Avantara Park Ridge
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Information last verified:
1601 North Western Avenue, Park Ridge, IL 60068
For more information about senior living options: (844) 490-3973
The staff at Avantara Park Ridge are professional, compassionate, and genuinely care for residents. The facility is clean, bright, and well-maintained, with a pleasant, welcoming atmosphere. The therapy and rehabilitation teams are encouraging, thorough, and focused on helping residents regain independence. Veranique, the Director of Guest Services, is consistently helpful and goes above and beyond for families. CNAs and nurses such as Precious, Connie, Irene, Iryna, Sucy, Maria, and Anna are praised for their kindness and competence. Social workers like Antoinette and Stephanie are appreciated for clear, compassionate communication and thoughtful care planning. The environment feels warm and family-like, with staff making residents feel safe, respected, and well cared for. Many residents experience meaningful recoveries and go home because of the high-quality care they receive.
The reviewer would give zero stars if possible and cautions others to think twice. They described Avantara Park Ridge as a mess and a nightmare to deal with, ultimately pulling their mother out. They claimed there is not enough nursing staff, leading to slow responses to patient needs like eating or bowel movements. They reported a floor that was filthy and smelled of urine, with inadequate care. They warned others not to send a loved one to Avantara Park Ridge. They described the facility as chronically understaffed and poorly managed. They referenced a sexual assault incident involving a resident. They noted disorganization due to too many agency nurses and staff on cell phones.Avantara Park Ridge is best suited for families seeking a focused rehabilitation pathway for an aging loved one, with an emphasis on short-term recovery that can reliably return residents to independence. The program is built around strong physical, occupational, and speech therapy, delivered in a clean, bright environment with a pod-style layout that keeps caregiving visible and responsive. The Pathways memory-care unit, paired with a proactive therapy team and engaged nursing staff, makes it a particularly solid option for residents who need rehab after a hospital stay and for those with memory challenges who benefit from structured daily activities and consistent staff interaction. In short, this community is a practical, capable choice for recovery-focused stays where timely progress back to home life is the chief goal.
Yet, prospective families should explicitly weigh that not every review lands on the same note. A subset of families expresses concerns about staffing levels and management consistency, reporting long wait times, uneven communication, or gaps in day-to-day oversight. There are accounts of safety and staffing problems tied to past experiences, with some reviewers urging caution or suggesting alternatives for long-term care. While these views are in the minority relative to the overwhelmingly positive feedback, they are real, and they matter. For families placing a loved one whose needs are ongoing and punctuated by complex medical or behavioral challenges, those concerns deserve serious consideration and a careful in-person assessment.
The strongest case for Avantara Park Ridge rests on the constellation of staff-driven strengths that pervade the reviews. The nursing team, especially nurses like Precious and Maria, consistently earns praise for clinical competence, attentiveness, and the ability to respond with speed and compassion. CNAs such as Connie, Irene, Iryna, and Sucy are repeatedly highlighted for going beyond the routine, anticipating needs, and maintaining a warm, respectful demeanor. The front-office and guest-services team, Veranique, Kathy, Antoinette, and Stephanie, are repeatedly named as essential stabilizers for admissions, transportation coordination, discharge planning, and family communication. Therapy staff, PTs, OTs, and SLPs, are described as diligent, encouraging, and capable of driving meaningful gains. When the team is firing on all cylinders, residents regain strength, confidence, and a sense of safety that makes the facility feel like a dependable bridge back to home.
Where the cons show up, the pros still tend to pull the balance in favor of Avantara PR for rehab-focused stays. The cleaning, quiet, and well-maintained environment consistently appear as foundational strengths that support healing. The facility’s design, bright common areas, accessible courtyards, and straightforward navigation, helps residents remain engaged and comfortable, reducing the stress that often accompanies rehab. The care conferences, discharge planning, and goal-setting processes described in multiple reviews suggest a disciplined approach to transitioning residents home, a critical factor for families eager to minimize readmission risk. Even when concerns about staffing surface, the pervasive message is that a high-caliber core team often rises to the occasion, delivering reliable care to most residents most of the time.
For families specifically evaluating memory-care needs, Avantara Park Ridge offers a notable draw. The Pathways unit is frequently singled out for its activity programs, personalized attention, and staff who appear to cultivate genuine relationships with residents. Families report that dementia or cognitive-impairment trajectories are stabilized by consistent routines, meaningful engagement, and staff who treat residents with dignity and warmth. In parallel, the rehabilitation program benefits from therapists who tailor plans to each resident’s goals, with measurable progress cited in several testimonials, examples range from improved gait and balance to regained independence in daily tasks. The combination of rehab rigor and memory-support structure makes Avantara a compelling option for mixed needs, where short-term recovery blends with cognitive care.
