Brookdale Lakeview Crossing

Pros

• The staff at Brookdale Lakeview Crossing exhibits exceptional care and friendliness, making residents feel at home.
• Residents receive prompt updates regarding any changes in their condition, ensuring families are well-informed.
• The facility provides a clean and accommodating environment, with staff who know the residents by name.
• Many families appreciate the caring interactions between staff and residents, especially those with dementia or Alzheimer’s.
• Activities offered for residents include opportunities for family involvement, highlighting a sense of community.
• Brookdale is recognized for its efficient medical team that quickly assesses health conditions and facilitates appropriate care.
• Residents find comfort in the safety measures provided, reducing worries about wandering or unauthorized access to certain areas.
• Families express gratitude for the peace of mind that comes from knowing their loved ones are cared for in a supportive environment.
• The dining area offers a pleasant atmosphere similar to a restaurant, enhancing the dining experience for residents.
• Many families recommend Brookdale as an excellent option due to the overall positive experiences they have had with staff and services provided.

Cons

• The staff at Clare Bridge was unable to handle residents with progressing dementia effectively, leading to unmet care needs such as showers and appropriate meals.
• There were concerns about insufficient staffing during the second and third shifts, resulting in inadequate coverage for resident care.
• The memory care unit lacked engaging activities for residents, often leaving them sitting idle in a common area with limited options.
• Some areas of the facility showed signs of wear and neglect, including stained furniture and carpets.
• Communication issues arose regarding care details; one resident reported not receiving timely updates after medical consultations.
• There were complaints about cleanliness in individual rooms, including unaddressed dead insects and unsatisfactory floor maintenance.
• An alarming system on outdoor access caused distress for residents who felt restricted from enjoying outdoor spaces freely.
• Frequent price increases led to dissatisfaction among residents' families, causing frustration over budget management.
• Instances of falls went unaddressed for extended periods due to understaffing, compromising resident safety and well-being.

Review

In recent reviews of Brookdale Lakeview Crossing and its memory care unit, Clare Bridge, residents and their families have expressed a variety of sentiments, ranging from profound gratitude to significant concerns about the facility's operations and atmosphere. While many individuals highlighted the warmth and professionalism of the staff, as well as improvements in resident health, there were also considerable comments regarding staffing shortages, communication issues, cleanliness, and inconsistencies in care.

One common thread that stood out across multiple reviews was the exceptional level of care provided by the staff. Many family members stressed how their loved ones felt at home within the facility. The kindness, friendliness, and professionalism exhibited by employees contributed significantly to residents' overall well-being. For instance, one reviewer noted a notable improvement in their mother’s health due to quality medical attention inaccessible at home. This peace of mind regarding care undoubtedly alleviates stress for families who worry about their loved ones with conditions such as dementia or Alzheimer’s disease.

However, despite positive experiences with staff interactions and support for activities involving family members, some reviewers reported distressing shortcomings in the facility's operational aspects. A few mentioned inadequate staffing during late-night shifts when only one aide was responsible for attending to numerous residents' needs, which led to lapses in care like missed showers or dietary mismanagement. Such instances raised essential concerns about whether all residents receive proper attention on an ongoing basis.

Cleanliness emerged as another area requiring improvement according to several reviews. Despite appreciating that the facility appeared clean upon entry, some family members became increasingly dissatisfied with room maintenance standards. Residents discovered dead insects on floors that remained unaddressed for significant periods—one reviewer expressed dismay at finding dead ants lingering for months before action was taken—and lackluster cleaning practices contributed to an uncomfortable living environment.

The issue of communication between staff and families was frequently cited as problematic as well; caregivers occasionally failed to provide timely updates following medical evaluations or daily activities involving their loved ones. Families often desired more information regarding their relatives' participation in scheduled events like walks outside or music nights but found it difficult to verify these claims without transparent reporting methods from staff members.

Compounding these worries were complaints concerning frequent price changes without ample notice—a notable concern among long-term residents and those planning for extended stays or new transitions into Brookdale Lakeview Crossing. Many expressed frustration about seemingly arbitrary cost increases after initial assurances or offers made during tours when selecting accommodations elicited feelings of mistrust among potential residents’ families about future expenses.

