Forest View Rehab & Nursing Center

Pros

• The nurses and CNAs showed genuine care and compassion for the patients.
• The staff provided great care to residents, even in challenging situations.
• Forest View staff were appreciated for their dedication and support during difficult times.
• Families felt grateful for the compassion shown by the staff when caring for loved ones with dementia.

Cons

• The care provided at the facility is substandard, with staff more focused on socializing than attending to patients’ needs.
• Non-verbal patients are sent to appointments without proper companionship, indicating a lack of staffing commitment.
• Medications are consistently administered two to three hours late, with staff displaying indifference towards this issue.
• Patients on special diets receive inappropriate food items, suggesting neglect in dietary management.
• The presence of bugs in the bathroom reflects poor hygiene and cleanliness standards.
• There is a shortage of essential items like sheets, towels, and gowns, indicating inadequate supplies and care resources.
• Patients do not receive ice water in the evenings due to kitchen hours, demonstrating lack of attention to patient comfort.
• Floors and nurses appear dirty, which raises concerns about overall sanitation and professionalism within the facility.

Review

The experience of seeking appropriate rehabilitation care for a loved one can be overwhelming and emotionally taxing. Unfortunately, reviews of one particular facility present a stark contrast in the quality of care offered, leaving families with mixed feelings and deep concerns about their loved ones’ well-being.

One reviewer emphatically warns against choosing this specific location for rehab care, indicating that the standards are alarmingly subpar. The staff's apparent lack of concern is highlighted by their behavior; instead of focusing on patient care, they appear to prioritize socializing with one another in the hallways. This disconnect raises pressing questions regarding the level of attention and compassion directed toward patients, especially those who are vulnerable and in need of dedicated support.

A particularly troubling incident mentioned was the failure to ensure that a non-verbal patient received proper accompaniment to medical appointments. The review notes that there were occasions when staff could not be found to accompany these patients, which is an alarming oversight in patient safety and dignity. Such lapses suggest systemic issues within the facility's staffing protocols that could seriously jeopardize residents' health outcomes.

Additionally, frustrations surrounding medication administration were evident, with medications frequently being delivered two to three hours late. The casual attitude reflected in staff comments like "oh well" about their tardiness only adds insult to injury for families trusting them with their loved ones' healthcare. Proper medication management is vital for individuals recovering from illness or managing chronic conditions, making these delays unacceptable.

Moreover, the quality of food service paints a grim picture as well. One family's experience reveals that despite a patient being on a full liquid diet—an essential dietary requirement—they were served inappropriate items such as hot dogs and potatoes without any consideration for blending necessary foods into safe textures. Such neglect demonstrates either poor training or disregard for dietary needs among staff members tasked with meal preparations.

Hygiene issues further exacerbate concerns about this facility. Reviews mention repeated instances of bugs in bathrooms alongside inadequate supplies like sheets, towels, and gowns—essentials that should always be readily available in any healthcare setting. Furthermore, the complaint about dirty floors reflects not just dissatisfaction but also raises alarms about overall cleanliness standards which are critical in environments catering to elderly or ill patients who may have compromised immune systems.

In stark contrast to these negative experiences stands a second review praising what seems to be an entirely different reality at Forest View nursing home. A family member expresses profound gratitude towards nurses and caregivers who provided compassionate care while attending to her father suffering from dementia over six months until his passing—a testament suggesting there exists variation within staff performance at this facility. It speaks volumes about how individualized experiences can shape perceptions so dramatically within the same institution.

Ultimately, potential clients would benefit from carefully considering both perspectives before making decisions regarding rehab placements. While some reviews depict a troubling picture characterized by indifference and systemic shortcomings leading to distressing patient experiences, others point towards pockets of effective caregiving where genuine compassion shines through amidst adversity. Families must weigh these contrasting narratives as they navigate what is often a difficult journey trying to secure suitable rehabilitation options for loved ones during vulnerable times.

Cafes

• Starbucks (1.2 miles)
• Starbucks (6.2 miles)
• Starbucks (6.4 miles)
• Qahwah House (7 miles)
• Starbucks (7.2 miles)
• Starbucks (7.8 miles)

Theaters

• Addison Cinema Addison, Il (1.3 miles)
• AMC Streets of Woodfield 20 (5.5 miles)
• AMC Rosemont 18 (7.5 miles)

Pharmacies

• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.7 miles)
• Walgreens (5.3 miles)
• Walgreens (5.3 miles)

Parks

• Westlake Park (3.1 miles)
• Berens Park (4.4 miles)
• Olympic Park (4.4 miles)
• Goose Lake Park (4.9 miles)
• Abrahamsen Park (5.2 miles)
• Mallard Lake County Forest Preserve (6.1 miles)
• Ned Brown Preserve (6.2 miles)

Transportation

• Metra (5.2 miles)
• Concourse C (5.3 miles)
• Delta Air Lines (5.3 miles)
• Concourse E (5.4 miles)
• Delta Sky Club (5.4 miles)
• Gate B2 (5.5 miles)
• United Club (5.5 miles)

Restaurants

• Portillo's Hot Dogs (5.2 miles)
• Chick-Fil-A (5.4 miles)
• Berghoff Cafe (5.4 miles)
• Stonewood Alehouse (5.6 miles)
• Popeyes Louisiana Kitchen (5.6 miles)
• Maggiano's (5.7 miles)
• Wildfire (5.7 miles)

Places of Worship

• Calvary Community Church (6.4 miles)
• St Hubert Church (6.6 miles)

Physicians

• Dupage Medical Group (6.6 miles)
• Physicians Cosmetic Institute (6.9 miles)
• Wheaton Eye Clinic (7.2 miles)
• Arlington Eye Physicians (7.3 miles)
• Dupage Medical Group (7.8 miles)

Hospitals

• NCH Northwest Community Hospital (7.4 miles)