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3.9 from 96 reviews
5 stars
61
4 stars
10
3 stars
3
2 stars
3
1 stars
19
Overall Review of Crestview Rehab & Skilled Nursing Services
differentiator14 reviews mention this
Therapy drives real progress
Residents and families frequently credit PT and OT with measurable rehab gains.
A recurring theme is that therapy helped patients regain strength, mobility, and independence during and after stays. Multiple reviewers describe starting from very limited movement and then progressing to walking with a walker or even climbing stairs, with therapists working closely on goals. When residents were focused on pain management routines or relearning daily abilities, families often tied improvement to the therapy teams’ persistence and encouragement. Even among mixed experiences, rehab progress is often still described as a key reason families chose or stayed with the facility.
common22 reviews mention this
Staff demeanor is a key strength
Families repeatedly describe caring, responsive staff as the standout in daily care.
Many reviews emphasize kindness and attentiveness from nursing assistants, nurses, therapists, and administrative staff. Several families mention frequent, supportive interactions—answering questions, responding to concerns, and keeping residents engaged. Some also describe help that reduced the burden on families, such as navigating insurance adjustments or providing guidance through admissions and social services. While there are exceptions in other reviews, the overall tone is that people try to make patients feel cared for and supported.
common10 reviews mention this
Food quality draws praise
Food is a frequent point of positive feedback for rehab stays.
Food comes up often in reviews, with multiple people describing meals as good, improved, or enjoyable. Some reviewers say portions were plentiful and that residents ate well during rehab, which they connect to overall comfort and routine. A few mention that food could be only decent or not a favorite, but the balance of comments is still generally favorable. Diet-related details are listed as part of the dining approach, including diabetes-related and special dietary restrictions.
caveat5 reviews mention this
Call lights and meds cause trouble
Several reviewers report delays with medication and responding to call buttons.
A serious concern in multiple reviews is medication management, including confusion and missed doses that families say were not communicated. Reviews also describe delayed nighttime and scheduled medication timing, plus inconsistent use of pain-management approaches. Call button response is another recurring issue, with at least a few accounts describing unanswered requests for extended periods. One reviewer also raises safety stakes by tying delayed response to higher risk if a patient falls or becomes ill.
caveat4 reviews mention this
Cleanliness varies by room
Some families report unpleasant odors and cleanliness problems during visits.
While some reviewers describe the facility as clean and regularly maintained, other accounts point to strong cleanliness issues. Negative reviews mention odors, urine or feces in rooms, and reports of mold, broken fixtures, and infestations. A couple of reviewers also describe room conditions as part of broader concerns about care quality and responsiveness. These mixed experiences suggest cleanliness may vary by time, unit, or specific circumstances.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
John Glenn Columbus International Airport (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Scrambler Marie's (1.1 miles)
Waffle House (1.3 miles)
Applebee's (1.5 miles)
Bob Evans (1.6 miles)
Taco Bell (1.6 miles)
Olive Garden (1.6 miles)
Raising Cane's Chicken Fingers (1.8 miles)
Cafes
Panera Bread (1.2 miles)
Tim Hortons (2.5 miles)
L-City Pop-Up Coffee (2.9 miles)
Physicians
Oakview Dermatology (1.4 miles)
Lancaster Sleep Diagnostic Center (1.4 miles)
Central Ohio General Surgeons (1.4 miles)
Daniel Warren Chase (1.4 miles)
Allergy & Asthma (1.4 miles)
Arbor View Family Medicine (1.4 miles)
Ohio Physical Medicine & Rehabilitation (1.4 miles)
Places of Worship
St. Mark Catholic Church (1.6 miles)
St Bernadette Church (5.1 miles)
Church of Jesus Christ of Latter Day Saints (6.5 miles)
Thurston United Methodist Church (9.6 miles)
St John Evangelical Lutheran Church (9.9 miles)
Chime Master Systems (10.5 miles)
Pharmacies
CVS Pharmacy (1.8 miles)
Risch Drug Store (2.1 miles)
Risch Drug Stores (2.7 miles)
Risch Drug Stores (2.7 miles)
CVS Pharmacy (2.7 miles)
Risch Drug Stores (3.4 miles)
David Pharmacy (4.5 miles)
Transportation
Fairfield County Airport (LHQ) (1.9 miles)
Canal winchester train depot (11.4 miles)
Hospitals
Veterans Affairs Clinic (2.1 miles)
Smiths Grove Sanitarium (3.3 miles)
Fairfield Mental Retardation (3.9 miles)
Fairfield Kidney Center (4.1 miles)
Fairfield Medical Center (4.2 miles)
Fairfield Medical Center (4.7 miles)
Diley Ridge Medical Center Emergency Room (10.9 miles)
Crestview Rehab & Skilled Nursing Services on seniors.fyi includes 5 photos including images showing interior, windows, dining, bedroom, living room, fireplace, seating area, decor, and more.
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180 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
John Glenn Columbus International Airport (23 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Attentive staff; clean, welcoming atmosphere.
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