Sheridan at Park Ridge

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  • Interior

    A modern and cozy living room with comfortable seating, large windows, and a fireplace.

  • Decor

    A modern open-concept living space featuring a comfortable seating area, a dining table set for four, and a contemporary kitchen.

  • Living Room

    A luxurious and elegantly designed living room featuring a grand piano, chandelier, modern furniture, and a fireplace.

  • Windows

    A modern open-concept living and dining area with a kitchen, featuring stylish furniture and large windows that provide ample natural light.

  • Dining

    A serene outdoor dining area with umbrella-covered tables and chairs, perfect for a relaxing meal.

  • Lighting

    A luxurious lounge with a poker table and comfortable seating.

  • Reception Area

    A modern reception area featuring contemporary art and elegant lighting fixtures.

Sheridan at Park Ridge

501 Busse Highway, Park Ridge, IL 60068

For more information about senior living options: (844) 490-3973

4.3 from 34 reviews
5 stars
26
4 stars
2
3 stars
1
2 stars
0
1 stars
5

Assisted Living Memory Care

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    Overall Review of Sheridan at Park Ridge

    Pros

    • pro The Sheridan is described as the best senior living in the northwest suburbs of Chicago, with state-of-the-art amenities and a great management team.
    • pro The staff is great.
    • pro Vivian has been wonderful, a ray of sunshine to residents and visiting loved ones.
    • pro The CNAs and nurses are very loving and caring.
    • pro The Sheridan is a top-of-the-line establishment in all areas.
    • pro The decor and ambience feel like a luxury hotel.
    • pro Lana (the dining room director) and Mae (the business office) have been great from the start; Kim (the director) is very responsive.
    • pro Suncrest Hospice did a wonderful job and worked well with the staff.

    Cons

    • pro The cost to live there is too high for the quality of services, with multiple snags in the care.
    • pro There have been leadership and personnel changes, and communication has not always been good.
    • pro The facility is short-staffed, and weekend agency workers don't always know the residents or provide the same level of care.
    • pro Maintenance issues persist, such as a broken therapeutic bathtub for months, and the food quality is not very good.
    • pro One reviewer says the director Jennifer is unprofessional and unfit for a caregiving facility.
    • pro There are allegations of theft of personal items and staff lying about it.
    • pro A reviewer claims some reviews are posted by employees and are likely not genuine, suggesting avoidance until a new director is in place.

    Review

    The Sheridan in Park Ridge and its surrounding northwest suburbs emerge in these reflections as a place many families trust with their loved ones. Reviewers repeatedly describe it as a nice, well-run community with a polished, hotel-like atmosphere and state-of-the-art amenities. Several families mention that their relatives are thriving there, and one reviewer even notes that their mother is doing well in the environment - an impression that runs through many comments: the facility feels like a good home away from home, with the comfort of attentive care and a welcoming staff.

    A thread that runs through the majority of the feedback is the high value placed on the staff and the care they provide. Tour experiences are frequently highlighted, with Ashley singled out for going above and beyond - spending ample time during visits, answering questions, and addressing concerns with care. Families moving into Memory Care consistently describe a warm, inviting reception from the team, and even when a resident has chosen to stay put in their own condo for the moment, the initial impression of care and attentiveness remains strong. When a parent transitions into the Memory Care community, the welcoming tone from the staff continues to be a common source of reassurance for families, reinforcing the sense that these caregivers genuinely want what's best for their loved ones.

    The environment itself is celebrated as much as the people in it. Several reviewers remark on the facility feeling more like a luxury hotel than a traditional senior living space, praising the decor, cleanliness, and overall ambiance. The attention to ambience extends to amenities designed to elevate daily life - such as a large-screen television in common areas and well-appointed spaces that contribute to a sense of normalcy and comfort. The combination of thoughtful design, well-maintained spaces, and a consistent focus on resident well-being creates an impression of high quality that many families carry with them after visits and tours.

    Over time, families describe a range of experiences that reflect both stability and change. For some, the transition into The Sheridan - often aided by outside help from a Senior Moving Co. - goes smoothly, with staff helping residents adjust quickly and feel at home. In the broader arc of care, there are mentions of successful hospital-to-home or hospice collaborations, such as Suncrest Hospice, which reviewers say integrate well with the facility's routine care. Yet there are also notes about leadership shifts and communication gaps in the last couple of years. While many families praise the dedication of CNAs and nurses, they acknowledge that occasional staffing shortages - especially on weekends with agency workers who may be less familiar with residents - can affect consistency. Still, the prevailing tone is that when the regular staff are on duty, the level of care is compassionate, skilled, and attentive.

    Alongside these strengths, several reviews point to concrete areas where families feel improvement is needed. Cost is a salient concern: some family members believe the price is high for the perceived quality and level of service, particularly when there are ongoing maintenance issues or service snags. Specific operational frustrations include a broken therapeutic bathtub that has remained out of service for many months, despite the potential impact on comfort and safety for residents with mobility or pain-management needs.Dietary issues are also mentioned - one family describes meals that lean heavily on carbohydrates and may not align with a resident's medical needs, such as diabetes management. The feedback points to a broader concern about staffing and training; while the core staff are described as kind and capable, they are often described as overworked and underpaid, relying on agency personnel who may not know residents as well as permanent staff do. These observations frame an honest, nuanced picture of a community that can deliver exceptional care, while also facing the pressures common to many senior living environments.

