Crestview Rehab & Skilled Nursing Services

Pros

• The staff at Crestview Rehab & Skilled Nursing Services truly seemed to care for the patients and interacted with them in a loving way.
• Visitors were allowed even on the Covid unit, providing families with an opportunity to connect with their loved ones.
• The facility was clean and offered various activity stations for residents to engage in during their stay.
• Physical therapy was well-received, and many patients seemed excited to participate in their rehabilitation sessions.
• There were positive holiday activities, such as singers and musical performances, which provided entertainment for the residents.

Cons

• The staff at Crestview Rehab & Skilled Nursing Services seemed to be unconcerned with the quality of care for elderly patients, treating them as if they were just taking up space.
• There were multiple accounts of patients experiencing falls and inadequate supervision, raising concerns about safety and proper care.
• Families reported that communication from staff was poor, with nurses often unfamiliar with patients' histories and routines.
• A family member expressed dissatisfaction with the understaffing issues, impacting the timely response to patient needs.
• Concerns were raised about the food quality being inconsistent and sometimes unrecognizable, leading to complaints from residents.
• Some reviews mentioned rude nurses or a lack of empathy when assisting patients, contributing to a negative experience for both patients and their families.
• A family member felt that their loved one was essentially "warehoused" rather than receiving comprehensive medical attention or treatment.

Review

Crestview Rehab & Skilled Nursing Services has garnered a diverse range of reviews, reflecting the multifaceted experiences of families regarding the care provided to their elderly loved ones. While some individuals reported positive encounters with specific staff members and appreciated certain aspects of the facility's operations, many others expressed profound dissatisfaction with the quality of care their relatives received. This mixture of elements paints a complex picture of how Crestview serves its residents, particularly in light of critical healthcare challenges.

One recurring theme among reviewers is the sense that staff members often appeared to be overwhelmed and understaffed. Families noted that despite expressing clear needs for comprehensive care prior to admission, their loved ones were frequently placed in situations where they did not receive adequate attention or support. For instance, one reviewer described how their mother was initially admitted to a short-term wing without proper consideration for her long-term needs and criticized nurses who were unfamiliar with her medical history. This lack of continuity in care seemed to undermine the overall treatment process, leading to increased frustrations for both residents and their families.

The experiences on the long-term care wing raised additional alarm bells for some families. One individual recounted a harrowing incident where their mother fell out of bed multiple times while under the facility’s supervision, culminating in severe injuries such as head trauma. Despite being located only two doors down from the nursing station, help seemed slow to arrive when needed most. Tragically, this same resident passed away shortly after being admitted back into the hospital under unclear circumstances—leaving family members grappling with unanswered questions about what transpired during her final hours at Crestview. Such accounts have led relatives to feel that there might be systemic issues within Crestview regarding patient safety and oversight.

Conversely, some visitors reported more uplifting experiences during visits with their loved ones. One family member whose husband was recovering from a stroke lauded the overall compassion exhibited by staff across various departments—from administration to nursing aides—highlighting genuine interactions characterized by warmth and attentiveness. Acknowledging challenges posed by COVID-19 restrictions, they still found comfort in knowing that visitors were allowed even during those difficult times. Similarly, another reviewer described clean facilities and structured activities aimed at engaging residents creatively during rehabilitation sessions—even though they noted staff occasionally struggled under pressure.

However, mixed sentiments remained concerning the food served at Crestview—a consistent point of contention among several reviewers who remarked on its varying quality. While some meals appeared appetizing and familiar enough for older adults, there were times when plates presented mystery items that begged comparison against something recognizable—prompting concerns about nutrition and satisfaction among residents struggling with additional health issues. Additionally, while special events like holiday celebrations provided opportunities for interaction through music performances, some families felt these attempts for engagement could be better executed alongside improved responsiveness to urgent needs signaled via call cords.

Multiple reviews echoed issues surrounding communication between families and staff members related to ongoing medical evaluations or day-to-day routines given varied patient conditions—often failing to keep relatives adequately informed about developments affecting their loved ones’ health statuses or well-being in real-time throughout stays at Crestview. This sense of disconnect exacerbated feelings of helplessness felt by family members unable to advocate effectively due largely to perceived barriers erected by inadequate staffing ratios.

Overall observations reveal two contrasting sides: while various testimonials note pockets where caregivers demonstrated compassion amidst challenging circumstances such as staffing shortages or heavy workloads due pandemic pressures; numerous accounts register concern over alarming incidents involving avoidable falls or sudden declines without satisfactory explanations—all underscored by an overarching sentiment advocating dignity & respect when caring for society’s senior citizens as paramount values worthy seeing improved across all levels within organizations like Crestview Rehab & Skilled Nursing Services moving forward into unraveling uncertainties ahead in eldercare management practices today onward through changing healthcare landscapes worldwide drawing attention towards areas needing reform urgently mustn’t go overlooked any longer.

Restaurants

• Scrambler Marie's (1.1 miles)
• Waffle House (1.3 miles)
• Applebee's (1.5 miles)
• Bob Evans (1.6 miles)
• Taco Bell (1.6 miles)
• Olive Garden (1.6 miles)
• Raising Cane's Chicken Fingers (1.8 miles)

Cafes

• Panera Bread (1.2 miles)
• Tim Hortons (2.5 miles)
• L-City Pop-Up Coffee (2.9 miles)

Physicians

• Oakview Dermatology (1.4 miles)
• Lancaster Sleep Diagnostic Center (1.4 miles)
• Central Ohio General Surgeons (1.4 miles)
• Daniel Warren Chase (1.4 miles)
• Allergy & Asthma (1.4 miles)
• Arbor View Family Medicine (1.4 miles)
• Ohio Physical Medicine & Rehabilitation (1.4 miles)

Places of Worship

• St. Mark Catholic Church (1.6 miles)
• St Bernadette Church (5.1 miles)
• Church of Jesus Christ of Latter Day Saints (6.5 miles)
• Thurston United Methodist Church (9.6 miles)
• St John Evangelical Lutheran Church (9.9 miles)
• Chime Master Systems (10.5 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Risch Drug Store (2.1 miles)
• Risch Drug Stores (2.7 miles)
• Risch Drug Stores (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Risch Drug Stores (3.4 miles)
• David Pharmacy (4.5 miles)

Transportation

• Fairfield County Airport (LHQ) (1.9 miles)
• Canal winchester train depot (11.4 miles)

Hospitals

• Veterans Affairs Clinic (2.1 miles)
• Smiths Grove Sanitarium (3.3 miles)
• Fairfield Mental Retardation (3.9 miles)
• Fairfield Kidney Center (4.1 miles)
• Fairfield Medical Center (4.2 miles)
• Fairfield Medical Center (4.7 miles)
• Diley Ridge Medical Center Emergency Room (10.9 miles)

Parks

• Fountain At The Square (3 miles)
• Arney Run Park (6.4 miles)
• Lockville Park (7.6 miles)
• Chestnut Ridge Metro Park (7.8 miles)
• Sycamore Creek Park (11.5 miles)