Bridgeway Senior Living
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111 East Washington, Bensenville, IL 60106
For more information about senior living options: (844) 490-3973
The people at Bridgeway Senior Living were very nice to the reviewer's mother. The therapists and nurses at Bridgeway Senior Living were good. The facility at Bridgeway Senior Living was nice, with a remodeled lobby and nice grounds. Anna M. at the front desk was described as helpful, customer-oriented, and pleasant. The admissions staff at Bridgeway Senior Living provided wonderful support in working through overwhelming details. The reviewer appreciated the kind and caring staff at Bridgeway during their mother-in-law's stay.
The nursing staff/CNAs were negligent and rarely answered the call light. The ONE nurse was cold, disengaged, and argued with a dementia patient. The facility is understaffed and the staff does not care about cleanliness or the well-being of residents. The food is nasty and complaints are ignored. The nursing staff is inefficient, incompetent, and takes a long time to provide necessary care and medication. The facility lacks pain management options for elderly patients. There is inconsistency in the care provided and lack of follow-through from upper management. Proper nutrition and medication administration are neglected by the staff. Issues and problems have to be brought to their attention multiple times before they take action.Bridgeway Senior Living is a facility that offers rehabilitation services and senior care. One reviewer had a positive experience with their mother's stay, noting that the staff was friendly, the food was enjoyable, and the therapists and nurses provided good care. However, they did express frustration with the COVID restrictions that limited visitation in the patient's room.
On the other hand, another reviewer had a negative experience with Bridgeway. They felt that the facility was understaffed and that the nursing staff and CNAs were negligent. The reviewer's father often sat in his own urine, experienced a bed sore that ultimately led to his death, and encountered a rude nurse who argued with him despite suffering from dementia. They recommended being highly involved in your loved one's care if they stay at Bridgeway.
Another individual praised Anna M., an employee at Bridgeway, for her helpfulness and customer service skills. They believed she deserved recognition for her work. The admissions staff also received appreciation for their support during a difficult time.
However, not all reviews were positive. One reviewer complained about neglectful staff members who appeared intoxicated during their mother's stay at Bridgeway. They mentioned cleanliness issues, unpleasant odors, and unappetizing food. Additionally, they expressed frustration with ineffective complaint procedures.
Another satisfied reviewer mentioned their overall confidence in the staff and facility but wished for more walking activities for their mother who wanted to be more active. Despite this minor concern, they found the nursing home to be clean and appreciated the attentive care provided by the staff.
A mixed review discussed both positive and negative aspects of Bridgeway Christian Village. While they appreciated some aspects such as well-accepted food and physical therapy services, they strongly criticized an inefficient nursing staff that failed to respond promptly to calls for assistance or provide adequate pain management.
Unfortunately, another reviewer described a tragic experience at Bridgeway. They alleged severe neglect of their mother, including delayed response to requests for help, abuse during physical therapy sessions resulting in bruises and cuts, and ultimately the development of septic shock due to a neglected bed sore. They strongly discouraged others from choosing this facility.
In summary, reviews of Bridgeway Senior Living depict a mixed picture. Some individuals had positive experiences with friendly staff, satisfactory care, and enjoyable amenities. However, others report problems with understaffing, negligence, lack of pain management, and inadequate response to concerns. Potential residents and their families should carefully consider these reviews when making a decision about senior care options.
226 resident community capacity
Continuing Care Retirement Community(CCRC)
Skilled Nursing Facility
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Dining room
Financing advice
Fitness room
Fully furnished
Gaming room
Garden Guasts at mealtime
Guest parking
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Overnight guests
Party space
Private bathrooms
Restaurant-style dining
Small library TV room
Telephone VA Benefits Consultation
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation & parking Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Room service Special dietary restrictions Activities off-site
Arts and crafts
Book club Community-sponsored activities
Concierge services
Cooking club
Educational speakers / life long learning Fitness programs
Games Gardening club
Live musical performances
Planned day trips
Religious services Resident-run activities Scheduled daily activities Stories
Wii bowlingBridgeway Senior Living in Bensenville, IL is a skilled nursing facility that offers a range of care services and amenities to enhance the quality of life for its residents. The community features a beautician on-site and a beauty salon for residents to enjoy regular grooming services.
Residents can stay entertained with access to cable or satellite TV, as well as a gaming room and TV room. For those looking to stay connected with technology, there is a computer center with Wi-Fi/high-speed internet available.
Dining experiences are elevated with restaurant-style dining, where delicious meals are served in a spacious dining room. Special dietary restrictions are accommodated for, ensuring that everyone's nutritional needs are met. Room service is also provided for added convenience.
Various activities are offered to keep residents engaged and active. These include arts and crafts, book club, fitness programs, gardening club, live musical performances, and planned day trips. Educational speakers provide lifelong learning opportunities, while concierge services cater to individual needs.
The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and transportation options for easy accessibility. Transportation arrangements can be made both for non-medical purposes and doctors' appointments.
The care services at Bridgeway Senior Living include assistance with activities of daily living such as bathing and dressing. Staff members are available 24/7 through the call system for any emergencies or immediate assistance needed. Medication management ensures that residents receive their medications on time along with any specialized dietary requirements like diabetes diets.
Hospice care is available when required to provide comfort and support during end-of-life stages. Mental wellness programs focus on emotional well-being while resident-run activities encourage social engagement within the community.
With fully furnished rooms featuring private bathrooms and kitchenettes, laundry services provided by housekeeping staff ensure convenience for all residents. Move-in coordination assists individuals during their transition into the community.
Overall, Bridgeway Senior Living in Bensenville, IL offers a comprehensive range of care services, amenities, and activities to create a vibrant and supportive environment for its residents.
Bridgeway Senior Living is located at 111 East Washington, Bensenville, IL 60106 in DuPage County, Illinois
Bridgeway Senior Living on seniors.fyi includes 21 photos including images showing interior, windows, dining, television, lobby, fireplace, lighting fixtures, piano, and more.
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