Oak Trace a CCRC

Pros

• The residents at Oak Trace are friendly and caring, creating a welcoming atmosphere for everyone.
• The staff is extremely nice and provides excellent care, making residents feel comfortable and supported.
• The food is fantastic, with a daily changing menu offering a variety of delicious choices.
• The facility offers a wide range of activities and classes, keeping residents engaged and active.
• The move-in process is smooth and well-coordinated, helping new residents feel at home quickly.
• Oak Trace is situated in a lovely location that balances tranquility with proximity to shopping and amenities.
• Residents appreciate the spacious apartment layout and the ongoing improvements to the facility.
• Safety measures have been effectively implemented during difficult times, ensuring residents feel secure.

Cons

• The facility is short-staffed, making it difficult to find assistance when needed.
• There are reports of neglect and unresponsiveness from the staff.
• The food quality is described as horrendous, cold, and unappealing.
• Residents experience delays in receiving necessary medical attention and equipment.
• The facility was found to be dirty and run down, with unpleasant odors.
• Communication issues were noted regarding residents with dementia.
• Concerns were raised about inadequate follow-through on care and therapy requests.

Review

Oak Trace stands out as a retirement community that elicits a mix of sentiments from its residents and their families, reflecting both commendable features and significant concerns. The positive testimonials often focus on the warm atmosphere fostered by friendly staff and residents. Many individuals express their satisfaction with the facility’s supportive environment, emphasizing how quickly newcomers feel at home. One resident noted an easy transition to living in Oak Trace, benefiting from the excellent services designed to assist with moving in. This sentiment is echoed by family members who appreciate the accommodating nature of the administration and staff during what can be an emotionally charged time for seniors and their families.

A notable highlight among many reviews is the quality of food provided at Oak Trace. Residents are pleased with the variety available on the daily menu, which contributes to a sense of normalcy and enjoyment in their dining experience. The emphasis on having multiple options caters to diverse palates, enhancing overall resident satisfaction regarding meals. Furthermore, activities play a significant role in enriching life at Oak Trace; several reviews praise organized classes and social events as well as outings facilitated by transportation services that make it easier for residents to engage with the outside world.

Despite these commendations, Oak Trace grapples with staffing shortages that have impacted care levels significantly. Some reviewers mention difficulties in locating nursing staff when needed, leading to feelings of neglect or inadequate support during times of need. Specific accounts illustrate issues such as delayed responses to medical assistance requests, failure to provide essential medications on time, and generally inconsistent follow-through from nursing staff regarding patient needs. Such experiences raise critical concerns about whether residents receive timely care that meets their health requirements.

Moreover, while some describe a luxurious apartment-style living reminiscent of a high-end hotel within a tranquil residential area, others perceive aspects of institutionalization within the facility's ambiance. A prospective resident felt that Oak Trace lacked the comfort and cheerfulness sought for his father’s new home, highlighting differing perspectives on aesthetics and environment among visitors. This disparity underscores an important consideration for potential residents or their families: preferences vary widely concerning what constitutes an inviting community.

The experiences shared also reveal contrasting opinions about specific sections within the facility—namely between assisted living accommodations versus skilled nursing care units like wellness centers. Some individuals express appreciation for assisted living due to its vibrant activities and social engagements; however, transitioning relatives into wellness was met with disappointment due to reduced activity offerings and perceived isolation from other residents.

In conclusion, while Oak Trace boasts many favorable characteristics—friendly staff interactions, quality dining options, varied activities—it remains imperative for prospective residents to weigh both sides adequately before making a decision. Reviews serve as crucial touchpoints reflecting individual experiences within this community; therefore, understanding both strengths and shortcomings can help families navigate this challenging process sensitively while ensuring that they make informed choices relevant to their loved ones’ unique needs in retirement living.

This area of Downers Grove, Illinois offers a variety of amenities that cater to senior living. With several parks nearby such as McCollum Park and Waterfall Glen Forest Preserve, residents can enjoy outdoor activities and nature walks. There are also multiple restaurants in close proximity including The Country House and Portillo's, providing convenient dining options. Additionally, there are pharmacies like Walgreens and CVS Pharmacy for easy access to medications. Public transportation options such as Metra stations are available for those who prefer not to drive. Places of worship like St Andrews Episcopal Church provide spiritual support, while medical facilities such as DuPage Medical Group and Adventist Bolingbrook Hospital offer healthcare services within a short distance. Overall, this area provides a comfortable and convenient environment for seniors looking to reside in Downers Grove.

Parks

• McCollum Park (0.9 miles)
• Meyer Woods Park (2.8 miles)
• Du Page Forest Preserve Dog Park (4.6 miles)
• Waterfall Glen Forest Preserve (4.7 miles)
• Surrey Ridge Park (5.9 miles)
• The Forge: Lemont Quarries (6 miles)
• Newton Park (7.4 miles)

Restaurants

• McDonald's (1 miles)
• McDonald's (1.7 miles)
• Wendy's (1.8 miles)
• The Country House (2.3 miles)
• Chick-Fil-A (2.5 miles)
• Portillo's (2.5 miles)
• Denny's (2.8 miles)

Pharmacies

• Walmart Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.5 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)

Transportation

• Metra - Downers Grove Main Street (2.2 miles)
• Metra (3.1 miles)
• Metra (4.5 miles)
• Metra (8.3 miles)

Places of Worship

• St Andrews Episcopal Church (2.4 miles)

Physicians

• Dupage Medical Group (3.4 miles)
• Loyola Medicine Burr Ridge (4 miles)
• Salt Creek Medical Imaging (4 miles)
• All Star Pediatrics (5.6 miles)
• Dupage Medical Group (5.8 miles)
• Bolingbrook Family Medicine (7.3 miles)
• Bolingbrook Medical Building (7.7 miles)

Cafes

• Panera Bread (3.8 miles)
• Starbucks (4.1 miles)
• Starbucks (4.1 miles)
• Starbucks (6.4 miles)
• Qahwah House (6.5 miles)
• Starbucks (6.8 miles)
• Starbucks (7 miles)

Theaters

• Cinemark (4.1 miles)
• AMC DINE-IN Yorktown 18 (5 miles)
• AMC Oakbrook Center 12 (6.1 miles)

Hospitals

• DuPage Medical Center (4.5 miles)
• Edward-Elmhurst Health Center (5 miles)
• Adventist Bolingbrook Hospital (7.8 miles)