Arbor Terrace Glenview

Pros

• Many residents and their families feel very pleased with the care and attention provided by the staff at Arbor Terrace Glenview, praising their warmth and professionalism.
• The facility is consistently described as clean, beautiful, and well-maintained, contributing to a pleasant living environment.
• Residents appreciate the smaller community feel of Arbor Terrace Glenview, where everyone knows each other, fostering a sense of familiarity and belonging.
• Numerous families have expressed confidence in the quality of care offered, particularly in memory care, noting that staff members handle health challenges with kindness and expertise.
• Visitors have been impressed with the facility's amenities and activities available for residents, enhancing their overall experience.
• The administration is noted for being responsive to family concerns and accommodating requests when issues arise.

Cons

• Financial Concerns: The facility assessed the resident at a low level of care initially, then raised it within a month despite no change in condition, leading to unexpectedly high costs.
• Inconsistent Care: There have been occasions where the staff missed scheduled showers for residents, necessitating family follow-up.
• Staff Turnover: Over time, there has been a noticeable increase in staff departures and dissatisfaction among residents, suggesting declining care quality.
• Cold Atmosphere: Some reviewers found the facility's marble décor and cleanliness to feel cold and uninviting rather than homey.
• Lack of Engagement: Visitors noted that during their tours, the facility appeared empty with very few residents or staff present, indicating a lack of social interaction.
• Superficial Cleaning: While generally clean, some felt that cleaning services only performed superficial tasks rather than thorough cleaning.
• Limited Food Options: The absence of full kitchens in living units and reliance on provided meals were viewed as drawbacks by some potential residents.
• Quiet Environment: The overall atmosphere was described as quiet to the point of feeling deserted, lacking the lively interaction one might expect in such a community setting.

Review

Arbor Terrace Glenview has garnered a largely positive reputation among families and residents, with many praising the facility for its cleanliness, beautiful surroundings, and high-quality staff. Many reviewers noted that the physical environment—characterized by sitting rooms, common areas, and open spaces—is inviting and well-maintained. The facility's emphasis on cleanliness was frequently highlighted, as several family members remarked that the premises are immaculate and beautifully organized. This attention to cleanliness has not only comforted those who visit but also brought peace of mind to families entrusting their loved ones’ care to Arbor Terrace.

While the overall experience at Arbor Terrace Glenview has been commendable, some residents and families have expressed concerns about pricing structures related to care levels and living expenses. Several individuals reported instances where their loved one’s level of care was reassessed shortly after admission, resulting in increased costs despite no observable change in condition. This trend can lead to unexpected financial strain for families already navigating the complexities of senior living arrangements. One reviewer mentioned that although there were substantial hikes in pricing—the annual increase in rates was coupled with significant rent increases—the administration responded positively when complaints were raised, resulting in some adjustments to fees.

The size of Arbor Terrace Glenview is often cited as a positive feature; being smaller than competing facilities fosters a sense of community where both residents and staff become familiar faces. This atmosphere appears beneficial particularly for less outgoing individuals who may struggle with social interactions in larger environments. Many users noted that their loved ones have built connections with other residents and staff members alike, enhancing feelings of belonging within the community. The warmth of the staff was consistently praised as well; family members described them as caring, attentive, and professional—key qualities that contribute significantly to overall satisfaction.

However, even amidst these praises, reviewers hinted at occasional service lapses requiring follow-up from family members. For example, despite appreciating the staff’s general performance, some expressed concerns about maintaining consistent schedules for assistance services such as bathing—a vital aspect of daily living for many residents. While feedback reports emphasize responsiveness when issues arise—indicating a generally capable workforce—it illustrates how crucial consistent communication is between families and caregivers.

As far as activities are concerned, Arbor Terrace appears dedicated to keeping residents engaged through various programs including arts-and-crafts sessions or outings like trips to local restaurants. Yet some visitors noted instances where participation seemed limited due to numerous factors including COVID-19 restrictions which created quieter atmospheres during tours. Even though this wasn't indicative of day-to-day life inside the facility—some felt it lacked vibrancy during off-peak hours leading them to question whether this would be an ideal fit for their loved ones seeking active engagement.

