Glenview Terrace

Cons

• The food at Glenview Terrace is overdone, and the kitchen staff is unwilling to accommodate special dietary needs.
• During the second stay, there were long wait times for assistance from RNs and CNAs, sometimes up to 45 minutes.
• Medications were often administered incorrectly or missed altogether, and family members had to step in to ensure proper care.
• The staff showed a lack of responsiveness, leaving patients unattended for extended periods.
• Communication with some staff was difficult due to language barriers, leading to feelings of neglect among residents.
• Limited activities in the evenings left residents without engaging options after therapy sessions.
• Some rooms were described as narrow and poorly equipped, making mobility difficult for residents using wheelchairs.
• Food quality during special occasions was disappointing and not prepared well, lacking flavor and freshness.
• There was a general perception that staff did not care about connecting with residents or their emotional needs.

Review

Glenview Terrace has received a mix of feedback from families regarding the quality of care and overall experience in their facility. On one hand, there have been multiple positive accounts praising the dedicated staff, attention to residents’ needs, and effective communication with families. Several reviewers noted that the caregiving team at Glenview Terrace went above and beyond, especially during challenging times such as COVID-19 restrictions. They highlighted that the facility had been proactive about vaccinations, enabling them to safely resume limited face-to-face visitations earlier than many other facilities.

Families expressed deep gratitude for the compassionate care provided by the staff. Many described the environment as clean and welcoming, with good food and various amenities available. One reviewer emphasized how engaged and happy the employees appeared, creating an atmosphere where residents felt valued. The rehabilitation services also received commendation; multiple families noted significant improvements in their loved ones’ physical abilities during their stay.

However, not all experiences at Glenview Terrace were positive. Some reviewers voiced concerns over delays in response times when calling for assistance or administering medications. Instances were shared where family members had to intervene because nursing staff seemed overwhelmed or unprepared to handle certain situations adequately. One individual recounted long wait times—up to 45 minutes—for help after calling for a nurse, leading to preventable accidents due to lack of timely assistance.

Food quality emerged as another point of contention among reviewers. While some praised it overall, others found it lacking either in flavor or appropriate accommodations for special dietary needs. Specific complaints included meals that felt overcooked or poorly prepared; one reviewer recounted a particularly disappointing Christmas meal that failed to meet expectations for a festive occasion. The dissatisfaction with food options suggested an opportunity for improvement in catering to residents’ preferences and nutritional requirements.

In addition to issues surrounding care responsiveness and food quality, some family members pointed out structural concerns within the facility itself, including cramped living spaces that hindered mobility due to inadequate room layout. Complaints arose regarding insufficient electrical outlets near bedsides for essential medical equipment or personal electronics like televisions—an important consideration for comfort and usability in patients' rooms.

Another notable critique pertained to activities offered within Glenview Terrace; several families wished there were more engaging programs available during evenings when residents often lacked structured options outside of therapy sessions. Creative elements such as crafts or social events could enhance resident interaction and engagement by fostering community spirit among patients who may otherwise feel isolated during quieter hours.

Overall, while Glenview Terrace is commended for its caring staff and accessible rehabilitation services by many families who have entrusted them with their loved ones’ care, there are clear areas earmarked for improvement such as responsiveness among nursing staff, food quality adjustments, room layouts conducive to mobility needs, and a broader array of recreational activities aimed at enhancing resident life satisfaction. Balancing these vital aspects will be essential in maintaining high standards of care while ensuring the well-being and happiness of all residents moving forward.

This area of Glenview, Illinois offers convenient access to essential amenities for senior living. With multiple pharmacies nearby, including Walgreens and CVS, healthcare needs can be easily met. Glenbrook Hospital is also in close proximity for any medical emergencies. There are a variety of dining options such as Wildfire and Portillo's Hot Dogs, providing plenty of choices for meals. Parks like Clarkson Park offer opportunities for outdoor recreation and relaxation. In terms of transportation, the Metra and CTA stations are easily accessible for those who prefer public transit. For entertainment, there are theaters like AMC Village Crossing Theatre within a reasonable distance. Overall, this part of Glenview provides a balance of convenience and leisure activities for seniors looking to settle in the area.

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.8 miles)
• Rise Dispensaries Niles (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.8 miles)

Hospitals

• Glenbrook Hospital (1 miles)

Restaurants

• Wildfire (1.1 miles)
• Glenview Dairy Bar (1.8 miles)
• Panda Express (2.2 miles)
• Portillo's Hot Dogs (2.9 miles)
• Raising Cane's Chicken Fingers (3.6 miles)
• Chipotle Mexican Grill (4.5 miles)
• Beacon Tap (4.7 miles)

Parks

• Clarkson Park (3.5 miles)
• Briarwood Park (5.1 miles)
• South Park (5.5 miles)
• West Ridge Center (5.7 miles)
• Lake Arlington (6.8 miles)
• Sunset Park (7.3 miles)
• Leahy Park (7.9 miles)

Physicians

• Northwestern Memorial Physicians Group (4.5 miles)
• NorthShore Medical Group (4.8 miles)
• Physicians Cosmetic Institute (6.3 miles)
• Resurrection Medical Center Professional Building (6.6 miles)
• North Shore Physicians Group (6.7 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (7.8 miles)

Cafes

• Starbucks (4.8 miles)
• Starbucks (5.6 miles)
• Starbucks (5.9 miles)
• Starbucks (6.2 miles)
• Starbucks (6.6 miles)
• Starbucks (7.5 miles)
• Starbucks (7.7 miles)

Places of Worship

• Congregation Solel (5.7 miles)
• North Shore Congregation Israel (6.2 miles)
• Baha'i House of Worship (7.9 miles)

Transportation

• Metra (5.9 miles)
• O'Hare Multi-Modal Facility (6.5 miles)
• Cta (6.9 miles)
• Metra (7.3 miles)
• CTA-Linden (7.6 miles)
• United Club (7.8 miles)
• Terminal 5 (7.9 miles)

Theaters

• AMC Village Crossing Theatre (6.3 miles)
• AMC Rosemont 18 (7.2 miles)