The Harmony Collection at Roanoke Memory Care
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4414 Pheasant Ridge Road, Roanoke, VA 24014
For more information about senior living options: (844) 490-3973
The Harmony Collection at Roanoke - Memory Care is described as a beautiful facility that is well-kept and always clean, providing a pleasant environment for residents. Staff interactions with residents are reported to be positive and supportive, showcasing patience and care during transitions. Residents enjoy engaging activities such as crafts and gardening, contributing to their overall happiness and well-being. Pheasant Ridge Memory Center offers spacious accommodations with private bathrooms, creating a comfortable living space for residents. The community provides various engaging activities throughout the day, fostering interaction among residents while promoting fun and therapy simultaneously.
The facility is described as a terrifying, filthy, and scary place for patients to die, lacking basic care. There are significant issues with laundry services, resulting in residents being left in filthy sheets for extended periods. The administration is perceived as cruel and unapproachable, with no regard for patient well-being or communication. Residents often wander unattended and experience neglect regarding their basic hygiene needs. The lack of engaging activities leads to residents missing meals and suffering from weight loss due to inadequate dietary attention. Staff members are seen as indifferent to residents' needs, often prioritizing their own interactions over resident care. Reports indicate that items frequently go missing or are not returned after being sent to laundry, contributing to a lack of accountability in the facility.The Harmony Collection at Roanoke - Memory Care has garnered mixed reviews from families of residents, highlighting a spectrum of experiences that range from severe dissatisfaction to heartfelt appreciation. Several reviewers voiced intense disappointment and concern regarding the quality of care provided at the facility, indicating systemic issues that raise alarm bells about its operational standards. Many described the environment as resembling a bleak place where dignity is compromised, with accusations of filthiness and neglect prevalent throughout their observations.
One recurring theme among dissatisfied families was the lack of adequate staffing and effective communication within the facility. Reviewers expressed frustration over understaffed conditions, which appeared to contribute to poor hygiene practices and inadequate medical attention for residents. Patients were frequently left unattended for extended periods, resulting in distressing situations such as residents defecating on furniture or lying in dirty sheets for days on end. The overall vibe described by many was one of coldness—a stark contrast to the compassionate care one would hope for in a memory care setting.
Specific instances of neglect surfaced in several accounts; loved ones reported rashes developing due to prolonged exposure to unclean environments and an absence of basic personal care like bathing and laundry services. One reviewer lamented her loved one suffering from these issues while another shared her guilt for placing her sister in what she perceived as an uncaring establishment characterized by broken promises from the administration. This sense of betrayal was compounded by reports that personal belongings often went missing or were mishandled, further adding to familial anxiety and distress.
In striking contrast, some reviews offered a vastly different perspective on The Harmony Collection at Roanoke—marking it as a bright spot in memory care options. These positive testimonials emphasized cleanliness, attentiveness from staff members, and engaging activities available for residents. Families celebrating their positive experiences highlighted how their relatives felt cared for during their transition into this facility—particularly praising staff members like Margaret who played pivotal roles in providing support during challenging times.
Residents reportedly enjoyed various stimulating activities such as crafts and gardening clubs while also participating in regular meals that were well received. The general design of the facility also drew praise; it featured inviting communal spaces such as libraries and theaters, fostering social interaction rather than isolating residents into solitary experiences. Families appreciated how these thoughtful layouts adhered not just to aesthetics but also functionality—creating a sense of community among residents.
However, despite differing viewpoints surrounding The Harmony Collection at Roanoke - Memory Care, it remains evident that consistency is vital when assessing memory care facilities' reliability. While many reported satisfactory living conditions marked by cleanliness and engagement via varied programs designed specifically for those with cognitive impairments—the negative accounts serve as necessary warnings against complacency within management practices. Stringent oversight is critical to ensuring all residents receive appropriate attention regardless of how well-maintained or visually appealing any given facility may appear upon first glance.
Ultimately, families seeking placement options must weigh these contrasting reviews seriously before making decisions about their loved ones' futures amongst them—a daunting task made all the more complicated when faced with conflicting narratives regarding quality care at The Harmony Collection at Roanoke - Memory Care versus other alternatives in memory care facilities nearby contributing valuable insights into both ends of this spectrum.
