Solivita of Summit's Trace

Pros

• The STDs at the facility are described as friendly.
• The administrative staff provided requested information to a patient.
• Summit's Trace is described as very nice.

Cons

• Some of the staff at the facility are unconcerned about fulfilling patient orders correctly and providing reliable documentation of care received.
• The kitchen does not follow the Nutritionist's orders in terms of patient preferences and needs.
• The doctor and physician's assistance ignore or are unaware of the patient's medical complaints.
• The equipment in the rooms is antiquated and does not operate properly or easily.
• Administrative staff fail to keep appointments or respond to calls from the patient's contact.
• The reception area is small, unwelcoming, and lacks a bright or cheery atmosphere.
• The atmosphere during a tour of the facility was unsettling and did not meet expectations.
• The experience at the facility was not as bright or cheery, which left a depressing feeling.

Review

Summit's Trace, a local healthcare facility known for its accessibility and proximity to home, has received mixed reviews regarding its services. While some patients appreciate the location and friendly staff, others have raised concerns about various aspects of their experience.

One recurring complaint revolves around the quality of the food provided at Summit's Trace. According to multiple reviewers, the meals were described as terrible. The kitchen often failed to adhere to the nutritional preferences and needs of patients, as outlined by the Nutritionist. This lack of attention to detail can be disheartening for those who are already dealing with health concerns.

Another area where Summit's Trace fell short was in fulfilling patient orders correctly. Some nurses and aids appeared unconcerned about accurately executing requests, leading to dissatisfaction among patients. Additionally, documentation of care received was deemed unreliable by individuals who had experienced such inconsistencies firsthand.

The medical staff at Summit's Trace also faced criticism from certain reviewers. Patients reported that doctors and physician's assistants either ignored their medical complaints or lacked awareness of them altogether. This disconnect between patients and medical professionals can foster an environment of frustration and doubt.

Furthermore, several comments touched upon outdated equipment within patient rooms at Summit's Trace. The antiquated nature of these tools not only hindered their functionality but also made it difficult for patients to operate them properly. This issue underscores the need for regular maintenance and upgrades within healthcare facilities.

Administrative shortcomings were another concern expressed by dissatisfied individuals. It was noted that administrative staff failed to keep appointments or respond promptly to patient inquiries, leading to further frustration and inconvenience for those seeking assistance.

Despite these negative aspects highlighted by some reviewers, there were still positive elements mentioned about Summit's Trace. One reviewer specifically mentioned that they received all requested information from the facility promptly. However, they did note that the reception area felt unwelcoming due to its small size and lack of cheeriness.

Taking into account both positive and negative feedback, it is clear that Summit's Trace has room for improvement. While some reviews praised its accessible location and friendly STDs (this could be a typo and supposed to mean "staff"), issues related to food quality, accuracy in fulfilling patient orders, medical staff awareness, outdated equipment, and administrative efficiency should be addressed for a more satisfactory experience.

In conclusion, maintaining open communication channels with patients, updating equipment regularly, improving the dining experience, addressing documentation reliability concerns, and ensuring prompt attention from administrative staff are crucial steps that Summit's Trace can take to enhance their overall service quality. By addressing these concerns and striving for excellence in all areas mentioned by reviewers, Summit's Trace can create an environment that feels both welcoming and efficient for its residents.

Restaurants

• McDonald's (0.8 miles)
• Block's Bagels, Bakery & Deli (1.4 miles)
• McDonald's (2.3 miles)
• The Top Steakhouse (2.3 miles)
• Royal Fish Shrimp & Chicken (2.4 miles)
• Chili's Too (2.8 miles)
• Eddie George's Grille (2.9 miles)

Hospitals

• Ohio State University Hospital East (1.9 miles)
• Nationwide Children's Hospital (3.3 miles)
• Select Specialty Hospital (3.9 miles)
• Richard M Ross Heart Hospital (4.4 miles)
• OSU Harding Hospital (4.5 miles)
• Mount Carmel East (5 miles)
• Ohio Health (5.6 miles)

Places of Worship

• St Catharine Church (2 miles)
• Faith Ministries Church (2.6 miles)
• Trinity Evangelical Lutheran Church (4 miles)
• Holy Name Church (4 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (2.9 miles)
• Fox in the Snow Cafe (3.4 miles)
• Northstar Cafe (4.3 miles)
• One Line Coffee (4.6 miles)
• Starbucks (4.8 miles)
• Starbucks (5.4 miles)

Pharmacies

• CVS Pharmacy (2.2 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.8 miles)

Transportation

• John Glenn Columbus International Airport (CMH) (2.6 miles)
• Concourse C (2.8 miles)
• TSA Security Checkpoint A (2.8 miles)
• CMH Passenger Drop-off / Pick-up (2.8 miles)
• TSA Security Checkpoint B (2.9 miles)
• TSA Pre-Check B (2.9 miles)
• Concourse B (2.9 miles)

Physicians

• Equitas Health King-Lincoln Medical Center (2.8 miles)
• Nationwide Children's Hospital Livingston Ambulatory Center (3.7 miles)
• Grant Family Medicine/Eastside Surgery Center (4.2 miles)
• The Eye Center of Columbus (4.2 miles)
• Us Healthworks (4.2 miles)
• Stefanie Spielman Comprehensive Breast Center (4.6 miles)
• Taylor Station Surgical Center (4.9 miles)

Parks

• John Bishop Memorial Park (3.9 miles)
• Goodale Park (3.9 miles)
• Scioto Mile - Promenade/Riverfront (4.2 miles)
• Schiller Park (4.4 miles)

Theaters

• Dreamscape at AMC Easton Town Center (4.5 miles)