Elison of Niles

Pros

• The staff at Elison of Niles is consistently described as friendly, helpful, and welcoming, creating a warm environment for residents.
• Many residents appreciate the spacious apartments and reasonable rent, finding it to be a good value compared to other locations.
• The facility offers beautiful amenities, including a relaxing patio area and a warm indoor pool that residents enjoy.
• Residents have noted improvements in the food quality and variety, with efforts made by the Culinary Director to incorporate suggestions from the community.
• The activities provided are well-run and enjoyable, helping to foster a sense of community among residents.
• New residents feel comfortable acclimating due to the supportive atmosphere and the established relationships among long-term staff members.
• Elison's location is convenient, with easy access to shopping areas and highways, adding to its appeal for residents and their families.
• The overall cleanliness and maintenance of the facility have been positively remarked upon by several residents, enhancing their living experience.

Cons

• Several residents expressed dissatisfaction with the recent changes in food services, noting a decline in quality and variety.
• Residents reported difficulties accessing pricing information online and mentioned hidden costs for additional services.
• There has been significant staff turnover, leading to a decline in program enjoyment and loss of valued activities personnel.
• Complaints were made about the elevators frequently being out of service and delays in trash collection on certain floors.
• Some residents felt that while the staff was friendly, they did not find the community atmosphere welcoming enough to build connections with others.
• There were concerns about maintenance issues, specifically regarding housekeeping's effectiveness and responsiveness to requests.
• The absence of promised support during the acclimation process left some new residents feeling unsupported after their move-in.
• A resident noted disappointment with additional charges for basic services such as bringing meals to rooms or changing light bulbs.

Review

Elison of Niles has garnered a range of feedback from residents and their families, reflecting both positive experiences and notable concerns. Many reviews highlight the friendly and accommodating nature of the staff, which plays a crucial role in creating a welcoming atmosphere for new residents. Staff members across various departments—whether in dining, housekeeping, or management—have been praised for their kindness and ability to make residents feel at home. Newcomers often express appreciation for the smooth move-in process facilitated by knowledgeable staff who are eager to assist with any inquiries. This supportive environment is essential, especially as many residents have made significant transitions from long-term homes.

However, some long-standing issues have surfaced alongside the commendations. There have been reports of dissatisfaction regarding food quality and menu choices, particularly in light of recent changes that saw the removal of food services for residences. Multiple reviews note that while meals were previously satisfactory, they have recently declined in quality and variety. Some residents now prefer to prepare their meals in their apartments due to limited options from the dining hall. The culinary team seems to be aware of these concerns; there are mentions of a Culinary Director striving to improve meal offerings by incorporating healthy options like seasonal fruits and heart-healthy fish.

The facility itself appears well-maintained with recent updates enhancing its overall appeal, including appreciated amenities like a beautiful patio area and an indoor pool that residents find enjoyable. Many state that they love the spacious living quarters at Elison, noting that their units feel comfortable and provide ample space compared to other independent living facilities nearby. Affordability remains another significant factor attracting potential residents; several reviewers mention finding it more budget-friendly than alternatives while still offering comparable or superior amenities.

Despite these benefits, there is growing concern over operational challenges within the community. Some reviews indicate frequent turnover among staff members and an apparent decline in activity programming since fall—a point underscored by complaints about losing beloved activity coordinators who had established strong connections with residents. Moreover, infrastructural issues such as elevators frequently being out of order add frustration for those requiring mobility assistance or simply seeking convenience within the facility.

Additionally, certain hidden costs related to service usage have left some families feeling disappointed or misled after moving in. Charges reportedly include fees for basic services like changing light bulbs or delivering meals directly to rooms if illness prevents individuals from dining in communal areas—a practice perceived by some as nickel-and-diming during what can already be a challenging transition period into independent living.

Overall, while many current residents enjoy their time at Elison of Niles—benefiting from good friendships formed within this community—the persistent issues surrounding food quality, service inconsistencies, staffing changes, hidden fees, and maintenance delays weigh heavily on others' experiences. As prospective residents consider making this place their home based on existing praises about location and space availability combined with lowered prices compared to competitors, ongoing improvements will likely be critical for ensuring positive outcomes moving forward—not just for new inhabitants but also for maintaining resident satisfaction among those already settled into life at Elison of Niles.

Located in Niles, Illinois, this area offers a variety of amenities within close proximity. For medical needs, there are several pharmacies and hospitals nearby, including Rise Dispensaries Niles and Glenbrook Hospital. Dining options range from fast food like Panda Express to casual dining at Portillo's Hot Dogs and upscale establishments like Wildfire. Transportation is convenient with several options available such as the O'Hare Multi-Modal Facility and CTA services. For leisure activities, there are parks like Clarkson Park for outdoor enjoyment and theaters like AMC Rosemont 18 for entertainment. Additionally, there are cafes such as Starbucks for a relaxing coffee break. Overall, this part of Niles provides convenience and accessibility for seniors looking to reside in the area.

Pharmacies

• Rise Dispensaries Niles (0.6 miles)
• Walgreens (1.4 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Walgreens (3.3 miles)
• Walgreens (3.7 miles)
• Walgreens (3.7 miles)

Restaurants

• Panda Express (0.8 miles)
• Portillo's Hot Dogs (0.9 miles)
• Wildfire (2.4 miles)
• Glenview Dairy Bar (2.7 miles)
• Raising Cane's Chicken Fingers (2.8 miles)
• Beacon Tap (2.9 miles)
• McDonald's (4.2 miles)

Hospitals

• Glenbrook Hospital (2.7 miles)
• NCH Northwest Community Hospital (7.4 miles)

Physicians

• Physicians Cosmetic Institute (4.2 miles)
• Resurrection Medical Center Professional Building (4.8 miles)
• North Shore Physicians Group (6.1 miles)
• Northwestern Memorial Physicians Group (6.5 miles)
• NorthShore Medical Group (6.9 miles)
• Arlington Eye Physicians (7.7 miles)

Transportation

• O'Hare Multi-Modal Facility (4.5 miles)
• Cta (4.8 miles)
• United Club (5.8 miles)
• Terminal 5 (5.8 miles)
• Concourse L (5.8 miles)
• Admirals Club (5.8 miles)
• SAS Business Lounge (5.8 miles)

Parks

• Clarkson Park (5 miles)
• Briarwood Park (7.2 miles)
• Lake Arlington (7.2 miles)
• South Park (7.4 miles)

Theaters

• AMC Rosemont 18 (5.1 miles)
• AMC Village Crossing Theatre (5.3 miles)

Cafes

• Starbucks (5.2 miles)
• Starbucks (6.8 miles)
• Starbucks (6.9 miles)
• Starbucks (7.3 miles)
• Starbucks (7.7 miles)