130 assisted living facilities in Pataskala, OH have costs between $900 to $9,600, have input from 3,234 reviews, and 94% have photos. Seniors in assisted living would appreciate Pataskala, Ohio, for its community-oriented environment and accessibility to various resources tailored to their needs. The Pataskala Senior Center offers numerous programs, including fitness classes and social activities that foster engagement and connection among seniors. Nearby, the Licking County Aging Program provides support services such as meal delivery and transportation assistance, ensuring that older adults maintain their independence while accessing necessary care. Additionally, the lovely parks in the area, like the beautiful Foundation Park, provide serene spaces for relaxation and recreational activities.
The Inn at Summit Trail offers a beautiful, well-appointed assisted living facility with friendly staff and engaging activities, but concerns regarding understaffing and care standards highlight the need for improvement in resident support.
Great Staff
Abbington of Pickerington
4.5 from 39 reviews
$3,520 per month
Abington of Pickerington offers a blend of positive experiences with strong community and individualized care, alongside concerns over recent management changes affecting care consistency, making it essential for prospective residents to weigh both commendable testimonials and cautionary accounts when considering their options.
Great Staff
Middleton
4.8 from 62 reviews
$5,200 to $7,500 per month
Middleton Senior Living is highly regarded for its compassionate staff, beautiful facilities, excellent dining options, engaging activities, and strong emphasis on family involvement, making the transition to assisted living a seamless and positive experience.
Professional Staff
Wesley Ridge
4.6 from 10 reviews
Wesley Ridge is a highly regarded senior living facility known for its caring staff, beautiful grounds, engaging activities, and convenient location near shopping and dining.
Community
The Avalon of New Albany
4.5 from 54 reviews
$3,850 to $6,980 per month
The Avalon of New Albany is praised for its cleanliness and compassionate staff but faces significant concerns regarding care quality, safety incidents, staff training, dietary accommodations, and staffing shortages that potential residents should consider.
Great Food
StoryPoint Gahanna
4.8 from 130 reviews
$3,873 to $4,952 per month
StoryPoint Gahanna offers a warm and welcoming community with friendly staff, a diverse range of engaging activities, well-maintained facilities, and a strong sense of belonging that enhances residents' overall happiness and satisfaction.
Great Staff
Otterbein Granville
4.8 from 4 reviews
$2,953 to $4,486 per month
Otterbein Granville and Kendal at Granville offer exceptional assisted living environments with personalized accommodations, gourmet dining, engaging activities, beautiful surroundings, and a friendly, attentive staff dedicated to enhancing residents' quality of life.
Great Staff
Amber Park Senior Living
4.2 from 33 reviews
$3,600 to $5,145 per month
Amber Park Senior Living in Pickerington is praised for its attentive staff, clean and home-like environment, and quality of care, although some concerns about activity programming and pricing transparency have been noted amid management transitions.
Swimming Pool
Parkside
4.7 from 3 reviews
$1,487 to $5,520 per month
Wesley Ridge Retirement Community is highly regarded for its nurturing environment, engaging recreational programs, excellent dining options, and attentive staff, making it an appealing choice for those seeking assisted living.
Helpful Staff
Sunrise of Gahanna
4.5 from 67 reviews
$2,400 to $6,480 per month
Sunrise of Gahanna is a compassionate and community-oriented assisted living facility where residents receive personalized care in a nurturing environment, fostering strong relationships among staff and families while offering engaging activities and high-quality dining experiences.
Staff Professionalism
Cherry Blossom Senior Living
4.4 from 58 reviews
$4,970 to $6,645 per month
Cherry Blossom Senior Living offers a luxurious and engaging environment for seniors, featuring spacious apartments, restaurant-style dining, well-maintained grounds, and a variety of activities, though it is noted for its high costs.
Great Staff
The Inn at Chapel Grove
4.5 from 49 reviews
$2,897 to $3,965 per month
The Inn at Chapel Grove is highly regarded for its welcoming atmosphere, dedicated staff, and engaging activities that foster a strong sense of community among residents, though some areas related to cleanliness and dietary provisions require attention.
Community
The Ashford on Broad
4.4 from 34 reviews
$3,350 to $4,375 per month
The Ashford on Broad offers appealing amenities and a welcoming atmosphere but faces challenges with staffing shortages and management turnover that may affect the quality of resident care.