64 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Harmony Collection at Roanoke Memory Care in Roanoke, VA is a dedicated assisted living community that specializes in providing care for individuals with memory impairments. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Our residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished living spaces, and access to community-operated transportation for outings and appointments. We provide a computer center for those who wish to stay connected digitally, as well as a small library for leisure reading. Our fitness room is equipped to cater to physical wellness needs, while our gaming room offers opportunities for recreational activities.
With our beautiful outdoor spaces and garden areas, residents can find tranquility and relaxation in nature. They can also savor delicious meals in our dining room through our restaurant-style dining experience, where special dietary restrictions are accommodated.
At The Harmony Collection at Roanoke Memory Care, we prioritize the health and well-being of our residents by offering various care services. These include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, medication management, and specialized memory care programming. We also provide support for those with mild cognitive impairment and offer a mental wellness program to promote emotional and psychological well-being.
For convenience and peace of mind, we offer housekeeping services along with move-in coordination. Residents have access to private bathrooms within their living spaces along with telephone services for communication purposes. Our wellness center promotes overall health through various programs and activities, while Wi-Fi/high-speed internet keeps residents connected online.
To enhance the social lives of our residents, we provide concierge services along with planned day trips and scheduled daily activities. Our fitness programs aim to keep residents active physically while resident-run activities foster engagement within the community.
Located near several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters, our community ensures that residents have easy access to essential services and entertainment options.
At The Harmony Collection at Roanoke Memory Care, we strive to create a warm and supportive environment where individuals with memory impairments can thrive, receive the necessary care, and enjoy a fulfilling lifestyle.
The Harmony Collection at Roanoke Memory Care offers Studio apartments.
The Harmony Collection at Roanoke Memory Care is located at 4414 Pheasant Ridge Road, Roanoke, VA 24014 in Roanoke city, Virginia
The Harmony Collection at Roanoke Memory Care offers a comprehensive suite of features that significantly enhance the quality of care for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transferring not only promotes dignity but also ensures safety and comfort, addressing physical challenges faced by residents. Medication management is crucial in preventing medication errors and maintaining overall health, while meal preparation and service cater to specific dietary needs, ensuring optimal nutrition. By providing assistance with activities of daily living, the facility supports residents in maintaining their independence as much as possible. The 24-hour supervision guarantees immediate response to any emergencies or needs, fostering a secure environment. Additionally, the mental wellness program and specialized memory care programming are designed to stimulate cognitive function and emotional well-being, offering tailored activities that engage residents at various stages of cognitive decline. Together, these features create a nurturing atmosphere conducive to improving the quality of life for those facing memory impairment.
The Harmony Collection at Roanoke Memory Care on seniors.fyi includes 10 photos including images showing interior, dining, decor, living room, exercise equipment, windows, bedroom, lighting, and more.
The Harmony Collection at Roanoke - Memory Care
Roanoke, VA
Clean facility with dementia-trained staff and on-site therapists.
Chronic understaffing leading to missed medications and slow responses.
The Crossings At Pheasant Ridge
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Specialized diabetic care with on-site activities
Devotional services off-site
The Harmony Collection At Roanoke Assisted Living
Roanoke, VA
Spacious, well-equipped apartments with restaurant-style dining and a lively activity lineup.
Staffing turnover and communication gaps impacting care updates.
The Harmony Collection at Roanoke - Independent Living
Roanoke, VA
Caring staff with engaging activities and good value.
Past staffing/maintenance delays and occasional dining concerns.
The Village On Pheasant Ridge
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Caring, professional staff; clean, spacious apartments; extensive activities and amenities.
Above-average cost; some activities may not appeal to all residents and outdoor access could be improved.
Smith/Packett Med-Com LLC
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Convenient Roanoke location with many nearby amenities (restaurants, parks, healthcare, and more).
Limited transportation options nearby (only one service).
TerraBella Pheasant Ridge
Roanoke, VA
Attentive staff, clean facilities, and engaging activities.
Communication gaps and inconsistent care at times.
Our Lady of the Valley
Roanoke, VA
Clean, well-maintained facility with friendly staff and engaging activities.
Inconsistent care in some units and occasional room odors with uneven communication.
The Park Oak Grove
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Friendly staff, quality meals, clean environment, and spacious apartments.
Exterior upkeep needs attention; occasional dips in activities and dining consistency due to staff turnover.
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Interior
Decor
Building
Bedroom
Windows
Dining
Artwork
Bookshelves
Piano
Exercise Equipment
