Eastland Health Care And Rehabilitation Center

2425 Kimberly Parkway East, Columbus, OH 43232

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

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    Overall Review of Eastland Health Care And Rehabilitation Center

    Pros

    • pro The staff are caring and nurturing toward residents.
    • pro They are supportive and keep families informed about their loved ones' care.
    • pro The team provides attentive, compassionate care.

    Cons

    • pro The hospital's phone system disconnects callers and staff do not answer, which is extremely aggravating for families.
    • pro The facility should be ashamed to run such a place.
    • pro The employees do not care for the patients.
    • pro They will leave a loved one rotting in their own feces instead of taking care of them.
    • pro Staff did not help a sister-in-law who sat in her own feces after an amputation until visitors asked.

    Review

    The collection of experiences described paints a mixed and emotionally charged picture of the facility in question. One reviewer paints a scene of urgent distress and bureaucratic blockage: an attempt to notify a family member in the hospital was thwarted by phone line troubles that dragged on for what felt like an eternity. The person spent about 20 minutes trying to get through, only to be disconnected repeatedly. The frustration is framed not just as an inconvenience, but as a barrier during a critical moment when a father needed to be informed. The reviewer says they intend to escalate the issue to a governmental official the next day, underscoring how seriously they took the lack of access and communication during a time of crisis.

    Another review shifts the focus from communication to the quality of day-to-day care. The writer questions the facility's star rating, insisting that five stars cannot be legitimate given what they witnessed. They describe a staff culture that appears to lack concern for patients, arguing that loved ones can be left in a degrading and unsanitary situation - "rotting on the bed in their own feces." The most explicit and troubling anecdote involves a sister-in-law who had undergone an amputation and reportedly sat in feces for a period before anyone intervened, with care only arriving once family members asked about it during a visit. This account emphasizes a perceived failure in basic dignity, sanitation, and timely assistance.

    The same review extols the depravity of the neglect by contrasting it with a firm admonition: do not entrust your loved ones to this facility if you have any other option. The tone is emphatic and emotionally charged, using words like "disgusted" to convey a deep breach of trust and safety. The reviewer's call to reconsider engagement with the facility rests on an assertion of systemic neglect rather than occasional lapses, presenting a narrative of consistent or chronic issues that undermine patient welfare and family peace of mind.

    In stark contrast to these severe concerns, another review offers a completely different perspective. The reviewer praises the facility - referred to as Felicity (likely the name of the care home or unit) - for its caring and nurturing staff. They describe a experience centered on a grandmother who receives attentive and supportive care, with staff who consistently keep the family informed about her situation and progression. This account paints a picture of open communication, ongoing engagement, and a team that the family feels good about and cannot fault. The language here is warm and approving, suggesting that at least some units or shifts maintain a high standard of patient-centered care.

    Taken together, the reviews reveal an unsettling inconsistency in the facility's performance and reputation. While one family asserts a pattern of neglect and poor communication, another describes a cohesive, responsive, and compassionate team that earns high marks from loved ones. Such discord points to potential variations across departments, shifts, or individual staff members, rather than a uniform experience. It also highlights the critical role of reliable communication and timely, respectful care in shaping families' trust and satisfaction with a care setting.

    What emerges is a need for closer scrutiny of both operational practices and patient outcomes at this facility. On one hand, the troubling anecdote about sanitation, delayed assistance, and ineffective phone access must be addressed to prevent harm and restore confidence among families. On the other hand, the positive review demonstrates that when a facility operates with engaged staff, transparent communication, and sincere patient advocacy, it can deliver comforting, high-quality care that families value deeply. The truth may lie in applying best practices from the positive account across the entire organization, while urgently rectifying the gaps highlighted by the negative experiences.

    If you are considering this facility for a loved one, these accounts suggest a cautious approach: gather firsthand feedback from multiple families, ask about specific protocols for patient hygiene, response times, and family communication, and verify which unit or shift you would be assigned to. It may also be prudent to visit in person, observe the cleanliness and responsiveness of staff, and inquire about the steps the administration takes to prevent the kind of neglect described in the negative review. In any case, preparation, questions, and a clear plan for staying connected with caregivers will be essential to ensure your loved one receives the level of care and respect you expect.

    Features

    Housing

    • 93 resident community capacity 93 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (5 miles away) John Glenn Columbus International Airport (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Eastland Health Care And Rehabilitation Center in Columbus, OH is a vibrant and well-equipped assisted living community. Residents are provided with a wide range of amenities to enhance their comfort and enjoyment of daily life.

    For those who enjoy pampering themselves, there is a beauty salon where residents can get haircuts, manicures, and other salon services. Cable or satellite TV is available for entertainment in each resident's room. The community also offers community-operated transportation for residents to easily access nearby destinations.