Nice Facility
Sage Park Memory Care & Transitional Assisted Living
4.5 from 16 reviews
Sage Park Memory Care & Transitional Assisted Living offers a holistic approach to care with modern amenities, compassionate staff, quality nutrition, and engaging activities in a supportive community environment.
Cleanliness
The Woodlands Of Columbus
4.1 from 60 reviews
$3,550 to $4,250 per month
The Woodlands of Columbus features attentive staff and engaging activities in a clean environment, but reports of understaffing and maintenance issues raise significant concerns about resident care.
Friendly Staff
New Albany Rehabilitation Center
3.4 from 14 reviews
$2,730 to $5,580 per month
New Albany Gardens offers compassionate individual care but faces significant challenges with medical oversight, cleanliness, and social activities that potential residents should consider.
Friendly Staff
Chestnut Hill Senior Living
3.8 from 46 reviews
$3,415 to $5,260 per month
Chestnut Hill Senior Living has friendly staff and a strong social environment, but significant concerns about staffing levels, particularly for residents with complex needs, and communication issues suggest potential clients should research thoroughly before making a decision.
Helpful Staff
Inniswood Village
4.7 from 29 reviews
$2,670 to $4,610 per month
Inniswood Village is praised for its cleanliness, friendly staff, engaging atmosphere, well-maintained grounds, and diverse amenities like dining options and wellness activities, making it an attractive choice for families considering assisted living.
Friendly Atmosphere
Taylor Springs Health Campus
4.5 from 2 reviews
Taylor Springs Health Campus is a highly recommended, brand-new senior care facility known for its cleanliness, compassionate staff, quality food, and exceptional amenities.
Great Staff
The Inn at Winchester Trail
4.4 from 43 reviews
$3,500 to $5,500 per month
The Inn at Winchester Trail is praised for its beautiful environment, caring staff, high-quality meals, and open communication, though potential residents should be mindful of staffing challenges and management stability.
Great Staff
Randall Residence of Newark
4.6 from 29 reviews
$2,160 to $4,000 per month
Chestnut House is a compassionate and attentive community for seniors, known for its clean environment, personalized staff interactions, engaging activities, and intimate atmosphere that fosters a sense of belonging.
Friendly Staff
Brookdale Lakeview Crossing
4.4 from 80 reviews
$2,755 to $4,825 per month
Brookdale Lakeview Crossing offers warm and professional staff who provide exceptional care, though concerns about staffing shortages, cleanliness, communication issues, and frequent price changes should be considered by potential residents and their families.
Sharon Brooke
4.5 from 19 reviews
Sharonbrooke is a well-regarded assisted living facility praised for its welcoming atmosphere, attentive staff, engaging activities, and overall quality services, although some concerns exist regarding staffing ratios and individualized meal options.
Friendly Staff
Hearth Brook
4.4 from 36 reviews
$2,725 to $2,950 per month
Hearth Brook Assisted Living Community is highly praised for its attentive staff, personalized living spaces, quality dining options, and engaging activities, while also offering a transparent virtual tour service, making it a strong choice for families seeking a supportive environment.
Friendly Staff
Kensington Place
4.5 from 44 reviews
$2,238 to $4,880 per month
Kensington Place offers a welcoming community with friendly staff and engaging activities, though concerns about fluctuating food quality and understaffing may affect care continuity.
Friendly Staff
Bickford of Bexley
4.3 from 56 reviews
$3,194 to $4,410 per month
Bickford of Bexley offers a welcoming atmosphere with dedicated staff and engaging activities, but families express concerns about communication gaps, varying dining experiences, and inconsistent medical oversight.
Friendly Staff
The Village At Westerville
4.5 from 47 reviews
The Village at Westerville Retirement Center is highly praised for its friendly atmosphere, attentive staff, engaging activities, and excellent dining experience, making it a welcoming choice for those seeking assisted living.
Friendly Staff
Westerwood
4.5 from 95 reviews
$2,579 to $4,947 per month
Westerwood is a highly praised nonprofit assisted living facility known for its friendly community atmosphere, dedicated staff, excellent amenities, and quality dining experiences.
Great Staff
Carroll Place
4.8 from 60 reviews
$2,432 to $4,742 per month
Carroll Place is highly praised for its exceptional care, welcoming environment, committed staff, engaging activities, and personal living spaces, creating a nurturing community that fosters genuine human connections and a sense of belonging.
