Burgess Square Healthcare Center in Westmont, IL
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5801 South Cass Avenue, Westmont, IL 60559
For more information about senior living options: (844) 490-3973
Burgess Square is a remarkable rehab center that goes above and beyond for its patients. The staff are welcoming, compassionate, and dedicated to helping patients reach their recovery goals. The therapists are skilled, patient, and encouraging, making each session productive and positive. The facility is clean, comfortable, and well-maintained, creating a calm and supportive atmosphere. The team takes the time to listen and personalize care, making patients feel valued beyond being patients. Meals and dining services are frequently praised as exceptional and satisfying. The PT/OT programs are meaningful and effective, helping patients regain mobility and independence. Burgess Square is described by many reviewers as top-notch and one of the best rehab facilities.
The outside appearance of Burgess Square leaves a lot to be desired. The facility is described as understaffed with not enough nurses to meet patient needs. The food is horrific and the rehab is subpar. There were times when staff appeared distracted by their phones rather than attending to patients. The building is old and in disrepair; the facility can be freezing with the heat not on. There were horrible responses to calls for help and poor communication with families. One reviewer would not recommend Burgess Square and would give it zero stars. Management was criticized for a bad attitude and for not listening to patients' concerns.Burgess Square Healthcare Center in Westmont, IL is best suited for families seeking a rehab-focused stay where skilled therapy teams and compassionate daily care drive outcomes. The community shines for older adults recovering from surgery, a serious fall, or medical setbacks who value concrete progress in physical and occupational therapy, clear discharge planning, and attentive nursing presence. It is especially appropriate for families who want hands-on involvement, regular updates, and a facility that prioritizes individualized recovery plans over a generic, "one-size-fits-all" approach.
Alternatives are worth considering for those who prioritize a polish in appearance, a more consistently staffed environment, or a facility with fewer reports of turnover in caregiving teams. Several reviews flag the building as aging and dated on the outside, with occasional impressions of understaffing and uneven staffing consistency. For families who insist on a hotel-like setting, highly uniform staffing across all shifts, or admission without questions about payer status, other providers may be a better fit. The strongest caveat to weigh is whether the emphasis on rehabilitation intensity will align with the family's expectations for day-to-day operations and responsiveness.
The strongest pros revolve around the rehab-centric model: highly skilled therapists who are patient, encouraging, and deeply engaged in returning residents to independence. Patients frequently report meaningful progress through frequent therapy sessions, well-coordinated nursing and support staff, and a care team that tailors activities and treatment plans to each person. Cleanliness and a calm, supportive atmosphere are repeatedly highlighted, along with proactive discharge planning and access to a diverse schedule of activities. Caregivers who connect with families through transparent communication and collaborative care planning are a recurring and reliable strength.
Despite the many positives, the cons are not negligible and require careful consideration. A subset of families recount experiences of understaffing, occasional delays in response, and frustration with coordination when multiple departments must align on a plan. A few critics describe missteps in communication or judgment calls by staff, and a handful of reviews recount episodes that left families feeling uncertain about safety or attentiveness. The building's age and some reports of inconsistent day-to-day staffing can color the experience for families seeking a consistently high-touch environment across all shifts. These factors do not erase the proven rehab value, but they do tip the balance for decision-makers who crave unwavering reliability.
When weighed against the downsides, the rehab results and the quality of clinical care still offset many of the main drawbacks for the right resident. The facility's emphasis on PT/OT, the dedication of nurses and aides, and the capacity to involve families in planning and progress updates offer a meaningful return on investment for recovery-focused stays. Numerous families recount personal thanks to individual caregivers who go beyond the call, and several testimonials credit Burgess Square with restoring strength, improving mobility, and enabling home discharge. The consistency of improvement stories - paired with clean rooms, attentive dining service, and a responsive social-work team - helps justify choosing Burgess Square for short- or medium-term rehab when recovery is the primary goal.
For families evaluating Burgess Square, a practical path is essential: tour the building with a focus on cleanliness, safety features, and the vibe of the therapy gym; ask direct questions about staffing levels by shift and how often residents see the same caregiving team; request examples of discharge planning and post-acute support. If rehabilitation momentum, transparent communication, and a supportive, person-centered staff are the priorities, Burgess Square stands out as a strong choice in the Westmont area. If luxury appearance, absolute staffing consistency, or payer-status dynamics trump everything, other options may align more closely with those expectations. In the end, Burgess Square delivers solid rehab-forward care with deeply caring staff, tempered by the realities of an aging facility and variable day-to-day staffing.
203 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (11 miles away) Chicago O'Hare International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Burgess Square Healthcare Center is a premier assisted living community located in Westmont, IL. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle while receiving the assistance they need.
The community offers various amenities to enhance the residents' quality of life. There is a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation allows residents to explore the local area conveniently, while the computer center provides access to technology for staying connected with loved ones. The dining room offers restaurant-style dining, and there is also a kitchenette available for those who prefer to cook their own meals. The fitness room and wellness center promote physical well-being, and the gaming room and small library offer recreational activities.
Care services at Burgess Square Healthcare Center are designed to meet residents' individual needs. With 24-hour call systems and supervision, residents have peace of mind knowing assistance is always available. Trained staff provide support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. Additionally, specialized dietary options are offered to cater to different needs.
A variety of activities are organized to keep residents engaged and entertained. Concierge services help plan day trips and coordinate resident-run activities, ensuring there is always something happening within the community. Fitness programs promote physical activity and well-being, while scheduled daily activities provide opportunities for socialization.
Burgess Square Healthcare Center benefits from its convenient location near several parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows for easy access to essential services and enriching outings within the local area.
With its comprehensive amenities, caring staff members, and convenient location near essential services, Burgess Square Healthcare Center provides a welcoming environment for seniors looking for assistance with daily living in Westmont, IL.
Burgess Square Healthcare Center is located at 5801 South Cass Avenue, Westmont, IL 60559 in DuPage County, Illinois
Burgess Square Healthcare Center on seniors.fyi includes 9 photos including images showing landscaping, nature, outdoor, interior, garden, building, architecture, waiting area, and more.
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Interior
Outdoors
Building
Landscaping
Garden
Outdoor
Patio
Television
Lobby
