Wesley Woods at New Albany

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  • Interior

    Modern kitchen with stainless steel appliances and wooden cabinets in an apartment setting.

  • Outdoors

    A vibrant garden in full bloom under a bright blue sky.

  • Decor

    A cozy and inviting bedroom featuring a queen-sized bed with a soft yellow comforter and a comfortable sofa, illuminated by natural light from large windows.

  • Living Room

    A stylish and cozy living room featuring a modern sectional sofa, decorative pillows, and a vibrant artwork hanging on the wall.

  • Building

    A beautifully landscaped garden featuring a central fountain, surrounded by greenery and buildings under a bright blue sky.

  • Dining

    A cozy dining area featuring wooden furniture and a welcoming atmosphere.

  • Landscaping

    A well-maintained building surrounded by greenery and a clear sky.

  • Lighting

    A well-lit meeting room featuring a large conference table and comfortable chairs, suitable for discussions and presentations.

  • Bathroom

    A well-designed bathroom featuring modern fixtures and decorative wall art.

  • Lobby

    A stylish and inviting lobby with modern furniture and elegant decor.

  • Meeting Room

    A spacious and organized meeting room equipped with chairs and tables, ready for a conference or group discussion.

Wesley Woods at New Albany

4588 Wesley Woods Boulevard, New Albany, OH 43054

For more information about senior living options: (844) 490-3973

4.2 from 51 reviews
5 stars
32
4 stars
10
3 stars
2
2 stars
0
1 stars
7

Overall Review of Wesley Woods at New Albany

Pros

  • pro Wesley Woods is described as splendid to live in, with large, lovely, and spacious apartments.
  • pro The setting is quiet and scenic, overlooking ponds and woodlands with regular wildlife sightings.
  • pro The staff are friendly, helpful, and genuinely attentive to residents’ needs.
  • pro Nursing care and therapy are top-notch, with positive rehab experiences.
  • pro The dining program is generous and frequently praised for quality, with plentiful portions.
  • pro The community offers a wide range of social activities, including exercise, entertainment, movies, and outings.
  • pro Families and residents note that care makes difficult times easier and would not dream of moving loved ones elsewhere.

Cons

  • pro The facility should be shut down; family members have died there and the food is nasty.
  • pro The chef is a joke; meals are bland and there are frequent food shortages with inconsistent portions.
  • pro The staff are lazy and unprofessional; a relative was not turned and ended up in the hospital.
  • pro There is a gross lack of internal communication that caused a resident to miss an important doctor appointment, resulting in extra costs.
  • pro The worst facility, because it only cares about money and management overrides patient care.
  • pro Items go missing and there is poor accountability, with bedspreads and clothes disappearing.
  • pro Residents have suffered bedsores, dehydration, and infections that were not properly addressed.
  • pro Trust has been eroded as many things slip through the cracks and communications fail.

Review

Wesley Woods at New Albany is best suited for active seniors who want a polished, amenity-rich setting with the security of a full care continuum. The community works well for couples or partners who desire spacious, comfortable living spaces, easy access to social life, and the option to stay in place if skilled nursing or rehabilitation becomes necessary. It is particularly appealing to those who prize a serene, nature-forward environment, with ponds, woodlands, and regular wildlife, paired with a strong sense of community, friendly staff, and a robust slate of activities. For families seeking a high-end daily living experience that can scale up to therapy or nursing without relocating to a different campus, this is a compelling fit.

At the same time, alternatives should be considered by anyone prioritizing cost control, flawless day-to-day execution, and unbroken reliability in dining and scheduling. Several reviews flag concerns about price, occasional gaps in follow-through, and inconsistent operational detail, including food supply and appointment coordination. For residents with painfully tight budgets or for families that cannot tolerate even momentary lapses in communication or service, other communities may offer steadier performance or clearer pricing structures. Those who want a strictly “assisted living” feel with no ambiguity about care needs might also prefer facilities whose model emphasizes a more uniform daily routine and fewer transitions.

The strongest positives center on living quality and care capabilities that hold up under pressure. Large, well-appointed apartments, some with two baths and multiple rooms, deliver a sense of home that many seniors value. The setting is consistently described as quiet and beautiful, with engaged neighbors and staff who show warmth and personal interest. The nursing and rehabilitation teams receive strong praise from residents and families when care is active, with private rehab rooms noted as comfortable and therapy experiences described as thoughtful and effective. For independent-living residents, the kitchen-and-service model still offers optional dining that can be integrated with personal routines, and the social calendar, exercise, entertainment, outings, and ongoing seminars, helps sustain a lively, connected lifestyle.

Yet the downsides cannot be dismissed. Food quality and availability surface as recurring friction points, with some residents reporting bland meals or days when “the kitchen runs out.” Records of safety concerns in a few reviews, beds not turned promptly, dehydration, and even serious infections, order a sober review of care diligence, especially for residents transitioning into higher levels of support. Communication gaps emerge as another persistent headache: delays in returning calls, missed appointments, and lost or misrouted information can translate into tangible costs and schedule disruptions for families and residents alike. Price sensitivity is another reality; the facility frequently appears on the upper end of the market, which heightens the impact of any operational hiccup.

