Reviews of a Roanoke memory care facility reveal significant concerns about mismanagement, poor communication, inadequate hygiene, and incidents of neglect, casting doubt on the quality of care for residents.
Richfield Recovery & Care Center
2.7 from 7 reviews
#2 Best reviewed of memory care in New Castle
The Richfield Recovery & Care Center in Salem, VA, might lack specialized memory care programs and resources tailored for residents with cognitive impairments.
Great Food
TerraBella Pheasant Ridge
4.0 from 84 reviews
#3 Best reviewed of memory care in New Castle
$2,800 to $4,000 per month
Reviews of TerraBella Pheasant Ridge highlight an engaging activity schedule and quality food, but raise concerns about inconsistent communication and personalized care for residents.
The Glebe
4.7 from 41 reviews
#4 Best reviewed of memory care in New Castle
$3,093 to $3,792 per month
The Glebe in Daleville, VA offers a vibrant memory care environment with personalized support, engaging activities, beautiful outdoor spaces, nutritious dining options tailored to dietary needs, and convenient access to local amenities.
Family Experience
Our Lady of the Valley
4.1 from 49 reviews
#5 Best reviewed of memory care in New Castle
$1,837 to $6,039 per month
Our Lady of the Valley offers a supportive and engaging environment with a focus on emotional wellbeing, active social activities, and quality dining, though some concerns about care consistency in specific units exist.
Great Staff
Brookdale Salem
4.3 from 109 reviews
#6 Best reviewed of memory care in New Castle
$2,775 to $5,250 per month
Brookdale Salem offers a welcoming environment with friendly staff and engaging activities, but potential residents should carefully consider concerns about medication management, cleanliness, and staffing consistency that may impact the quality of memory care.
Small Community
Joseph C. Thomas Center
3.9 from 9 reviews
#7 Best reviewed of memory care in New Castle
The facility offers a welcoming environment with caring staff, delicious meals, and positive resident interactions, making it a promising choice for those seeking support for loved ones.
Professional Staff
Salem Terrace At Harrogate
4.2 from 42 reviews
#8 Best reviewed of memory care in New Castle
$4,299 to $7,900 per month
Salem Terrace receives mostly positive reviews for its caring staff and well-regarded Memory Care unit, although it is noted that costs are higher than other options.
Great Staff
Brandon Oaks
3.8 from 26 reviews
#9 Best reviewed of memory care in New Castle
Brandon Oaks features a welcoming environment with impressive amenities and friendly staff, but it faces criticism for inconsistent rehabilitation care and insufficient support during critical health events, which potential Memory Care clients should consider.
Swimming Pool
The Glebe
4.7 from 6 reviews
#10 Best reviewed of memory care in New Castle
The Glebe is an exceptional total care facility with spacious accommodations, attentive staff, diverse dining options, and a variety of engaging activities to enhance residents' quality of life.
Great Staff
Brookdale Roanoke
4.2 from 77 reviews
#11 Best reviewed of memory care in New Castle
$7,415 per month
Brookdale Roanoke is a well-regarded memory care facility known for its knowledgeable staff, thoughtfully designed environment catering to varying cognitive needs, emphasis on outdoor engagement, and commitment to personalized care, although improvements in meal variety are suggested.
Community Environment
The Harmony Collection at Roanoke Memory Care
3.9 from 32 reviews
#12 Best reviewed of memory care in New Castle
The Harmony Collection at Roanoke - Memory Care has received mixed reviews, with some families reporting significant neglect and inadequate care, while others praise the cleanliness, staff attentiveness, and engaging activities for residents.
Bethel Ridge
4.8 from 6 reviews
#13 Best reviewed of memory care in New Castle
Bethel Ridge is a compassionate Memory Care facility that provides holistic, faith-centered care, fostering a warm, community-oriented environment where residents receive individualized attention and uplifting engagement through activities and music.
Cleanliness
Carrington Cottage Memory Care Center
3.5 from 38 reviews
#14 Best reviewed of memory care in New Castle
$4,950 to $6,460 per month
Carrington Cottage Memory Care Center is praised for its attentive staff, clean environment, and positive resident care, though some reviews highlight concerns about communication and staffing consistency.
Community
Woodland Hills Community
4.8 from 172 reviews
#15 Best reviewed of memory care in New Castle
$4,070 to $6,260 per month
Woodland Hills Community in Roanoke, Virginia, is praised for its beautiful facilities, engaging enrichment activities like RUI University, and exceptional dining experiences that foster a vibrant social environment for residents.
Friendly Staff
Richfield Living
3.6 from 45 reviews
#16 Best reviewed of memory care in New Castle
$757 to $3,046 per month
Richfield Living's quality of care has significantly declined post-acquisition, with reports of inadequate medical attention, diminished social engagement, and unsatisfactory meal standards, raising concerns for those seeking a compassionate and supportive memory care environment.
Great Activities
The Harmony Collection at Roanoke - Memory Care
3.6 from 44 reviews
#17 Best reviewed of memory care in New Castle
$5,205 to $6,725 per month
The Harmony Collection at Roanoke Memory Care has mixed reviews, with significant concerns about staffing levels, communication, cleanliness, and overall quality of care for residents with dementia overshadowing some positive experiences.
Woodhaven Nursing Home
4.0 from 8 reviews
#18 Best reviewed of memory care in New Castle
$1,700 per month
Woodhaven proved to be a compassionate memory care facility that effectively managed our father's aggressive Alzheimer's behavior while providing a warm environment, though its food options were limited, prompting us to supplement his diet for better enjoyment.
Reviews of TerraBella Pheasant Ridge highlight an engaging activity schedule and quality food, but raise concerns about inconsistent communication and personalized care for residents.
Dogs & Cats
Brookdale Salem
4.3 from 109 reviews
$2,775 to $5,250 per month
Brookdale Salem offers a welcoming environment with friendly staff and engaging activities, but potential residents should carefully consider concerns about medication management, cleanliness, and staffing consistency that may impact the quality of memory care.
Dogs & Cats
The Glebe
4.7 from 6 reviews
The Glebe is an exceptional total care facility with spacious accommodations, attentive staff, diverse dining options, and a variety of engaging activities to enhance residents' quality of life.
Dogs & Cats
Woodland Hills Community
4.8 from 172 reviews
$4,070 to $6,260 per month
Woodland Hills Community in Roanoke, Virginia, is praised for its beautiful facilities, engaging enrichment activities like RUI University, and exceptional dining experiences that foster a vibrant social environment for residents.
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