Westminster - Thurber Community

Pros

• The community offers a great living experience with educated residents who engage in meaningful conversations.
• Residents appreciate the camaraderie and concern shown by their neighbors, creating a supportive environment.
• The staff members are friendly and helpful, contributing to a positive atmosphere within the community.
• Residents enjoy convenient shopping trips and transportation services provided by the facility.
• The availability of community spaces enhances the overall living experience for residents.
• Many residents value the Eden principles that guide the operation of the facility, promoting well-being and quality care.
• Some reviews highlight fantastic staff who provide excellent service and care, even mentioning enjoyable food offerings at the facility.

Cons

• The staff at Westminster Thurber have been reported to be uncooperative and unresponsive, leading to feelings of neglect among residents and their families.
• Numerous complaints highlight instances of abuse and humiliation experienced by residents under the care of the facility.
• Cleanliness is frequently criticized, with overflowing trash cans and sticky floors noted as unacceptable conditions.
• The high employee turnover rate suggests a lack of commitment to quality care amid short staffing issues.
• Families express frustration over ineffective communication, as phone calls to the nurses' station often go unanswered.
• Concerns regarding inadequate medical oversight were raised, particularly related to physical therapy and overall patient care management.
• Residents feel ignored and unsupported when pressing for assistance or help within the facility.

Review

The experience at Westminster-Thurber appears to be polarizing, as reflected in a slew of contrasting reviews from residents and their families. On one hand, there are individuals who have thoroughly enjoyed their time in the community. One resident has expressed enthusiasm for living there for five years, highlighting the positive aspects of apartment living while celebrating the intellectually stimulating environment fostered by educated neighbors. The person appreciates not just the staff but also the genuine camaraderie among residents. They particularly enjoy being located in downtown, with easy access to neighborhood attractions such as Short North and North Market, where fresh artisan bread and cheeses are readily available. Moreover, they mention participating in community activities such as art sales and yard sales—experiences that enrich life within this vibrant setting.

Another resident who moved in more recently echoes many of these sentiments after 18 months. They commend their apartment’s comfort and the concern exhibited by neighbors towards one another—a strong sense of community that fosters friendship and mutual support. The friendly staff is praised for their helpfulness, alongside an appreciation for facilitated shopping trips that ease transportation concerns for residents without cars. They also express admiration for the Eden principles guiding operations at Westminster-Thurber, emphasizing a holistic approach to care that enhances quality of life through social interaction and engagement.

Contrasting sharply with these positive reflections are several deeply troubling accounts from family members regarding neglectful care practices within the facility. Multiple reviews describe harrowing experiences involving abuse or neglect faced by elderly loved ones residing at Westminster-Thurber. A reviewer asserts that their grandfather has suffered humiliation due to uncooperative staff members who allegedly ignore his calls for help. This level of inattentiveness raises serious concerns about resident welfare—claims echoed by other reviewers detailing similar experiences where assistance was delayed or entirely absent.

The overarching theme in these negative reviews revolves around inadequate staffing levels leading to poor cleanliness standards and insufficient care services provisioned to residents. One reviewer points specifically to overflowing trash cans and dirty dining areas as indicators of systemic issues associated with short-staffing situations. They argue that high turnover rates among employees suggest a troubling culture driven more by financial motives than actual patient care; thus placing any potential future residents on notice regarding what they might encounter if they choose this facility.

Further compounding these negative impressions is criticism directed at both therapy services and administrative responsiveness within the establishment itself. An alarming account details how a patient's broken leg worsened under rehabilitation efforts due to perceived negligence on part of physical therapy staff, coupled with administration’s lack of accountability when concerns were raised regarding patient safety amid their recovery process. Such tales underscore why families may feel compelled to seek external intervention from ombudsman services or nursing associations when seeking resolution against what appears systemic mismanagement.

There remain other voices expressing cautious optimism about Westminster-Thurber's potential despite clear deficiencies highlighted in various reviews; some visitors noted cleanliness during tours along with friendly interactions showcasing competent staff eager to assist new residents transitioning into long-term care settings. However, logistical challenges related to distance further complicate decisions about residency here—indicating a gap between promising first impressions and reservations stemming from documented caregiver inadequacies.

In summary, while numerous residents share heartfelt narratives steeped in commitment toward creating engaging retirement experiences accentuated by stimulated environments filled with opportunities for personal connectedness and enjoyable activities—all indicative of well-functioning communities—the stark disparities uncovered via disheartened family testimonials reveal unsettling realities stalking those requiring higher levels professional support typically provided within skilled-nursing facilities like Westminster-Thurber: ultimately leading prospective inhabitants into making informed choices contextualized amid conflicting testimonies concerning operational integrity versus neglectful treatment practices prevalent therein.

The neighborhood in Columbus, Ohio, where these amenities are located offers a convenient and diverse range of services for seniors. With multiple pharmacies nearby, access to medical care is easily accessible. In addition, the proximity to parks provides opportunities for outdoor activities and relaxation. The variety of restaurants in the area ensures that there are plenty of dining options to choose from. The presence of hospitals and physicians' offices indicates that healthcare needs can be met efficiently. Cafes offer spaces for socializing or enjoying a quiet cup of coffee. Places of worship are also conveniently located for spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment with essential services for seniors looking to live comfortably and maintain an active lifestyle in Columbus.

Pharmacies

• CVS Pharmacy (0 miles)
• Market District Supermarket (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Kroger Pharmacy (2.1 miles)

Parks

• Goodale Park (0.2 miles)
• Scioto Mile - Promenade/Riverfront (1.3 miles)
• Schiller Park (2.5 miles)
• Whetstone Park / Park of Roses (4.6 miles)
• Quarry Trails Metro Park (5.4 miles)
• Stoneridge Park (5.6 miles)
• Thompson Park (5.7 miles)

Restaurants

• Marcella's (0.4 miles)
• Union Cafe (0.4 miles)
• Greater Columbus Convention Center (0.6 miles)
• Betty's Bar (0.6 miles)
• Hofbrauhaus Columbus (0.7 miles)
• Standard Hall (0.7 miles)
• Chick-Fil-A (1 miles)

Hospitals

• Select Specialty Hospital (0.6 miles)
• Richard M Ross Heart Hospital (1.3 miles)
• OSU Harding Hospital (1.4 miles)
• Nationwide Children's Hospital (2.4 miles)
• Ohio State University Hospital East (2.6 miles)
• Ohio Health (3.8 miles)

Physicians

• The Eye Center of Columbus (0.6 miles)
• Stefanie Spielman Comprehensive Breast Center (0.8 miles)
• Equitas Health King-Lincoln Medical Center (1.7 miles)
• Nationwide Children's Hospital Livingston Ambulatory Center (2 miles)
• Martha Moorehouse Medical Pavillion Lung and Allergy Center (2.1 miles)
• Ohio Hospital for Psychiatry (2.5 miles)
• Tri-Village Family Health (2.8 miles)

Cafes

• Fox in the Snow Cafe (0.9 miles)
• Starbucks (1.4 miles)
• One Line Coffee (1.4 miles)
• Starbucks (2.1 miles)
• Starbucks (4.3 miles)
• Crimson Cup (5.5 miles)

Places of Worship

• Trinity Evangelical Lutheran Church (1.7 miles)
• St Christopher Church (1.9 miles)
• Holy Name Church (2.4 miles)
• St Catharine Church (4.8 miles)
• Faith Ministries Church (5.1 miles)
• St Andrew Church (5.3 miles)