Citadel Of Northbrook
SaveInterior
Decor
Living Room
Building
Bedroom
Trees
Windows
Lighting
Artwork
Seating
Exercise Equipment
Office
Healthcare
Information last verified:
3300 Milwaukee Avenue, Northbrook, IL 60062
For more information about senior living options: (844) 490-3973
Citadel of Northbrook is consistently described as clean, welcoming, and well-maintained. The therapy team is outstanding, with Mike, John, Victoria, and Donna delivering excellent care. The staff are friendly, caring, and responsive, going above and beyond for residents. Cristal Bernal is praised as a compassionate concierge who lifts spirits and helps patients. Ann Marie, the administrator, is recognized for professional leadership and dedication to residents. The facility provides high-quality rehabilitation that helps residents regain function and confidence. The rooms are spacious, and the building feels welcoming, often described like a hotel. The meals and food quality are consistently described as good. The environment fosters a sense of community and care for both patients and families. Staff across all roles—nurses, CNAs, therapists, and social workers—are repeatedly praised for their dedication.
The reviewer described the Citadel facility as a stinking place and urged others to stay clear of putting their parents there. They claimed the building is old with awful furniture and the food was horrible, and that residents did not receive daily showers. They alleged staff were unprofessional and that medications were frequently lost. They criticized communication, saying phone calls were not returned and problems were not reported. They accused Citadel of failing to act in elder abuse cases and watching it happen, undermining trust in the facility.Citadel of Northbrook is best suited for older adults who need short-term rehabilitation or post-acute nursing care and for families who prize a high-energy, hands-on therapy program delivered in a warm, hospital-to-hotel-like setting. The therapy teams are robust, and progress is taken seriously, with a clear emphasis on dignity, independence, and a realistic path back to daily life. The building reads as clean and well-kept, with spacious rooms and accessible amenities, and the staff consistently demonstrates warmth and professionalism. For residents who respond well to structured routines and aggressive rehab plans, Citadel provides a platform where improvement feels tangible: daily therapy sessions, regular progress notes, and a credible discharge path. Those arriving with a strong preference for language compatibility or a social-work-forward approach to care will find particular value in the facility’s multilingual responsiveness and its engaged, resident-centered support.
Those who may want to consider alternatives are families with serious concerns about safety reporting, long-term consistency of care, or straightforward, reliable communication with loved ones. Several reviews reference elder-care lapses and missed opportunities to protect residents, and while administration has signaled a commitment to learning from feedback, the history fuels caution. Night-time staffing and responsiveness occasionally come under strain, with accounts describing delayed assistance or perceived understaffing. Transportation for medical appointments is cited as a recurring friction point, and a number of reviewers question whether English-speaking staff remain consistently available to prevent misunderstandings. For residents whose comfort hinges on transparent grievance handling, visible leadership, and unwavering reliability in urgent moments, these factors deserve careful consideration.
On the pro side, Citadel’s clinical program stands out. The physical therapy and occupational therapy teams are repeatedly praised for their rigor, adaptability, and pace, driving meaningful gains and a credible pathway back to community living. Nursing and CNAs are described as compassionate, responsive, and genuinely invested in residents’ comfort, with particular recognition for individuals who go the extra mile. The environment reinforces well-being: the space is consistently clean, odors are minimal, and dining is frequently highlighted as better than typical rehab fare. Administrative leadership, including a capable administrator who keeps operations tightly aligned, plus a proactive social-work team, contribute to a sense that problems are owned and resolved. When concerns surface, the facility’s willingness to acknowledge shortcomings and commit to improvements is a meaningful offset to a few louder negative notes found in the reviews.
Therapy is not merely present, it drives measurable outcomes. Patients routinely report that therapists understand their problems, tailor sessions, and push safely toward functional milestones. Front-line staff, nurses and CNAs, support daily recovery with steadiness, and there are memorable figures who anchor patient morale, such as the concierge who coordinates needs and offers encouragement. Leadership’s emphasis on accountability translates into fewer delays and more consistent communication. The overall patient experience improves when therapists, nurses, and social-work professionals align on a clear discharge plan. The tone set by the therapy and care teams, knowledgeable, persistent, and encouraging, matters when the objective is sustained improvement, not just temporary comfort.
Facility quality and daily life also matter in the calculus. Citadel’s renovations and careful upkeep give the campus a refined, hotel-like feel, with well-maintained common areas and roomy patient spaces. The woodsy North Shore location adds a sense of respite, and the food consistently earns positive remarks. Bilingual staff and translation support help bridge gaps for residents with limited English, a practical advantage for families seeking clear, ongoing communication. Practical strengths extend to housekeeping and maintenance, and activities circulate seven days a week to sustain engagement and mood. Yet the picture isn’t flawless: some rooms and bathrooms could be arranged for easier accessibility, night shifts are occasionally described as stretched thin, and a line of reviews raises questions about the continuity of language services. A notable note references a change in language programming, underscoring the importance of confirming current services before committing.
