Majestic Care Of Whitehall

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  • Interior

    A spacious gym interior with various exercise equipment and a TV.

  • Outdoors

    The entrance of a healthcare facility with 'Majestic Care Whitenaut' signage and logo.

  • Decor

    A traditional stone fireplace with a decorative clock mounted above, showcasing classic home decor.

  • Living Room

    A cozy living room with two upholstered chairs, a wooden coffee table, an armoire, and a patterned rug.

  • Building

    Front entrance of a building with columns and a covered porch.

  • Bedroom

    A cozy bedroom with a bed, a wardrobe, and a window letting in natural light.

  • Trees

    A brick building with white columns at the entrance, viewed from across a road.

  • Windows

    A well-lit dining room with neatly arranged tables and chairs.

  • Lobby

    A well-lit reception area with a desk, clock, and wooden furniture.

  • Hallway

    A long, illuminated hallway with doors on either side and a carpeted floor.

  • Exercise Equipment

    A well-equipped fitness center with various exercise machines and equipment.

  • Plant

    A cozy living room with comfortable seating and decorative elements.

Majestic Care Of Whitehall

4805 Langley Avenue, Whitehall, OH 43213

For more information about senior living options: (844) 490-3973

2.8 from 42 reviews
5 stars
16
4 stars
4
3 stars
0
2 stars
0
1 stars
22

Skilled Nursing Facility

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    Overall Review of Majestic Care Of Whitehall

    Pros

    • pro Majestic Care of Whitehall is a nice building with friendly and welcoming staff.
    • pro The staff are attentive and cheerful, and the nurses and aides promptly answer calls and questions.
    • pro The facility has a homelike ambience that long-term residents seem to love.
    • pro Jacki and the administration resolve issues quickly and provide helpful solutions.
    • pro Jackie helped with transfers and placement, and the facility is clean with everyone being very nice.
    • pro Taylor, Alivia, and Maurice are described as rockstars, and the dialysis unit is top notch.
    • pro Kim, Gloria, and Sabrina are praised for attentive care and helpful assistance with transfers.
    • pro The DON goes above and beyond to help.
    • pro The aides, nurses, therapists, and the dietitian provide good overall care.

    Cons

    • pro The staff are rude and do not perform their duties.
    • pro Administration and management are chaotic and unorganized.
    • pro Billing practices are described as fraudulent and intended to defraud patients.
    • pro Residents experience neglect, such as missed showers and lost laundry.
    • pro The facility smells like urine and lacks basic amenities, like an ice machine.
    • pro Communication is poor and staff are unresponsive, especially on weekends.
    • pro There are reports of serious harm to residents, including infections and death, linked to care.
    • pro The facility is not a good place to admit loved ones; go elsewhere.
    • pro Some staff exhibit unprofessional behavior and negative attitudes.

    Review

    Majestic Care of Whitehall elicits a wide range of experiences from residents, families, and visitors, with opinions split between genuine praise for at-times solid caregiving and sharp criticisms about neglect, communication failures, and administrative shortcomings. A number of people describe the building itself as pleasant, with a welcoming ambiance and cheerful, courteous staff. One reviewer who visited after a tour last week called the facility nice and noted that everyone they encountered was polite, while others highlighted a clean, homelike atmosphere and a sense that the staff cared about the residents. The introduction of a newer dialysis unit and some long-tenured staff members are also pointed to as high points by those who speak positively about the place.

    Several accounts focus on compassionate, attentive care from particular staff members. For example, some people praise caregivers who went above and beyond, and they name specific individuals who made a difference. Don is cited as someone who consistently goes above and beyond, and other day shift aides like Kim and Gloria are singled out for helping with wheelchair transfers and being attentive to patients' needs. Sabrina, a night shift aide, is also thanked for her support. There are mentions of a positive impression from the leadership team in some instances, such as improvements after engaging with the administrator and nursing director, and a sense that certain staff members - along with a forward-looking administration - were working to resolve issues and keep families informed. In several scenes, visitors describe staff as friendly, patient, and responsive, and a few reviewers emphasize that the facility had moments of strong teamwork and genuine care.

    Not all feedback aligns with those favorable impressions. A substantial number of reviews recount serious concerns about neglect, miscommunication, and mistreatment. Some families report long stretches without essential care - such as two weeks without showers - and instances of lost laundry. There are troubling accusations of financial mismanagement or theft, with a patient's family member describing money being handled improperly and not returned for days, despite assurances. The tone here is urgent and calling for accountability, with appeals to involve police and state oversight in some cases. Several reviews describe rude or irritated behavior from staff when concerns are raised, and a broader pattern of poor communication, which some families say makes it difficult to know what is happening with their loved ones.

    Other comments paint a bleak picture of the facility's administration and day-to-day operations. A few reviewers say the place feels disorganized and chaotic, with allegations of billing practices that some feel verge on defrauding private pay patients and Medicaid. There are mentions of a perceived lack of preparedness at intake and ongoing issues with accountability and follow-through. One critical account describes a facility that smelled consistently of urine, had outdated infrastructure, and lacked basic amenities like an ice machine, with nurses and aides sometimes working without essential supplies. Overall, the sentiment in these reviews is a warning: seek alternatives when possible, verify all care plans and billing details, and consider independent oversight if you're entrusting a loved one to this setting.

