Westerville Senior Living

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  • Interior

    Elegant dining area with neatly arranged tables and chairs, illuminated by a central chandelier.
  • Decor

    Modern hotel lobby with a reception desk and seating area.
  • Living Room

    A modern living room with comfortable seating and a cozy fireplace.
  • Building

    Exterior view of a senior living apartment complex with landscaped surroundings.
  • Bedroom

    A cozy home interior featuring a hallway leading to a bedroom, with a laundry area equipped with stacked washer and dryer and shelves adorned with storage baskets.
  • Windows

    A cozy bedroom with a neatly arranged bed, decorative pillows, and soft lighting from a lamp on the nightstand.
  • Dining

    A modern dining area with tables and chairs, featuring a spacious and well-lit interior.
  • Artwork

    A modern waiting room with blue chairs and artwork on the walls.
  • Seating Area

    A cozy living room with blue chairs arranged around a coffee table, featuring a stone fireplace and wood flooring.
  • Floor Plan

    A top-view floor plan of a one-bedroom apartment with a living room, kitchen, bedroom, and bathroom.
  • Television

    A spacious and elegantly decorated bedroom featuring a cozy bed, comfortable seating area, and modern amenities.
  • Hallway

    A well-decorated hallway with seating, artwork, and plants.
  • Salon

    A modern salon interior with styling chairs, mirrors, and spa equipment.

Westerville Senior Living

363 Braun Place, Westerville, OH 43081

For more information about senior living options: (844) 490-3973

4.2 from 52 reviews
5 stars
32
4 stars
9
3 stars
4
2 stars
3
1 stars
4

Assisted Living Independent Living Memory Care

Pricing

Westerville Senior Living offers competitive pricing across its room types when compared to both Franklin County and the broader state of Ohio. For instance, a studio apartment at Westerville is priced at $2,650 per month, which is significantly lower than the average costs in Franklin County ($3,788) and the state of Ohio ($3,727). Similarly, their one-bedroom units are attractively priced at $3,285, offering residents a more economical option compared to county ($3,645) and state averages ($3,712). Interestingly, even their two-bedroom apartments at $3,975 per month remain within reach when juxtaposed with Franklin County's average of $3,237; however, it does exceed the state average of $3,501. Overall, Westerville Senior Living stands out as an appealing choice for seniors seeking value without compromising on quality.

Room TypeWesterville Senior LivingFranklin CountyOhio
Studio$2,650$3,788$3,727
1 Bedroom$3,285$3,645$3,712
2 Bedrooms$3,975$3,237$3,501

Overall Review

Pros

  • pro The staff at Westerville Senior Living are very friendly and responsive to questions and concerns.
  • pro Residents enjoy a lively atmosphere with ample opportunities for socializing and participating in various activities.
  • pro Many families appreciated the cleanliness of the community, noting that there is always someone cleaning and maintaining the facility.
  • pro The tour experience was highly praised, with staff introducing visitors to residents and showcasing the community's amenities.
  • pro Residents have access to a variety of entertaining activities, including game nights, live music, parties, and field trips.
  • pro Families commend the beautiful design of the facility and its warm, welcoming environment.
  • pro Overall experiences have been positive, with some families expressing satisfaction with their loved ones' care and well-being at Westerville Senior Living.

Cons

  • pro Management at Westerville Senior Living is weak and unresponsive to tenants' needs.
  • pro The dining experience is disorganized, with long wait times for cold food and no clear ordering process.
  • pro Housekeeping services are lacking, and residents were informed they would need to hire someone for cleaning.
  • pro The facility's assessments prioritize staff availability over residents' actual care needs.
  • pro Communication between staff and families is poor, exacerbated by high turnover rates.
  • pro The facility is not ADA compliant, with heavy doors and slippery floors posing hazards for residents.
  • pro Staffing shortages result in inadequate assistance for residents who require help with basic tasks.
  • pro Billing issues have remained unresolved for over a month, leading to increasing refund discrepancies.
  • pro Activities fill up quickly, limiting opportunities for residents to participate in events.
  • pro There were complaints about missed medications due to insufficient nursing staff on-site.

Review

Westerville Senior Living (WSL) has garnered mixed feedback from families and residents who have experienced the facility firsthand. While some praise the community for its friendly atmosphere, beautiful design, and variety of activities offered, numerous concerns regarding management responsiveness, care quality, dining services, and overall value have overshadowed these positives. A recurrent theme throughout the reviews is a pronounced dissatisfaction with the management structure at WSL. Many reviewers describe management as weak or unresponsive to tenants' needs, which has led families to explore other memory care options in Columbus that are perceived as more suitable.

One of the most critical areas highlighted is the dining experience at Westerville Senior Living. Residents report disorganization within the dining hall, with many expressing frustration over long wait times for meals that are often served cold. The lack of a clear ordering process has exacerbated this issue, leaving residents confused and dissatisfied. Some reviews specifically mentioned that food items frequently run out without prior notice or appropriate substitutions being offered. Complaints extend to staffing shortages affecting not only meal service but also basic resident assistance during meal times; many residents require help moving from wheelchairs to dining chairs but do not receive adequate support.

Care quality remains a significant concern among residents transitioning from independent living to assisted living at WSL. Families indicate that staff inadequately assists those requiring personal care—one reviewer recounted how their loved one was left waiting for help in a bathroom for an extended period due to insufficient staff presence. Despite multiple complaints having been raised about such issues directly with management, responses appear lacking or slow-moving, leading many families to feel helpless regarding their loved ones’ immediate needs.

The facility's compliance with Americans with Disabilities Act (ADA) standards has also come under scrutiny. Several families noted difficulties faced by residents due to heavy doors that are challenging to open and slippery floors that pose safety risks. These accessibility issues have compounded frustrations related to communication between staff and family members—frequent turnover on staff contributes to confusion over responsibilities and decreases trust in the level of care provided.

