Bella Terrace Rehabilitation And Nursing Center

Pros

• The staff at Isabelle Ridgeway is described as friendly and caring.
• The facility has a clean and odor-free environment.
• Isabelle Ridgeway has a nice, lived-in, homey atmosphere.
• The building is located in close proximity to a top-rated hospital.
• The dining area is clean and satisfactory.
• There are various activities available for senior citizens to enjoy.
• Security measures, such as requiring visitors to ring a bell and ankle bars for residents, are in place.

Cons

• The facility is dirty and in poor repair.
• The staff did not pay enough attention to providing personal care.
• The staff demonstrated a lack of attention by not preventing multiple falls.
• Contacting the facility was difficult as phone calls went unanswered.
• Service authorizations were missed and not signed and returned as requested.
• The staff never left messages despite claiming they had.
• There was a lack of consultation with family members before sending a resident to the ER.
• Isabelle Ridgway is not recommended for short or long term stays in a nursing facility.

Review

When it comes to choosing a nursing facility for your loved ones, it is crucial to consider all aspects of their care and environment. Two facilities that have been reviewed are Isabelle Ridgway and Isabelle Ridgeway, both offering different experiences.

Isabelle Ridgway is unfortunately described as a facility that lacks proper maintenance and cleanliness. The initial room assigned to one resident's mother had a broken heating system, which was not ideal considering her advanced dementia and need for close monitoring. Although she was subsequently moved to another room, it was disheartening to find that even there, the bed had a broken footboard. Moreover, personal care seemed lacking as the resident acquired two urinary tract infections during her stay, resulting in hospitalization for one of them. The lack of attention by staff was further evidenced by the resident falling five times within just two weeks.

In addition to these concerns, communication with the facility proved difficult. Phone calls often went unanswered or unreturned, making it challenging for family members and even Aetna case managers to reach out. This lack of communication also extended to missed service authorizations and unreturned faxes. These issues raise concerns about the overall management and organization within Isabelle Ridgway.

On the other hand, Isabelle Ridgeway appears to have a more positive atmosphere according to one reviewer whose brother has been staying there for less than a month. While mentioning that the furniture may be outdated in his private room, he appreciates the caring nature of the staff. Furthermore, the facility is described as having a pleasant and homey feel.

Another reviewer speaks highly of Isabelle Ridgeway's cleanliness and location near an esteemed hospital called OSU East. The absence of any unpleasant odors or smells is appreciated by this individual who emphasizes the importance of maintaining a clean environment for residents' comfort and well-being. Additionally, they highlight various activities available for senior citizens such as bingo or karaoke, ensuring that residents have opportunities for engagement and enjoyment. The security measures in place, such as ringing a bell for entry and ankle bars to prevent wandering, provide reassurance for the safety of residents.

Overall, it is evident that Isabelle Ridgway's negative reviews raise significant concerns regarding proper maintenance, staff attention, and communication. On the other hand, Isabelle Ridgeway seems to offer a more positive experience with caring staff, cleanliness, an array of activities, and proximity to a renowned hospital. However, it is crucial for individuals considering these facilities to conduct their own thorough assessments and visits to ensure the best possible care for their loved ones.

Hospitals

• Ohio State University Hospital East (0.1 miles)
• Nationwide Children's Hospital (1.5 miles)
• Select Specialty Hospital (2.7 miles)
• Richard M Ross Heart Hospital (3.5 miles)
• OSU Harding Hospital (3.6 miles)
• Ohio Health (5.4 miles)

Physicians

• Equitas Health King-Lincoln Medical Center (1.1 miles)
• Nationwide Children's Hospital Livingston Ambulatory Center (1.9 miles)
• The Eye Center of Columbus (2.6 miles)
• Stefanie Spielman Comprehensive Breast Center (3.4 miles)
• Ohio Hospital for Psychiatry (3.8 miles)
• Martha Moorehouse Medical Pavillion Lung and Allergy Center (4.4 miles)
• Grant Family Medicine/Eastside Surgery Center (5 miles)

Restaurants

• Royal Fish Shrimp & Chicken (1.5 miles)
• Greater Columbus Convention Center (2.1 miles)
• Block's Bagels, Bakery & Deli (2.1 miles)
• Condado Tacos (2.2 miles)
• Lindey's (2.2 miles)
• Katzinger's Delicatessen (2.2 miles)
• Marcella's (2.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Kroger Pharmacy (2.8 miles)

Cafes

• Starbucks (1.7 miles)
• Fox in the Snow Cafe (2.2 miles)
• One Line Coffee (2.9 miles)
• Starbucks (3.7 miles)
• Starbucks (4.6 miles)
• Starbucks (4.6 miles)

Places of Worship

• St Catharine Church (2.1 miles)
• Trinity Evangelical Lutheran Church (2.2 miles)
• Holy Name Church (3.6 miles)
• Faith Ministries Church (4 miles)
• St Christopher Church (4.5 miles)

Parks

• Scioto Mile - Promenade/Riverfront (2.4 miles)
• Goodale Park (2.5 miles)
• Schiller Park (2.6 miles)
• John Bishop Memorial Park (4.8 miles)
• Whetstone Park / Park of Roses (5.8 miles)

Transportation

• John Glenn Columbus International Airport (CMH) (4.3 miles)
• TSA Security Checkpoint A (4.4 miles)
• Concourse C (4.5 miles)
• CMH Passenger Drop-off / Pick-up (4.5 miles)
• TSA Pre-Check B (4.6 miles)
• TSA Security Checkpoint B (4.6 miles)
• Concourse B (4.6 miles)