Landmark Of Des Plaines Rehab

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  • Interior

    A cozy living room setting featuring comfortable seating and decorative elements.
  • Decor

    A cozy and well-decorated bedroom featuring a single bed, bedside lamp, and natural light streaming in through the window.
  • Building

    A view of a modern building with a landscaped entrance and greenery.
  • Architecture

    A welcoming entrance to a hotel surrounded by lush greenery.
  • Dining

    An elegantly arranged dining table ready for guests, featuring crisp white linens and decorative napkins.
  • Landscaping

    Celebrating good times at the backyard BBQ!

Landmark Of Des Plaines Rehab

9300 Ballard Road, Des Plaines, IL 60016

For more information about senior living options: (844) 490-3973

2 from 5 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 stars
3

Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The staff at the facility are described as great and welcoming, providing a positive initial impression.
    • pro The environment is noted to be neat and tidy upon entering the facility, contributing to a pleasant atmosphere.
    • pro One relative experienced a fast recovery during rehab, indicating effective care provided by the staff.
    • pro Many visitors have not observed unprofessional behavior from the staff, suggesting a level of kindness in their interactions.
    • pro The facility presents itself well in terms of appearance, with respect shown in the lobby and grounds.

    Cons

    • pro The facility is described as having a strong, unpleasant odor that turns the stomach.
    • pro Staff members are reported to be short and rude, lacking a genuine passion for care.
    • pro There is a concern about the staff's inability to monitor residents' food intake or nutritional needs.
    • pro Patients are reportedly left neglected in their beds, leading to deterioration in their condition.
    • pro Call light buttons take excessively long to be answered, indicating poor responsiveness from staff.
    • pro A family member expressed regret over choosing Ballard for their loved one's care, calling it the "worst choice ever made."
    • pro The reviews highlight instances of patients being rushed back to the emergency room due to inadequate care at Ballard.
    • pro The overall experience of visitors tends to contrast sharply between the initial welcoming atmosphere and the reality of patient care within the facility.

    Review

    The experiences shared by family members regarding different rehabilitation facilities present a startling contrast and highlight significant concerns about the quality of care received in these environments. On one hand, there are positive accounts that praise the dedication and professionalism of staff within certain facilities, while on the other, there are deeply troubling reviews that raise red flags about neglect, unresponsiveness, and inadequate health monitoring.

    One reviewer expressed satisfaction with the services provided at a particular rehabilitation facility where their relative made a fast recovery. They praised the staff as being great and noted that the environment was neat and welcoming. The positive experience encouraged them to recommend this facility to friends and family, indicating that it played a vital role in their relative’s successful rehabilitation journey. This account underscores how critical effective care is during recovery periods and demonstrates how good practices can yield beneficial outcomes for patients.

    Conversely, another review painted a grim picture of conditions at Ballard Rehabilitation Facility. A concerned son reported his mother's malnourishment, emphasizing that despite her eating habits, no staff member seemed to monitor her nutrition or overall well-being adequately. He described the initial impression of cleanliness upon entering the lobby but judged the atmosphere harshly after witnessing poor conditions on the floors where residents stayed. The reviewer insisted that such an environment is unsuitable for loved ones who deserve better care and attention.

    One particularly harrowing review recounts a family’s tragic experience with their mother at Ballard following a massive stroke. Initially welcomed warmly when they visited, the author's perception changed dramatically once their mother became a resident. They complained bitterly about short staffing levels—highlighting rudeness among some employees—and lack of genuine concern for patient welfare. The author recounted frequent emergencies requiring visits to the ER and ultimately faced heartbreak when they received news of their mother being found unresponsive in her room. This distressing narrative paints a picture not just of inadequate physical care but also implicates larger systemic issues within which staffing shortages led to devastating consequences.

    In addition to patient neglect and poor hygiene practices at Ballard, other reviewers have echoed similar sentiments regarding lackluster oversight with respect to hygiene requirements essential for critically ill patients recovering from procedures like tracheostomies or colostomy bags. One review shared alarming details from an experience involving an elderly father who was sent to Ballard after hospitalization; he quickly returned to emergency care due to unclean medical equipment that posed risks not only due to negligence but also left him vulnerable while he required intensive rehabilitation support.