Great Food
Westerville Danbury
4.5 from 51 reviews
$3,855 to $6,150 per month
Parkside Village Senior Living in Westerville is highly praised for its welcoming atmosphere, responsive staff, engaging activities, and good communication with families, making it a standout choice for those seeking an assisted living facility.
Friendly Staff
Paramount Senior Living at Westerville
4.3 from 83 reviews
$2,370 to $3,420 per month
Paramount Senior Living at Westerville is praised for its caring staff and engaging activities, but potential residents should be aware of management communication issues and unexpected costs.
Friendly Staff
The Cottage At Wexner Heritage Village
4.1 from 11 reviews
Wexner Heritage Village is a highly regarded assisted living facility known for its all-inclusive services, dedicated staff, cleanliness, quality food, and a welcoming environment for individuals of all denominations, though it can be expensive and has limited availability.
Great Staff
Feridean Commons Senior Housing LTD
4.9 from 16 reviews
$3,875 to $6,375 per month
Feridean Commons in Westerville, Ohio, is highly praised for its compassionate staff, vibrant social activities, beautiful campus, and exceptional dining experiences that create a supportive and engaging community for residents.
New Facility
The Gables of Westerville
4.4 from 21 reviews
$2,900 to $6,400 per month
The Gables of Westerville offers a compassionate, community-focused senior living environment with quality chef-prepared dining, spacious accommodations, and a diverse range of engaging activities, though some concerns about staffing levels have been noted.
Great Staff
Creekside At The Village
3.8 from 28 reviews
$3,400 to $6,100 per month
Creekside at the Village in Columbus, Ohio receives mixed reviews, with praise for its caring staff, luxury amenities, and engaging activities, but criticism for management issues and food quality, making it essential for potential residents to research thoroughly.
Great Staff
Westerville Senior Living
4.2 from 52 reviews
$2,650 to $3,975 per month
Westerville Senior Living offers a friendly atmosphere with engaging activities, but struggles with management responsiveness, dining organization, staff support, and accessibility issues that may impact residents' overall care experience.
Cleanliness
Newark Hills Health And Rehabilitation Center
4 from 5 reviews
When considering assisted living facilities like Altercare of Newark South, families should evaluate the positive amenities and community engagement against concerns about timely patient care and staff attentiveness.
Friendly Staff
Brookdale Westerville
4 from 57 reviews
$4,460 to $5,030 per month
Brookdale Westerville offers a close-knit, home-like atmosphere with dedicated staff and good dining options, but faces criticism for staffing levels, cleanliness, billing issues, and maintenance delays, making it essential for families to carefully evaluate their experiences when considering it as an assisted living option.
The Woodlands at Eastland
2.5 from 4 reviews
$1,150 to $2,250 per month
Reviews of the care facility reveal a mixed reputation, highlighting both responsive care and significant managerial and staffing issues, including concerns about training, professionalism, supply shortages, and cleanliness.
Great Staff
Bickford of Worthington
4.6 from 50 reviews
$3,346 to $4,258 per month
Bickford of Worthington is highly praised for its caring and dedicated staff, strong communication with families, a warm community atmosphere, engaging daily activities for residents, and overall positive experiences despite some minor operational challenges.
Community
Bickford Of Lancaster
4.3 from 44 reviews
$4,258 to $5,018 per month
Bickford of Lancaster is praised for its caring staff and welcoming atmosphere, but potential residents may encounter inconsistent meal delivery and communication issues regarding individual care needs.
Community
Reflections Retirement
4.5 from 23 reviews
$2,700 to $3,250 per month
Reflections Retirement Community is highly praised for its attentive and friendly staff, clean and inviting atmosphere, engaging activities, and the promotion of socialization through communal dining experiences, making it an appealing choice for families seeking a supportive assisted living environment.
Caring Staff
Galena Manor
4.8 from 18 reviews
$5,000 per month
Galena Manor and Four Star Living provide compassionate, personalized care in a warm, family-like atmosphere, fostering dignity and engagement through attentive staff, home-cooked meals, and meaningful activities that enhance residents' quality of life.