Despite some reservations regarding costs or specific gaps in service continuity occasionally experienced by families—the consensus remains overwhelmingly favorable towards Arbor Terrace Glenview overall. Those who've had relatives receive memory care services reported exceptional levels of compassion even amidst challenging circumstances. Families appreciated efforts taken during difficult times especially given health scares within their communities while noting consistency amongst long-term staff members throughout trying periods like COVID-19—a rarity worth acknowledgment in today’s shifting landscape within seniors’ care environments.

In conclusion, while every facility may have its share of challenges or rough edges—including financial concerns tied directly back into available services at Arbor—it remains clear from reviews that Arbor Terrace Glenview is generally regarded as a high-quality option worth considering alongside any others on today’s market space aimed at eldercare solutions across Illinois & Wisconsin region specifically catering towards assisted living needs tailored primarily towards both emotional support coupled together logically concurrent medical supervision required by aging populations needing such critical attentiveness needed overall!

This part of Glenview, Illinois offers convenient access to essential amenities for senior living. With hospitals such as Glenbrook Hospital and NCH Northwest Community Hospital within a short distance, residents can receive quality medical care. There are several pharmacies nearby including CVS Pharmacy and Walgreens for easy access to medications. A variety of restaurants like Wildfire and Bob Chinn's Crab House offer dining options for every taste. In terms of recreation, there are parks like South Park and Clarkson Park nearby for outdoor activities. Transportation options are also readily available with Metra stations and O'Hare Multi-Modal Facility in close proximity. Additionally, cafes such as Starbucks provide a great place to socialize and relax. Places of worship like Congregation Solel cater to spiritual needs, while theaters like Regal Lincolnshire & Imax offer entertainment options. Overall, this part of Glenview provides a well-rounded community for seniors looking for a comfortable and convenient lifestyle.

Hospitals

• Glenbrook Hospital (1.1 miles)
• NCH Northwest Community Hospital (6.3 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (1.9 miles)
• Rise Dispensaries Niles (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• Walgreens (3.7 miles)

Restaurants

• Wildfire (2.9 miles)
• Panda Express (3.2 miles)
• McDonald's (3.4 miles)
• Portillo's Hot Dogs (3.5 miles)
• Bob Chinn's Crab House (3.6 miles)
• Glenview Dairy Bar (3.6 miles)
• D'Agostino's Pizza and Pub (3.8 miles)

Physicians

• Northwestern Memorial Physicians Group (4.6 miles)
• NorthShore Medical Group (4.9 miles)
• Physicians Cosmetic Institute (6.1 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (6.3 miles)
• Arlington Eye Physicians (6.7 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (7.2 miles)
• Premier Eye Care & Surgery (7.3 miles)

Parks

• South Park (5 miles)
• Lake Arlington (5 miles)
• Clarkson Park (5 miles)
• Briarwood Park (5.3 miles)
• West Ridge Center (6 miles)
• Sunset Park (7.6 miles)

Transportation

• Metra (5.7 miles)
• O'Hare Multi-Modal Facility (6.5 miles)
• Cta (7.2 miles)
• United Club (7.5 miles)
• Metra (7.7 miles)
• Airport Transit System (7.7 miles)
• Concourse B (7.7 miles)

Cafes

• Starbucks (5.7 miles)
• Starbucks (6.1 miles)
• Starbucks (6.3 miles)
• Starbucks (6.6 miles)
• Starbucks (6.8 miles)
• Starbucks (7.2 miles)
• Starbucks (7.5 miles)

Places of Worship

• Congregation Solel (6.2 miles)
• North Shore Congregation Israel (7.3 miles)
• St Thomas Of Villanova (7.5 miles)

Theaters

• Regal Lincolnshire & Imax (7.1 miles)
• AMC Rosemont 18 (7.4 miles)