Wesley Woods at New Albany

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  • Interior

    Modern kitchen with stainless steel appliances and wooden cabinets in an apartment setting.

  • Outdoors

    A vibrant garden in full bloom under a bright blue sky.

  • Decor

    A cozy and inviting bedroom featuring a queen-sized bed with a soft yellow comforter and a comfortable sofa, illuminated by natural light from large windows.

  • Living Room

    A stylish and cozy living room featuring a modern sectional sofa, decorative pillows, and a vibrant artwork hanging on the wall.

  • Building

    A beautifully landscaped garden featuring a central fountain, surrounded by greenery and buildings under a bright blue sky.

  • Dining

    A cozy dining area featuring wooden furniture and a welcoming atmosphere.

  • Landscaping

    A well-maintained building surrounded by greenery and a clear sky.

  • Lighting

    A well-lit meeting room featuring a large conference table and comfortable chairs, suitable for discussions and presentations.

  • Bathroom

    A well-designed bathroom featuring modern fixtures and decorative wall art.

  • Lobby

    A stylish and inviting lobby with modern furniture and elegant decor.

  • Meeting Room

    A spacious and organized meeting room equipped with chairs and tables, ready for a conference or group discussion.

Wesley Woods at New Albany

4588 Wesley Woods Boulevard, New Albany, OH 43054

For more information about senior living options: (844) 490-3973

4.2 from 51 reviews
5 stars
32
4 stars
10
3 stars
2
2 stars
0
1 stars
7

Assisted Living Memory Care

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    Overall Review of Wesley Woods at New Albany

    Pros

    • pro The staff is friendly and helpful.
    • pro The nursing care and therapy are top notch.
    • pro The private rehab rooms are spacious and the food was fantastic.
    • pro The food portions are plentiful.
    • pro The associates (staff) are also very friendly.
    • pro There are many social activities including exercise sessions, live entertainment, movies, outings, and support care.
    • pro A gorgeous new facility.
    • pro Great place for active seniors.
    • pro Nice building.

    Cons

    • pro The reviewer says the facility should be shut down due to deaths and food poisoning.
    • pro The reviewer described the chef as a joke and the food as bland, calling the place a basic nursing home with inconsistent food.
    • pro The reviewer stated that the staff have a nasty attitude.
    • pro The reviewer described the facility as very unprofessional, noting that a grandmother developed bedsores, dehydration, and a flesh-eating bacteria infection.
    • pro The reviewer alleged missing items such as bedspreads and clothes, with a lack of accountability.
    • pro The reviewer claimed the kitchen is always out of food and that portions are inconsistent.
    • pro The reviewer reported a gross lack of internal communication that caused missed doctor appointments and extra costs.
    • pro The reviewer claimed the facility cares more about money than patient care.

    Review

    Wesley Woods comes through in the memories and voices of a broad mix of residents and family members as a place that can be wonderful for some and problematic for others. The threads that hold many reviews together are the beauty of the setting, the size and quality of the living spaces, and the frequent praise for staff and caring when things go right. Yet, as with many senior communities, a handful of reviewers raise serious concerns about food, communication, and accountability, making the overall picture a tapestry rather than a single, uniform impression.

    Several reviewers foreground the positive physical environment. They describe large, comfortable independent living apartments with two full bathrooms, offices, and ample kitchen/eating nooks. The grounds are a highlight, with views of ponds and woodlands that invite waterfowl, owls, hawks, and even coyotes to become daily neighbors. Deer and wild turkeys sometimes wander through, contributing to a sense of tranquility. For people who remain largely independent, Wesley Woods offers a lifestyle where groceries and meals can be self-managed but are also complemented by the on-site kitchen staff when needed. In short, the setting itself feels like a serene retreat, even for long-term residents who have stayed for several years.

    Care and rehabilitation receive a wide spectrum of comments, but there is a strong contingent of praise for the nursing and therapy teams when they are functioning at their best. Several reviews recount times of serious illness or recovery during which the nursing staff and therapists were described as excellent, attentive, and effective. Families highlight the quality of care during short-term rehab stays and therapy, and a number of residents emphasize the spacious, private rehab rooms and the overall professionalism of the care teams. For many, the care experience is what makes Wesley Woods stand out in a crowded field: compassionate hands, clear communication with families, and a sense that the medical and rehabilitative components are aligned with patient needs.

    The social fabric at Wesley Woods also stands out in multiple reviews. The staff are repeatedly described as friendly, approachable, and genuinely interested in residents as people. The community offers a lively calendar of activities - exercise sessions, live entertainment, movies, outings, and ongoing education like estate planning seminars - that keeps residents engaged and connected. For families and residents alike, these programs create a sense of community and purpose, reinforcing the impression that Wesley Woods is more than just a place to live - it is a place where daily life feels active and connected.

    However, the same collection of reviews does not hide the realities of ongoing tensions that some residents and families experience. Food quality and consistency emerge as points of contention in several posts. Some reviewers celebrate the kitchen and even the chef, with notes about generous portions and meals described as high quality or even "fantastic." Others describe bland food, inconsistency in what is available, or stress over not receiving enough of the right items. One comment bluntly labels the place as mediocre and a "basic nursing home" in comparison to other facilities, reflecting a split in how dining experience is perceived across different times and tastes.

