Crestview Rehab & Skilled Nursing Services

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Crestview Rehab & Skilled Nursing Services in Lancaster, OH

957 Becks Knob Road, Lancaster, OH 43130

For more information about senior living options: (844) 490-3973

3.9 from 81 reviews
5 stars
51
4 stars
8
3 stars
2
2 stars
3
1 stars
17

Skilled Nursing Facility

Overall Review of Crestview Rehab & Skilled Nursing Services

Pros

  • pro The staff from administration to nursing were outstanding and genuinely cared for the patients.
  • pro The occupational and physical therapy teams were exceptional, pushing patients to improve with patience and encouragement.
  • pro The nurses and aides were kind, attentive, and quick to respond to questions and concerns.
  • pro Buckeye Rehab's staff were described as compassionate and treated residents like family.
  • pro The facility's food and overall care were among the best, with many praising the hospitality.
  • pro The facility is clean, inviting, and conducive to recovery.
  • pro Specific staff members, such as Cassie, Michelle, Tammy, and Josh, were praised for their dedication and helpfulness.
  • pro The center is associated with the slogan The Best Care, Anywhere, reflecting high-quality care.

Cons

  • pro Buckeye Care & Rehab is not a place for a loved one and should be avoided.
  • pro The staff did not follow the power of attorney and treated the patient poorly.
  • pro The therapy provided is not beneficial for stroke patients.
  • pro Residents were left unclean, with feces on their bottoms and dirty diapers.
  • pro There was total neglect, with failures that contributed to serious health declines and deaths.
  • pro They did not administer prescribed medications, including anti-rejection meds for a transplant patient.
  • pro They failed to monitor or treat infections, leading to ESBL and other complications.
  • pro The staff were rude, talked about residents, and showed a lack of empathy.
  • pro The facility is dirty and outdated, with mold, broken toilets, flies, and spiders.
  • pro Call lights were not answered promptly, indicating understaffing and slow response.
  • pro Jewelry and personal belongings were stolen or destroyed by staff.
  • pro They misrepresented care and lied to families about a patient's condition.

Review

Crestview Rehab & Skilled Nursing Services in Lancaster is best suited for families seeking a focused post-acute rehabilitation experience where the main objective is regaining function after surgery or a medical setback. The facility earns consistent praise for its therapy teams - physical and occupational therapists who actively push residents to rebuild mobility, especially after hip, knee, or spinal procedures - and for nursing staff and aides who approach care with warmth and attentiveness. It works well for residents who respond to a structured rehab program and for families that value clear, accessible communication through admissions, social services, and ongoing therapy updates. It is less ideal for those needing ongoing, high-acuity medical oversight or a consistently pristine, hazard-free long-term environment, where steady, around-the-clock monitoring is non-negotiable.

Those who must avoid alternatives where safety, cleanliness, or staffing consistency are questioned should proceed with caution. Several reviews surface concerns about neglect, inconsistent response to needs, and management challenges, along with reports of unsanitary conditions and lost personal belongings. For families with high medical complexity or a requirement for meticulous oversight and rapid problem-solving, Crestview may fall short if those issues persist. Prospective residents should plan to participate actively in care planning, request regular updates, and verify state inspection histories to weigh if the rehab-focused strengths outweigh the potential for variability in daily operations.

The strongest positives - responsive therapy teams, kind nursing staff, and a generally caring culture - can offset some drawbacks. When therapy is the priority, residents often show meaningful progress, regaining independence through well-coordinated PT/OT and supportive aides. Several families highlight staff who truly connect with residents, celebrating acts of compassion and the sense of being treated like family. Food and activities receive favorable notes from many, contributing to a humane, engaging rehab milieu. These durable strengths create a workable, hopeful path to recovery for many residents, especially during shorter stays designed to restore function and confidence.

Nevertheless, safety and quality concerns recur in a subset of reviews and cannot be ignored. Alarming accounts describe inadequate supervision, delayed responses to call bells, and inconsistent hygiene practices, with some residents left unfed, unattended for periods, or not promptly evaluated for new medical issues. Instances of dirty rooms, misplacement or loss of personal items, and even theft appear, alongside criticisms of communication gaps and management friction. Some reviewers recount mold, plumbing problems, and other facility condition issues. Taken together, these reports paint a picture of a facility that can be excellent in rehab outcomes but exhibits serious, systemic risks that demand scrutiny before placement, especially for longer stays or higher medical needs.

