Asbury Court Senior Living Community

Pros

• The staff at Asbury Court is very supportive and knowledgeable, showing genuine care for the residents and their families.
• Residents have expressed happiness with their living arrangements, enjoying the meals and social interactions.
• Many family members reported a positive experience during the move-in process, appreciating the assistance provided by the staff.
• The facility offers a range of activities that residents look forward to, contributing to their overall well-being.
• One resident experienced a significant improvement in quality of life after moving to Asbury Court, feeling newly alive and engaged again.
• The community has received good feedback regarding rehabilitation services, with successful outcomes for several residents.
• Overall, many long-term residents have enjoyed their time living at Asbury Court, praising its location and amenities.

Cons

• The entrance is not welcoming and the interior is dated, with worn and torn carpeting and an unpleasant odor.
• The apartment has issues including bubbled and peeling paint, water stains on the ceiling, and a toilet that appears to be falling off the wall.
• There is a rat problem in the assisted living area, with residents finding rat feces on beds; this situation raises serious concerns about cleanliness and safety.
• The dining area has a cold, cafeteria-style atmosphere that lacks warmth.
• There have been incidents of theft and confrontation between residents, indicating possible safety concerns within the facility.
• The community lacks organization, making it difficult for families to find appropriate points of contact for their questions or concerns.
• Communication from staff could be improved, leaving family members feeling uncertain about certain aspects of care and management.

Review

Asbury Court in DesPlaines, IL, has garnered a range of reviews from residents and their families, reflecting both positive experiences and significant concerns. The facility is known for its memory care services and its acceptance of Medicaid, which makes it a valuable option for families seeking assistance for loved ones with cognitive challenges. While some families have found comfort in the compassionate staff and supportive community environment, others have had deeply troubling experiences regarding cleanliness and safety within the facility.

Several reviewers noted that the initial impressions of Asbury Court were not as welcoming as they had anticipated based on promotional pictures. One visitor described entering the building to find outdated decor with worn red carpeting and an unpleasant smell that contradicted the inviting atmosphere depicted in marketing materials. Concerns about maintenance issues were also raised; peeling paint around windows, water stains on ceilings, and bathroom fixtures that seemed poorly maintained paint a picture of neglect. In one particularly alarming case, a family member reported a rat problem that involved sticky traps being used as a solution while her aunt found rodent feces in her living space. This alarming situation raised serious questions about pest control measures in place to ensure resident safety.

Despite these troubling reports, many families expressed satisfaction with the level of care their loved ones received at Asbury Court. A recurring theme was the kindness and compassion shown by staff members towards residents. One family shared their relief upon seeing their mother regain her spirited nature after moving into Asbury Court. They praised everyone from the initial sales contacts to caregiving staff who provided encouragement throughout her transition into this new living arrangement. Many residents appreciated engaging in activities that allowed them to reclaim independence while knowing help was readily available if needed.

However, not all narratives reflected such positivity. Disorganization within the facility was noted by some residents who felt communication could use significant improvement; finding appropriate contacts for specific inquiries proved challenging at times. Other reviewers recounted personal negative incidents such as theft and physical altercations between residents, further complicating an already mixed experience for those living there.

On the other hand, some long-term residents expressed contentment with life at Asbury Court after having lived there anywhere from one year to six years. They highlighted convenient access to shopping centers and public transportation amenities while acknowledging helpful staff members who contributed positively to their daily lives. These accounts emphasized that despite occasional mishaps commonly found in any communal living situation, there were still numerous aspects of their experiences worth celebrating.

In conclusion, while Asbury Court offers essential services catering particularly well to memory care needs and has garnered praise for its dedicated staff members, prospective residents or their families should approach with caution when assessing its overall quality of care—especially concerning cleanliness and safety protocols currently implemented within the facility's walls. Understanding both sides of resident experiences will enable future decisions regarding this community to be made more informedly.

Located in Des Plaines, Illinois, this area offers convenient access to a variety of amenities essential for senior living. With multiple pharmacies, restaurants, cafes, physicians' offices, and hospitals within a short distance, residents can easily take care of their healthcare needs. The proximity to transportation options such as the airport transit system and United Club provides easy travel opportunities. Additionally, the nearby parks offer ideal settings for outdoor activities and relaxation. Residents can also enjoy entertainment at nearby theaters or find spiritual fulfillment at various places of worship in the community. Overall, this part of Des Plaines provides a well-rounded environment for seniors looking for convenience and accessibility in their daily lives.

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (3.2 miles)
• Walgreens (3.7 miles)
• Walgreens (3.9 miles)
• Walgreens (4.8 miles)

Restaurants

• Beacon Tap (2.4 miles)
• Culver's (3 miles)
• McDonald's (3.5 miles)
• Portillo's Hot Dogs (3.5 miles)
• McDonald's (3.7 miles)
• Berghoff Cafe (3.8 miles)
• Tortas Frontera by Rick Bayless (4.7 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (7.2 miles)
• Starbucks (7.8 miles)

Physicians

• Physicians Cosmetic Institute (3.5 miles)
• Arlington Eye Physicians (3.9 miles)
• Resurrection Medical Center Professional Building (7.1 miles)

Hospitals

• NCH Northwest Community Hospital (3.7 miles)
• Glenbrook Hospital (6.2 miles)

Transportation

• United Club (3.9 miles)
• Concourse C (3.9 miles)
• Concourse B (4 miles)
• Airport Transit System (4 miles)
• Terminal 1 (4 miles)
• O'Hare Multi-Modal Facility (4 miles)
• TSA Precheck Terminal 1 (4 miles)

Parks

• Ned Brown Preserve (4.5 miles)
• Olympic Park (5 miles)
• Lake Arlington (5.9 miles)
• Abrahamsen Park (6.7 miles)

Theaters

• AMC Streets of Woodfield 20 (4.8 miles)
• AMC Rosemont 18 (5.1 miles)
• Addison Cinema Addison, Il (7.3 miles)

Places of Worship

• St Thomas Of Villanova (7 miles)
• St Hubert Church (7.5 miles)