Bottom line: Citadel of Northbrook is a strong choice for families prioritizing rehab outcomes, a warm care culture, and a facility that genuinely strives to deliver on its promises. The core strength lies in its therapy-driven approach, the dedication of nurses and aides, and leadership that keeps operations aligned with resident needs. That said, potential residents should approach with eyes open about staffing rhythms, transport logistics, and the need for active engagement with administration. Prospective families should seek direct conversations with PT/OT leadership, tour the units, and ask how abuse or safety concerns are escalated and documented. If those checks pass, Citadel offers a credible trajectory to independence and a comfortable stay, with a strong likelihood of functional gains and regained confidence. For those who require maximal night-time caregiver coverage or who want a facility with fewer reported frictions in administration, exploring alternatives alongside Citadel will help ensure the best fit.
158 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (8 miles away) Chicago Midway (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citadel Of Northbrook in Northbrook, IL is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and welcoming atmosphere where seniors can enjoy their golden years with utmost ease and convenience.
The residents of Citadel Of Northbrook can take advantage of various amenities that enhance their daily lives. A beauty salon ensures that they can always look and feel their best, and cable or satellite TV allows them to relax and enjoy their favorite shows. Community-operated transportation enables easy mobility for outings and appointments, while a computer center keeps them connected with loved ones. For those who love staying active, there is a fitness room equipped with various exercise equipment. The gaming room offers opportunities for entertainment and socialization, while the small library provides a quiet place for reading enthusiasts. Outdoor space and gardens allow residents to enjoy nature and fresh air.
The living accommodations at Citadel Of Northbrook are fully furnished, providing residents with comfort and convenience. Each unit has private bathrooms, ensuring privacy and independence. The community also offers move-in coordination services to assist seniors in transitioning smoothly into their new home.
Dining at Citadel Of Northbrook is an enjoyable experience with restaurant-style meals served in a spacious dining room. Specially prepared meals can accommodate specific dietary restrictions such as diabetes diets or special dietary needs.
Care services provided at the community ensure that residents receive the support they need throughout the day. With 24-hour call system and supervision, help is just a button away if needed. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available from trained staff members. Medication management ensures timely administration of medications, promoting overall wellness. Mental wellness programs contribute to the emotional well-being of residents.
Citadel Of Northbrook also arranges non-medical transportation for various purposes including doctors' appointments or any other essential trips. Additionally, concierge services are available to assist residents with their daily needs.
A variety of activities are offered at Citadel Of Northbrook to keep residents engaged and entertained. Fitness programs promote physical well-being, while planned day trips and resident-run activities foster social connections. Scheduled daily activities ensure that there is always something exciting happening within the community.
With two parks, an abundance of pharmacies, physicians, restaurants, and a hospital nearby, Citadel Of Northbrook ensures that all essential amenities and services are conveniently within reach for its residents. Overall, this assisted living community provides a vibrant and enriching lifestyle for seniors in a nurturing environment.
Citadel Of Northbrook is located at 3300 Milwaukee Avenue, Northbrook, IL 60062 in Cook County, Illinois
Citadel Of Northbrook on seniors.fyi includes 13 photos including images showing interior, decor, landscaping, windows, office, artwork, bedroom, living room, and more.
Arden Courts of Northbrook
Northbrook, IL
Caring staff with memory-care focus and engaging, family-friendly activities in a homelike setting.
Brookdale Northbrook
Northbrook, IL
Warm, welcoming community with caring staff and varied activities
Arbor Terrace Glenview
Glenview, IL
Warm, attentive staff in a clean, engaging, smaller community with strong memory-care programs.
The Enclave at The Grove
Glenview, IL
Small, personalized community with included meal prep and medication management.
The Abington of Glenview
Glenview, IL
Clean, well-maintained facility with attentive physical therapy and regular family communication.
Abington Of Glenview Nursing
Glenview, IL
Extensive amenities and 24/7 caregiving with transportation, dining, wellness, and ADL support.
Glenview Terrace
Glenview, IL
Caring staff with strong family communication and proactive vaccination enabling safer visits.
Covenant Village of Northbrook
Northbrook, IL
Independent living with diabetic care, on-site activities, and respite options; competitive pricing.
Vi At The Glen
Glenview Nas, IL
Beautiful, hotel-like setting with diverse activities, friendly staff, and restaurant-style dining.
Senior Move Management: Understanding the Role, Value, and Associated Costs
Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Weight Training for Seniors: Building Strength and Vitality
Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Lighting
Artwork
Seating
Exercise Equipment
Office
Healthcare
