Waterford Place

Pros

• It is a great place to live.
• There are great people.

Cons

• The office lady is incompetent.
• She is extremely rude and not helpful at all.
• Having to restart the application after four years shows poor service by the staff.

Review

Approximately four years ago, the reviewer began the journey of applying to live in what they describe as a great community. The process started with an application that seemed to be in motion, but the path forward became murky the moment they tried to get a clear answer about their status. The expectation of an update or an explanation about whether they were on a waiting list never materialized when they called the office. Instead, the response they received was that they needed to come in and fill out another application. That interaction sets a tone of uncertainty and bureaucratic confusion that lingered long after the initial contact.

The caller's experience on that first contact revealed a troubling lack of transparency. They were told they could not be told if they were on the waiting list, a frustrating barrier for anyone trying to plan their housing situation. The instruction to physically return to the office to fill out a new application felt at odds with any sense of efficiency or respect for the resident's time. Rather than receiving guidance or a straightforward update, they encountered a process that required a redundant step, which added to the sense that something important was being mishandled or miscommunicated.

The most caustic part of the review centers on the office staff, described in stark terms as incompetent. The reviewer states that after four years, they were compelled to restart the entire application process because of an issue caused by the person they interacted with. This is not just a minor annoyance; it is presented as a fundamental failure of the staff to manage a straightforward housing process. The language used conveys a deep sense of frustration and disillusionment with the way the office handles administrative tasks that directly affect a person's housing stability.

Adding to the sting of the experience is a strong personal critique of the specific individual in the office. The reviewer characterizes the staff member as extremely rude and not helpful at all. The intensity of this claim - the implication that the person was not only unhelpful but disrespectful - suggests an encounter that felt dismissive and unsupportive at a time when clear guidance and courtesy would have been expected. The negative portrayal is precise and pointed, emphasizing how a single interaction can shape an overall impression of a place and its operations.

Despite the troubling experience with the office, the reviewer does not discount the overall appeal of the community itself. They make a clear dichotomy: a great place to live, populated by great people, even as the administrative process surrounding eligibility and waiting lists proved deeply frustrating. This contrast hints at a thriving, amicable resident community and a desirable living environment that remains attractive despite the bureaucratic hurdles described.

In the closing note, the sentiment that "great place to live" and "great people" continues to resonate, underscoring a belief that the housing itself has value and appeal beyond the friction encountered with intake and administrative staff. The review leaves the sense that the environment is worthwhile and the people within it commendable, but that improvements to office conduct, communication, and process clarity are sorely needed. The overall impression is one of guarded optimism: the place is worth living in, but the experiences with the office staff cast a long shadow over the otherwise positive community image.

This part of Canal Winchester, Ohio offers a range of amenities that could be appealing for senior living. There are several dining options nearby such as White Castle, Donatos, Waffle House, and Bob Evans, providing convenient options for meals. In terms of healthcare, there are multiple pharmacies and physicians offices within a few miles, ensuring easy access to medication and medical care. Places of worship like Grace Fellowship and St Catharine Church offer opportunities for spiritual fulfillment. Additionally, the proximity to parks like Blacklick Woods Metro Park and John Bishop Memorial Park provide green spaces for outdoor activities and relaxation. For entertainment, there is Pickerington Cinema nearby and cafes like Starbucks for socializing or enjoying a cup of coffee. The area also boasts accessibility with the Canal Winchester train depot and Rickenbacker International Airport nearby in case of travel needs. Lastly, there are hospitals like Diley Ridge Medical Center Emergency Room and Mount Carmel East within a reasonable distance for any medical emergencies or ongoing healthcare needs.

Restaurants

• White Castle (1.6 miles)
• Donatos- Gender and Refugee (2 miles)
• Waffle House (2.6 miles)
• Bob Evans (2.9 miles)
• McDonald's (2.9 miles)
• Skyline Chili (3.1 miles)
• Roosters - Road (4 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Kroger Pharmacy (3.7 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.4 miles)

Physicians

• Grace Vision (2.4 miles)
• Oakview Dermatology - Canal Winchester (3 miles)
• Premier Allergy and Asthma (3.2 miles)
• Carmen Ronald B DDS (4.1 miles)
• Dermatology of Central Ohio (4.3 miles)
• Us Healthworks (4.3 miles)
• Grant Family Medicine/Eastside Surgery Center (4.4 miles)

Places of Worship

• Grace Fellowship (3.3 miles)
• The Cross Walk Church (5.4 miles)
• St Pius X School (5.7 miles)
• St Catharine Church (5.9 miles)
• Macedonian Orthodox Cathedral (6 miles)
• St John Evangelical Lutheran Church (6.5 miles)

Transportation

• Canal winchester train depot (4.1 miles)
• U-Haul Rentals (5.4 miles)
• Rickenbacker International Airport (LCK) (6.8 miles)
• TSA Security Checkpoint A (7.4 miles)

Parks

• Blacklick Woods Metro Park (4.2 miles)
• Huber Park (4.7 miles)
• John Bishop Memorial Park (5 miles)
• Sycamore Creek Park (5.8 miles)
• Civic Park (6 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (4.4 miles)

Cafes

• Starbucks (4.7 miles)
• Starbucks (6.1 miles)
• Starbucks (6.2 miles)
• Starbucks (7.4 miles)

Hospitals

• Diley Ridge Medical Center Emergency Room (4.7 miles)
• Mount Carmel East (5.8 miles)