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4.2 from 110 reviews
5 stars
82
4 stars
5
3 stars
1
2 stars
2
1 stars
20
Overall Review of Smith's Mill Health Campus
caveat10 reviews mention this
Staff responsiveness is mixed
Call-button and staffing coverage can fall short at times, including long waits for help.
Many reviewers describe staff as helpful, but a recurring set of comments say help can take too long when residents press for assistance. Several families and visitors recount long waits for call lights, delayed attention on weekends, and situations where residents appeared unattended for extended periods. A few reviewers also mention being unable to reach the facility by phone during certain times. Overall, the experience seems to depend heavily on staffing coverage during a given shift.
differentiator12 reviews mention this
Therapy is a major focus
Physical and occupational therapy is repeatedly credited for helping residents regain mobility.
Residents and families frequently bring up therapyâespecially PT/OTâas a reason they saw improvement. Multiple reviews describe working with therapists to build strength, mobility, and independence after hospitalization or while in rehab. Some reviewers also contrast how motivated therapy made them feel with how the facility helped them follow through on sessions. The therapy department comes through as a consistent strength across different types of stays.
common10 reviews mention this
Food and dining get praise
Food quality and dining experience are frequently described as a standout part of the stay.
Several reviewers say the food is delicious and that meals meet dietary needs. A number of comments also describe the dining experience as positive, including access to hot food beyond set dining hours and appreciation for how meals are handled. Families and residents mention enjoying chef-prepared food and looking forward to meals during day-to-day life. There are also a few mentions of support with eating and getting to the dining area, which matters for residents who need assistance.
common8 reviews mention this
Clean, home-like environment
Reviewers commonly describe the campus as clean, well kept, and home-like.
Cleanliness shows up repeatedly, with reviewers describing spotless rooms and a modern, attractive environment. Multiple comments also tie cleanliness to a sense that the facility is well maintained and feels comfortable for residents. Even when reviews are critical about care, some still describe the building and environment positively, suggesting the appearance and upkeep are stronger than some service experiences. For many families, that home-like feel is part of what makes the transition easier.
common8 reviews mention this
Activities keep residents engaged
Daily activities and outings are frequently mentioned as keeping residents engaged.
Many reviewers describe a busy calendar of activities, including resident events and scheduled outings. Families mention that staff encourage residents to participate and that there are opportunities for connection through events and social time. Some reviews give specific examples like themed nights and group events, and a few say activities helped residents feel less bored. While some critiques focus on staffing, the activity programming itself comes across as a frequent positive.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Independent Living
Memory Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor patio
Outdoor space
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
John Glenn Columbus International Airport (8 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Advanced Dermatology & Skin Surgery Center (0.1 miles)
B. Well Clinic Integrative Medicine (0.2 miles)
New Albany Family Health (1.1 miles)
Mount Carmel Medical Group New Albany (1.1 miles)
Rachel Zylberberg, MD (7.1 miles)
East Columbus Oral Surgery Specialists (7.6 miles)
Taylor Station Surgical Center (7.6 miles)
Cafes
Fox in the Snow Cafe (1.3 miles)
Starbucks (6.8 miles)
Northstar Cafe (7.1 miles)
Panera Bread (7.5 miles)
Starbucks (7.7 miles)
Starbucks (7.9 miles)
Panera Bread (8.1 miles)
Pharmacies
CVS Pharmacy (1.4 miles)
Walgreens (1.7 miles)
Market District Pharmacy (2 miles)
Walgreens (4.3 miles)
CVS Pharmacy (5.1 miles)
CVS Pharmacy (5.6 miles)
CVS Pharmacy (5.9 miles)
Restaurants
Rusty Bucket Corner Tavern (1.5 miles)
McDonald's (1.9 miles)
Roosters (2 miles)
The Goat New Albany (2.1 miles)
Flanagan's Pub (3.2 miles)
The Barn at Rocky Fork Creek (3.7 miles)
Bibibop Asian Grill (4.4 miles)
Hospitals
Central Ohio Surgical Institute (1.9 miles)
Mount Carmel East (8.1 miles)
Parks
Thompson Park (3.1 miles)
Lyndâs Fun Zone (6.4 miles)
Centergreen Park (6.9 miles)
Civic Park (7.8 miles)
Places of Worship
Westerville Christian Church (7.1 miles)
Oasis Of Life Ministries (7.2 miles)
Macedonian Orthodox Cathedral (8 miles)
The Cross Walk Church (8.5 miles)
Theaters
Dreamscape at AMC Easton Town Center (7.1 miles)
Transportation
Concourse B (7.9 miles)
TSA Security Checkpoint B (7.9 miles)
TSA Pre-Check B (7.9 miles)
Concourse C (7.9 miles)
CMH Passenger Drop-off / Pick-up (7.9 miles)
TSA Security Checkpoint A (8 miles)
John Glenn Columbus International Airport (CMH) (8.1 miles)
Smith's Mill Health Campus offers a comprehensive suite of features designed to support residents with varying stages of dementia and Alzheimer's disease, facilitating their daily lives while enhancing their overall well-being. Assistance with dressing and bathing ensures personal hygiene and comfort, while meal preparation and service cater to dietary needs, fostering nutrition and health. Medication management conveys a structured approach to medication adherence, minimizing the risk of confusion. The provision for transportation arrangements facilitates access to medical appointments, thereby ensuring continuity in care through coordination with healthcare providers. Activities of daily living assistance provides essential support tailored to individual capabilities, promoting independence within a safe environment. With 24-hour supervision, residents receive consistent monitoring that enhances safety and security. The dementia waiver allows for personalized care plans that address specific needs, augmented by specialized memory care programming that promotes cognitive engagement. Additionally, initiatives such as mental wellness programs provide emotional support that can improve quality of life for individuals experiencing mild cognitive impairment or advanced memory loss.
Smith's Mill Health Campus on seniors.fyi includes 12 photos including images showing interior, decor, bedroom, windows, lighting, landscaping, living room, exercise equipment, and more.
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The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
Exercise Equipment, Gym, Treadmill, Workout Space, and Fitness Room
Plant
Clouds
Garage
Lake
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