Great Activities
Oakleaf Village of Columbus
4.1 from 40 reviews
$2,865 to $4,605 per month
Oakleaf Village of Columbus offers affordable rates and a range of activities fostering community engagement, but concerns about medication management, food quality, and facility maintenance highlight areas needing improvement.
Friendly Staff
The Ridge at Lancaster
4.5 from 31 reviews
$2,550 to $2,735 per month
The Ridge at Lancaster offers a familiar and clean environment with dedicated staff for residents but faces criticism regarding management communication, inconsistent care promises, and limited activities.
Hospice Care
Capital City Hospice
3.3 from 24 reviews
The emotional journey of hospice care highlights the importance of compassionate staff interactions and effective communication, while also revealing concerns about service inconsistencies and support availability that families seeking assisted living should consider.
Solivita of Summit's Trace
2.8 from 6 reviews
$3,200 per month
Summit's Trace, known for its accessible location and friendly staff, struggles with food quality, order accuracy, outdated equipment, and administrative inefficiencies, indicating areas needing improvement for prospective residents.
Great Staff
The Forum at Knightsbridge
4.3 from 107 reviews
$3,100 to $4,000 per month
The Forum at Knightsbridge is praised for its caring staff, strong community atmosphere, and engaging activities, but potential residents should be aware of inconsistent housekeeping, communication challenges, and higher costs compared to similar facilities.
Great Staff
Gardens of Scioto
4.1 from 38 reviews
$2,354 to $3,905 per month
Gardens of Scioto is a highly regarded assisted living facility known for its welcoming atmosphere, attentive staff, pet-friendly policies, engaging community activities, and competitive pricing, making it an appealing choice for potential residents and their families.
Friendly Staff
Brookdale Pinnacle
4.7 from 75 reviews
$4,775 to $6,050 per month
Brookdale Pinnacle is praised for its caring staff, clean environment, engaging activities, and strong emotional connections with residents, making it an appealing choice for those seeking assisted living.
Friendly Staff
Carriage Court of Lancaster
4.2 from 41 reviews
$1,998 to $3,240 per month
Carriage Court of Lancaster is a clean and inviting assisted living facility with friendly staff who genuinely care for residents, offering engaging activities and comfortable living spaces, though some visitors express concerns about staffing levels affecting response times.
Cleanliness
Primrose Retirement Community Of Lancaster
4.4 from 12 reviews
$2,095 to $2,895 per month
Primrose Retirement Community of Lancaster offers a clean, amenity-rich environment with positive resident experiences, though some express concerns about insufficient activities and unnecessary hospitalizations.
Friendly Staff
Paramount Senior Living at Polaris
3.7 from 30 reviews
$3,000 to $3,600 per month
Paramount Senior Living is praised for its compassionate staff and cleanliness, but significant concerns about staffing levels, response times, medication management, dietary accommodations, and financial transparency suggest potential drawbacks for families considering assisted living options.
Beautiful Facility
Kemper House Worthington
5 from 3 reviews
$5,160 to $6,810 per month
Kemper House is a highly regarded assisted living facility known for its compassionate staff, robust staffing levels, engaging adult day programs, exceptional farm-to-table dining, and enriching recreational activities in a safe and welcoming environment.
New Facility
The Bristol
4.4 from 38 reviews
$4,895 to $6,275 per month
The Bristol offers a beautiful and welcoming environment with attentive staff, but potential residents should be cautious about inconsistent food quality and nursing support.
Great Staff
Danbury of Columbus
4.7 from 58 reviews
$3,800 to $5,995 per month
Danbury of Columbus is highly regarded for its compassionate staff, welcoming atmosphere, engaging activities, and a strong sense of community that assures families of exceptional care for their loved ones.
Great Staff
The Avalon of Lewis Center
4.6 from 53 reviews
$3,210 to $6,310 per month
The Avalon of Lewis Center is praised for its friendly and attentive staff, clean and inviting environment, engaging daily activities, and personalized care that contributes to residents' happiness and improved quality of life.
Great Activities
The Inn At Bear Trail
4.3 from 23 reviews
$3,800 to $5,033 per month
The Inn at Bear Trail offers a welcoming atmosphere with responsive staff and good dining options, but concerns about staffing levels and resident engagement may impact the overall quality of care for families considering assisted living.
Good Staff
Feridean Commons
5 from 1 review
Feridean Commons stands out for its compassionate staff, accessible one-floor layout, private accommodations, quality meals, and engaging activities, making it an excellent choice for assisted living.
