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2.9 from 52 reviews
5 stars
19
4 stars
6
3 stars
1
2 stars
1
1 stars
25
Overall Review of Majestic Care Of Whitehall
caveat37 reviews mention this
Staff care and accountability split
Reviews describe both attentive caregiving and serious breakdowns in support.
Many reviews praise staff for being friendly, attentive, and responsive, including aides answering call bells promptly and team members helping with therapies and daily needs. Others raise concerns about neglect and inadequate care, including missed hygiene, supply issues, lost items, and families reporting serious incidents. Several writers also point to unprofessional behavior and poor follow-through, especially when communication breaks down. Taken together, residentsā experiences with day-to-day care and accountability appear inconsistent.
caveat14 reviews mention this
Neglect concerns and medical events
Some residents and families report missed care and alarming medical outcomes.
A recurring concern in the reviews is that basic care and monitoring were not provided as expected, including delayed or insufficient assistance and hygiene problems. Several reviews describe severe consequences, such as hospital transfers tied to infections or complications, and one review describes a resident returning unresponsive after respite care. Others mention wound-related worries and complaints about how conditions were handled. These accounts are strong enough that multiple reviewers advise families to seek alternatives.
caveat7 reviews mention this
Cleanliness is a mixed picture
Reviews conflict on cleanliness, ranging from a tidy visit to serious hygiene concerns.
Some reviewers describe a clean facility, including during tours and visits, and one notes that the place looked clean when they walked in. Other reviews are much harsher, citing an odor, unsanitary conditions, and a bed bug outbreak. A few also connect cleanliness problems to care quality concerns. Overall, cleanliness impressions vary widely across reviewers.
common3 reviews mention this
Therapy, activities, and rehab support
Residents describe therapy and structured support that helped them get through recovery.
Several reviews mention rehabilitation and therapy support, including help from OT/PT and general therapy involvement during a rehab stay. One review highlights activities as something that helped during a difficult period, alongside therapy. Another mentions helpful support for transfers and ongoing daily assistance. While not every review focuses on therapy, the positive mentions suggest structured support can matter to residents and families.
caveat5 reviews mention this
Communication and phones
Families report frustrating communication problems and delayed responses.
Some reviews point to phone systems that were not working, making it difficult to reach a loved one. Others describe poor follow-up, including no calls back and waiting extended periods without updates. A few positive comments mention staff contacting families and resolving issues when they were raised. Even with the improvements noted by some reviewers, communication issues show up often enough to be a concern.
common6 reviews mention this
Front-desk friendliness gets praise
Multiple reviews praise specific staff for being kind and welcoming.
Beyond general caregiving, some reviewers single out people at the front desk or along the care team as especially kind-hearted and welcoming. Several positive reviews describe smooth problem-solving after contacting staff and getting callbacks with solutions. A tour-focused review also reports politeness from staff during the visit. While experiences vary overall, these mentions suggest friendliness and interpersonal help stand out for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
150 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
John Glenn Columbus International Airport (3 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Grant Family Medicine/Eastside Surgery Center (0.2 miles)
Us Healthworks (0.3 miles)
Orthopedic One (2.2 miles)
Taylor Station Surgical Center (2.2 miles)
Retina Group (2.2 miles)
Stonegate Family Health (2.4 miles)
Ohio ENT & Allergy Physicians (2.6 miles)
Parks
John Bishop Memorial Park (0.3 miles)
Civic Park (2.9 miles)
Blacklick Woods Metro Park (3.3 miles)
Huber Park (3.5 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (0.5 miles)
CVS Pharmacy (2.2 miles)
Kroger Pharmacy (2.5 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.7 miles)
Sermonix Pharmaceuticals (2.8 miles)
Hospitals
Mount Carmel East (1.9 miles)
Ohio State University Hospital East (5 miles)
Nationwide Children's Hospital (5.7 miles)
Restaurants
Taco Bell (2.3 miles)
Jolly Pirate Donuts (2.7 miles)
Chili's Too (2.7 miles)
Eddie George's Grille (2.7 miles)
The Top Steakhouse (2.7 miles)
Block's Bagels, Bakery & Deli (2.8 miles)
White Castle (2.9 miles)
Cafes
Starbucks (2.4 miles)
Starbucks (2.7 miles)
Starbucks (3.4 miles)
Starbucks (4.5 miles)
Starbucks (4.9 miles)
Places of Worship
The Cross Walk Church (2.7 miles)
St Catharine Church (2.9 miles)
Macedonian Orthodox Cathedral (3.5 miles)
St Pius X School (4 miles)
Grace Fellowship (5.1 miles)
Faith Ministries Church (5.9 miles)
Transportation
TSA Security Checkpoint A (2.7 miles)
Concourse B (2.7 miles)
TSA Pre-Check B (2.8 miles)
TSA Security Checkpoint B (2.8 miles)
John Glenn Columbus International Airport (CMH) (2.8 miles)
Majestic Care Of Whitehall on seniors.fyi includes 13 photos including images showing interior, decor, bedroom, building, windows, living room, entrance, gym, and more.
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Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
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