Elk Run

Pros

• The maintenance team fixed the water heater and were professional, polite, and did an excellent job.
• The staff were quick, very professional, and had a pleasant attitude.
• It is a great place with very nice apartments.
• Residents had a great experience living there for four years, noting a quiet, peaceful, and clean environment, with the landlord and maintenance service rated highly.
• Edith was personable and helped make the move-in process smooth.
• The apartment was nice, and the local manager and maintenance staff were helpful and responsive.
• Maintenance was quick and efficient, with work orders completed promptly.

Cons

• The property manager is hateful and rude to tenants, including those who don't live in the apartments.
• The staff and management are terrible.
• Corporate management is problematic.
• There was a claimed Fire Marshall Ordinance banning grills, which the reviewer disputes and believes was likely an insurance issue.
• The dumpster was not emptied for over two weeks, resulting in an overflowing container and odor.
• The place is described as the worst place ever.
• The property manager is rarely present and sends eviction notices for minor issues, such as missed water payments.
• The deposit was kept in full along with half a month's rent, despite leaving the unit in a dirty condition.

Review

The collection of experiences you find among these remarks paints a picture of a place that can be very appealing in some respects and frustrating in others, depending largely on who you interact with and what you value in a rental home. Many reviewers speak warmly of the maintenance team and the overall atmosphere: quiet, clean, and convenient for those who prioritize a peaceful neighborhood. Several residents recount positive interactions with maintenance staff who respond quickly and perform work with care. One reviewer highlighted a successful fix of the water heater delivered by the maintenance crew in a professional and polite manner, while others praised the maintenance team for showing up promptly to handle issues, with one noting that a specific maintenance person (Rocky) was consistently reliable and effective. The sentiment here is clear: when it comes to fixing things, the on-site crew is often described as capable, courteous, and timely.

The human touch of individual staff members also stands out in several accounts. Edith is repeatedly described as personable and efficient, especially during the move-in process when a potential resident was relocating from out of state. Juanita is singled out by name as "the best," with comments that she does things right and completes tasks well. These positive mentions of staff help to illustrate that the property can feel welcoming and well-run at the ground level, particularly in terms of service responsiveness and personal attention. For some residents, this warmth and efficiency translate into a strong sense of reassurance and trust in the daily operation of the community.

On the other hand, a recurring thread of critique targets the property management side of the operation. Several reviews express disappointment or outright dissatisfaction with the property manager, describing her as hateful, rude, or unhelpful, even toward tenants who do not live on-site. Some remarks go further, pointing to a perceived bias against cats and a general sense of unpleasantness that undermines what might otherwise be a comfortable living environment. The phraseology used - hateful, rude, and frankly dismissive - suggests that for some residents the management experience can significantly detract from the overall impression, creating a mood of unease or distrust that colors other interactions.

In addition to personal demeanor, practical and policy-related complaints contribute to a more mixed overall picture. Several reviews mention outdated appliances and cabinets, with comments that the units are acceptable but not modern, and that the lack of central air can make summer months uncomfortable. One reviewer even laments a lack of three-bedroom options, coupled with a perception that the rent is high for the level of amenities offered. There are also concrete grievances about building operations: delayed or infrequent dumpster service leading to odors, and in some unhappy cases, disputes over deposits after moving out. The combination of older fixtures and inconsistent common-area maintenance can make the experience feel less polished, even as some residents still report happy memories of their time there.

There are also specific anecdotes about policy enforcement and communication that add to the complexity. A notable incident involved a supposed prohibition on grilling on patios, attributed to a Fire Marshall Ordinance. When a resident checked directly with the fire department, there was no such rule, which led to questions about whether the policy was truly safety-based or driven by other concerns, such as insurance. This kind of inconsistency can erode trust and leave residents feeling uncertain about what is allowed and what isn't, especially when coupled with other administrative frustrations like letters about eviction for missing water utility, or disputes over whether routine maintenance tasks were completed to a standard that prevents further problems.

Overall, the place seems to balance a strong set of practical advantages with a fragility around management dynamics and some aging infrastructure. For some residents, it's a place they would recommend and remember fondly: quiet neighborhoods, clean surroundings, and a maintenance team that delivers when needed, backed by personable staff who help ease the transition into a new home. For others, the experience is marred by inconsistent policies, perceived rudeness from management, and issues that make day-to-day living less seamless. The spectrum of feedback suggests that potential renters should weigh the value of a well-maintained on-site team and a tranquil setting against the realities of older interiors, occasional service gaps, and the importance of engaging with a property manager whose communication and demeanor align with their expectations.

In the end, the narrative speaks to a living community with clear strengths and notable flaws. It's a place where quick and respectful maintenance can transform a property into a comfortable home for some, while for others, experiences with management and aging infrastructure can significantly dampen that same sense of home. If you're considering moving in, you'll want to weigh how much you value a responsive maintenance experience and a quiet, family-friendly atmosphere against the potential frustrations tied to management interactions, policy clarity, and unit updates.

This part of Columbus, Ohio offers a variety of amenities and services that may be of interest to seniors considering the area for living. In close proximity, there are several dining options such as White Castle, McDonald's, and Donatos, providing convenient choices for meals. Additionally, there are multiple physicians' offices and pharmacies nearby, including Grace Vision and Oakview Dermatology for healthcare needs. For recreational activities, there are parks like Blacklick Woods Metro Park and Civic Park in the vicinity. Transportation options include Rickenbacker International Airport and U-Haul Rentals for travel needs. Hospitals such as Nationwide Children's Hospital and Ohio State University Hospital East are also within reach for medical emergencies. With these resources available in the area, seniors can easily access essential services and enjoy a comfortable lifestyle in this part of Columbus.

Restaurants

• White Castle (0.8 miles)
• McDonald's (2.6 miles)
• Donatos- Gender and Refugee (4 miles)
• Waffle House (4.2 miles)
• Bob Evans (4.2 miles)
• McDonald's (4.3 miles)
• Skyline Chili (4.4 miles)

Physicians

• Grace Vision (2.1 miles)
• Oakview Dermatology - Canal Winchester (4.3 miles)
• Premier Allergy and Asthma (4.5 miles)
• Us Healthworks (4.7 miles)
• Grant Family Medicine/Eastside Surgery Center (4.7 miles)
• Grant Medical Center (5.2 miles)
• Carmen Ronald B DDS (5.6 miles)

Pharmacies

• Kroger Pharmacy (2.6 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4 miles)
• Walgreens (4.2 miles)
• Walgreens (4.4 miles)
• Walmart Pharmacy (4.4 miles)

Cafes

• Starbucks (5 miles)
• Starbucks (6.5 miles)
• Starbucks (7 miles)

Places of Worship

• St Catharine Church (5 miles)
• Grace Fellowship (5.4 miles)
• The Cross Walk Church (6.6 miles)
• Trinity Evangelical Lutheran Church (6.9 miles)
• St Pius X School (7.3 miles)

Parks

• John Bishop Memorial Park (5.2 miles)
• Blacklick Woods Metro Park (5.8 miles)
• Schiller Park (6.3 miles)
• Huber Park (6.3 miles)
• Civic Park (7.2 miles)

Transportation

• Rickenbacker International Airport (LCK) (5.5 miles)
• Canal winchester train depot (5.7 miles)
• U-Haul Rentals (7.1 miles)

Hospitals

• Nationwide Children's Hospital (6.1 miles)
• Diley Ridge Medical Center Emergency Room (6.5 miles)
• Ohio State University Hospital East (6.6 miles)
• Mount Carmel East (6.6 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (6.4 miles)