Asbury Court

Pros

• Many residents feel safe and no longer alone at Asbury Court, finding a sense of home in their new environment.
• The facility offers a clean and quiet setting with friendly staff who are happy to assist and answer questions.
• Residents enjoy having their own private rooms, which are well-furnished and comfortable.
• The memory care unit provides opportunities for socialization, allowing residents to meet friends who speak their primary language.
• Activities catered to various abilities keep residents engaged and active within the community.
• Many families appreciate the welcoming transition process when moving loved ones into the facility.
• Numerous positive interactions with staff have been noted, contributing to a supportive atmosphere for residents.
• Sunlit outdoor areas provide a pleasant space for relaxation and enjoyment of nature.
• Some reviewers highlight the facility's commitment to improving experiences for residents over time, showcasing ongoing renovations and updates.

Cons

• The staff at Asbury Court are often slow to respond and have missed giving medications, leading to significant concerns for the residents' care.
• Residents frequently wear the same clothes during visits, indicating a lack of attention to personal hygiene and needs by caregivers.
• There is a complaint about the quality of food being inconsistent and subpar, with some residents experiencing unpleasant dining conditions.
• Families struggle to communicate with management, as administrators are often unavailable due to continuous meetings.
• There are reports of neglectful care by nursing staff, including instances where residents were not properly attended to or treated poorly by caregivers.
• The facility has been described as having limited activities available for memory care patients, resulting in insufficient engagement for residents.
• Concerns were raised about the cleanliness and maintenance of individual rooms and common areas, suggesting inadequate housekeeping efforts.
• Some families feel guilt over placing their loved ones in Asbury due to negative experiences reported regarding safety and proper care.
• A resident suffered a serious injury while under care that was downplayed by staff, raising alarms about oversight and accountability within the facility.

Review

Asbury Court in Des Plaines is a facility that has become a focal point of many families navigating the complex journey of elder care, particularly for those suffering from dementia. One family member shares that their mother, Krystyna, is currently receiving support in the Memory Care Unit at Asbury. Here, she enjoys a private room adorned with her own furniture and has access to medical care, nutritious meals, laundry services, and various activities. The facility even boasts a lovely park with a gazebo where residents can bask in the sun on pleasant days. Importantly for Krystyna, she has connected with other Polish residents, alleviating feelings of isolation while maintaining her primary language.

However, not all experiences at Asbury Court have been positive. Some former residents and their families have voiced grievances about varying aspects of care. A notable account comes from an individual whose sister was in rehab at the facility. While it was newly built and aesthetically pleasing, staffing issues plagued the services offered—specifically citing delays in response times to call buttons and poor food quality that failed to meet dietary restrictions accurately. They emphasized that while they enjoyed some positive interactions with staff members, the overall experience left much to be desired.

A contrasting story comes from another family who had a relative living there 15 years ago; they left praising the kindness and helpfulness of staff members but expressed concern about how standards have changed over time. This volatility has led some families to question whether Asbury Court still holds its reputation as a caring community for seniors. Some individuals feel that less attention is being paid to residents than before; complaints regarding limited activities and inconsistent meal quality are frequently noted.

The safety measures implemented within Asbury Court seemed reassuring during initial tours—with security features ensuring that residents could not exit unnoticed—and many found comfort in clean facilities with spacious rooms designed for personal furnishings. However, there were concerns raised about outdoor spaces; although there was an appealing area for relaxation and reading outside, others highlighted a lack of accessible courtyards dedicated solely to memory care residents.

Other accounts paint a more distressing picture entirely. A relative described incidents where necessary medical appointments were missed altogether or medications went unadministered due to understaffing issues—all contributing factors leading them to seek alternative placements for their loved ones when faced with these systemic inefficiencies. From unsettling reports of neglect involving serious injuries like broken necks attributed inaccurately by caregivers to staffing levels impacting resident wellness checks significantly—these situations amplify unease among families relying on professional care.

Conversely, certain testimonials reveal bright spots; one family praised the warm welcome from staff during their mother’s transition into assisted living after her move-in day went exceptionally smoothly—and noted numerous engaging activities available within Asbury Court’s offerings was encouraging for both their mother’s well-being and their peace of mind as caregivers themselves.

The collected narratives highlight an essential illness of elder care facilities: while many seniors find solace within supportive environments attuned to their daily needs—there remain critical gaps across staffing practices affecting not just quality service delivery but also emotional trust between family members seeking assistance for frail relatives grappling with advanced age challenges like dementia or rehabilitative recovery processes alike at places such as Asbury Court—a reminder that vigilance remains vital amidst hope for healing hearts searching out new homes away from home itself.

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)
• Walgreens (3.5 miles)
• Walgreens (4.1 miles)
• Walgreens (4.3 miles)

Restaurants

• Beacon Tap (2.5 miles)
• Berghoff Cafe (3.3 miles)
• McDonald's (3.4 miles)
• Culver's (3.7 miles)
• Portillo's Hot Dogs (3.8 miles)
• McDonald's (4.2 miles)
• Tortas Frontera by Rick Bayless (4.2 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (6.6 miles)

Physicians

• Physicians Cosmetic Institute (3.2 miles)
• Arlington Eye Physicians (4.3 miles)
• Resurrection Medical Center Professional Building (6.9 miles)

Transportation

• United Club (3.3 miles)
• Concourse C (3.3 miles)
• Concourse B (3.4 miles)
• Airport Transit System (3.4 miles)
• Terminal 1 (3.4 miles)
• TSA Precheck Terminal 1 (3.5 miles)
• United Club - Concourse B (3.5 miles)

Hospitals

• NCH Northwest Community Hospital (4.1 miles)
• Glenbrook Hospital (6.7 miles)

Parks

• Ned Brown Preserve (4.7 miles)
• Olympic Park (4.9 miles)
• Lake Arlington (6.6 miles)
• Abrahamsen Park (6.6 miles)
• Berens Park (7.4 miles)

Theaters

• AMC Rosemont 18 (4.7 miles)
• AMC Streets of Woodfield 20 (4.9 miles)
• Addison Cinema Addison, Il (6.8 miles)

Places of Worship

• St Thomas Of Villanova (7.5 miles)
• St Hubert Church (7.5 miles)