Niles Nursing & Rehab Center in Niles, IL
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9777 Greenwood, Niles, IL 60714
For more information about senior living options: (844) 490-3973
The facility is amazing. The management is excellent and the staff provides top-notch care. The staff are nice and kind. The physical therapy is phenomenal. Niles Nursing and Rehab provides outstanding care with a compassionate and professional staff. The facility is well-maintained and offers excellent services. It is a great choice for anyone in need of quality care and rehabilitation. The staff are attentive, friendly, and consistently go above and beyond. The activities department is awesome and very helpful to residents. The meals include Korean dishes and are well-seasoned. The Korean program staff, including Mrs. Cho, are compassionate and accommodating. Families feel their loved ones are cared for and safe.
The facility has been extremely disappointing. The reviewer would give the facility zero stars. No one should send a loved one there, as residents would not be treated like humans and could die. The place was described as awful and life-threatening. The facility is very dirty; rooms are not cleaned and staff are negligent. CNAs are rude and neglectful, with accusations of abuse. A former resident describes it as "absolute hell" with bed bugs and poor care. Some staff are negligent and unresponsive, failing to address patient needs and safety. There are reports of the highest COVID-19 death rate at the facility.This community is best suited for seniors whose families place a premium on a culturally attuned, Korean-language care environment and on a robust rehabilitation program. Niles Nursing & Rehab Center shines when residents and families want a facility where staff leadership is highly visible, where bilingual communication is the norm, and where therapy, especially physical therapy, plays a central role in daily care. For families seeking a setting that feels like a close-knit team effort, with ongoing emotional and social engagement guided by a dedicated Korean-program leadership, this center stands out as a compelling option. The strongest fits are those who value personalized attention, frequent family updates, and a sense of continuity through a long-tenured leadership presence.
But there are clear reasons to consider alternatives, particularly for families who need a more English-dominant environment, or who cannot tolerate the level of variability that appears in some reviews. A subset of families has reported persistent concerns about cleanliness, responsiveness, and overall safety, including episodes where basic needs were not met in a timely fashion or where care perceived as neglect surfaced. Several reviews also point to serious interpersonal and operational gaps, including accusations of mismanagement or inadequate oversight. Prospective residents should weigh whether a Korean-centric program and the associated leadership team align with their expectations for consistent, day-to-day accountability across all shifts and rooms.
The strongest positives, highly capable therapy teams, compassionate bedside care, and a family-centric communication approach, tend to offset many downsides when the family centers rehabilitation outcomes and daily morale. The therapy program is repeatedly highlighted as a standout, with reviews praising rehabilitation quality as one of the facility’s defining strengths. Staff members are described as genuine, attentive, and willing to go above and beyond to support residents, and the presence of a bilingual Japanese/Korean-speaking framework helps families feel heard and involved. Moreover, dining and activity offerings, particularly meals that honor Korean cuisine and culturally specific activities, contribute to a sense of familiarity and comfort that can bolster recovery and long-term well-being. When these elements click, they create a compelling case for choosing Niles as a long-term home.
However, the cons and red flags cannot be dismissed. Several treatments of care have surfaced that underscore critical gaps in responsiveness and reliability, including reports of delayed services, missing personal items, and gaps in routine medical oversight. There are intensely negative accounts that describe unsafe conditions, uncomfortable environments, and allegations of mistreatment, which understandably raise questions about consistency, safety, and accountability. For families considering this center, these stories signal the need for thorough due diligence: request transparent access to a current care plan, observe shift-by-shift care dynamics, review state-licensing records, and talk directly with front-line staff and supervisors. The presence of a dominant, well-regarded Korea-focused leadership figure can be a tremendous strength, but it also concentrates risk if the broader governance and operations do not demonstrate uniform, organization-wide excellence.
The practical takeaway is straightforward: Niles Nursing & Rehab Center is a strong fit for families prioritizing culture-specific care, high-quality therapy, and continuous family engagement, with a leadership team that tends to respond quickly to inquiries and admissions. It can be an excellent match for residents whose needs align with a Korean-program framework, where staff familiarity with language and culture reduces barriers to care and enhances daily quality of life. Yet the facility’s appeal rests on the consistency of care across all departments and shifts. If that consistency is uncertain, or if prior experiences with cleanliness, responsiveness, or safety have been painful or problematic, it is prudent to explore alternatives and to verify current condition and staffing patterns before committing.
In making a decision, prospective families should pursue a candid, data-driven assessment rather than relying solely on overall reputation. Engage directly with the admissions team and, where possible, request a tour that emphasizes real-time interactions with CNAs, nurses, therapists, and activity staff. Ask for a resident-focused care plan, a written commitment to timely medical reviews, and concrete metrics on response times for call bells and pain management. Seek references from current residents or families who can speak to both the best and the most challenging days. If culture, language accessibility, and rehabilitation intensity are non-negotiables, Niles Nursing & Rehab Center warrants serious consideration, provided due diligence confirms that ongoing operations align with high, dependable standards across the entire facility.
304 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (6 miles away) Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Niles Nursing & Rehab Center is an assisted living community located in Niles, IL. With a focus on providing exceptional care and comfort to its residents, the facility offers a wide range of amenities and care services.
For the convenience and enjoyment of residents, Niles Nursing & Rehab Center provides a variety of amenities. Residents can visit the on-site beauty salon to pamper themselves or relax in the gaming room for some entertainment. For those who want to stay active, there is a fitness room equipped with exercise equipment. The fully furnished living spaces ensure that residents have all the necessary comforts, and private bathrooms provide added privacy. The community also features outdoor spaces such as a garden where residents can enjoy fresh air and nature.
Dining at Niles Nursing & Rehab Center is a pleasant experience, with restaurant-style dining available in the dining room. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.
Care services offered include 24-hour call system and supervision for added safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their medications in a timely manner. A mental wellness program focuses on promoting emotional well-being among residents.
To keep residents engaged and entertained, Niles Nursing & Rehab Center offers various activities throughout the day. These include fitness programs to promote physical health, planned day trips to explore nearby attractions, resident-run activities for social interaction, as well as scheduled daily activities to cater to different interests.
In terms of proximity to essential services, Niles Nursing & Rehab Center is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This makes it easy for residents to access these services when needed.
Overall, Niles Nursing & Rehab Center is a vibrant assisted living community that strives to provide excellent care while offering numerous amenities and engaging activities for its residents.
Niles Nursing & Rehab Center is located at 9777 Greenwood, Niles, IL 60714 in Cook County, Illinois
Niles Nursing & Rehab Center on seniors.fyi includes 5 photos including images showing dining, interior, decor, building, flag, facility, healthcare, hallway, and more.
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