Eastland Manor

Pros

• The management team is great.
• They're dedicated to making the living experience here a good one.
• The grounds are well kept.
• The maintenance team is very professional.
• Managers are friendly and professional.
• Problems are handled as swiftly as possible.
• This property is one of the most well-maintained properties.
• The nicest people to work with.
• The lobby is relaxing.
• The game room on the top floor is nice to celebrate with friends.
• The apartment has a decent size living room, a very spacious bedroom, and a bathroom that's larger than most other apartment buildings.
• There is an outdoor balcony that looks out over a forested area and is very pleasant in the summer.
• The best aspect of Eastland Manor is the security.
• Security doors and personnel are very welcome.
• Safe, comfy senior apartments.
• The property is located on a large plot of tree-filled land, making for a pleasant location.

Cons

• They deactivated the emergency pull cords, delaying help when needed.
• There are roaches, bed bugs, and mice in the building.
• The new owners are not very friendly.
• The facility runs like a prison with many rules and eviction threats.
• The office staff are rude, unprofessional, and often unavailable.
• The water is often off and there are ongoing plumbing issues.
• Maintenance takes forever to fix problems.
• The elevators are always breaking down and take a long time to be repaired.

Review

Eastland Manor stands out in the neighborhood as a place that many residents have strong feelings about, mixing solid positives with persistent caveats. A number of people praise the apartments themselves: comfortable, reasonably sized living rooms, spacious bedrooms, and bathrooms that are larger than what many neighboring buildings offer. The kitchens are described as small, but for many tenants that's an acceptable trade-off, especially when the rest of the unit feels airy and well laid out. Several reviewers highlight the grounds as a real asset - tree-filled lots, a forested view from balconies, and a sense of quiet that makes the property feel more like a secluded retreat than a typical rental. The building's exterior and communal spaces are repeatedly noted as well-kept, with a lobby that many find relaxing and gracious, and even a top-floor game room that residents use to celebrate with friends. In short, there is a strong thread of appreciation for the physical space itself and the atmosphere it can offer.

On the management and service side, experiences vary but tend to cluster around two clear poles. A number of residents describe a highly responsive, professional team: staff listen to concerns, maintenance is swift, and managers are friendly and capable. In those testimonials, the management's dedication to making the living experience good is a common refrain, and several reviewers note rapid resolution of problems, thoughtful attention to tenant needs, and a sense that tenants' quality of life is a genuine priority. That sentiment is reinforced by statements about security - official doors and on-site personnel add a feeling of safety that many senior residents value deeply - and by the organization's willingness to address issues promptly.

Yet the picture isn't uniform. A notable portion of the feedback reflects significant concerns about how the property is managed and maintained, particularly after a change in ownership. An update reveals that a new company took ownership and, for many, that shift did not bring the same level of friendliness or attentiveness. Pervasive problems such as roaches, bedbugs, and mice are repeatedly cited, painting a troubling image of uninvited guests that complicate comfortable living. Some residents explicitly say they would not recommend Eastland Manor in light of these issues, signaling a stark departure from the earlier glow in the reviews. This shift suggests that ownership changes can have a dramatic impact on day-to-day living experiences, especially when pest control and courteous, reliable service become inconsistent.

Another layer to the story is the sense among some tenants that the building operates under rules and constraints that feel constraining or punitive. Several accounts describe a HUD-run or heavily regulated environment where residents feel threatened with eviction if they don't comply with certain expectations. The office atmosphere is described by some as less accessible - doors sometimes locked, hours limited, and communication challenging. Water outages and ongoing plumbing problems further complicate life for residents, with reports of long waits for repairs and routine spraying for pests that, while intended to address a real problem, underscores the sense of ongoing, unresolved maintenance concerns. The combination of restricted access, rule-enforcement rhetoric, and practical inconveniences like plumbing issues creates a contrast with the more positive experiences reported by others.

Personal anecdotes add texture to the overall portrait. Some residents recount a loss of trust around deposits, claiming that money was promised back after a move-out inspection but never received. There are also remarks about the age of the building - almost 50 years old in some descriptions - and how that age translates into occasional structural annoyances: elevators that break down and take long to fix, inconsistent exterior lighting, and general wear-and-tear that can make a building feel tired despite efforts to keep it neat. On the flip side, other reviewers emphasize the pleasant aspects of old-world character paired with modern conveniences, noting that the setting - the large plot of land, the forest views, the outdoor balconies - can still deliver a delightful living experience when everything is functioning smoothly and the staff are consistently responsive.

In the end, Eastland Manor emerges as a place of strong contrasts. For some residents, it is a cozy, manageable, and secure senior community with an attentive team, good grounds, and a comfortable layout that suits a peaceful lifestyle. For others, especially those who have lived through ownership transitions, it has become a source of frustration: persistent pest issues, inconsistent maintenance, unreliable office responsiveness, and a sense that the building's age and the ever-shifting management style are hindrances to comfortable living. The overall takeaway is that Eastland Manor can be a good home for the right person in the right circumstances, but prospective residents should carefully assess the current ownership, management responsiveness, pest history, maintenance reliability, and access to tenant services before making a decision. Those who prioritize security, quiet surroundings, and a strong sense of community may still find it appealing, while those who require consistent pest-free conditions and highly responsive management will want to investigate recent experiences and talk directly to current residents before committing.

This part of Columbus, Ohio offers a variety of amenities and services that may be appealing for senior living. With several physicians, pharmacies, and hospitals in close proximity, residents have easy access to healthcare facilities. Additionally, the area features a selection of restaurants, cafes, and parks for leisure activities and dining options. Places of worship are also conveniently located for those seeking spiritual fulfillment. Transportation options, including an airport and TSA checkpoints, provide convenience for travel needs. Overall, this area provides a well-rounded living environment with essential services and recreational opportunities for seniors.

Physicians

• Grace Vision (0.2 miles)
• Us Healthworks (2.4 miles)
• Grant Family Medicine/Eastside Surgery Center (2.5 miles)
• Stonegate Family Health (4 miles)
• Retina Group (4.7 miles)
• Orthopedic One (4.7 miles)
• Taylor Station Surgical Center (4.8 miles)

Restaurants

• White Castle (1.7 miles)
• Waffle House (2.7 miles)
• The Top Steakhouse (3.1 miles)
• Donatos- Gender and Refugee (3.4 miles)
• Taco Bell (3.8 miles)
• Block's Bagels, Bakery & Deli (3.9 miles)
• Jolly Pirate Donuts (4.1 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.5 miles)

Parks

• John Bishop Memorial Park (3 miles)
• Blacklick Woods Metro Park (4.2 miles)
• Huber Park (4.6 miles)
• Civic Park (5.1 miles)
• Schiller Park (5.9 miles)

Places of Worship

• St Catharine Church (3.4 miles)
• The Cross Walk Church (4.6 miles)
• Grace Fellowship (4.7 miles)
• Macedonian Orthodox Cathedral (5.4 miles)
• St Pius X School (5.5 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4.8 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)

Hospitals

• Mount Carmel East (4.3 miles)
• Ohio State University Hospital East (5.3 miles)
• Nationwide Children's Hospital (5.4 miles)

Transportation

• TSA Security Checkpoint A (5.2 miles)
• John Glenn Columbus International Airport (CMH) (5.2 miles)
• Concourse B (5.2 miles)
• TSA Pre-Check B (5.2 miles)
• TSA Security Checkpoint B (5.2 miles)
• CMH Passenger Drop-off / Pick-up (5.2 miles)
• Concourse C (5.3 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (5.3 miles)