Capital City Gardens Rehabilitation And Nursing Center | Photos and Reviews

Capital City Gardens Rehabilitation And Nursing Center in Columbus, OH

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920 Thurber Drive West, Columbus, OH 43215

For more information about senior living options: (866) 208-4318

2 from 74 reviews

5 stars

4 stars

3 stars

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1 stars

Overall Review of Capital City Gardens Rehabilitation And Nursing Center

differentiator 6 reviews mention this

Farrah gets repeatedly praised

Several reviewers highlight Farrah’s help, patience, and advocacy during stressful times.

A recurring bright spot is named support from Farrah, with reviewers describing reassurance, prompt help, and advocacy when they had concerns. Multiple family members specifically credit her for walking them through questions and showing compassion in moments when they felt worried about care. This theme stands out because many other comments focus on breakdowns in day-to-day follow-through.

caveat 20 reviews mention this

Neglect and missed basic needs

Many reviewers describe neglect, including missed checks and delayed or skipped medications.

A large share of the negative feedback centers on residents not being checked on, not receiving medications on schedule, and families feeling ignored when they raised problems. Reviewers mention call lights going unanswered, residents going without help when they needed assistance, and serious consequences when care did not seem to happen as expected. One reviewer also claims medication dosing and insulin were handled in a way that felt unsafe, and that follow-up calls were not returned.

caveat 8 reviews mention this

Communication is a recurring frustration

Residents and families frequently describe trouble reaching staff and getting timely responses.

Several reviewers report that they struggled to get in touch with the nurses’ station by phone or that calls were not answered in a timely way. Some describe long waits when they needed assistance, including situations where call lights reportedly went unanswered for hours. Others add that room-level communication was difficult, such as having no phones in rooms or not being able to communicate directly when issues came up.

caveat 7 reviews mention this

Facility conditions and cleanliness concerns

Multiple reviewers criticize cleanliness, odors, and poorly maintained rooms.

A recurring complaint is that the building felt dirty or poorly maintained, with mentions of strong odors and dirty floors. Reviewers also describe housekeeping not happening frequently enough and rooms not feeling cleaned or refreshed, including reports of stained fixtures and outdated or worn furnishings. While a few reviews are positive about care, the negative comments on cleanliness show up often enough to be a consistent concern.

caveat 4 reviews mention this

Temperature and hot-water issues

Some reviewers report problems with air conditioning and consistent hot water.

Several reviews mention environmental issues like air-conditioning not working or rooms not being comfortable. Others describe hot water not being hot in all rooms. Some negative comments also suggest these problems persisted until outside attention or prompted changes.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

104 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

John Glenn Columbus International Airport (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0.3 miles)
Market District Supermarket (0.8 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.7 miles)
CVS Pharmacy (1.7 miles)
Kroger Pharmacy (1.8 miles)
CVS Pharmacy (1.9 miles)

Hospitals

Select Specialty Hospital (0.5 miles)
Richard M Ross Heart Hospital (1 miles)
OSU Harding Hospital (1.1 miles)
Nationwide Children's Hospital (2.7 miles)
Ohio State University Hospital East (2.9 miles)
Ohio Health (3.5 miles)

Physicians

Stefanie Spielman Comprehensive Breast Center (0.5 miles)
The Eye Center of Columbus (1 miles)
Martha Moorehouse Medical Pavillion Lung and Allergy Center (1.8 miles)
Equitas Health King-Lincoln Medical Center (2 miles)
Nationwide Children's Hospital Livingston Ambulatory Center (2.3 miles)
Tri-Village Family Health (2.6 miles)
Ohio Hospital for Psychiatry (2.7 miles)

Parks

Goodale Park (0.5 miles)
Scioto Mile - Promenade/Riverfront (1.6 miles)
Schiller Park (2.9 miles)
Whetstone Park / Park of Roses (4.3 miles)
Quarry Trails Metro Park (5.1 miles)
Thompson Park (5.4 miles)
Stoneridge Park (5.7 miles)

Restaurants

Hofbrauhaus Columbus (0.6 miles)
Union Cafe (0.6 miles)
Chick-Fil-A (0.7 miles)
Standard Hall (0.7 miles)
Marcella's (0.7 miles)
Betty's Bar (0.9 miles)
Greater Columbus Convention Center (0.9 miles)

Cafes

Fox in the Snow Cafe (0.9 miles)
Starbucks (1 miles)
One Line Coffee (1.7 miles)
Starbucks (1.7 miles)
Starbucks (4.6 miles)
Crimson Cup (5.2 miles)

Places of Worship

St Christopher Church (1.6 miles)
Trinity Evangelical Lutheran Church (2 miles)
Holy Name Church (2.1 miles)
St Andrew Church (4.9 miles)
St Catharine Church (5 miles)
Faith Ministries Church (5.1 miles)

Frequently Asked Questions

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