Timber Creek Village

Pros

• The property manager is exceptional.
• The property manager's communication is prompt and clear, and they're consistently attentive.
• The property management team is fantastic, with excellent communication and attentiveness to requests.
• Mr. Dingess finds them excellent to work with.
• Amanda is amazing and extremely helpful.
• Amanda is the best.
• The community is peaceful, clean, and well-kept.
• Amanda remembers birthdays and important dates, and helps in emergencies.
• They are like family.
• Manda is a pleasure to work with.
• Manda and Gabby were amazing - welcoming and professional.
• The atmosphere of the community is warm, inviting, and well-maintained.
• Manda and Gabby take great pride in creating a wonderful living environment.
• The staff are incredibly professional, kind, and welcoming.

Cons

• They were charged over $1,400 to live in an apartment that was falling apart.
• The unit was dirty upon move-in, with no updates done and a cigarette smell.
• The maintenance was incompetent and uncommunicative.
• They experienced unlawful entry to their unit and harassment by the property manager.
• The office was closed during business hours when they returned home, and personal belongings were left exposed.
• They were told of a gas bill and paperwork changes without proper documentation, causing confusion.
• They endured ongoing maintenance issues: repeated water leaks, poor water pressure, no hot water, and a week-long AC outage.
• They believed many five-star reviews were not from actual residents.

Review

Across the collection of comments, Timber Creek Village and the surrounding properties come across as welcoming, well-run communities where residents repeatedly highlight the same strengths: a responsive, personable staff, thoughtful amenities, and a tranquil, well-maintained living environment. Many reviewers emphasize how easy it is to feel at home here, often pointing to the neighborhood's quiet feel, proximity to trails like the Alum Creek path, and the overall sense that management takes pride in keeping the grounds and homes in great shape.

A central thread throughout the praise is the office team, especially Amanda and Manda, along with Gabby. Amanda is frequently described as amazing, incredibly helpful, and welcoming - someone whose energy and information are highly valued by prospective renters and current residents alike. Several reviews underscore that Amanda's responsiveness and positive demeanor make the leasing process smoother and more informative, with many recommendations explicitly noting that friends and family would be well-served by entrusting their housing needs to her guidance. The enthusiasm around Amanda isn't limited to one-off compliments; multiple reviewers recount that Amanda's attentiveness extends beyond initial tours to ongoing support, including being remembered for birthdays or other important dates and offering practical help during emergencies.

Manda, in particular, earns near-universal praise for her warmth, professionalism, and willingness to go the extra mile. Reviewers describe her as a constant presence who makes residents feel at home, often highlighting how she and Gabby work together to create a welcoming atmosphere. Phrases like "Manda is amazing," "Manda makes every effort to keep the community looking amazing," and "Manda is the best in the office" show a consistent belief that her efforts contribute significantly to the community's positive energy. In tandem with Manda, Gabby is frequently celebrated for being welcoming, knowledgeable, and helpful - someone who answers questions thoroughly and helps residents navigate the leasing process with ease. Several guests comment that the combination of Amanda, Manda, and Gabby makes the community feel cared for and professionally run.

The touring and onboarding experiences also receive high marks. Reviews note that tours with Tamereka Bowers at Timber Creek were professional, welcoming, and informative, making the experience comfortable and highly recommendable. Beyond the initial tours, many residents recount moving in as a smooth process, with statements like "Moving in was a breeze" and appreciation for how transparent and helpful the staff were during the transition. The staff's approach during walkthroughs and showings helps set a tone of trust and reliability, which appears to translate into ongoing satisfaction for many renters.

Residents also praise the community's upkeep and the environment. Several comments highlight well-kept grounds, clean and quiet interiors, and a general sense of the property being well cared for. The presence of family-friendly and community-oriented energy comes through in notes about friendly events, engaging tenant activities, and the impression that the management team takes pride in maintaining a healthy, attractive living space. The combination of clean, well-maintained apartments and a peaceful location - often described as "quiet" and "close to everything" - appears to be a foundational strength for these properties.

Beyond the positive fanfare, the reviews also include a detailed, negative account that provides a contrasting perspective. One reviewer describes a deeply troubling experience marked by unresolved maintenance issues, dirty move-in conditions, and ongoing frustrations that escalated into allegations of unlawful entry and harassment. The reviewer recounts a sequence of problems - from cigarette smells and unaddressed repairs to a messy move-in and unresolved paperwork issues - and characterizes the management as unresponsive or even intrusive in the wake of the incidents. The account also describes substantial financial disputes and accusations of improper handling of bills and deposits, painting a starkly different picture from the otherwise glowing testimonials. This narrative underscores that, while many residents experience exceptional service, there are real concerns and incidents that can significantly affect a resident's sense of security and satisfaction.