    In each case shared within these reviews — whether stress points were related to dietary needs or chronic health management issues — it becomes evident that individual experiences in healthcare settings can vary dramatically even within seemingly reputable places adorned with accolades upon entry. Families struggling with illness already face enormous emotional burdens; thus many urged others considering placing loved ones into facilities like Ballard or ones similarly reviewed here to think critically about options available for those requiring specialized rehabilitation support.

    Ultimately, these collective narratives serve as powerful testimonials calling for improved standards across all healthcare facilities dealing with rehabilitation therapies. The stories reflect urgent appeals for compassion-driven caregiving alongside systematic reforms ensuring quality control measures safeguard against lapses in necessary diligence towards vulnerable individuals amid their most challenging times after treatment transitions. Potential patients' families should be wary—a heartfelt endorsement might not equate assurance nor guarantee healthful outcomes amidst fractured systems under duress from rising demands on available resources.

    Features

    Housing

    • 231 resident community capacity 231 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Landmark Of Des Plaines Rehab is an assisted living community located in Des Plaines, IL. Our community offers a wide range of amenities and care services to enhance the quality of life for our residents.

    Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their private rooms. Our community also provides transportation services operated by our staff members, making it easy for residents to get around town or attend doctor's appointments.

    For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access available. Our fitness room is perfect for staying active and maintaining physical wellness. The fully furnished living spaces provide comfort and convenience.

    We also have various recreational areas such as a gaming room, garden, small library, and outdoor space where residents can relax and socialize with each other. Our dining room offers restaurant-style dining experiences with special dietary restrictions catered to.

    The care services at Landmark Of Des Plaines Rehab include 24-hour call system and supervision to ensure the safety and well-being of our residents. Our compassionate staff assists with activities of daily living such as bathing, dressing, and transfers.

    Residents with diabetes or special dietary restrictions will receive tailored meal preparation and service. Medication management is also provided to ensure proper administration of medications. Additionally, we have a mental wellness program in place to promote emotional well-being.

    Our community organizes various activities throughout the day including fitness programs, planned day trips, resident-run activities, and scheduled daily activities led by our concierge services team.

    In terms of nearby amenities, there are 13 pharmacies, 2 physicians' offices, 9 restaurants, 6 transportation options (presumably public transit), 1 theater and 1 hospital in close proximity to our community.

    At Landmark Of Des Plaines Rehab in Des Plaines, IL, we strive to create a comfortable and engaging environment where seniors can thrive and receive the care they need.

    Nearby Places of Interest

    Restaurants

    • Portillo's Hot Dogs (0.8 miles)
    • Panda Express (1.5 miles)
    • Beacon Tap (2 miles)
    • Raising Cane's Chicken Fingers (3.3 miles)
    • Wildfire (3.3 miles)
    • McDonald's (3.3 miles)
    • Glenview Dairy Bar (3.5 miles)

    Pharmacies

    • Rise Dispensaries Niles (1.4 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.3 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.4 miles)
    • Walgreens (3.5 miles)

    Physicians

    • Physicians Cosmetic Institute (3.3 miles)
    • Resurrection Medical Center Professional Building (4.5 miles)
    • North Shore Physicians Group (6.3 miles)
    • Northwestern Memorial Physicians Group (7.3 miles)
    • Arlington Eye Physicians (7.3 miles)
    • NorthShore Medical Group (7.6 miles)

    Hospitals

    • Glenbrook Hospital (3.4 miles)
    • NCH Northwest Community Hospital (7 miles)

    Transportation

    • O'Hare Multi-Modal Facility (3.6 miles)
    • Cta (4.1 miles)
    • United Club (4.9 miles)
    • Concourse L (5 miles)
    • Admirals Club (5 miles)
    • Terminal 5 (5 miles)
    • SAS Business Lounge (5 miles)

    Theaters

    • AMC Rosemont 18 (4.4 miles)
    • AMC Village Crossing Theatre (5.4 miles)

    Cafes

    • Starbucks (5.9 miles)
    • Starbucks (6.3 miles)
    • Starbucks (7.8 miles)

    Parks

    • Clarkson Park (5.9 miles)
    • Lake Arlington (7.2 miles)
    • Portage Park (7.9 miles)
    • Briarwood Park (7.9 miles)

    Frequently Asked Questions

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