Landmark Of Des Plaines Rehab
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Information last verified:
9300 Ballard Road, Des Plaines, IL 60016
For more information about senior living options: (844) 490-3973
The staff are described as caring and attentive to residents’ needs. The facility is clean and well kept, with a pleasant environment. The nurses and CNAs are top-notch and provide excellent care. The respiratory and therapy teams are highly skilled and helped residents regain mobility and strength. Activities are engaging and meaningful, giving residents a sense of purpose. Administration and management are friendly, approachable, and responsive. Families express gratitude and would strongly recommend the facility to others. Residents and families praise the compassionate support provided by the staff. Landmark Des Plaines is cited by some as one of the best rehab and nursing facilities in the area. The dining and food service are appreciated when quality is high.
The facility has no hot running water, preventing patients from bathing. The staff are overworked and underpaid, and patients are not being cared for properly. The place is extremely unprofessional, with poor responsiveness and no sense of urgency. It is described as the worst of the worst, with extreme short-staffing and meds not being given on time. The facility is dirty and unhygienic, with gloves used without proper hand disinfection and insufficient linens. The receptionist and phone system are rude and frequently do not answer calls. There are allegations of neglect that resulted in harm or death, including failure to suction and leaving patients unattended for hours. There are reports of theft and dishonest management.Landmark Des Plaines Rehab is best suited for families facing a medically complex rehab journey who prioritize aggressive therapy, comprehensive medical oversight, and access to dialysis and wound care. When the right teams are in place, residents frequently report gains in mobility, stamina, and daily functioning, with therapists, nurses, and CNAs who stay engaged in a patient’s progress. The facility’s strength lies in its rehab orientation: a multidisciplinary approach that includes physical and occupational therapy, respiratory support, wound care, and a physician-led nursing network. For families aiming to see tangible improvement in a relatively short window, particularly those managing post-acute recovery after surgery or serious illness, Landmark Des Plaines can deliver meaningful outcomes, provided the care environment remains stable and well-coordinated.
That said, this community is not for every family. Alternatives should be strongly considered for those who require consistently dependable communication and steady day-to-day reliability. Multiple reviews flag persistent gaps in responsiveness, with front-desk and nursing staff that can be hard to reach and slow to act. There are repeated allegations of understaffing, delayed medication delivery, and instances of care being uneven or neglected, including reports of patients not being bathed or properly cared for, and even choked or suffocated situations in some accounts. For families who cannot tolerate inconsistent accountability, or who need airtight supervision and transparent, easily traceable care decisions, exploring other facilities is prudent.
The key positives in favor of Landmark Des Plaines, the strong rehab pathway, capable wound care, and the presence of an engaged nursing and therapy staff, do carry real weight against the downsides, but they are not guaranteed across shifts or units. Residents and families repeatedly describe teams that are attentive, skilled, and capable when conditions are favorable, with dedicated therapists who push recovery, nurses who know the care plan, and a social-services group that can coordinate discharge planning. Several reviews highlight the importance of an active activity calendar and a supportive administration that fosters patient morale, which can be the difference between a stagnant stay and a meaningful recovery. In other words, the facility can be a turning point when staffing is stable and leadership remains visible and responsive.
However, the negatives tend to loom large in risk assessment. Reports of long-standing staffing shortages, inconsistent medication management, and insufficient infection-control discipline paint a picture of a system that can struggle to maintain steady, reliable care on all days. Serious concerns surface about communication lapses, with calls not answered promptly and staff not always giving full transparency about a patient’s status. There are anecdotes of patients being left in wet or soiled conditions, care plans not being implemented with the urgency required, and even instances where safety and suctioning protocols appeared to fall short. These patterns, if they are echoed on a family’s tour or a resident’s stay, can undermine trust and safety, offsetting any potential rehabilitation gains.
The practical takeaway centers on due diligence and boundary-setting. For families leaning toward Landmark Des Plaines, it makes sense to insist on a stability-tested care plan with clear accountability. Request to meet with the Director of Nursing and the administrator to review nurse-to-patient ratios, turnover, and the cadence of routine rounds. Verify the dialysis and wound-care teams’ schedules and track record, and demand a concrete schedule for therapy sessions, daily nursing updates, and timely medication refills. During tours, observe how staff interact with residents, how promptly call lights are answered, and whether the same caregivers appear consistently, these are reliable indicators of day-to-day reliability. If any red flags surface, push for concrete improvement commitments or consider an alternative on the spot.
In the end, Landmark Des Des Plaines Rehab represents a high-stakes choice: a rehab-forward setting with the potential for powerful recovery stories when staffing is solid and leadership is accountable, but a facility that has repeatedly drawn attention for lapses in basic safety, communication, and consistency. Families with a strong tolerance for variability and a robust process for ongoing oversight may find real value here, especially if a loved one needs intensive rehab, dialysis coordination, and acute-therapy oversight. Conversely, those who cannot accept the possibility of delayed responses, contested care decisions, or inconsistent cleanliness and safety practices should actively compare other options. The best approach is a disciplined, multi-visit assessment, ideally at different times of day, to confirm that the care culture aligns with the patient’s needs and the family’s expectations, and to secure explicit commitments before any placement is finalized.
231 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (5 miles away) Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Landmark Of Des Plaines Rehab is an assisted living community located in Des Plaines, IL. Our community offers a wide range of amenities and care services to enhance the quality of life for our residents.
Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their private rooms. Our community also provides transportation services operated by our staff members, making it easy for residents to get around town or attend doctor's appointments.
For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access available. Our fitness room is perfect for staying active and maintaining physical wellness. The fully furnished living spaces provide comfort and convenience.
We also have various recreational areas such as a gaming room, garden, small library, and outdoor space where residents can relax and socialize with each other. Our dining room offers restaurant-style dining experiences with special dietary restrictions catered to.
The care services at Landmark Of Des Plaines Rehab include 24-hour call system and supervision to ensure the safety and well-being of our residents. Our compassionate staff assists with activities of daily living such as bathing, dressing, and transfers.
Residents with diabetes or special dietary restrictions will receive tailored meal preparation and service. Medication management is also provided to ensure proper administration of medications. Additionally, we have a mental wellness program in place to promote emotional well-being.
Our community organizes various activities throughout the day including fitness programs, planned day trips, resident-run activities, and scheduled daily activities led by our concierge services team.
In terms of nearby amenities, there are 13 pharmacies, 2 physicians' offices, 9 restaurants, 6 transportation options (presumably public transit), 1 theater and 1 hospital in close proximity to our community.
At Landmark Of Des Plaines Rehab in Des Plaines, IL, we strive to create a comfortable and engaging environment where seniors can thrive and receive the care they need.
Landmark Of Des Plaines Rehab is located at 9300 Ballard Road, Des Plaines, IL 60016 in Cook County, Illinois
Landmark Of Des Plaines Rehab on seniors.fyi includes 6 photos including images showing dining, landscaping, interior, bedroom, building, tree, architecture, decor, and more.
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