    The computer center allows residents to stay connected with loved ones online or pursue personal interests. Meals are served in a spacious dining room, providing restaurant-style dining experiences. For residents who prefer cooking themselves, kitchenettes are available in each residence.

    Recreational options abound at Eastland Health Care And Rehabilitation Center. Fitness enthusiasts can make use of the fitness room, while the gaming room provides opportunities for friendly competition and leisure activities. Outdoor spaces like gardens offer peaceful places to relax and enjoy nature.

    Residents can take advantage of housekeeping services to keep their living spaces tidy and clean. Move-in coordination is provided to assist new residents in settling smoothly into their new homes. A small library offers reading material for leisurely pursuits, and telephones allow easy communication with family and friends.

    Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments when needed. A wellness center caters to the overall health and wellbeing of residents by offering various programs and resources. Wi-Fi/high-speed internet ensures that residents can stay connected with the outside world.

    In terms of care services, Eastland Health Care And Rehabilitation Center prioritizes the safety and comfort of its residents. A 24-hour call system provides peace of mind knowing that help is readily available if needed. Round-the-clock supervision ensures that residents' needs are attended to promptly.

    Assistance with activities of daily living such as bathing, dressing, and transfers is offered by caring staff members. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service. Medication management is provided to ensure that residents receive their medications on time.

    The community also places a strong emphasis on mental wellness, offering programs and support tailored to residents' emotional wellbeing. Transportation arrangements can be made for residents who need to visit physicians or require other medical services.

    In terms of nearby amenities, Eastland Health Care And Rehabilitation Center benefits from its convenient location. There are two cafes nearby where residents can enjoy meals or socialize with friends. Four parks offer opportunities for outdoor recreational activities and relaxation.

    Ten pharmacies are easily accessible for the convenience of residents in managing their medication needs. Additionally, there are ten physicians nearby who offer medical expertise and care. Twelve restaurants provide a variety of dining options for residents looking to explore the local culinary scene.

    There is one transportation option available nearby for easy access to other areas of interest in Columbus. Three places of worship allow residents to continue practicing their faith if desired. Lastly, a hospital in close proximity ensures that medical emergencies can be promptly addressed.

    Overall, the Eastland Health Care And Rehabilitation Center offers a comprehensive assisted living community with an array of amenities and care services to support the wellbeing and comfort of its residents.

    Nearby Places of Interest

    Physicians

    • Grace Vision (0.4 miles)
    • Us Healthworks (2.2 miles)
    • Grant Family Medicine/Eastside Surgery Center (2.3 miles)
    • Stonegate Family Health (3.9 miles)
    • Retina Group (4.5 miles)
    • Orthopedic One (4.6 miles)
    • Taylor Station Surgical Center (4.7 miles)

    Restaurants

    • White Castle (1.9 miles)
    • Waffle House (2.8 miles)
    • The Top Steakhouse (2.9 miles)
    • Donatos- Gender and Refugee (3.4 miles)
    • Taco Bell (3.7 miles)
    • Block's Bagels, Bakery & Deli (3.8 miles)
    • Jolly Pirate Donuts (4 miles)

    Pharmacies

    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.4 miles)
    • CVS Pharmacy (3.4 miles)

    Parks

    • John Bishop Memorial Park (2.8 miles)
    • Blacklick Woods Metro Park (4.1 miles)
    • Huber Park (4.6 miles)
    • Civic Park (5 miles)
    • Schiller Park (5.9 miles)

    Places of Worship

    • St Catharine Church (3.2 miles)
    • The Cross Walk Church (4.5 miles)
    • Grace Fellowship (4.8 miles)
    • Macedonian Orthodox Cathedral (5.3 miles)
    • St Pius X School (5.4 miles)

    Cafes

    • Starbucks (3.4 miles)
    • Starbucks (4.7 miles)
    • Starbucks (5 miles)
    • Starbucks (5.1 miles)

    Hospitals

    • Mount Carmel East (4.2 miles)
    • Ohio State University Hospital East (5.2 miles)
    • Nationwide Children's Hospital (5.3 miles)

    Transportation

    • TSA Security Checkpoint A (5 miles)
    • John Glenn Columbus International Airport (CMH) (5 miles)
    • Concourse B (5 miles)
    • TSA Pre-Check B (5 miles)
    • TSA Security Checkpoint B (5.1 miles)
    • CMH Passenger Drop-off / Pick-up (5.1 miles)
    • Concourse C (5.1 miles)

    Theaters

    • Pickerington Cinema Pickerington, Oh (5.3 miles)

    Frequently Asked Questions

    Where is Eastland Health Care And Rehabilitation Center?

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