Plymouth Place, a CCRC

Pros

• The resident loves their spacious one-bedroom apartment with a large porch and appreciates the excellent dining options available in all five dining areas.
• The community offers a variety of clubs, facilities, and entertainment options that cater to diverse lifestyles, making it an appealing place to live in the Chicago area.
• The staff is described as amazing and caring, contributing to a safe and welcoming environment for residents during challenging times.
• Residents enjoy the many programs, musical events, educational activities, physical fitness classes, and socialization opportunities provided by Plymouth Place.
• The newly renovated pub offers enjoyable happy hours, adding to the vibrant community atmosphere where residents can meet new friends.

Cons

• The staff at Plymouth Place failed to inform the family about the grandmother's hospitalization, leading to a distressing experience when they arrived at the ER.
• A morphine overdose was reported due to excessive administration of medication, putting the grandmother's life at risk.
• The grandmother suffered injuries, including broken ribs from a fall that occurred while an attendant was present and not paying attention.
• There were issues with medication mishandling regarding the grandmother’s treatment during her stay at Plymouth Place.
• The patient care was described as horrible, with staff exhibiting poor hygiene practices and lack of attention to personal care needs.
• Staff members were frequently seen using their cell phones in patient areas, raising concerns about patient privacy and professionalism.
• The management of Plymouth Place was criticized as poorly managed given the high costs associated with living there compared to the quality of care provided.
• Despite being a nice facility, it was deemed more suitable for retirement rather than assisted living, leading to dissatisfaction for prospective residents seeking care options.

Review

Plymouth Place is a retirement community located in the Chicago area that has garnered mixed reviews from residents and their families. Some residents are thoroughly enjoying their time at the facility, praising the spaciousness and design of their apartments, which offer features such as expansive porches and well-designed living spaces. For instance, one resident highlights their one-bedroom apartment measuring 900 square feet, complete with a 20-foot porch that spans both the living room and bedroom, allowing for ample natural light and outdoor enjoyment through sliding glass doors in each room. The abundance of dining options is also frequently commended; there are five dining areas on-site where the food quality is reported to be excellent.

The larger community at Plymouth Place is notable for its vibrant atmosphere, populated by over 400 residents who partake in various activities offered across numerous clubs and facilities. Reviewers mention how this active lifestyle includes access to entertainment, walking trails around gardens and ponds, physical fitness classes, musical events, educational programs, social gatherings like happy hours in a newly renovated pub, and volunteer opportunities. Many residents express satisfaction with these offerings as they contribute to an enriching daily life and foster new friendships amongst community members.

However, not all experiences at Plymouth Place have been positive. Some families express deep concerns regarding the level of care provided to their loved ones. One particularly distressing account details a series of medical mishaps involving an elderly grandmother who faced significant health risks during her stays at the facility. From an overdose caused by excessive administration of morphine to serious injuries sustained from falls while under supposed supervision—these incidents raise alarm about patient safety protocols within the establishment. Such harrowing experiences have led some family members to strongly discourage others from considering Plymouth Place for elder care services.

Moreover, other reviews reveal dissatisfaction with staff performance regarding basic hygiene practices for elderly patients. Commentators highlight instances where inadequate cleaning routines led to unpleasant conditions such as prolonged wet diapers—a critical issue concerning dignity and comfort—and inappropriate assistance techniques that could compromise patient safety. Concerns about staff attentiveness are echoed when visitors observe caregivers distracted by personal devices while tending to residents; one reviewer notes seeing a nurse engaged in a video call while on duty—actions that not only violate privacy but also reflect poorly on overall management standards.

Financial considerations also surface as a point of contention among potential residents or their families when evaluating Plymouth Place as an option for assisted living arrangements. Several reviewers remark on high entry fees upwards of $300,000 coupled with monthly bills nearing $10,000; these rates raised questions about value received versus costs incurred concerning healthcare services rendered within the facility. Though many found it aesthetically pleasing with friendly personnel during tours—a factor they appreciated—it became apparent that affordability was a significant barrier for prospective residents like those searching for more budget-friendly alternatives.

Ultimately, it seems there exists a dichotomy between experiences reported by current residents who celebrate community life at Plymouth Place versus those chronicling severe shortcomings related to care quality provided by staff members tending to vulnerable populations. While some treasure engaging communal aspects bolstered by diverse activities within beautiful surroundings suitable for retirement-style living—others share heart-wrenching accounts emphasizing negligence leading down pathways fraught with risk rather than security or comfort desired in senior housing contexts.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• Mariano's Western Springs (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.6 miles)
• Walgreens (3.6 miles)
• Walgreens (3.9 miles)

Restaurants

• Hooters (2.7 miles)
• Raising Cane's Chicken Fingers (3.7 miles)
• Chick-Fil-A (3.9 miles)
• Portillo's Hot Dogs (4 miles)
• The Cheesecake Factory (4.7 miles)
• Shake Shack (4.7 miles)
• Maggiano's (4.7 miles)

Hospitals

• Building 217, Hines VA Hospital (2.7 miles)
• Edward Hines, Jr Veterans Hospital (2.7 miles)
• Edward-Elmhurst Health Center (2.8 miles)
• Loyola Outpatient Center (3 miles)
• Loyola University Medical Center (3.2 miles)
• MacNeal Hospital (4 miles)
• Loyola Medicine Transport (6.3 miles)

Transportation

• Metra (2.8 miles)
• Atlantic Aviation (6.6 miles)
• Concourse B (6.8 miles)
• Chicago Midway International Airport (MDW) (6.9 miles)
• Cta (7.1 miles)
• Metra - Downers Grove Main Street (7.5 miles)
• Metra (8.9 miles)

Parks

• Norfolk Park (3.3 miles)
• Du Page Forest Preserve Dog Park (4.5 miles)
• Wentworth Park (5 miles)
• Berens Park (7.9 miles)
• McCollum Park (8.1 miles)
• Harr Park (8.3 miles)
• Waterfall Glen Forest Preserve (8.8 miles)

Physicians

• All Star Pediatrics (3.5 miles)
• Salt Creek Medical Imaging (4.5 miles)
• Loyola Medicine Burr Ridge (4.8 miles)
• Dupage Medical Group (7.7 miles)

Theaters

• AMC Oakbrook Center 12 (4.9 miles)
• AMC DINE-IN Yorktown 18 (7 miles)

Cafes

• Starbucks (6.5 miles)
• Qahwah House (7.7 miles)

Places of Worship

• Mosque Foundation (7.6 miles)
• St Andrews Episcopal Church (7.6 miles)