When assessing whether Avantara Park Ridge is the right move, practical questions should drive the decision: what are the expected lengths of stay for rehabilitation, and how aggressively is discharge planning pursued? What are the night- and weekend-staffing levels, and how quickly do calls for help get answered? How will therapy scheduling align with a resident’s daily comfort and energy levels? How easily can the family access ongoing updates and coordinate with the care conference team? Prospective families should also verify floor placement and program zoning (especially for memory-care residents) and observe the dining, activity, and visitation policies firsthand. A candid tour, with opportunities to meet floor-level staff and the leadership team, will illuminate whether the day-to-day experience matches the glowing anecdotes that many families shared.
Bottom line: Avantara Park Ridge stands out as a rehab-centric community with a remarkably capable therapy crew, compassionate nursing and supportive CNAs, and a culture of patient-centered care that earns trust from families during stressful health transitions. Its strongest value lies in the reliable progress it helps residents achieve toward returning home, reinforced by a clean, inviting environment and robust discharge planning. For families prioritizing aggressive rehabilitation, clear communication, and a memory-care tucked into a structured program, Avantara Park Ridge is hard to beat. However, for those whose primary concern is long-term, around-the-clock staffing consistency or who have faced prior safety or management red flags, it is prudent to explore alternatives with a keen eye on staffing ratios, oversight, and a transparent, ongoing quality assurance process. Conducting a targeted visit and asking pointed questions will reveal whether this community aligns with the specific goals and expectations of the family and the loved one.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (5 miles away) Chicago Midway (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avantara Park Ridge in Park Ridge, IL is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and enjoyable atmosphere for seniors to live in.
The amenities at Avantara Park Ridge include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenette facilities in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in each apartment, restaurant-style dining options, a small library for residents to enjoy reading and relaxing in, telephones in each apartment for easy communication with loved ones, transportation arrangements (non-medical) for errands and social outings such as shopping trips or visits to local attractions or events, access to medical appointments transportation services as needed by the residents. They also have access to wellness center which offers various activities and programs designed to promote physical and mental well-being among the residents. High-speed internet/Wi-Fi is available throughout the facility providing residents with connectivity.
In terms of care services provided at Avantara Park Ridge includes 24-hour call system ensuring that help is always just a button away from the residents. The community has trained staff available round-the-clock for supervision ensuring safety of every resident. Assistance with daily living activities such as bathing and dressing is provided as required by the residents. Staff members are available to assist with transfers ensuring safety while moving around. Special dietary restrictions including diabetes diet are catered according to individual needs and preferences of the residents. Meal preparation and service is included so that residents can enjoy nutritious meals without any hassle. Medication management service is offered which includes managing medication schedules and administering medications as prescribed by healthcare professionals. Mental wellness programs are also offered at Avantara Park Ridge which focus on providing support and promoting emotional well-being among the residents. Transportation arrangements can be made for non-medical purposes such as shopping trips or social outings. Special dietary restrictions are also considered while planning meals for residents.
Avantara Park Ridge offers a variety of activities to keep residents engaged and entertained. These include concierge services, fitness programs to encourage physical activity and improve overall health, planned day trips to local attractions or events, resident-run activities that allow individuals to pursue their interests and hobbies within the community, and scheduled daily activities to ensure that there is always something fun and engaging happening at the community.
Additionally, Avantara Park Ridge is conveniently located with many essential services nearby. There are 13 pharmacies in close proximity providing easy access to medications. The community is also in close vicinity to 2 physicians allowing for convenient healthcare services. Various restaurant options can be found nearby offering different cuisines for residents' dining preferences. Transportation options are readily available with 7 different options allowing residents to easily get around town. Two theaters offer entertainment options for those who enjoy movies or live performances. Lastly, there is a hospital nearby ensuring quick access to medical care if needed.
Overall, Avantara Park Ridge offers a comprehensive assisted living experience where residents can enjoy an active and fulfilling lifestyle while receiving the care they need in a comfortable and supportive environment.
Avantara Park Ridge is located at 1601 North Western Avenue, Park Ridge, IL 60068 in Cook County, Illinois
Avantara Park Ridge on seniors.fyi includes 11 photos including images showing interior, decor, natural light, artwork, living room, modern furniture, waiting area, office, and more.
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Interior
Decor
Living Room
Bedroom
Dining
Lighting
Natural Light
Office
Waiting Area
Salon
Wood Paneling