Another thread running through a subset of the reviews is skepticism about the authenticity of all five-star ratings in the overall feedback. One reviewer explicitly questions whether many of the top ratings originate from actual residents, which adds nuance to how prospective renters might weigh the overall sentiment. Alongside this, a separate set of comments emphasizes legitimate red flags - significant maintenance shortcomings, unresolved leaks or air-quality concerns, and disputes over charges - that remind readers to approach any property rental decision with due diligence and to seek direct, current information from the management team.

Taken together, the reviews present a tapestry of a living community that is widely esteemed for its people and its environment, tempered by a few important cautions. The staff's consistency in professionalism, responsiveness, and genuine warmth stands out as the most compelling aspect, with Amanda, Manda, and Gabby repeatedly cited as the faces that make residents feel understood, valued, and at home. Tours, move-in experiences, and ongoing engagement are frequently praised, suggesting a culture of hospitality and careful attention to resident needs. At the same time, the serious negative report highlights that even well-regarded properties can encounter problematic incidents affecting trust and satisfaction, reinforcing the importance of careful due diligence, open communication, and prompt resolution of maintenance and administrative concerns.

For potential residents weighing Timber Creek Village, Timber Creek, or The Waterworks, the overall sentiment is that these communities are excellent places to live when the staff are at their best, the upkeep is consistently maintained, and the environment remains peaceful and well-kept. The experiences vary, and as with any rental decision, prospective tenants may benefit from a direct tour, a candid discussion about maintenance response times, and a clear review of policies and procedures to ensure alignment with their expectations and needs. If the stories of Amanda, Manda, and Gabby reflect the standard of care you seek, many would likely tell you this is a place where you'll be treated with consideration, respect, and a genuine sense of belonging.

This area of Columbus, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With a range of restaurants including White Castle, McDonald's, and upscale options like The Top Steakhouse, there are dining choices to suit every taste. Nearby physicians such as Grace Vision and Grant Family Medicine provide accessible healthcare options, while pharmacies like Walgreens and CVS Pharmacy offer convenient medication services. For those seeking spiritual fulfillment, nearby places of worship like St Catharine Church and Trinity Evangelical Lutheran Church provide opportunities for community involvement. Hospitals such as Nationwide Children's Hospital and Ohio State University Hospital East ensure access to quality medical care. Additionally, the proximity to parks like Schiller Park and transportation options such as Rickenbacker International Airport and John Glenn Columbus International Airport offer opportunities for recreation and travel.

Restaurants

• White Castle (2.1 miles)
• McDonald's (2.4 miles)
• The Top Steakhouse (3.8 miles)
• Schmidt's Restaurant und Sausage Haus (4.7 miles)
• Block's Bagels, Bakery & Deli (4.9 miles)
• Lindey's (5.1 miles)
• Waffle House (5.1 miles)

Physicians

• Grace Vision (2.5 miles)
• Us Healthworks (4.7 miles)
• Grant Family Medicine/Eastside Surgery Center (4.7 miles)
• Nationwide Children's Hospital Livingston Ambulatory Center (5 miles)
• Grant Medical Center (5.4 miles)
• Equitas Health King-Lincoln Medical Center (5.5 miles)
• Ohio Hospital for Psychiatry (5.8 miles)

Pharmacies

• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Kroger Pharmacy (3.6 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (3.9 miles)
• Kroger Pharmacy (4 miles)

Cafes

• Starbucks (3.9 miles)
• One Line Coffee (6 miles)
• Fox in the Snow Cafe (7 miles)
• Starbucks (7 miles)
• Starbucks (7.2 miles)

Places of Worship

• St Catharine Church (4.1 miles)
• Trinity Evangelical Lutheran Church (5.3 miles)
• Grace Fellowship (6.8 miles)
• The Cross Walk Church (7.1 miles)

Hospitals

• Nationwide Children's Hospital (4.6 miles)
• Ohio State University Hospital East (5.2 miles)
• Mount Carmel East (6.7 miles)
• Select Specialty Hospital (7.3 miles)

Parks

• Schiller Park (4.6 miles)
• John Bishop Memorial Park (5.1 miles)
• Scioto Mile - Promenade/Riverfront (5.8 miles)
• Blacklick Woods Metro Park (6.7 miles)
• Goodale Park (6.8 miles)
• Huber Park (7.1 miles)
• Stoneridge Park (7.2 miles)

Transportation

• Rickenbacker International Airport (LCK) (5.8 miles)
• John Glenn Columbus International Airport (CMH) (6.9 miles)
• TSA Security Checkpoint A (6.9 miles)
• CMH Passenger Drop-off / Pick-up (7 miles)
• TSA Pre-Check B (7 miles)
• TSA Security Checkpoint B (7 miles)
• Concourse B (7 miles)