2000 Regency Manor Circle, Columbus, OH 43207
For more information about senior living options: (866) 208-4318
Overall Review of Regency Manor Nursing And Rehabilitation
Pros
The building is fairly clean and well maintained inside and outside.- The majority of the staff are courteous, helpful to the residents, and very professional.
- The outside of the building is nicely landscaped and offers garden areas for residents to enjoy nature and beauty.
Cons
The facility is a danger.- The State needs to prosecute.
- The facility missed the symptoms of high potassium.
- The staff disregarded the mother's pleas.
- Nurse Katie Anne Rollyson disregarded the mother and hung up on her when she was very ill.
- The nurse gave anti-anxiety medication to shut her up.
- The staff did not seem friendly or attentive.
- The room was not clean and the bedside tray table had blood on it.
- The phone in the room did not work; wires hung out of the wall.
- There was no physician seen; a plan of care was made without a physician.
- The food was not the best; portions were small and bread on sandwiches was hard.
- The cleaning staff claimed the room was clean while remains of the accident stayed on the restroom floor for days.
Review
Regency Manor Nursing and Rehabilitation in Columbus is best suited for families that can tolerate uneven care and are prepared to supervise daily operations closely. The facility can appear clean and offers pleasant common spaces and garden areas, but those superficial strengths do not compensate for an underlying inconsistency in staffing and clinical oversight. For residents whose needs are primarily custodial rather than medical, and whose families are ready to intervene for routine tasks, Regency Manor may function as a temporary bridge from hospital to home. It is not, however, a dependable home for anyone requiring steady nursing attention, rapid problem-solving, or proactive medical monitoring.
Those considering alternatives should focus on loved ones who demand reliable, timely care. If a resident needs frequent assistance, prompt pain management, regular showers, consistent hydration, and transparent communication about treatment plans, this is likely not the right fit. Reviews describe a spectrum of critical gaps: rooms that are not consistently clean, bedsides with signs of neglect, nonworking phones, and staff that can seem inattentive or unfriendly. In one case, a physician was not seen promptly to determine a care plan after a serious fall, and in another, basic needs like hydration and bathing were repeatedly unmet. Safety and dignity hinge on consistent, responsive staff, an area where Regency Manor shows serious weaknesses.
On the positive side, there is some recognition of courteous and professional behavior among staff and overall building cleanliness in parts of the residence. The facility’s exterior and interior upkeep, plus accessible garden spaces, provide a modest but tangible quality of life factor for residents who do not require intensive medical intervention every hour. These redeeming elements indicate that the environment can be respectful and orderly at times, which matters for comfort and routine. Yet such strengths are overshadowed by the recurrent reports of neglect, inconsistent care, and hygiene issues that erode trust and safety over time.
The core issue is the gap between appearance and everyday realities. Consistent showers, timely hydration, and proactive medical involvement are repeatedly described as unreliable. When families rely on staff for basic tasks or urgent responses, delays and gaps become dangerous signals. The most troubling allegations center on missed medical symptoms and severe outcomes linked to care lapses, raising legitimate questions about staffing levels, supervision, and accountability. Even when some caregivers are courteous, turnover and fatigue appear to undermine the reliability essential for a nursing and rehabilitation setting.
Given these dynamics, rigorous due diligence is essential if Regency Manor remains a candidate. Families should request current staffing ratios, speak directly with the head nurse, and conduct outside-the-hours tours to observe how care is delivered during busy periods. Demand recent state inspection reports and any corrective action plans, and verify that physicians or mid-level providers visit regularly with updated care plans. Assess the consistency of meal service and hydration, and observe the front desk and floor staff interactions with family members. If the responses are uncertain or evasive, pivot to facilities with stronger, demonstrable safety records and clearer commitment to hygiene and timely care.
In summary, Regency Manor does not meet the needs of most seniors who require reliable, compassionate, and medically supervised care. It may work only for families willing to provide substantial oversight and for residents with relatively modest care requirements. For the majority, alternative communities with proven staffing stability, transparent communication, and consistent hygiene standards should be the default choice. When evaluating options, prioritize facilities with verifiable safety histories, steady nurse availability, and a demonstrated commitment to timely meals, hydration, and personal care. The aim is clear: minimize risk while maximizing safety, dignity, and peace of mind for both resident and family.
115 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
John Glenn Columbus International Airport (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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