65 South Williams Street, Johnstown, OH 43031
For more information about senior living options: (844) 490-3973
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Chimes Terrace comes across in these reflections as a clean, welcoming place where many residents and their families feel cared for. One sister has lived there since 2017 and speaks with obvious gratitude about the environment: it's described as very clean and attractive, with staff who are wonderful and go out of their way to make each resident feel special. The tone from this set of reviews is consistently positive when it comes to the daily atmosphere, the upkeep, and the warmth shown by the team.
Another testimonial highlights the experiences of a mother who is blind. The writer praises the facility's maintenance and the staff, especially Tracy, the facility manager, who makes a point to know residents and their families. The emphasis here is on small, thoughtful tasks that help elderly residents feel at home, as if they were still with loved ones every day. The range of amenities - activities and small excursions - aims to keep residents as independent as possible, and the overall message is one of genuine appreciation for the care and the place itself.
There are also voices that acknowledge occasional drawbacks or challenges. One review stands in stark contrast to the others, stating, "I could give no stars I would. Terrible terrible place." That lone, strongly negative note sits alongside many glowing accounts, reminding readers that experiences can vary. It's a reminder to consider multiple perspectives when evaluating a senior living community.
Several entries emphasize upgrades and improvements that have made a real difference for families. A grandmother who is a new resident seems to have found the upgrade inviting, with the added convenience of being closer to family for visits. The facility is described as very clean and bright, and there is a sense that the transition was smoother thanks to visible precautions at the door for COVID-19. For families, these details - cleanliness, brightness, and safety measures - help reinforce confidence in the environment.
The sense of belonging and comfort is repeatedly reinforced by family members who watch their loved ones settle in. One reviewer notes that their grandmother, initially anxious about moving, quickly feels welcomed, and there's appreciation for the staff's efforts to treat residents as if they were still part of the family. The experience of seeing a loved one enjoy themselves and have regular visitors feels meaningful, underscoring the community's ability to support emotional well-being in addition to physical care.
Another perspective paints the community as a nice, small-town place where residents can feel safe and well looked after. Cleanliness and good maintenance are highlighted alongside friendly staff, painting a picture of a calm, reassuring living environment. The overall sentiment from these comments is that Chimes Terrace offers a stable, pleasant place to call home.
Among the more cautionary notes, one reviewer recounts a negative encounter with a receptionist, who seemed rude and talked over them during a call for information. This isolated experience serves as a counterpoint to the generally positive tone and suggests that first impressions can be uneven. It's a useful reminder that customer service experiences can vary, even within the same facility.
On the other side of the spectrum, several entries celebrate the staff's dedication and the quality of care. There's a heartfelt note about the staff's excellent care for an aunt named Ester, including during hospice involvement, which underscores the compassionate side of the team. Additional praise comes from residents and families who describe the facility as well kept, with friendly faces and an environment that supports dignity and comfort.
A fair balance of praise and critique emerges when discussing management and operations. Reviewers acknowledge that the facilities are very good and the common spaces are well maintained, with many calling the staff both helpful and caring. Yet there's a mention that some employees can be lazy, and there are occasional food-related complaints - specifically, the timing of meals, with supper at 4 PM said to be too early for many residents, leaving a long gap of several hours to the next meal. The sentiment here is that while the core care and environment are strong, there is room for improvement in staffing consistency and meal scheduling.
Overall, what stands out across the threads is a community that has been modernized and refreshed, with a recent rebuild of the building and apartments that many families praise. The staff's efforts to offer events and activities are repeatedly cited as a strength, helping residents stay engaged and connected. For families choosing a place to entrust their loved ones, Chimes Terrace presents as a clean, well-kept, and friendly environment where residents can feel cared for, safe, and at home - despite the occasional hiccup that underscores the importance of continuous attention to every guest's experience.
National Church Residences Chimes Terrace in Johnstown, OH is an assisted living community that offers exceptional care services for individuals in need of hospice care. The community provides a comfortable and peaceful environment for residents and their families during this challenging time.
Residents at Chimes Terrace can enjoy a range of amenities to ensure their comfort and convenience. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided to maintain cleanliness and tidiness in each living space. The community also features outdoor spaces such as gardens where residents can relax and enjoy nature.
Meals at Chimes Terrace are served restaurant-style in the dining room, offering residents delicious and nutritious options prepared according to their dietary restrictions. Special dietary needs, including diabetes diets, are taken into consideration to ensure that residents receive the appropriate nourishment.
The community understands the importance of maintaining mental wellness among its residents. A mental wellness program is available to promote emotional well-being and provide support during this challenging time.
Residents have plenty of opportunities for social engagement through resident-run activities as well as scheduled daily activities organized by the community. These activities aim to foster a sense of belonging within the community while promoting physical and mental stimulation.
Chimes Terrace is conveniently located near essential services such as pharmacies, restaurants, and places of worship. This ensures that residents have easy access to necessary amenities without having to travel far from the community.
Overall, National Church Residences Chimes Terrace in Johnstown, OH provides exceptional hospice care within a comfortable and supportive environment. With its range of amenities, dedicated care services, and proximity to essential services, it strives to offer a compassionate home for individuals in need during their final stages of life.
National Church Residences Chimes Terrace is located at 65 South Williams Street, Johnstown, OH 43031 in Licking County, Ohio
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