The Laurels Of Gahanna

Pros

• The staff at Laurels of Gahanna are described as caring, proactive, and professional in their approach to patient care.
• Family members feel confident about the quality of care their loved ones receive at Laurels, noting that the staff is responsive to individual needs.
• The rehabilitation center's rooms are considered spacious and enjoyable by some families, especially when hospice services are involved.
• Some visitors found the food to be satisfactory and were pleased with its quality.
• A potential resident appreciated the cleanliness of the building during their tour and felt positively about the level of care provided.

Cons

• The staff at The Laurels of Gahanna was described as completely incompetent and rude.
• The facility was reported to be filthy, with rooms in a poor state of cleanliness.
• One reviewer mentioned that they had to personally feed, change, and care for their husband due to the lack of staff assistance.
• Arrangements were made quickly to remove a patient from the facility due to dissatisfaction.
• There were delays in receiving necessary assistance from staff when needs were communicated.

Review

The Laurels of Gahanna presents a striking juxtaposition when it comes to the experiences of its residents and their families. Reviews highlight two vastly different realities within the same facility, offering insights into both commendable care and significant shortcomings that leave some families deeply dissatisfied.

On one hand, there are glowing accounts from satisfied family members who praise the staff at Laurels of Gahanna for their exceptional level of care. One reviewer emphasized how the staff embodies what caring should be, citing their efficiency and responsiveness as key strengths. The family member noted that caregivers were aware of her sister’s physical limitations and demonstrated professionalism in all interactions. She expressed complete confidence in the abilities of the staff to provide quality care, stating, "They are all simply the BEST in nursing home care." This positive perspective highlights an environment where compassion appears to flourish, contributing significantly to peace of mind for residents’ families.

Conversely, other reviews delve into alarming issues regarding cleanliness and competency at The Laurels. A particularly distressing account described a situation where a husband was admitted for hospice respite care but experienced significant dissatisfaction within just one night. Describing his room as “filthy”—a term deemed too lenient by this reviewer—the report outlined broken furniture and general neglect throughout the facility. The level of incompetence displayed by staff—who reportedly lied multiple times—left this family bewildered and frustrated. They found themselves needing to provide basic care, such as feeding and changing their loved one because staff members were unresponsive or untrained to assist adequately.

Another review echoes similar sentiments regarding cleanliness issues within resident rooms. While acknowledging that rooms at The Rehabilitation & Health Center were spacious, this reviewer pointed out persistent problems with sticky floors and discarded bandages left unattended. Their experience improved after involving hospice services; however, they still noted delays in response times when requesting assistance from nursing staff—suggesting a need for better training and quality control.

In stark contrast is one review that reflects a more promising anticipation from a potential resident's family during a recent tour of the facility. This individual reported being pleased with both building cleanliness and overall patient care standards observed during their visit. They appreciated meeting with admissions personnel who promised further information about treatment options for their mother—a gesture that seemed to underscore an organized approach toward prospective residents' health needs.

Despite these contrasting narratives surrounding many aspects of life at Laurels of Gahanna—from cleanliness to responsiveness—it is evident that inconsistencies exist in service delivery within the facility itself. Such discrepancies can have profound implications on the well-being of residents as families navigate critical healthcare decisions during times marked by emotional stress.

In conclusion, while some families leave The Laurels feeling reassured about their loved ones' care due to engaged staff willing to lend support tailored to individual needs, others emerge disillusioned by profound shortcomings pertaining primarily to hygiene standards and quality interaction with nursing personnel. This polarization calls attention not only to areas needing urgent improvement but also serves as an encouraging reminder that dedicated caregiving truly makes an essential difference in long-term health facilities—if consistently delivered across all levels of service.

Restaurants

• Bibibop Asian Grill (0.1 miles)
• First Watch (0.4 miles)
• Piada Italian Street Food (0.5 miles)
• Graeter's Ice Cream Gahanna (1.1 miles)
• The Barn at Rocky Fork Creek (1.3 miles)
• McDonald's (2.3 miles)
• Melt Bar and Grilled (2.3 miles)

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (3 miles)
• Market District Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Thompson Park (1.2 miles)
• Sharon Woods Metro Park (5.9 miles)
• Centergreen Park (6.3 miles)
• Civic Park (6.4 miles)
• John Bishop Memorial Park (6.7 miles)

Theaters

• Dreamscape at AMC Easton Town Center (2.8 miles)

Cafes

• Northstar Cafe (2.8 miles)
• Fox in the Snow Cafe (3.1 miles)
• Starbucks (4.5 miles)
• Panera Bread (4.8 miles)
• Starbucks (5.8 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.6 miles)

Physicians

• New Albany Family Health (3.3 miles)
• Mount Carmel Medical Group New Albany (3.3 miles)
• B. Well Clinic Integrative Medicine (4.2 miles)
• Advanced Dermatology & Skin Surgery Center (4.3 miles)
• Taylor Station Surgical Center (5.4 miles)
• Orthopedic One (5.5 miles)
• Retina Group (5.9 miles)

Hospitals

• Central Ohio Surgical Institute (3.7 miles)
• Mount Carmel St Ann's OBGYN Clinic (5.7 miles)
• Mount Carmel East (5.9 miles)

Transportation

• Concourse C (4.4 miles)
• Concourse B (4.5 miles)
• TSA Security Checkpoint B (4.5 miles)
• TSA Pre-Check B (4.5 miles)
• CMH Passenger Drop-off / Pick-up (4.5 miles)
• TSA Security Checkpoint A (4.6 miles)
• John Glenn Columbus International Airport (CMH) (4.6 miles)

Places of Worship

• Faith Ministries Church (4.7 miles)
• Westerville Christian Church (5.1 miles)