Overall Review of Nazareth Towers
common
3 reviews mention this
Security and locked entry matter
Residents mention locked entry and on-site security regularly.
Some residents describe a locked, buzzer-style entry system and, at times, security presence at the front. Other reviewers raise concerns, including reports of security guards being fired and guards being rude. A visitor also notes the elevators usually work, while another resident suggests management should focus more on overall building infrastructure.
common
4 reviews mention this
Maintenance quality gets praise
Several residents credit prompt maintenance repairs.
Multiple reviews praise maintenance for being responsive and showing up when work orders are placed. Residents specifically thank named maintenance staff and describe repairs as handled quickly and with pride. For some, that reliability is a major reason they feel comfortable at the property.
caveat
5 reviews mention this
Hot water and heat concerns
Utilities problems like hot water and heating come up in reviews.
Several residents describe recurring issues with hot water and heating, including accounts of being without hot water and needing help from outside agencies. Others mention sporadic hot water, ongoing water problems, and concerns that repairs donât get resolved. A review also alleges long elevator downtime, which adds to the broader utilities and building-systems complaints.
caveat
7 reviews mention this
Office communication is inconsistent
Residents and families report difficulty getting responses from the office.
Some reviews describe delayed or missing follow-up, including unanswered phone calls and emails during the move-in process. Others recount problems with communication after move-in, such as concerns that something submitted to an office drop box wasnât acknowledged. There are also complaints about short, rude office interactions and a lack of communication with families, alongside claims of unprofessional behavior by an administrative assistant.
caveat
5 reviews mention this
Cleanliness and pests are disputed
Cleanliness concerns appear alongside complaints about smells and pests.
Some reviewers report roaches in hallways, bad odors in common areas, and even a bug seen near an entrance. Others mention strange carpet smells, and at least one review says the building has become dirty and unsafe. There are also accounts of broken fixtures affecting odors inside apartments, which contributes to negative impressions of maintenance and upkeep.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.