    Not all the perspectives are evenly split, but there is a clear emphasis on the long-term, sustained care some families have experienced. One reviewer recounts a mother who has lived at The Sheridan since 2018 and reflects on the care team's consistent presence over time. They specifically name Lana, the dining room director, for handling dietary issues with care, and Mae in the business office as a steady presence since the beginning. Kim, the newer director, is described as being responsive to issues as they appear, even through the backdrop of the COVID-19 era's challenges. The reviewer notes that the staff - especially the regular CNAs and nurses - remains loving and capable, with occasional staffing gaps that are understandable given the context. Overall, this testimony frames The Sheridan as a top-tier community that has weathered difficult periods while maintaining a strong core of caring professionals.

    Given the breadth of experiences, one particularly strong contrast appears in a single, strongly worded post that diverges from the otherwise largely positive tone. This reviewer asserts that leadership and the person in charge can make or break the experience, and they name a director, Jennifer, in a scathing critique. They describe interactions that feel adversarial and accuse the facility of negligence and disrespect, suggesting that personal items were stolen and that staff behavior could be inconsistent. The reviewer goes so far as to urge others to avoid the facility if Jennifer remains in charge and accuses some of the reviews of being inauthentic, hinting at fake reviews. This perspective stands in stark relief to the many testimonials praising Ashley, Vivian, Lana, Mae, and Kim, illustrating that experiences at The Sheridan can vary widely depending on leadership dynamics and individual care teams. It serves as a cautionary note for families to conduct thorough, in-person assessments and to consider the full range of voices when evaluating a community.

    Taken together, the collection of reflections paints The Sheridan Park Ridge as a facility that is widely regarded for its welcoming atmosphere, attentive staff, and the overall feeling of luxury and comfort. The majority of reviewers speak highly of the care, staff dedication, and the facility's ability to foster a sense of home for residents, even as they acknowledge ongoing challenges such as cost, staffing pressures, and occasional maintenance or dietary issues. The facility's strengths - compassionate care, strong relationships between staff and families, and a hotel-like ambience - are repeatedly highlighted. At the same time, potential residents and their families are reminded to probe leadership stability, communication practices, and the consistency of day-to-day care, recognizing that these factors can significantly shape the experience.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (4 miles away) Chicago O'Hare International (4 miles away)
    • Chicago Midway (17 miles away) Chicago Midway (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sheridan at Park Ridge is an exceptional assisted living community located in the charming town of Park Ridge, IL. Designed specifically for individuals requiring memory care, our facility offers a warm and inviting environment where residents feel safe, comfortable, and fully supported.

    Our community boasts a range of impressive amenities to enhance our residents' quality of life. From a well-appointed beauty salon to keep our residents looking their best, to a fully furnished dining room where they can enjoy restaurant-style meals prepared by our skilled culinary team, we strive to create an atmosphere that feels just like home. Our fitness room and wellness center promote physical health and vitality, while our gaming room and small library provide opportunities for leisure and mental stimulation. Residents also have access to Wi-Fi/high-speed internet throughout the community to help them stay connected to loved ones and engage in personal interests.

    At Sheridan at Park Ridge, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer diabetes diet management as well as special dietary restrictions to cater to each resident's unique needs. Medication management is also provided to ensure proper dosage and timing. Our mental wellness program provides additional support for those with mild cognitive impairment or memory challenges.

    We understand the importance of social engagement and offer a variety of activities for residents to enjoy. From fitness programs tailored for seniors to planned day trips that allow them to explore nearby attractions, there is always something exciting happening at Sheridan at Park Ridge. Resident-run activities foster a sense of belonging within the community, while scheduled daily activities provide structure and promote socialization.

    Our prime location ensures convenience for our residents, with numerous pharmacies, physicians' offices, restaurants, theaters, and transportation options within close proximity.

    If you or your loved one require personalized memory care in an exceptional setting that prioritizes comfort, support, and engaging experiences, look no further than Sheridan at Park Ridge in Park Ridge, IL.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (1.5 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2.2 miles)
    • Rise Dispensaries Niles (2.6 miles)
    • Walgreens (3 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.8 miles)

    Restaurants

    • Portillo's Hot Dogs (1.6 miles)
    • Panda Express (2.3 miles)
    • McDonald's (2.6 miles)
    • Raising Cane's Chicken Fingers (2.7 miles)
    • Beacon Tap (2.8 miles)
    • Superdawg Drive-In (3.1 miles)
    • Chick-Fil-A (3.7 miles)

    Physicians

    • Resurrection Medical Center Professional Building (2.4 miles)
    • Physicians Cosmetic Institute (2.7 miles)
    • North Shore Physicians Group (5 miles)

    Transportation

    • Cta (2.6 miles)
    • O'Hare Multi-Modal Facility (2.7 miles)
    • SAS Business Lounge (3.9 miles)
    • Terminal 5 (3.9 miles)
    • Concourse L (4.1 miles)
    • Admirals Club (4.1 miles)
    • United Club (4.2 miles)

    Theaters

    • AMC Rosemont 18 (2.9 miles)
    • AMC Village Crossing Theatre (4 miles)

    Hospitals

    • Glenbrook Hospital (5.2 miles)
    • Gottlieb Memorial Hospital (7.4 miles)
    • Loyola Medicine Transport (7.5 miles)
    • Swedish Covenant Hospital Cancer Care (7.9 miles)
    • Saint Francis Hospital (8.1 miles)

    Cafes

    • Starbucks (5.6 miles)
    • Starbucks (7.4 miles)
    • Starbucks (7.6 miles)
    • Little Beans Cafe (7.8 miles)
    • Starbucks (7.9 miles)

    Parks

    • Portage Park (5.9 miles)
    • Clarkson Park (6.6 miles)
    • Independence Park (7.5 miles)
    • Warren Park (7.9 miles)

    Frequently Asked Questions

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