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Smith's Mill Health Campus in New Albany, OH

Smith's Mill Health Campus is a memory care community in New Albany, OH.

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Smith's Mill Health Campus in New Albany, OH

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  • Interior

    A modern gym with various exercise machines and equipment.
  • Outdoors

    A picturesque view of a house by a serene lake under a clear blue sky.
  • Decor

    A cozy and well-decorated bedroom with large windows and elegant furnishings.
  • Living Room

    A modern living room with comfortable seating and elegant lighting.
  • Building

    A modern building with a driveway under a blue sky with clouds.
  • Bedroom

    A well-lit bedroom with modern furnishings and decor, featuring a bed, dresser, seating area, and an adjacent bathroom.
  • Windows

    Elegant living room with modern decor and a festive touch.
  • Dining

    A modern dining area with a kitchen, featuring stylish tables and chairs, enhanced by vibrant artwork and elegant lighting.
  • Landscaping

    A modern suburban house with a two-car garage and well-maintained lawn.
  • Lighting

    A cozy living room with elegant furnishings and a warm fireplace.
  • Seating Area

    A modern lobby featuring stylish furniture and contemporary decor.
  • Plant

    A modern and tastefully decorated bedroom with a large bed, bedside tables, and stylish decor.

7320 Smiths Mill Road, New Albany, OH 43054

For more information about senior living options: (866) 208-4318

4.2 from 110 reviews
5 stars
82
4 stars
5
3 stars
1
2 stars
2
1 stars
20

Overall Review of Smith's Mill Health Campus

caveat 10 reviews mention this

Staff responsiveness is mixed

Call-button and staffing coverage can fall short at times, including long waits for help.

Many reviewers describe staff as helpful, but a recurring set of comments say help can take too long when residents press for assistance. Several families and visitors recount long waits for call lights, delayed attention on weekends, and situations where residents appeared unattended for extended periods. A few reviewers also mention being unable to reach the facility by phone during certain times. Overall, the experience seems to depend heavily on staffing coverage during a given shift.

differentiator 12 reviews mention this

Therapy is a major focus

Physical and occupational therapy is repeatedly credited for helping residents regain mobility.

Residents and families frequently bring up therapy—especially PT/OT—as a reason they saw improvement. Multiple reviews describe working with therapists to build strength, mobility, and independence after hospitalization or while in rehab. Some reviewers also contrast how motivated therapy made them feel with how the facility helped them follow through on sessions. The therapy department comes through as a consistent strength across different types of stays.

common 10 reviews mention this

Food and dining get praise

Food quality and dining experience are frequently described as a standout part of the stay.

Several reviewers say the food is delicious and that meals meet dietary needs. A number of comments also describe the dining experience as positive, including access to hot food beyond set dining hours and appreciation for how meals are handled. Families and residents mention enjoying chef-prepared food and looking forward to meals during day-to-day life. There are also a few mentions of support with eating and getting to the dining area, which matters for residents who need assistance.

  • A modern dining area with a kitchen, featuring stylish tables and chairs, enhanced by vibrant artwork and elegant lighting.
common 8 reviews mention this

Clean, home-like environment

Reviewers commonly describe the campus as clean, well kept, and home-like.

Cleanliness shows up repeatedly, with reviewers describing spotless rooms and a modern, attractive environment. Multiple comments also tie cleanliness to a sense that the facility is well maintained and feels comfortable for residents. Even when reviews are critical about care, some still describe the building and environment positively, suggesting the appearance and upkeep are stronger than some service experiences. For many families, that home-like feel is part of what makes the transition easier.

common 8 reviews mention this

Activities keep residents engaged

Daily activities and outings are frequently mentioned as keeping residents engaged.

Many reviewers describe a busy calendar of activities, including resident events and scheduled outings. Families mention that staff encourage residents to participate and that there are opportunities for connection through events and social time. Some reviews give specific examples like themed nights and group events, and a few say activities helped residents feel less bored. While some critiques focus on staffing, the activity programming itself comes across as a frequent positive.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Independent Living Independent Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John Glenn Columbus International Airport (8 miles away) John Glenn Columbus International Airport (8 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Advanced Dermatology & Skin Surgery Center (0.1 miles)
  • B. Well Clinic Integrative Medicine (0.2 miles)
  • New Albany Family Health (1.1 miles)
  • Mount Carmel Medical Group New Albany (1.1 miles)
  • Rachel Zylberberg, MD (7.1 miles)
  • East Columbus Oral Surgery Specialists (7.6 miles)
  • Taylor Station Surgical Center (7.6 miles)

Cafes

  • Fox in the Snow Cafe (1.3 miles)
  • Starbucks (6.8 miles)
  • Northstar Cafe (7.1 miles)
  • Panera Bread (7.5 miles)
  • Starbucks (7.7 miles)
  • Starbucks (7.9 miles)
  • Panera Bread (8.1 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.7 miles)
  • Market District Pharmacy (2 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (5.1 miles)
  • CVS Pharmacy (5.6 miles)
  • CVS Pharmacy (5.9 miles)

Restaurants

  • Rusty Bucket Corner Tavern (1.5 miles)
  • McDonald's (1.9 miles)
  • Roosters (2 miles)
  • The Goat New Albany (2.1 miles)
  • Flanagan's Pub (3.2 miles)
  • The Barn at Rocky Fork Creek (3.7 miles)
  • Bibibop Asian Grill (4.4 miles)

Hospitals

  • Central Ohio Surgical Institute (1.9 miles)
  • Mount Carmel East (8.1 miles)

Parks

  • Thompson Park (3.1 miles)
  • Lynd’s Fun Zone (6.4 miles)
  • Centergreen Park (6.9 miles)
  • Civic Park (7.8 miles)

Places of Worship

  • Westerville Christian Church (7.1 miles)
  • Oasis Of Life Ministries (7.2 miles)
  • Macedonian Orthodox Cathedral (8 miles)
  • The Cross Walk Church (8.5 miles)

Theaters

  • Dreamscape at AMC Easton Town Center (7.1 miles)

Transportation

  • Concourse B (7.9 miles)
  • TSA Security Checkpoint B (7.9 miles)
  • TSA Pre-Check B (7.9 miles)
  • Concourse C (7.9 miles)
  • CMH Passenger Drop-off / Pick-up (7.9 miles)
  • TSA Security Checkpoint A (8 miles)
  • John Glenn Columbus International Airport (CMH) (8.1 miles)

Frequently Asked Questions

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  • what do dementia patients think aboutDelving into the Inner World of Dementia: Insights into Thoughts and Awareness

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