The Ridge at Lancaster

Pros

• The staff at The Ridge at Lancaster is friendly, responsive, and caring, creating a welcoming atmosphere for residents.
• Residents appreciate the personalized care provided by the medical staff who are hired directly, fostering familiarity and comfort.
• The facility is clean and well-organized, contributing to a pleasant living environment for residents.
• Families enjoy participating in community activities and family gatherings, enhancing the sense of connection among residents.
• Many residents are involved in activities that promote social interaction, making them feel at home.
• Residents express satisfaction with the food and dining experiences offered at the community.
• The spacious rooms with walk-in closets provide comfort and convenience for residents.
• Overall, families feel reassured knowing their loved ones are receiving quality care in a supportive environment.

Cons

• There was a miscommunication during the admission process, leading to a lack of follow-up and clarity about acceptance.
• The community is understaffed, with only one housekeeper responsible for cleaning the entire facility and residents' rooms.
• Promises made by staff during the tour were not fulfilled after moving in, causing dissatisfaction among residents and their families.
• Concerns about theft raised by families felt ignored and were inadequately addressed by management.
• Staff communication with families regarding care and issues was lacking and could be improved significantly.
• A resident experienced sores due to aides not changing them as frequently as needed.
• The facility's management underwent multiple changes recently, leading to a rise in rates while the quality of service declined.
• Construction was ongoing during tours, resulting in temporary disarray and trash around the facility.
• There were inconsistencies in information provided by staff regarding services like transportation for medical needs.
• Some residents expressed dissatisfaction with the food compared to previous communities they resided in.

Review

The Ridge at Lancaster has garnered a mixed bag of reviews from families seeking the best care for their loved ones, particularly those with dementia or other cognitive impairments. One standout feature that many reviewers appreciated is the facility's decision to hire their own medical staff rather than relying on an agency. This approach has been praised as it fosters comfort and familiarity for residents, especially those suffering from conditions like dementia. The constant turnover associated with agency-hired staff often leads to confusion and discomfort for residents; however, at The Ridge, families reported that the staff knew each resident by name and built trusting relationships over time.

The physical environment of The Ridge at Lancaster was also noted positively in several reviews. Located conveniently close to grocery stores and restaurants, its proximity to daily needs makes life easier for both residents and their families. Visitors remarked on the cleanliness of the facility despite some ongoing construction and remodeling efforts intended to enhance resident living spaces. Potential residents were shown spacious studio and one-bedroom units featuring walk-in closets, which many found appealing during tours. However, there were mentions of staffing challenges, including reports of only having one housekeeper responsible for maintaining cleanliness across the entire community, which raised concerns about how well overall sanitation could be sustained.

Despite its advantages, there were various criticisms related to communication and management within The Ridge at Lancaster. Families expressed frustration over miscommunications regarding admissions — where they believed they had secured acceptance but subsequently received no follow-up information. Moreover, promises made during tours concerning care provisions were not always fulfilled once residents moved in; this inconsistency left several families feeling uneasy about management’s commitment to resident welfare. In particular instances where theft was reported by family members, management’s responses appeared dismissive or inadequate, leaving relatives feeling as though their concerns were overlooked.

The quality of food service received mixed feedback as well. While some residents enjoyed meals prepared by a caring chef who engaged with them personally, others noted a preference for dining experiences offered at previous facilities. These discrepancies highlight varying expectations among residents regarding meal quality and dietary preferences that are essential for overall satisfaction in assisted living environments.

Another point raised in multiple reviews was the need for more organized activities tailored specifically towards engaging residents socially or physically. Although some individuals participated in activities like bingo or group gatherings successfully encouraged by the friendly staff members, others felt isolated due to limited options available during certain times of day or week when fewer activities were scheduled.

