Bria Of Westmont

Pros

• Some staff members are nice and show genuine care for the residents.
• The therapy services provided at the facility are described as wonderful and effective.
• One reviewer mentioned that their loved one received great care and experienced significant progress in their mobility and independence.
• Overall, there have been positive experiences with attentive nurses who communicate changes effectively to families.
• Some reviewers noted that the facility is better than other places they have experienced.

Cons

• The facility is under-staffed, leading to inadequate care for residents.
• Residents have experienced falls due to lack of assistance when using the call button.
• Many staff members are seen neglecting their duties by playing on their cellphones at the nursing station.
• The food served is bland and unappetizing, with some claiming it is unsuitable even for pets.
• Communication issues are prevalent, as phone calls to the administrator frequently go unanswered.
• The facility appears unorganized, dirty, and poorly maintained during visits.
• Some residents have left in worse health than when they arrived, suffering from untreated infections and injuries.
• Staff members have been described as rude and inattentive, contributing to a negative environment for residents.

Review

The experiences shared by families and residents at Westmont Nursing and Rehab offer a broad perspective on the quality of care provided at this facility, revealing a mix of positive highlights and significant areas that need improvement. Many reviewers expressed concerns about understaffing, which has emerged as a critical issue impacting the level of care available to residents. It has been reported that patients sometimes have to wait long periods for assistance when they use the call light system. For instance, one family recounted their mother falling twice because no staff attended to her call for help in time, highlighting an alarming lapse in attention toward residents' immediate needs.

Food quality is another common theme among the reviews. Several individuals criticized the meals offered at Westmont Nursing and Rehab, describing them as bland or even grotesque. Some reviewers compared the food to what they would not feed their pets, indicating a serious dissatisfaction with nutritional offerings. While some acknowledged that there were nice staff members, others noted instances where workers were unengaged or distracted, such as playing on their cellphones while neglecting patients. This observation raises questions about how focused staff members are on providing care versus tending to other distractions during work hours.

Nevertheless, amidst these criticisms, several families did share more favorable opinions about their experiences at Westmont Nursing and Rehab. One reviewer stated that their father's stay for rehabilitation was acceptable; it wasn't the best facility but certainly not the worst either. They appreciated some aspects of care provided by nurses and therapists alike. They acknowledged that while staff were often stretched thin due to high demands, many were kind and competent in delivering necessary services such as therapy.

A contrasting perspective emerged from another family who praised the facility's nursing care for their loved one living there long-term. According to them, communication was generally effective; nurses were attentive and frequently informed family members of any changes in health status or care needs. The resident reportedly made significant progress with physical therapy and occupational therapy over time—a testament to effective rehabilitation services being administered despite complaints of overall understaffing.

However, serious safety concerns regarding resident well-being surfaced frequently across multiple accounts. One distressed reviewer pointed out that if an individual had a history of falls or could not recognize signs of illness themselves, Westmont might not be suitable for them—an assertion supported by reports detailing unreported falls and poor management practices aimed at covering up incidents rather than addressing them transparently. This introspection into operational deficiencies made it clear that potential residents should carefully weigh these risks before making decisions on long-term placements.

Lastly, familial sentiments depicted an emotional struggle when considering placing loved ones in such facilities marked by inconsistencies between care quality experienced firsthand versus what was expected based on advertised promises from management. Some reviewers concluded emphatically that they would never recommend Westmont Nursing and Rehab because of rude staff interactions or feelings of neglect toward their relatives residing within its walls.

In conclusion, while there are some shining moments of compassion and effective rehabilitation documented within these reviews highlighting exceptional caregivers committed to improving residents’ lives daily; systemic issues like under-staffing leading to inadequate monitoring or response times—combined with unsatisfactory food options—painted an overall concerning picture about this facility's ability meeting needs adequately across all fronts effectively enough for vulnerable populations requiring substantial support during difficult transitions in life stages.

Restaurants

• McDonald's (0.3 miles)
• McDonald's (1.3 miles)
• The Country House (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Portillo's (1.7 miles)
• Denny's (2.1 miles)
• Dell Rhea's Chicken Basket (2.4 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)

Parks

• McCollum Park (1.7 miles)
• Meyer Woods Park (3.2 miles)
• Du Page Forest Preserve Dog Park (4.2 miles)
• Waterfall Glen Forest Preserve (4.5 miles)
• The Forge: Lemont Quarries (6.1 miles)
• Surrey Ridge Park (6.7 miles)
• Newton Park (7.8 miles)

Transportation

• Metra - Downers Grove Main Street (2.6 miles)
• Metra (3.8 miles)
• Metra (3.8 miles)
• Metra (8.4 miles)

Places of Worship

• St Andrews Episcopal Church (2.9 miles)

Physicians

• Loyola Medicine Burr Ridge (3.1 miles)
• Salt Creek Medical Imaging (3.6 miles)
• Dupage Medical Group (4.2 miles)
• All Star Pediatrics (4.7 miles)
• Dupage Medical Group (5.9 miles)
• Bolingbrook Family Medicine (8 miles)
• Bolingbrook Medical Building (8.3 miles)

Hospitals

• Edward-Elmhurst Health Center (4.3 miles)
• DuPage Medical Center (5.2 miles)
• Adventist Bolingbrook Hospital (8.4 miles)

Cafes

• Panera Bread (4.5 miles)
• Starbucks (4.7 miles)
• Starbucks (5 miles)
• Starbucks (6.3 miles)
• Qahwah House (6.5 miles)
• Starbucks (7.5 miles)
• Starbucks (7.8 miles)

Theaters

• Cinemark (5 miles)
• AMC DINE-IN Yorktown 18 (5.1 miles)
• AMC Oakbrook Center 12 (5.8 miles)