Despite these challenges, there are bright spots mentioned in some reviews where individuals note positive aspects of life at WSL. Residents express appreciation for the lively atmosphere filled with social opportunities like game nights, live music events, and field trips designed to keep them engaged and entertained. The cleanliness of common areas received commendation as well; families appreciated the ongoing efforts made by cleaning staff throughout the community.

First impressions during tours were generally favorable as well. Visitors reported finding Westerville Senior Living aesthetically pleasing with welcoming staff members eager to assist potential new residents during their tours—a stark contrast compared to some experiences after moving in when ongoing concerns arise about service quality and adequate support for daily living activities. However, while visitors found initial interactions encouraging enough compared to other facilities they toured, many soon realized that WSL did not provide all needed levels of specialized care suitable for their loved ones.

Overall, perspectives on Westerville Senior Living reveal a complex interplay between positive attributes like engaging activities and hospitable first impressions versus serious shortcomings in management response time and operational execution concerning resident care and essential services such as dining. This duality leaves many families grappling with difficult decisions about whether their loved ones' best interests will be met within this environment or if seeking alternative options might yield better results for necessary elderly support needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Community-sponsored activities Community-sponsored activities
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wine tasting Wine tasting

Description

Westerville Senior Living is an assisted living community located in Westerville, Ohio. Our community offers various types of care including Independent Living and Memory Care.

At Westerville Senior Living, we provide a wide range of amenities to ensure the comfort and well-being of our residents. Our on-site activities provide engaging opportunities for socialization and entertainment. The air-conditioned apartments are fully furnished and offer cable or satellite TV for residents' enjoyment. Additionally, we have a beautician on-site and a beauty salon where residents can pamper themselves.

Our facility also includes indoor common areas where residents can relax and socialize, as well as outdoor common areas with beautiful gardens. We have wheelchair-accessible showers and make sure our community is entirely handicap accessible. Housekeeping services are provided to ensure that the living environment remains clean and comfortable.

The care services at Westerville Senior Living are designed to meet the individual needs of each resident. We offer 24-hour call systems and supervision to ensure the safety and security of our residents at all times. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers is also provided to ensure comprehensive care.

For those requiring specialized care due to dementia or memory impairment, we have specialized memory care programming available. We also offer medication management, diabetes care and diet plans, as well as mental wellness programs to cater to specific needs.

In terms of dining options, our professional chef prepares delicious meals that cater to various dietary restrictions such as diabetes diets, gluten-free diets, low/no sodium diets, vegetarian options, and more. Residents can enjoy restaurant-style dining in our dining room or even opt for room service if desired.

Activities at Westerville Senior Living are vibrant and diverse. We organize community-sponsored activities such as cooking classes, day trips, educational speakers/life-long learning sessions, happy hours, live musical performances, wine tastings,and more. Residents can also participate in resident-run activities and enjoy devotional activities on-site or off-site.

Furthermore, our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access additional amenities and services within the surrounding area.

At Westerville Senior Living, we strive to create a warm and welcoming environment where residents can experience an enriched and fulfilling lifestyle. Our dedicated staff is committed to providing exceptional care and support to meet the unique needs of each individual resident.

Nearby Places of Interest

This part of Westerville, Ohio, offers a convenient and bustling community with various amenities within close proximity. With several hospitals and pharmacies nearby, residents can easily access medical care and prescription medication. Additionally, there are numerous cafes and restaurants in the area for dining options. The presence of parks provides opportunities for outdoor activities and leisurely walks. For spiritual needs, there are places of worship available within a short distance. Overall, this neighborhood offers a mix of healthcare facilities, dining options, recreational spaces, medical professionals, and opportunities for religious practice, making it an attractive choice for senior living.

Hospitals

  • Mount Carmel St Ann's OBGYN Clinic (0.4 miles)
  • Central Ohio Surgical Institute (6.5 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Marc's Stores (1.5 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Pharmprops (2.4 miles)
  • Walgreens (2.4 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Starbucks (1.8 miles)
  • Panera Bread (2.1 miles)
  • Starbucks (2.1 miles)
  • Northstar Cafe (5.1 miles)
  • Crimson Cup (6.1 miles)

Parks

  • Sharon Woods Metro Park (1 miles)
  • Metzger Park (1.3 miles)
  • Centergreen Park (3.4 miles)
  • Flint Park (3.7 miles)
  • McNamara Park (4.7 miles)
  • Highbanks Metro Park (5 miles)
  • Antrim Park (5.8 miles)

Restaurants

  • Wendy's (1 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • Lucky House Chinese Restaurant (1.1 miles)
  • McDonald's (1.1 miles)
  • Bob Evans (1.3 miles)
  • Chicken Salad Chick (1.6 miles)
  • Bru Burger Bar (1.8 miles)

Physicians

  • Center for Surgical Dermatology & Dermatology Associates (1.3 miles)
  • Rgi Dr James (1.5 miles)
  • Premier Women's Health (1.5 miles)
  • PrimeMD - Westerville Primary Care Walk-ins (1.6 miles)
  • Maureen Ann Stark (1.6 miles)
  • Stickel, Brian C DDS (1.8 miles)
  • Ohio Plastic Surgery Specialists (1.9 miles)

Places of Worship

  • Westerville Christian Church (1.5 miles)
  • Genoa Baptist Church (5.5 miles)
  • Faith Ministries Church (6.5 miles)

Theaters

  • Dreamscape at AMC Easton Town Center (4.9 miles)

Frequently Asked Questions

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Related Resources

  • active senior livingVibrant Senior Living: A Comprehensive Guide for Active Older Adults

    Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

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