On balance, Crestview can be a strong choice for families prioritizing rehabilitation outcomes and a caring, human-centered staff. The upbeat rehab experiences - progress after surgery, confident therapists, and patient-focused nursing - are credible signals of a capable rehab operation when functioning well. The dedicated staffers who receive frequent praise demonstrate that, in the right circumstances, residents can flourish here. However, the persistent, substantive concerns raised by a number of reviews cannot be dismissed. The facility benefits from a capable rehab program and a kind care culture, yet serious questions about safety, cleanliness, and consistency require due diligence.

For families evaluating Crestview, conduct thorough in-person assessments before committing. Tour multiple units, observe staffing patterns during peak and off-peak hours, and ask to speak with therapy leads about caseloads and discharge planning. Request recent state inspection summaries and a record of any corrective actions, then verify how call lights are managed and how quickly staff respond in practice. Examine room conditions, cleanliness, and maintenance - especially in older spaces - to determine whether the environment meets expectations for long-term comfort. Finally, confirm a clear care plan aligned with medical needs and POA directives, and compare Crestview's rehab-focused strengths against the intent for long-term custodial care. When rehab is the aim and active family involvement is feasible, Crestview delivers compelling value; when safety, cleanliness, and consistent high-acuity oversight are non-negotiable, it is prudent to explore alternatives that place those fundamentals first.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Glenn Columbus International Airport (23 miles away) John Glenn Columbus International Airport (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestview Rehab & Skilled Nursing Services in Lancaster, OH is a well-equipped assisted living community that provides comprehensive care and numerous amenities to enhance the residents' quality of life.

The community offers various amenities such as a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community-operated transportation to facilitate outings and appointments, and a well-equipped computer center to stay connected with loved ones.

A spacious dining room with restaurant-style dining allows residents to enjoy nutritious meals prepared by the staff. Additionally, there is a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that the living spaces are kept clean and tidy at all times.

Residents can engage in various activities and socialize through gaming rooms, a small library, and resident-run activities. There is also a fitness room and wellness center where individuals can maintain their physical health.

For convenience, move-in coordination is provided along with transportation arrangement for non-medical purposes. The community also offers transportation to doctors' appointments for residents who require it.

The care services provided include round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, while special dietary restrictions are accommodated for individuals with specific needs such as diabetes diets.

Within close proximity of Crestview Rehab & Skilled Nursing Services are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This provides residents with easy access to various necessities and recreational opportunities.

Overall, Crestview Rehab & Skilled Nursing Services offers a comfortable and supportive environment for individuals seeking assisted living care in Lancaster, OH.

Nearby Places of Interest

Restaurants

  • Scrambler Marie's (1.1 miles)
  • Waffle House (1.3 miles)
  • Applebee's (1.5 miles)
  • Bob Evans (1.6 miles)
  • Taco Bell (1.6 miles)
  • Olive Garden (1.6 miles)
  • Raising Cane's Chicken Fingers (1.8 miles)

Cafes

  • Panera Bread (1.2 miles)
  • Tim Hortons (2.5 miles)
  • L-City Pop-Up Coffee (2.9 miles)

Physicians

  • Oakview Dermatology (1.4 miles)
  • Lancaster Sleep Diagnostic Center (1.4 miles)
  • Central Ohio General Surgeons (1.4 miles)
  • Daniel Warren Chase (1.4 miles)
  • Allergy & Asthma (1.4 miles)
  • Arbor View Family Medicine (1.4 miles)
  • Ohio Physical Medicine & Rehabilitation (1.4 miles)

Places of Worship

  • St. Mark Catholic Church (1.6 miles)
  • St Bernadette Church (5.1 miles)
  • Church of Jesus Christ of Latter Day Saints (6.5 miles)
  • Thurston United Methodist Church (9.6 miles)
  • St John Evangelical Lutheran Church (9.9 miles)
  • Chime Master Systems (10.5 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Risch Drug Store (2.1 miles)
  • Risch Drug Stores (2.7 miles)
  • Risch Drug Stores (2.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Risch Drug Stores (3.4 miles)
  • David Pharmacy (4.5 miles)

Transportation

  • Fairfield County Airport (LHQ) (1.9 miles)
  • Canal winchester train depot (11.4 miles)

Hospitals

  • Veterans Affairs Clinic (2.1 miles)
  • Smiths Grove Sanitarium (3.3 miles)
  • Fairfield Mental Retardation (3.9 miles)
  • Fairfield Kidney Center (4.1 miles)
  • Fairfield Medical Center (4.2 miles)
  • Fairfield Medical Center (4.7 miles)
  • Diley Ridge Medical Center Emergency Room (10.9 miles)

Parks

  • Fountain At The Square (3 miles)
  • Arney Run Park (6.4 miles)
  • Lockville Park (7.6 miles)
  • Chestnut Ridge Metro Park (7.8 miles)
  • Sycamore Creek Park (11.5 miles)

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