Great Location
Wesley Glen Retirement Center
4.1 from 27 reviews
$1,566 to $7,920 per month
Wesley Glen Retirement Community is praised for its well-maintained facilities, experienced staff, engaging activities, and positive dining experiences, but it faces criticism regarding rehabilitation services and response times that potential residents should consider.
Friendly Staff
Carriage Court Of Grove City
4.3 from 51 reviews
$3,700 to $4,715 per month
Carriage Court of Grove City offers a supportive and friendly environment with commendable staff, but faces challenges with kitchen staffing and cleanliness that potential residents should consider.
Great Food
Columbus Danbury
4.6 from 14 reviews
Danbury Senior Living in Columbus is highly praised for its exceptional staff service, welcoming environment, quality dining, and engaging activities, making it a top choice for families seeking compassionate care for seniors.
Great Food
Willow Brook Christian Home
4.4 from 8 reviews
$3,400 to $5,550 per month
Willow Brook Christian Home is a nurturing, clean, and welcoming facility that prioritizes individualized care, enjoyable dining experiences, and strong community engagement, making it an appealing choice for families seeking assisted living services.
Friendly Staff
Claremont Retirement Village
4.4 from 64 reviews
$1,830 to $3,600 per month
Claremont Retirement Village offers a welcoming atmosphere with friendly staff and affordable amenities, though it faces challenges in facility management and personalized care transition that potential residents should consider.
Community
Friendship Village of Dublin, a CCRC
4.8 from 48 reviews
$3,160 to $6,495 per month
Friendship Village is a highly regarded senior living community known for its caring staff, engaging activities, spacious apartments, and exceptional dining experiences, making it an appealing choice for those seeking a supportive and vibrant environment.
Friendly Staff
The Inn at Walnut Trail
4.1 from 18 reviews
$2,820 to $4,650 per month
The Inn at Walnut Trail is praised for its friendly staff, cleanliness, and engaging activities, but potential residents should consider concerns about management turnover and short-staffing that could impact care quality.
Community
Westminster - Thurber Community
2.9 from 17 reviews
$2,146 to $4,836 per month
Westminster-Thurber offers a vibrant community with commendable resident interactions and activities, but serious concerns about neglect and inadequate care from staff may warrant caution for prospective residents.
Great Staff
StoryPoint Powell North
4.8 from 46 reviews
$4,500 to $5,800 per month
StoryPoint Powell North is highly praised for its compassionate staff, strong community spirit, and engaging programs, creating a warm, family-like environment where residents feel valued and well-cared for.
Friendly Staff
StoryPoint Grove City
4.7 from 131 reviews
$4,000 to $5,366 per month
StoryPoint Grove City offers a beautiful environment, spacious apartments, and friendly staff, making it an appealing choice for families seeking assisted living options.
Friendly Staff
Brookdale Trillium Crossing
4.2 from 87 reviews
$2,380 to $4,235 per month
Brookdale Trillium Crossing is a well-regarded senior living community known for its cleanliness, engaging activities, and friendly staff, although residents cite maintenance issues, inconsistent dining quality, and rising costs as areas needing improvement.
Alpine House Of Columbus
4 from 7 reviews
Alpine House of Columbus features inviting architecture, friendly staff, engaging activities, and good dining options but requires improvements in maintenance and upkeep.
Friendly Staff
Abbington of Arlington
4.3 from 17 reviews
$3,600 per month
Abbington of Arlington is a well-reviewed senior living facility noted for its friendly, attentive staff, clean and inviting atmosphere, diverse dining options, and engaging weekday activities, though there's room for improvement in weekend programming and communication.
Friendly Staff
Storypoint Powell
4.7 from 42 reviews
StoryPoint in Powell, Ohio, is a well-maintained and welcoming senior community praised for its friendly staff, engaging activities, personalized living spaces, and strong sense of community among residents.
Friendly Staff
Sunrise of Dublin
4.5 from 53 reviews
$5,520 to $7,980 per month
Sunrise of Dublin in Ohio is praised for its warm staff, quality care, clean environment, and engaging activities, though concerns about staff turnover and communication suggest areas for improvement.
