Amada Senior Care of Columbus Ohio in Westerville, OH

Pros

• Najila was a perfect match for their needs.
• Najila was friendly, helpful, and a very efficient and hard worker.
• Najila was extremely patient, kind, and caring with a 98-year-old mother who is blind and hard of hearing.
• Her caregiving and housekeeping skills, as well as her friendly and caring personality, were outstanding.
• The team at Amada Senior Care provides an outstanding experience.
• Every aspect of the service has been seamless from the initial meeting to billing.
• Their team is incredibly responsive and communicative, making it easy to work with them.
• They provide personalized care and attention to detail.
• Mom became fond of her provider and looked forward to Amada days.
• Kerry became like family to mom.
• Amada Senior Care is by far one of the best home health companies.
• Kelsie and Ashley are quick to learn needs, pleasant, and hardworking; Morgan is a great manager.
• Emma has been amazing as mom's primary caregiver.
• Kirby and the team delivered excellent care for mom, even on short notice.

Cons

• They had a bad experience with another local home care provider.
• The other company had a constant revolving door of different aides who were sent each week and missed shifts.
• There are so many home care companies to choose from, it can be completely overwhelming.

Review

This community is best suited for families seeking reliable, compassionate in-home care with highly responsive leadership and a flexible scheduling model. Amada Senior Care of Columbus serves seniors who want to remain at home or in familiar surroundings while receiving daily assistance, reminders for medications, light housekeeping, errands, and the option for more intensive support when it's needed - often on short notice. The reviews repeatedly highlight the value of rapid engagement (owner-level involvement, quick start), careful caregiver matching, and a team that treats clients and families with genuine regard. For families navigating hospital discharges, hospice transitions, or memory-impairment scenarios, this agency provides a practical, hands-on path to maintain independence without sacrificing safety or connection.

Those weighing alternatives should consider whether a traditional assisted living or memory care community better suits the situation. If the goal is a structured, on-site social environment with around-the-clock nursing oversight and formal programming, a facility-based option may be more appropriate. For families prioritizing a lower overall cost, or for situations where only sporadic companionship or light housekeeping is needed, other private-duty caregivers or different home-care agencies might offer a tighter budget. Amada's strength is breadth of in-home services with consistent leadership and caregiver care; alternatives can offer different balances of cost, community, and clinical staffing.

The strongest pros of Amada offset the typical concerns families face with in-home care. The owner and leadership are repeatedly praised for responsiveness and accessibility, turning inquiries into immediate action and setting a tone of trust from day one. Caregivers are described as patient, kind, and capable, with numerous testimonials noting remarkable matches like Najila for a 98-year-old mother and Emma or Robin for dementia-related support. The ability to coordinate care across hours, days, and even urgent circumstances - coupled with a dependable back-up staffing model - reduces anxiety about gaps in coverage. Families feel informed and involved; the cadence of communication from schedulers and caregivers alike is a recurring theme that eases the burden on relatives.

While no major drawbacks surface in the reviews, practical realities still apply. In-home care cannot replace the full spectrum of medical and social programming found in a dedicated community, so families should avoid expecting a strictly clinical, 24/7 hospital-like environment unless that is explicitly arranged. Additionally, as with any agency-based model, there may be cost considerations and the need to manage scheduling preferences, caregiver rotation, or specialized memory-care approaches. Amada appears to mitigate these concerns through long-tenured caregiving teams, backup coverage, and ongoing oversight by managers who insist on training and alignment with each client's preferences. The trade-off - more intimate, household-style care with highly personal attention - appears to be a net positive for most families.

For families evaluating this agency, practical due-diligence matters will drive a confident decision. Begin with a thorough intake that includes a clear plan for medical coordination, hospice or disease-management needs, and a realistic schedule. Request introductions to primary caregivers who would be on a regular rotation and ask for a written outline of backup coverage in case of illness or vacation. Confirm how billing works, what's included in care plans, and how changes in care intensity are handled. Given the emphasis in reviews on trust, continuity, and proactive problem-solving, insist on a trial period with transparent milestones and a direct line to Kirby or Mike for ongoing issues. The company's demonstrated capacity to partner with doctors and insurers is a decisive advantage in complex cases.

In the end, Amada Senior Care stands out as a top-tier choice for Westerville-area families prioritizing dependable, compassionate in-home care backed by leadership that treats clients like family. It is especially strong for aging-in-place scenarios, memory-care support at home, and rapid, coordinated responses during transitions from hospital or nursing settings. The key decision hinges on whether at-home care with rigorous caregiver matching, constant availability, and a personal touch aligns with the elder's needs and the family's capacity to coordinate around care plans. For those who want the stability and warmth of a trusted agency that truly prioritizes patient and family care over "bottom line" concerns, this is the option to choose. If a more clinical, facility-based environment or the lowest possible out-of-pocket expenditure is the goal, alternatives should be considered, but for most families facing real-world caregiving challenges, Amada Senior Care offers an exceptionally effective balance of heart and expertise.

This part of Westerville, Ohio offers a variety of amenities within close proximity, making it a convenient and accessible location for senior living. With several pharmacies nearby, accessing necessary medications and healthcare services is effortless. Additionally, there are plenty of options for dining out at cafes and restaurants, catering to various tastes and preferences. For spiritual fulfillment, there are places of worship within reach. In terms of healthcare services, there are hospitals, physicians' offices, and specialty clinics in the vicinity providing comprehensive medical care. The presence of parks allows for outdoor recreational activities and relaxation amidst nature. Overall, this part of Westerville provides seniors with a well-rounded and vibrant community to call home.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (1.2 miles)
• Marc's Stores (1.3 miles)
• Walgreens (1.7 miles)
• Pharmprops (1.9 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)

Cafes

• Panera Bread (0.7 miles)
• Panera Bread (1.7 miles)
• Starbucks (1.9 miles)
• Starbucks (2.4 miles)
• Northstar Cafe (5 miles)

Restaurants

• Wendy's (0.8 miles)
• Lucky House Chinese Restaurant (0.8 miles)
• Chipotle Mexican Grill (0.9 miles)
• McDonald's (0.9 miles)
• Chicken Salad Chick (1.1 miles)
• Bob Evans (1.1 miles)
• Bru Burger Bar (1.9 miles)

Places of Worship

• Westerville Christian Church (0.9 miles)
• Genoa Baptist Church (5.3 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (1 miles)
• Central Ohio Surgical Institute (6 miles)

Physicians

• PrimeMD - Westerville Primary Care Walk-ins (1.3 miles)
• Maureen Ann Stark (1.3 miles)
• Center for Surgical Dermatology & Dermatology Associates (1.4 miles)
• Stickel, Brian C DDS (1.5 miles)
• Rgi Dr James (1.6 miles)
• Premier Women's Health (1.7 miles)
• Ohio Plastic Surgery Specialists (1.8 miles)

Parks

• Sharon Woods Metro Park (1.6 miles)
• Metzger Park (1.8 miles)
• Centergreen Park (2.9 miles)
• Flint Park (4.3 miles)
• McNamara Park (4.4 miles)
• Highbanks Metro Park (5.5 miles)
• Thompson Park (5.9 miles)

Theaters

• Dreamscape at AMC Easton Town Center (4.9 miles)