Presence Resurrection N & R

Pros

• The staff at the facility are described as very clean, friendly, and outgoing, making it an excellent place for recovery.
• Nursing and therapy services received high praise for their quality and effectiveness in helping patients improve.
• The environment, including spacious patio areas, contributes positively to the overall experience of rehabilitation.
• Patients appreciated the proactive nature of the staff who anticipated needs without having to be asked.
• The availability of activities and religious services added a meaningful aspect to the stay for those interested.
• Communication about progress during care conferences was commendable, keeping patients informed throughout their recovery process.
• Several church friends have also reported positive experiences with the care provided at this facility.

Cons

• The food served in the facility is of poor quality, lacking variety and freshness, leading to health issues for some patients.
• There are concerns about the overmedication of patients, which can result in serious health complications.
• The facility's food options are inadequate, with suggestions for a much-needed overhaul in the kitchen and food preparation standards.
• Some patients experienced dangerous situations due to inadequate handling by staff, such as being dropped during transfers.
• Patients with additional medical issues may not receive the appropriate level of care needed for their conditions at this facility.

Review

The reviews regarding the rehabilitation facility present a nuanced picture of patient experiences, highlighting both commendable aspects and serious concerns. One of the most frequently praised features is the staff's demeanor and approach to care. Many reviewers noted that the staff were exceptionally friendly, outgoing, and attentive, creating an environment conducive to recovery. Patients felt valued and cared for, often expressing gratitude for how staff members seemed to anticipate their needs rather than requiring them to ask for assistance. This level of service contributed significantly to a positive experience at the facility, with many stating they would return if needed.

Another notable aspect highlighted in several reviews was the beautiful environment of the facility, particularly its outdoor patio areas where residents could relax and enjoy fresh air. The availability of various activities also added to the overall ambiance; those who wished to participate were encouraged to engage in different programs. Additionally, patients appreciated the religious affiliation of the facility that allowed for mass attendance and communion services—which many found comforting during their recovery journey. Regular care conferences kept families informed about progress, further enhancing communication between staff and loved ones.

Despite these positive features, food quality emerged as a significant point of contention among reviewers. One reviewer went so far as to suggest that an inspection by the Board of Health was necessary due to concerns about food freshness and variety. Critiques focused on limited options for salads, bread quality, and overall meal preparation which did not meet expectations for such an important aspect of daily life—especially considering that nutrition plays a vital role in recovery. Specific incidents were shared where poorly prepared meals led to health issues; one individual reported suffering stomach problems after consuming what was deemed "horrible" food during Easter celebrations at the facility.

Concerns about food safety were compounded by serious medical incidents involving patients receiving care at this establishment. One especially troubling account involved a patient who experienced severe deterioration in health while undergoing rehabilitation after surgery for a broken hip. This particular review raised alarms regarding potential overmedication practices aimed at controlling behavior rather than fostering genuine healing environments through appropriate therapies and support systems. The review suggested that inadequate monitoring led to dangerous situations where patients’ conditions worsened dramatically.

Moreover, instances of physical mishandling further amplified these worries; reports indicated distressing situations where inadequate staffing or training resulted in patients being dropped during transfers from chairs to beds—a situation no one should endure while receiving rehabilitative care. Such occurrences not only raised ethical and safety questions but also illustrated weaknesses within operational protocols designed to ensure patient well-being.

The contrasting experiences shared by former patients underline a critical need for ongoing improvements within this rehabilitation center—especially concerning food service and comprehensive care planning for complex cases involving multiple health issues beyond just rehabilitation needs alone. While many aspects reflect a dedication toward providing high-quality service often seen through caring staff interactions or community involvement opportunities like religious services, systemic flaws regarding dietary offerings and patient management cannot be overlooked if true progress is desired in maintaining overall quality standards essential for effective rehabilitative care.

In conclusion, while it’s evident that many former guests had positive experiences owing largely to supportive staff interactions within pleasant surroundings designed for healing, glaring deficiencies regarding nutrition quality alongside grave medical mishaps raise fundamental questions about this facility’s capacity to provide holistic recovery paths safely. Addressing these challenges head-on will be vital if they are committed not only to restoring patients' health but also ensuring they do so without unnecessary risks or discomforts associated with rehabilitative processes amidst such vulnerable circumstances.

Restaurants

• Portillo's Hot Dogs (1 miles)
• Panda Express (1.7 miles)
• Raising Cane's Chicken Fingers (2.4 miles)
• Beacon Tap (2.8 miles)
• McDonald's (3 miles)
• Superdawg Drive-In (3.4 miles)
• Glenview Dairy Bar (3.7 miles)

Pharmacies

• Walgreens (2 miles)
• Walgreens (2 miles)
• Rise Dispensaries Niles (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.8 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)

Physicians

• Resurrection Medical Center Professional Building (2.9 miles)
• Physicians Cosmetic Institute (3 miles)
• North Shore Physicians Group (5 miles)

Transportation

• Cta (3.1 miles)
• O'Hare Multi-Modal Facility (3.1 miles)
• Terminal 5 (4.4 miles)
• SAS Business Lounge (4.4 miles)
• Concourse L (4.5 miles)
• Admirals Club (4.5 miles)
• United Club (4.6 miles)

Theaters

• AMC Rosemont 18 (3.5 miles)
• AMC Village Crossing Theatre (4 miles)

Hospitals

• Glenbrook Hospital (4.7 miles)
• Gottlieb Memorial Hospital (8 miles)
• Swedish Covenant Hospital Cancer Care (8 miles)
• Saint Francis Hospital (8 miles)
• Loyola Medicine Transport (8 miles)

Cafes

• Starbucks (5.3 miles)
• Starbucks (7.3 miles)
• Starbucks (7.5 miles)
• Starbucks (7.5 miles)
• Little Beans Cafe (7.7 miles)
• Starbucks (7.7 miles)

Parks

• Clarkson Park (6.1 miles)
• Portage Park (6.3 miles)
• Independence Park (7.8 miles)
• Warren Park (7.9 miles)