Alden Orland Park and Rehabilitation

Pros

• The physical and occupational therapy offered at Alden Estates Orland Park is considered good by some residents, indicating a positive aspect of their rehabilitation services.
• Certain nurses and CNAs demonstrate compassion and kindness towards the patients, contributing to a supportive environment for those in their care.
• Some families appreciated that the facility was well-maintained and appeared nice during earlier visits.
• There are instances where dietitians have been responsive to dietary needs when concerns were raised about meal options.
• Patients benefit from having supportive family members who advocate for their care and well-being during their stay.

Cons

• The facility is too expensive and suffers from chronic short-staffing issues.
• Residents are often placed in inadequate shared rooms without consideration for their needs or comfort.
• Many staff members display unprofessional behavior, including taunting and refusing to assist residents.
• The quality of food provided is poor and often insufficient for residents' dietary needs.
• Call buttons for assistance are largely ineffective, leading to long waits for help in emergencies.
• There is a lack of cleanliness, with housekeeping staff unavailable during night shifts.
• The medical director does not actively manage patient care or respond appropriately to health concerns.
• Residents may experience a decline in their condition due to inadequate care and attention from nursing staff.
• Families are misled about room conditions and care standards during the admission process.

Review

Alden Estates in Orland Park has garnered multiple negative reviews from recent residents and their families, painting a concerning picture of the facility's quality of care and overall environment. Many experiences highlight significant issues, particularly regarding patient care, staffing levels, dietary considerations, and overall patient well-being. These testimonials reflect a broader concern that potential patients and their families should be aware of when considering this rehabilitation center.

One major complaint centers around the dietary practices observed at Alden Estates. Several reviewers noted that patients received inappropriate meals that did not align with their medical needs. One individual recounted how their mother, a cardiac patient, was consistently served bacon and eggs for breakfast despite requests to accommodate her dietary restrictions. Such oversights raise alarming questions about how well staff are trained to recognize and adhere to specific nutritional requirements necessary for patients recovering from serious health issues.

Issues related to staff behavior were also prominent in several accounts. A family member reported an incident where a Certified Nursing Assistant (CNA) refused to assist a patient with basic hygiene needs and allegedly became physical in her interaction. This prompted further concerns about the handling of complaints within the facility; promises made by nursing staff to address such behaviors seemed unfulfilled. Other reviewers shared similar sentiments regarding staff demeanor, noting that while some employees displayed compassion and kindness, others demonstrated neglect or hostility toward residents.

The physical environment of Alden Estates drew criticism as well. Multiple reviewers highlighted inadequate cleanliness in resident rooms and common areas, calling attention to what appeared to be outdated photographs representing the facility’s aesthetics. An overwhelming number of patients reported experiencing cramped living conditions due to double occupancy rooms that did not provide sufficient space for two individuals recovering from surgeries or illnesses. Furthermore, observations indicated that housekeeping services were often limited or non-existent during night shifts, exacerbating cleanliness issues within the facility.

Moreover, many guests expressed discontent regarding insufficient staffing levels leading to poor resident care. It was noted that CNAs can be responsible for managing up to 27 residents at one time—an unrealistic ratio that compromises individualized attention essential for recovery. The inundation of new admissions without adequate support led critics to suggest that management prioritized profit over patient welfare—a perception underscored by accounts pointing out the facilities’ focus on sending prospective patients through fast admissions rather than facilitating proper integration into care routines.

Despite these overwhelming challenges associated with Alden Estates’ rehabilitation program, some aspects received marginal praise—specifically therapeutic services offered at the center. Reviewers acknowledged effective physical and occupational therapy sessions led by dedicated therapists who genuinely worked towards improving residents' mobility and skills post-surgery. However, this positive note is frequently overshadowed by critical remarks about inconsistent nurse presence on-site during emergencies or crucial times when resident assistance was required.

The collective experiences shared underscore profound systemic issues within Alden Estates in Orland Park; from inadequate meal provision reflective of dietary needs to incidents highlighting inappropriate staff interactions alongside alarming shortages in staff support further eroding resident assurance of safety and well-being within this rehabilitation setting. Prospective residents must thoroughly evaluate these testimonies against potential admission decisions while considering whether this facility can meet their healthcare expectations adequately or if seeking alternative arrangements is advisable.

This part of Orland Park, Illinois offers a convenient and diverse range of amenities for senior living. With theaters such as Orland Park Cinema and Emagine Frankfort nearby, entertainment options are easily accessible. There are also a variety of dining options including Rock Bottom Restaurant & Brewery, Uncle Julio's, and The Cheesecake Factory within close proximity. Additionally, pharmacies such as CVS and Walgreens are readily available for medication needs. Various physicians' offices including Children's Wellness Center and Heart Care Centers of Illinois are located nearby for medical assistance. Places of worship such as Parkview Christian Church and Good Shepherd Lutheran Church cater to spiritual needs. Several cafes like Starbucks and Panera Bread offer opportunities for socializing over coffee or meals. Parks like Arbor Park provide outdoor recreational spaces while transportation options such as Metra ensure easy access to neighboring areas. Furthermore, hospitals like Palos Community Hospital and South Suburban Hospital are situated close by for any healthcare emergencies. Overall, this area in Orland Park provides a well-rounded community atmosphere with convenient amenities ideal for senior living.

Theaters

• Orland Park Cinema Orland Park, Il (0.1 miles)
• Emagine Frankfort (4.5 miles)

Restaurants

• Rock Bottom Restaurant & Brewery (0.3 miles)
• Uncle Julio's (0.8 miles)
• Miller's Ale House - Orland Park (1 miles)
• Chick-Fil-A (1.1 miles)
• Hooters (1.4 miles)
• Raising Cane's Chicken Fingers (1.8 miles)
• The Cheesecake Factory (2 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4.4 miles)

Physicians

• Children's Wellness Center (1.2 miles)
• Loyola (1.2 miles)
• Rife & Associates (1.3 miles)
• Advocate Medical Campus Southwest (2 miles)
• MidAmerica Orthopaedics (3.3 miles)
• Heart Care Centers of Illinois (3.4 miles)
• Pinnacle Dermatology- Frankfort (5.3 miles)

Places of Worship

• Parkview Christian Church (2.9 miles)
• Our Mother Of Good Counsel (3.6 miles)
• Palos Islamic Center (5.6 miles)
• Good Shepherd Lutheran Church (6.7 miles)
• Trinity Lutheran Church (7.7 miles)

Cafes

• Starbucks (3.2 miles)
• Eggheadz Cafe (3.6 miles)
• Starbucks (5.6 miles)
• Starbucks (6.1 miles)
• Gost Coffee Roasters (7.8 miles)
• Panera Bread (8.5 miles)
• Panera Bread (8.6 miles)

Parks

• Arbor Park (4.5 miles)
• Foxridge Park (5.3 miles)
• The Forge: Lemont Quarries (9 miles)

Transportation

• Metra (4.5 miles)

Hospitals

• Palos Community Hospital (5.8 miles)
• South Suburban Hospital (8.4 miles)
• Franciscan St James Health (8.8 miles)