In contrast to The Ridge at Lancaster experience were sentiments shared about other facilities such as Landings of Lancaster—where another reviewer emphasized how much better suited their mother was due to a homelike atmosphere coupled with attentive staff interactions—highlighting a sense of community even among smaller residential settings compared against larger facilities like Brookdale. These comparative insights reflect broader trends among families assessing what qualities matter most when determining suitable placements for elderly loved ones while weighing practical considerations such as cost against emotional needs tied closely together within these environments.

Ultimately, experiences vary widely based on individual perspectives driven largely by personal circumstances surrounding care decisions; while some find solace amidst warmth radiating through connections fostered between caregivers and residents alike at places like The Ridge at Lancaster illuminating positive aspects worth noting —others might still wish improvements could be made around consistency across operational fronts demonstrating dedication towards elevating standards ensuring all voices receive equal respect along this journey toward attaining peace-of-mind knowing that loved ones are truly being cared-for throughout their twilight years ahead!

This part of Lancaster, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a convenient and active lifestyle. With several popular restaurants such as Raising Cane's Chicken Fingers, Olive Garden, and Bob Evans within walking distance, residents can enjoy a variety of dining options. Additionally, there are multiple physicians' offices and pharmacies nearby, ensuring easy access to medical care and prescriptions. The presence of hospitals like Fairfield Medical Center provides peace of mind in case of emergencies. For leisurely activities, there are cafes like Panera Bread and parks such as Arney Run Park and Clear Creek Metro Park where seniors can relax and enjoy nature. The area is also well-connected with transportation options like Fairfield County Airport for convenient travel. Overall, this part of Lancaster offers a mix of convenience, healthcare facilities, dining options, recreational opportunities, and transportation accessibility for senior living.

Restaurants

• Raising Cane's Chicken Fingers (0.1 miles)
• Olive Garden (0.1 miles)
• Taco Bell (0.2 miles)
• Applebee's (0.3 miles)
• Bob Evans (0.3 miles)
• Chipotle Mexican Grill (0.5 miles)
• Arby's (0.5 miles)

Physicians

• First Medical Urgent & Family Care Center (0.3 miles)
• EyeCare for the Valley (0.3 miles)
• Lancaster Surgical Associates (0.8 miles)
• Daniel Warren Chase (0.8 miles)
• Lancaster Sleep Diagnostic Center (0.8 miles)
• Central Ohio General Surgeons (0.8 miles)
• Allergy & Asthma (0.8 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Risch Drug Store (0.8 miles)
• Risch Drug Stores (1.4 miles)
• Risch Drug Stores (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Risch Drug Stores (2.1 miles)
• David Pharmacy (3.1 miles)

Hospitals

• Veterans Affairs Clinic (0.5 miles)
• Smiths Grove Sanitarium (2.1 miles)
• Fairfield Mental Retardation (2.2 miles)
• Fairfield Kidney Center (2.6 miles)
• Fairfield Medical Center (2.7 miles)
• Fairfield Medical Center (2.9 miles)
• Diley Ridge Medical Center Emergency Room (11.7 miles)

Cafes

• Panera Bread (0.9 miles)
• Tim Hortons (1.1 miles)
• L-City Pop-Up Coffee (1.8 miles)

Places of Worship

• St. Mark Catholic Church (1.6 miles)
• St Bernadette Church (3.4 miles)
• Church of Jesus Christ of Latter Day Saints (4.7 miles)
• Thurston United Methodist Church (8.3 miles)
• Chime Master Systems (9.5 miles)
• Calvary United Methodist Church (10.5 miles)
• St John Evangelical Lutheran Church (11.1 miles)

Parks

• Fountain At The Square (1.8 miles)
• Arney Run Park (7 miles)
• Lockville Park (8.3 miles)
• Chestnut Ridge Metro Park (8.8 miles)
• Sycamore Creek Park (11.9 miles)
• Clear Creek Metro Park (12.1 miles)

Transportation

• Fairfield County Airport (LHQ) (2.5 miles)
• Rushcreek Taxidermy (10.5 miles)