Brookdale Orland Park

Pros

• The staff at Brookdale Orland Park is described as friendly, compassionate, and professional, providing a welcoming atmosphere for residents and their families.
• Residents are engaged in various activities, such as bingo and music entertainment, which contribute to a vibrant community life.
• The facility is clean, well-maintained, and has a pleasant environment that residents appreciate.
• Families have noted the excellent therapy and wound management services offered at Brookdale.
• Many reviews highlight the personal care provided due to the smaller facility size, allowing for more individualized attention for residents.
• The food options are well-received by residents, with diverse selections that cater to different preferences.
• The touring experience was positive, with informative staff who guided potential residents through the community's amenities and offerings.

Cons

• The maintenance staff failed to follow through on requests, such as putting up pictures on the wall.
• A resident ran out of oxygen canisters while being supposed to be on a continuous supply, leading to serious health issues.
• The financial administrator was unhelpful when asked about donation centers for leftover furniture, only suggesting a junk removal service.
• There were reports of insufficient support staff available to meet the everyday needs of residents.
• Residents experienced longer than expected wait times for aide coverage during morning and weekend shifts.
• Several reviews highlighted that some residents felt a lack of personal connection or concern from staff once financial payments ceased.
• The smallest rooms were criticized for being inadequate in size compared to expectations based on the cost.
• One family noted that their loved one did not feel they belonged due to the demographic of other residents being significantly older and often in wheelchairs.
• Some visitors reported concerns over parking availability and shared bathroom situations in the memory care unit.

Review

Brookdale Senior Living in Orland Park has elicited a wide range of responses from residents and family members, reflecting both commendations and critiques. Many families report positive experiences with the staff, who are described as friendly, compassionate, and professional. Individuals have noted that the administrative staff provides clear explanations about the services offered, contributing to a sense of confidence in the care provided. Visitors frequently mention the well-maintained facilities and pleasant atmosphere, comparing it favorably to other assisted living options they have explored. Residents seem engaged in daily activities such as bingo, fitness classes, arts and crafts, movie nights, and social events that foster community among them.

Despite these positive remarks about the general staff interactions and the environment at Brookdale Orland Park, there are notable concerns regarding staffing levels that some families have encountered. A few reviews highlight issues with adequate coverage during peak times such as mornings and weekends; residents have experienced longer wait times for assistance than would be expected in a care facility. Family members expressed concern for their loved ones’ well-being when caregivers were not consistently available to meet immediate needs or support mobility within the facility. This inconsistency could affect residents’ abilities to participate fully in scheduled activities.

A more serious issue arose regarding individual medical needs and equipment requests. One reviewer recounted an unfortunate experience where their loved one was left without necessary oxygen supplies after being discharged from a hospital stay. Despite previous assurances that portable tanks would be ordered promptly by nursing staff, this lapse contributed to significant health challenges for the resident that ultimately led to her passing shortly after returning home from hospitalization. This situation underscores potential gaps in communication between families and healthcare providers within Brookdale—an area where improvements could enhance overall resident care.

In addition to concerns related to medical care are issues surrounding logistical support for families during transitions out of Brookdale or when residents pass away. One reviewer described feeling unsupported while dealing with apartment cleanout logistics after their loved one’s death. They noted that while employees did assist eventually, initial responses lacked empathy or suggestions for charitable organizations that might accept furniture donations—leading to feelings of frustration amidst an already challenging time of loss.

Conversely, other reviewers spoke highly of their personal experiences navigating accommodations at Brookdale with relative ease. Families appreciated having flexibility during moves into the facility and found various amenities helpful for their loved ones' adjustment periods. The availability of multiple activities daily is particularly praised; it offers residents opportunities to engage socially beyond routine meals or standard interactions—promoting both physical activity and socialization as integral aspects of life at Brookdale.

While many families describe satisfaction with services received thus far—a vital aspect given they researched multiple assisted living facilities before selecting Brookdale—the featured comments highlight a critical need for consistent quality across all realms of service delivery within this particular senior living community. Recommendations from those navigating these experiences suggest potential future residents conduct thorough research into not just what amenities are offered but also how responsive staff are concerning medical management or logistical support following significant transitions within resident care circumstances.

This part of Orland Park, Illinois offers a variety of amenities and services that would be beneficial for senior living. With a mix of restaurants ranging from casual dining to more upscale options like The Cheesecake Factory, seniors can enjoy convenient dining options within close proximity. There are also several theaters nearby for entertainment purposes, as well as pharmacies and physicians' offices for easy access to healthcare services. Places of worship such as Parkview Christian Church and Good Shepherd Lutheran Church cater to spiritual needs, while parks like Arbor Park provide opportunities for outdoor recreation. The presence of transportation options like Metra and hospitals such as Palos Community Hospital and South Suburban Hospital ensure accessibility to essential services. Overall, this area offers a diverse range of resources that could contribute to a comfortable and fulfilling senior living experience.

Restaurants

• Rock Bottom Restaurant & Brewery (0.2 miles)
• Uncle Julio's (0.3 miles)
• Miller's Ale House - Orland Park (0.5 miles)
• Chick-Fil-A (0.6 miles)
• Hooters (1 miles)
• Raising Cane's Chicken Fingers (1.3 miles)
• The Cheesecake Factory (1.5 miles)

Theaters

• Orland Park Cinema Orland Park, Il (0.4 miles)
• Emagine Frankfort (4.9 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (4.8 miles)

Physicians

• Children's Wellness Center (1.4 miles)
• Rife & Associates (1.5 miles)
• Loyola (1.5 miles)
• Advocate Medical Campus Southwest (2.5 miles)
• MidAmerica Orthopaedics (3.8 miles)
• Heart Care Centers of Illinois (3.9 miles)
• Pinnacle Dermatology- Frankfort (5.8 miles)

Cafes

• Starbucks (3 miles)
• Eggheadz Cafe (3.6 miles)
• Starbucks (5.9 miles)
• Starbucks (6.1 miles)
• Gost Coffee Roasters (8.3 miles)
• Panera Bread (8.7 miles)
• Panera Bread (8.7 miles)

Places of Worship

• Parkview Christian Church (3.4 miles)
• Our Mother Of Good Counsel (3.8 miles)
• Palos Islamic Center (5.1 miles)
• Good Shepherd Lutheran Church (7.1 miles)
• Trinity Lutheran Church (8.1 miles)

Parks

• Arbor Park (4.8 miles)
• Foxridge Park (5.8 miles)
• The Forge: Lemont Quarries (8.8 miles)

Transportation

• Metra (5 miles)

Hospitals

• Palos Community Hospital (5.3 miles)
• South Suburban Hospital (8.3 miles)