    There are painfully specific cases attached to these broader concerns. One family recounts a father who was admitted for respite care and later returned home severely ill, with multiple life-threatening problems diagnosed after the fact, including sepsis and a heart attack, with strong implications that his treatment during the stay was insufficient or delayed. In another account, a mother who had a stroke while a resident reportedly did not receive the appropriate attention, and the hospital later confirmed significant health declines that some reviewers attribute to inadequate care at the facility. These stories are wrenching and are presented by families who feel profoundly let down by the care system at this particular home.

    Amid the heavier criticisms, there are also reminders of positive, individualized experiences. Some patients and families emphasize the value of specific staff members who demonstrated diligence and empathy, noting that care quality could fluctuate but that there were moments of genuine responsiveness and comfort. A few reviewers mention how administrative staff and social workers helped transition loved ones to better arrangements, with gratitude expressed toward particular people who navigated complex circumstances and worked toward feasible solutions. In these testimonials, Majestic Care of Whitehall is not dismissed outright; rather, it is depicted as a place where dedicated individuals can make a meaningful difference even as systemic issues undermine trust and consistency for many others.

    Overall, the body of feedback presents a facility that is not easily categorized as simply "good" or "bad." There are clear acknowledgments that Majestic Care of Whitehall can be a welcoming, supportive environment with compassionate caregivers and successful patient outcomes in some cases. Yet there are equally strong, consistently repeated concerns about neglect, poor communication, alleged inappropriate billing practices, and administrative chaos that can overshadow the potential positives. Families warn prospective residents to proceed with caution, to ask detailed questions about care plans, medication administration, and billing, and to verify every step of the process with the administration and with state oversight bodies if necessary. The bed bug outbreak and spraying add another practical caution for visitors and staff, underscoring the importance of cleanliness, pest control, and vigilance in any long-term care setting.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (3 miles away) John Glenn Columbus International Airport (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Majestic Care Of Whitehall in Whitehall, OH is a vibrant and comfortable assisted living community designed to meet the needs and preferences of its residents. The community offers a wide range of amenities to enhance the quality of life for its residents.

    For those who enjoy staying active and socializing, there are various activities available such as fitness programs, resident-run activities, and scheduled daily activities. Residents can also explore nearby cafes, parks, restaurants, pharmacies, and places of worship with the help of the community's transportation arrangements.

    The community provides a luxurious and well-maintained environment with amenities including a beauty salon, gaming room, small library, fitness room, and outdoor space. Residents can stay connected with their loved ones through amenities like cable or satellite TV, Wi-Fi/high-speed internet access in their fully furnished private rooms.

    To ensure the safety and well-being of residents, there is 24-hour supervision along with a 24-hour call system in place. The caring staff assists residents with activities of daily living such as bathing, dressing, transfers, medication management, meal preparation according to special dietary restrictions like diabetes diet. Mental wellness programs are also offered to prioritize the emotional well-being of residents.

    In terms of dining experience at Majestic Care Of Whitehall, they offer restaurant-style dining where nutritious meals are prepared and served while taking into consideration any special dietary requirements that residents may have.

    Overall, this assisted living community provides a supportive environment where residents can enjoy an active lifestyle while receiving individualized care services tailored to their unique needs.

    Nearby Places of Interest

    Physicians

    • Grant Family Medicine/Eastside Surgery Center (0.2 miles)
    • Us Healthworks (0.3 miles)
    • Orthopedic One (2.2 miles)
    • Taylor Station Surgical Center (2.2 miles)
    • Retina Group (2.2 miles)
    • Stonegate Family Health (2.4 miles)
    • Ohio ENT & Allergy Physicians (2.6 miles)

    Parks

    • John Bishop Memorial Park (0.3 miles)
    • Civic Park (2.9 miles)
    • Blacklick Woods Metro Park (3.3 miles)
    • Huber Park (3.5 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • CVS Pharmacy (0.5 miles)
    • CVS Pharmacy (2.2 miles)
    • Kroger Pharmacy (2.5 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (2.7 miles)
    • Sermonix Pharmaceuticals (2.8 miles)

    Hospitals

    • Mount Carmel East (1.9 miles)
    • Ohio State University Hospital East (5 miles)
    • Nationwide Children's Hospital (5.7 miles)

    Restaurants

    • Taco Bell (2.3 miles)
    • Jolly Pirate Donuts (2.7 miles)
    • Chili's Too (2.7 miles)
    • Eddie George's Grille (2.7 miles)
    • The Top Steakhouse (2.7 miles)
    • Block's Bagels, Bakery & Deli (2.8 miles)
    • White Castle (2.9 miles)

    Cafes

    • Starbucks (2.4 miles)
    • Starbucks (2.7 miles)
    • Starbucks (3.4 miles)
    • Starbucks (4.5 miles)
    • Starbucks (4.9 miles)

    Places of Worship

    • The Cross Walk Church (2.7 miles)
    • St Catharine Church (2.9 miles)
    • Macedonian Orthodox Cathedral (3.5 miles)
    • St Pius X School (4 miles)
    • Grace Fellowship (5.1 miles)
    • Faith Ministries Church (5.9 miles)

    Transportation

    • TSA Security Checkpoint A (2.7 miles)
    • Concourse B (2.7 miles)
    • TSA Pre-Check B (2.8 miles)
    • TSA Security Checkpoint B (2.8 miles)
    • John Glenn Columbus International Airport (CMH) (2.8 miles)
    • CMH Passenger Drop-off / Pick-up (2.8 miles)
    • Concourse C (2.9 miles)

    Theaters

    • Pickerington Cinema Pickerington, Oh (5 miles)

    Frequently Asked Questions

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