians

• Physicians Cosmetic Institute (5 miles)
• Arlington Eye Physicians (7.4 miles)
• Dupage Medical Group (7.8 miles)
• Dupage Medical Group (8 miles)
• Resurrection Medical Center Professional Building (8.2 miles)

Hospitals

• Loyola Medicine Transport (7.4 miles)
• NCH Northwest Community Hospital (7.4 miles)
• Gottlieb Memorial Hospital (7.5 miles)

Places of Worship

• St Hubert Church (8 miles)