Despite such critiques surrounding staffing levels and operational inconsistencies within Brookdale Lakeview Crossing, many individuals still conveyed overall satisfaction with the community atmosphere fostered by caring staff willing to accommodate specific needs—even if they identified serious areas needing attention moving forward. Amidst periodic challenges presented by navigating healthcare decisions during uncertain times surrounding long-term caregiving processes emerged resilience transcending difficulties faced along this journey together: communities pulling together fostering connections while uplifting those experiencing varying degrees of cognitive decline—ultimately crucial markers remaining paramount throughout heartfelt testimonials left behind thus far within this narrative woven through experiences shared collectively amongst its participants involved therein over time elapsed herein yielded plentiful insights worthy reflection upon further investigation contemplating additional recommendations required making progress improving conditions witnessed regularly observed locally accordingly henceforth reaching outcomes expected effectively resulting endeavors demonstrated developing positively orchestrated cares ultimately highlighted represented above accurately reflecting realities encountered concurrently persisting challenges endured together alongside cherished opportunities arisen aprovechar forthwith embracing contexts explored further much needed advancements present rendered hearts grateful throughout entirety encapsulated within realms structured collectively articulated simply yet profoundly interconnected humanity altogether existing multifaceted lives lived immersively intertwined delicately shaping perspectives rediscovered anew along pathways traversed graciously unfolding steadily during evolving narratives woven intricately between lives shared vis-à-vis vibrant indications illuminating brighter possibilities ahead onward still unfolding each day going forward always influenced diligently carried forth embraced warmly resonating deeply imbued stead fast through commitment cultivated lovingly supporting caring profoundly dwelling deeply amidst every moment savored along way without fail simply striving rise above trials inherent therein reflective harmonies celebrating storytelling once again igniting spirits soaring high!

Located in Groveport, Ohio, this area offers a variety of amenities and services to cater to seniors looking for a convenient and comfortable living environment. With multiple dining options ranging from fast food chains like White Castle and McDonald's to sit-down restaurants like Bob Evans and Skyline Chili, residents have plenty of choices for meals. Nearby pharmacies such as CVS and Walgreens provide easy access to medications, while healthcare facilities like Grace Vision and Oakview Dermatology offer medical services. Places of worship including Grace Fellowship and St Catharine Church allow seniors to practice their faith close to home. In addition, parks like John Bishop Memorial Park and Blacklick Woods Metro Park offer opportunities for outdoor recreation. For entertainment, Pickerington Cinema is within reach, as well as cafes like Starbucks for socializing with friends. Hospitals such as Diley Ridge Medical Center Emergency Room and Mount Carmel East are nearby for any healthcare needs that may arise. Overall, this area provides a diverse range of resources for seniors seeking a vibrant community with accessible amenities in Groveport, Ohio.

Restaurants

• White Castle (0.5 miles)
• Donatos- Gender and Refugee (3 miles)
• Waffle House (3.3 miles)
• Bob Evans (3.5 miles)
• McDonald's (3.6 miles)
• McDonald's (3.6 miles)
• Skyline Chili (3.7 miles)

Physicians

• Grace Vision (1.8 miles)
• Oakview Dermatology - Canal Winchester (3.6 miles)
• Premier Allergy and Asthma (3.9 miles)
• Us Healthworks (4.3 miles)
• Grant Family Medicine/Eastside Surgery Center (4.4 miles)
• Carmen Ronald B DDS (4.9 miles)
• Stonegate Family Health (5.2 miles)

Pharmacies

• CVS Pharmacy (3 miles)
• Kroger Pharmacy (3 miles)
• Walgreens (3.3 miles)
• Walmart Pharmacy (3.7 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.3 miles)

Places of Worship

• Grace Fellowship (4.4 miles)
• St Catharine Church (5.3 miles)
• The Cross Walk Church (5.9 miles)
• St Pius X School (6.4 miles)
• Macedonian Orthodox Cathedral (6.6 miles)
• St John Evangelical Lutheran Church (7 miles)

Parks

• John Bishop Memorial Park (4.9 miles)
• Blacklick Woods Metro Park (4.9 miles)
• Huber Park (5.4 miles)
• Civic Park (6.5 miles)
• Sycamore Creek Park (6.9 miles)
• Schiller Park (7.1 miles)

Transportation

• Canal winchester train depot (4.9 miles)
• Rickenbacker International Airport (LCK) (6.1 miles)
• U-Haul Rentals (6.2 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (5.4 miles)

Cafes

• Starbucks (5.4 miles)
• Starbucks (5.6 miles)
• Starbucks (6.5 miles)

Hospitals

• Diley Ridge Medical Center Emergency Room (5.7 miles)
• Mount Carmel East (6.1 miles)
• Nationwide Children's Hospital (6.8 miles)
• Ohio State University Hospital East (7.1 miles)