    A cluster of reviews focuses on concerns about operations and accountability. Critics recount problems with communication, missed appointments, and gaps in internal scheduling that lead to real-world costs for families. In one stressful instance, a parent missed a doctor appointment because of internal miscommunication, leading to added out-of-pocket expenses and frustration about how information is tracked and shared. There are also reports of items going missing or not being recovered or tracked properly, ranging from bedspreads and clothes to broader questions about responsibility for residents' belongings. While some of these concerns are acknowledged as possible growing pains tied to staffing challenges common in many care sectors, they remain a key part of the narrative for those whose experiences were affected.

    Beyond the dining and administrative concerns, there are moments of striking contrast. A few reviewers describe the facility as "very pricey," which colors expectations about what should be received in return. Others celebrate the sense of resort-like living - an atmosphere that feels like a perpetual vacation with well-kept interiors and a modern, comfortable appearance. Still others lean into the realism of the experience: some see Wesley Woods as a place with real potential that is occasionally undermined by missteps in management or communication. Statements range from "the worst" about money-driven management to strong affirmations that this is the best place for long-term care when it works as intended.

    Ultimately, Wesley Woods surfaces as a place of dual realities. For many residents and families, it offers a compelling blend of attractive living spaces, caring staff, active programming, and a peaceful natural setting that makes daily life feel comfortable and engaging. For others, chronic issues with food quality, inconsistent service, and internal communication create a sense of distrust or dissatisfaction, reminding prospective residents and families that no facility is perfect and that ongoing vigilance is essential. The common thread is clear: the facility can be a very good home for active, independent seniors and for those who later need more intensive care, but it requires careful evaluation of current operations, dining quality, and the effectiveness of communication channels to ensure that expectations align with everyday realities.

    Features

    Housing

    • 188 resident community capacity 188 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (6 miles away) John Glenn Columbus International Airport (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wesley Woods at New Albany in New Albany, OH is a memory care assisted living community that offers a variety of amenities and care services to its residents. The community prioritizes the well-being and comfort of its residents by providing a range of amenities such as a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, small library, wellness center, and Wi-Fi/high-speed internet.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining options and have access to a kitchenette in their fully furnished private apartments. Housekeeping services are also provided to ensure a clean and organized living environment.

    The care services at Wesley Woods at New Albany include 24-hour call system and supervision for round-the-clock assistance. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and coordination with health care providers are also offered.

    The community understands the unique needs of individuals with memory care requirements and provides specialized memory care programming to support their cognitive needs. A mental wellness program is also available to promote overall mental well-being.

    Transportation arrangements are provided for both non-medical needs as well as medical appointments. Residents can rely on the community-operated transportation service for their various commuting needs.

    Residents can engage in numerous activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any special requests or additional support they may require.

    Wesley Woods at New Albany is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary amenities and healthcare facilities within close proximity.

    Overall, Wesley Woods at New Albany provides exceptional memory care assisted living services in a comfortable and supportive environment for individuals seeking specialized care for themselves or their loved ones.

    Nearby Places of Interest

    Parks

    • Thompson Park (0.7 miles)
    • Centergreen Park (5.7 miles)
    • Sharon Woods Metro Park (6.1 miles)
    • Metzger Park (7 miles)

    Pharmacies

    • Walgreens (1 miles)
    • Market District Pharmacy (1.9 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.4 miles)
    • CVS Pharmacy (4.2 miles)

    Restaurants

    • Bibibop Asian Grill (1.2 miles)
    • First Watch (1.4 miles)
    • The Barn at Rocky Fork Creek (1.5 miles)
    • Piada Italian Street Food (1.6 miles)
    • Rusty Bucket Corner Tavern (2 miles)
    • Roosters (2 miles)
    • McDonald's (2 miles)

    Cafes

    • Fox in the Snow Cafe (2.1 miles)
    • Northstar Cafe (3.8 miles)
    • Panera Bread (4.8 miles)
    • Starbucks (5.5 miles)
    • Panera Bread (6.2 miles)
    • Starbucks (6.5 miles)
    • Starbucks (6.9 miles)

    Physicians

    • New Albany Family Health (2.3 miles)
    • Mount Carmel Medical Group New Albany (2.3 miles)
    • B. Well Clinic Integrative Medicine (3.2 miles)
    • Advanced Dermatology & Skin Surgery Center (3.3 miles)
    • PrimeMD - Westerville Primary Care Walk-ins (5.9 miles)
    • Maureen Ann Stark (6 miles)
    • Stickel, Brian C DDS (6.1 miles)

    Hospitals

    • Central Ohio Surgical Institute (2.5 miles)
    • Mount Carmel St Ann's OBGYN Clinic (5.8 miles)
    • Mount Carmel East (6.7 miles)

    Theaters

    • Dreamscape at AMC Easton Town Center (3.7 miles)

    Places of Worship

    • Westerville Christian Church (4.8 miles)
    • Faith Ministries Church (5.7 miles)

    Transportation

    • Concourse C (5.5 miles)
    • Concourse B (5.5 miles)
    • TSA Security Checkpoint B (5.5 miles)
    • TSA Pre-Check B (5.5 miles)
    • CMH Passenger Drop-off / Pick-up (5.5 miles)
    • TSA Security Checkpoint A (5.6 miles)
    • John Glenn Columbus International Airport (CMH) (5.6 miles)

    Frequently Asked Questions

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