Oak Trace

Pros

• Oak Trace is a lovely and beautiful facility that offers everything the residents are looking for.
• The staff members at Oak Trace are accommodating, friendly, and wonderful during facility tours.
• The grounds at Oak Trace are well-maintained and provide beautiful surroundings throughout the seasons.
• Oak Trace has strict observance of rules and reporting during the pandemic, ensuring the safety of its residents.
• The dining options at Oak Trace are great with a variety of choices and delicious food.
• The staff at Oak Trace is exceptional, providing excellent care to the residents.
• There are numerous activities and amenities available at Oak Trace, including a beauty shop, libraries, exercise rooms, and more.
• The food at Oak Trace is exceptional and important for the older years of the residents.
• The move-in process at Oak Trace was easy and convenient thanks to their services.
• There are multiple exercise options available at Oak Trace, including programs on TV, group classes, and a fitness room.
• The administration at Oak Trace has been proactive in responding to the COVID pandemic, keeping all residents healthy.
• Oak Trace provides a peaceful and safe environment with beautifully maintained walking paths.

Cons

• The day she was scheduled to move, Oak Trace reneged on the placement, leaving them scrambling to find another facility.
• The assisted living floor nurse did not treat a patient with respect.
• Oak Trace requires costly, additional 1:1 caregivers for individuals in assisted living who are not trained, leading to safety concerns for frail patients.
• Oak Trace operates more like a for-profit corporation despite claiming to be a non-profit organization.
• Some staff members treat the poorly paid caregivers hired by Oak Trace terribly.
• Oak Trace can be expensive, with costs reaching $400 per day.
• While the facility is nice and has good food, it may not be safe for frail patients.
• Despite the pandemic, activities have been curtailed at Oak Trace.
• Some activities and amenities, such as puzzles and games, are limited at Oak Trace.
• The top staff at Oak Trace is directed to monetize everything, which may affect the level of care provided to residents.

Review

Oak Trace, a rehabilitation and assisted living facility, has garnered both positive and negative reviews from individuals who have had experience with the establishment. One person shared their excitement about their mother being approved for rehab at Oak Trace. They visited the facility and found it to be everything they were looking for. However, things took a turn when Oak Trace informed them that their mother needed a series of knee injections for stability during rehab. The family offered to cover the cost of the shots but was told that Medicare would not allow it. On the day scheduled for the move, Oak Trace reneged on their agreement, leaving the family scrambling to find another placement.

Despite this negative experience, other reviewers have praised Oak Trace for its beautiful facilities and variety of amenities. One individual mentioned that they plan to move into Oak Trace's assisted living section because of the lovely 1-bedroom apartments and numerous activities available. The staff who gave them a tour was also commended for being accommodating and kind.

Another couple expressed satisfaction with their decision to move into Oak Trace over five years ago. They praised the well-managed environment of the facility and highlighted how seriously rules were observed during COVID-19. They also enjoyed exploring the grounds, participating in activities such as reading books from the library and being involved in community events.

However, some individuals raised concerns about certain aspects of Oak Trace. One reviewer mentioned that they felt top staff prioritized profit-making rather than providing proper care. They also claimed that assisted living residents were required to have additional caregivers at their own expense, which they believed compromised safety.

On a more positive note, one longtime resident appreciated how well Oak Trace handled challenges posed by the pandemic. The administration's proactive response kept all residents safe from COVID-19 infections. They also spoke highly of the friendships formed within Oak Trace and commended staff members for being friendly and helpful.

Other reviewers shared similar sentiments about feeling welcomed into the community at Oak Trace. They appreciated the beautiful surroundings, delicious food, and the wide range of activities offered by the facility. One resident particularly mentioned how helpful staff members were during their move-in process and how they felt safe despite COVID-19.

In conclusion, Oak Trace has received mixed reviews from individuals with experiences ranging from positive to negative. While some praise the facility for its amenities, management, and overall atmosphere, others have raised concerns about the prioritization of profit over care. It is important for individuals considering Oak Trace to weigh these different perspectives and consider their own needs and priorities before making a decision.

Parks

• McCollum Park (0.9 miles)
• Meyer Woods Park (2.7 miles)
• Du Page Forest Preserve Dog Park (4.6 miles)
• Waterfall Glen Forest Preserve (4.7 miles)
• Surrey Ridge Park (5.9 miles)
• The Forge: Lemont Quarries (6 miles)
• Newton Park (7.5 miles)

Restaurants

• McDonald's (1 miles)
• McDonald's (1.7 miles)
• Wendy's (1.8 miles)
• The Country House (2.3 miles)
• Chick-Fil-A (2.5 miles)
• Portillo's (2.5 miles)
• Denny's (2.8 miles)

Pharmacies

• Walmart Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)

Transportation

• Metra - Downers Grove Main Street (2.2 miles)
• Metra (3.1 miles)
• Metra (4.6 miles)
• Metra (8.4 miles)

Places of Worship

• St Andrews Episcopal Church (2.4 miles)

Physicians

• Dupage Medical Group (3.3 miles)
• Loyola Medicine Burr Ridge (4 miles)
• Salt Creek Medical Imaging (4 miles)
• All Star Pediatrics (5.6 miles)
• Dupage Medical Group (5.8 miles)
• Bolingbrook Family Medicine (7.3 miles)
• Bolingbrook Medical Building (7.6 miles)

Cafes

• Panera Bread (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)
• Starbucks (6.5 miles)
• Qahwah House (6.5 miles)
• Starbucks (6.8 miles)
• Starbucks (7 miles)

Theaters

• Cinemark (4.1 miles)
• AMC DINE-IN Yorktown 18 (5.1 miles)
• AMC Oakbrook Center 12 (6.2 miles)

Hospitals

• DuPage Medical Center (4.6 miles)
• Edward-Elmhurst Health Center (5 miles)
• Adventist Bolingbrook Hospital (7.7 miles)