Great Staff
Whetstone Rehabilitation Center Skilled Nursing and Assisted Living
3 from 10 reviews
$3,870 to $9,600 per month
Whetstone Gardens and Care Center has received mixed reviews, with some praising its attentive staff and pleasant surroundings while others report significant neglect and inadequate care.
Friendly Staff
Abbington Of Powell
5 from 9 reviews
$3,610 per month
Abbington of Powell is highly praised for its compassionate staff, clean and welcoming environment, exceptional support during transitions, and strong emphasis on building trustful relationships that enhance residents' quality of life.
Friendly Staff
Worthington Christian Village
4.3 from 6 reviews
$1,772 to $2,525 per month
Worthington Christian Village offers a warm, compassionate community with supportive staff and engaging activities that enhance residents' quality of life in Assisted Living, making it an excellent choice for families seeking long-term care options for their loved ones.
Friendly Staff
Hilliard Assisted Living & Memory Care
4.7 from 20 reviews
$3,650 to $5,665 per month
Hilliard Assisted Living is praised for its warm atmosphere, dedicated staff, quality food, engaging activities, and a modern yet inviting physical environment, making it a compelling choice for families seeking compassionate care for their loved ones.
Friendly Staff
Inn at Library Way
4.7 from 19 reviews
$3,150 to $4,950 per month
The Inn at Library Way offers a welcoming atmosphere with friendly, attentive staff, engaging activities, and a well-designed layout that enhances residents' quality of life.
Great Food
The Inn At Olentangy Trail
4 from 39 reviews
$2,970 to $4,590 per month
The Inn at Olentangy Trail offers a generally positive atmosphere with friendly staff, a clean facility, and engaging activities, though concerns about staffing responsiveness and care quality have been noted.
Personalized Care
Hoover Haus
4 from 13 reviews
$2,200 to $4,000 per month
Hoover Haus offers a nurturing, family-oriented environment with dedicated staff but faces concerns about staffing shortages, meal services, and medication management that potential residents should consider.
Well Maintained Facility
Mill Run
4.6 from 7 reviews
National Church Residences Mill Run and Traditions at Mill Run offer welcoming environments with friendly, professional staff, engaging activities, and high cleanliness standards, making them appealing choices for families seeking assisted living options.
Caring Staff
Bickford of Upper Arlington
4 from 22 reviews
$3,498 to $4,410 per month
Bickford of Upper Arlington offers a beautiful and inviting atmosphere with attentive staff, but concerns about cleanliness, food quality, and communication issues may impact the overall experience for residents and their families.
Family Environment
Mayfair Village Retirement
4 from 33 reviews
$2,739 to $4,500 per month
Mayfair Village Dublin offers affordable living with friendly and attentive staff, but potential residents should be mindful of concerns regarding staffing levels, service quality, and communication issues.
New Facility
The Grand
5 from 4 reviews
This exceptional assisted living facility features stunning aesthetics, a dedicated and compassionate staff, numerous amenities like a movie theater and deli, and organized field trips, all aimed at enhancing residents' quality of life.
Helpful Staff
First & Main Of Lewis Center
3.8 from 4 reviews
Avalon of Lewis Center offers a clean, engaging environment with a variety of activities and supportive staff, though some families have raised concerns about food quality and responsiveness to care needs since the management change.
Cleanliness
First Community Village Healthcare Center
3.1 from 8 reviews
Families considering assisted living facilities should be aware of significant disparities in care quality, with some experiences marked by high costs and inadequate staff support, while others highlight attentive service and positive amenities, emphasizing the importance of consistent caregiver compassion.
Convenient Location
First Community Village
2.9 from 22 reviews
$3,600 to $5,000 per month
First Community Village in Columbus, Ohio, offers a beautiful setting and engaging activities for assisted living residents, but potential clients should be cautious due to concerns about staff training, long wait times for assistance, management issues, and healthcare quality.
Responsive Staff
Harmony Trace
4.7 from 3 reviews
$4,900 to $5,200 per month
The facility offers a warm and welcoming atmosphere with attentive staff, personalized care, nutritious meals, engaging activities, and beautiful surroundings, making it a standout choice for those seeking assisted living services.
Friendly Staff
Mill Run Rehabilitation Center
3.7 from 16 reviews
Mill Run Rehabilitation Center offers a warm, home-like environment with engaging activities and generally positive food experiences, but families should consider mixed reviews on responsiveness, cleanliness, and staffing attentiveness.
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