To make a well-informed decision, engage with the place through a rigorous, no-surprises lens. Ask for current staffing ratios on each shift, turnover rates, and the process for escalation when concerns arise. Request recent quality metrics, incident reports, and a detailed dining program with menus, portion sizes, and grocery planning. Seek to speak with a care director about how transitions between independent living, assisted living, and skilled nursing are managed, and arrange to sample the dining experience and a therapy session or two. Observe how the front-desk and administrative teams respond to simple inquiries on a busy day, and if possible, tour during a meal period to gauge food availability and service consistency firsthand.

In the end, Wesley Woods at New Albany presents a compelling package for families who want upscale surroundings, strong clinical support, and a vibrant social life, provided price is acceptable and daily operations prove consistently reliable. It excels when the focus is on a warm, engaged staff and a continuum of care that remains accessible without uprooting loved ones. It is less suitable for those who require absolute polish in every routine, whose top priorities include consistently flawless meals and unblemished administrative communication, or who must strictly minimize cost. A deliberate visit with focused questions will reveal whether this community’s strengths align with the resident’s needs and the family’s expectations.

Features

Housing

  • 188 resident community capacity 188 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Glenn Columbus International Airport (6 miles away) John Glenn Columbus International Airport (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wesley Woods at New Albany in New Albany, OH is a memory care assisted living community that offers a variety of amenities and care services to its residents. The community prioritizes the well-being and comfort of its residents by providing a range of amenities such as a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, small library, wellness center, and Wi-Fi/high-speed internet.

Residents can enjoy delicious meals in the dining room with restaurant-style dining options and have access to a kitchenette in their fully furnished private apartments. Housekeeping services are also provided to ensure a clean and organized living environment.

The care services at Wesley Woods at New Albany include 24-hour call system and supervision for round-the-clock assistance. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and coordination with health care providers are also offered.

The community understands the unique needs of individuals with memory care requirements and provides specialized memory care programming to support their cognitive needs. A mental wellness program is also available to promote overall mental well-being.

Transportation arrangements are provided for both non-medical needs as well as medical appointments. Residents can rely on the community-operated transportation service for their various commuting needs.

Residents can engage in numerous activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any special requests or additional support they may require.

Wesley Woods at New Albany is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary amenities and healthcare facilities within close proximity.

Overall, Wesley Woods at New Albany provides exceptional memory care assisted living services in a comfortable and supportive environment for individuals seeking specialized care for themselves or their loved ones.

Nearby Places of Interest

Parks

  • Thompson Park (0.7 miles)
  • Centergreen Park (5.7 miles)
  • Sharon Woods Metro Park (6.1 miles)
  • Metzger Park (7 miles)

Pharmacies

  • Walgreens (1 miles)
  • Market District Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (4.2 miles)

Restaurants

  • Bibibop Asian Grill (1.2 miles)
  • First Watch (1.4 miles)
  • The Barn at Rocky Fork Creek (1.5 miles)
  • Piada Italian Street Food (1.6 miles)
  • Rusty Bucket Corner Tavern (2 miles)
  • Roosters (2 miles)
  • McDonald's (2 miles)

Cafes

  • Fox in the Snow Cafe (2.1 miles)
  • Northstar Cafe (3.8 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (5.5 miles)
  • Panera Bread (6.2 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.9 miles)

Physicians

  • New Albany Family Health (2.3 miles)
  • Mount Carmel Medical Group New Albany (2.3 miles)
  • B. Well Clinic Integrative Medicine (3.2 miles)
  • Advanced Dermatology & Skin Surgery Center (3.3 miles)
  • PrimeMD - Westerville Primary Care Walk-ins (5.9 miles)
  • Maureen Ann Stark (6 miles)
  • Stickel, Brian C DDS (6.1 miles)

Hospitals

  • Central Ohio Surgical Institute (2.5 miles)
  • Mount Carmel St Ann's OBGYN Clinic (5.8 miles)
  • Mount Carmel East (6.7 miles)

Theaters

  • Dreamscape at AMC Easton Town Center (3.7 miles)

Places of Worship

  • Westerville Christian Church (4.8 miles)
  • Faith Ministries Church (5.7 miles)

Transportation

  • Concourse C (5.5 miles)
  • Concourse B (5.5 miles)
  • TSA Security Checkpoint B (5.5 miles)
  • TSA Pre-Check B (5.5 miles)
  • CMH Passenger Drop-off / Pick-up (5.5 miles)
  • TSA Security Checkpoint A (5.6 miles)
  • John Glenn Columbus International Airport (CMH) (5.6 miles)

Frequently Asked Questions

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