339 South 9th Avenue, La Grange, IL 60525
For more information about senior living options: (844) 490-3973
Meadowbrook, a facility that initially appears modern and well-maintained, has garnered a mixed bag of reviews from families of patients who have experienced its care firsthand. While some aspects such as physical therapy and the cleanliness of the building received commendations, several families detailed alarming levels of neglect and poor service from nursing staff. Many reviews highlighted glaring deficiencies in both patient care and communication, indicating that potential residents and their families should proceed with caution.
A predominant theme across the reviews is the inadequacy of nursing staff to respond to patient needs. Multiple family members reported extended wait times for assistance with basic medical needs and pain management. One review described waiting over two hours for necessary pain medication, while another noted an exasperating instance where a call light remained unanswered for over an hour. This inconsistency in care led many to feel compelled to spend excessive hours at the facility themselves or seek alternative arrangements out of concern for their loved ones’ welfare.
The treatment regarding hygiene was particularly concerning. A family member recounted how their loved one had only received two showers over the course of a 22-day stay—a situation exacerbated when it was discovered by oversight staff that proper hygiene practices were being neglected. The routine delivery of food also fell short; reviewers consistently mentioned receiving cold meals without options for alternatives or reheating, pushing them to bring home-cooked meals instead. This dissatisfaction with meal service further added to the negative experience during an already challenging time.
Another glaring issue was related to communication between staff and families. Multiple accounts described instances where inquiries went unanswered or met with indifference from both nursing personnel and administrators alike. In one case, an administrator cut off access to family members seeking clarification about their loved one's care, which led to frustration and distrust toward the facility’s administrative structure. These lapses made it challenging for families to advocate effectively for their relatives under their care.
While there were positive mentions regarding physical therapy services—highlighted as attentive and beneficial—the contrast with nursing support painted a troubling picture overall. Some patients benefitted greatly from rehabilitation but remained vulnerable due to inadequate monitoring on weekends when staffing levels seemed noticeably lower than during weekdays. Families soon realized they needed to be physically present on weekends just to ensure basic activities occurred, such as getting loved ones out of bed or ensuring they attended meals.
Despite some positive experiences shared by a few individuals regarding specific staff members—expressing gratitude for attentive nurses or helpful social workers—these were often overshadowed by widespread reports of neglectful care practices throughout most shifts at Meadowbrook. The summation drawn from these accounts emphasizes that while smiles may greet visitors upon entry into this aesthetically appealing facility, prospective residents should weigh these against serious shortcomings in caregiving standards before making decisions about placement here.
In conclusion, while Meadowbrook offers certain appealing qualities such as cleanliness and effective physical therapy services, numerous reviews indicate significant shortcomings in comprehensive patient care that cannot be overlooked. Prospective residents should consider carefully whether this facility aligns with expectations for quality healthcare provision before entrusting their loved ones' well-being here.
Meadowbrook LaGrange is an assisted living community located in La Grange, IL. Our residents enjoy a variety of amenities and services designed to enhance their quality of life.
Within our community, we offer a range of activities for our residents to participate in, ensuring that there is always something enjoyable to do. Additionally, we have a beautician on-site for the convenience of our residents, as well as devotional services for those who wish to practice their faith.
Our indoor and outdoor common areas provide spaces for socializing and relaxing with fellow residents. We also offer respite or short term stays for individuals who may need temporary care.
The assisted living community at Meadowbrook LaGrange is equipped to provide high acuity care for those with more complex medical needs. Incontinence care is also available for those who require it.
We understand the importance of providing healthy and nutritious meals for our residents. At Meadowbrook LaGrange, we offer vegetarian dining options to accommodate different dietary preferences.
In terms of nearby amenities, our community benefits from having three parks, nine pharmacies, three physicians' offices, five restaurants, one transportation service, and six hospitals within close proximity. This ensures that our residents have easy access to various services and facilities in the surrounding area.
Meadowbrook LaGrange strives to create a welcoming and comfortable environment where individuals can receive the care they need while enjoying an active and fulfilling lifestyle.
Meadowbrook LaGrange is located at 339 South 9th Avenue, La Grange, IL 60525 in Cook County, Illinois
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