The Harmony Collection at Roanoke - Memory Care

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  • Interior

    A cozy indoor setting resembling a small village market with tables and chairs.

  • Decor

    A cozy and stylish bedroom with a single bed featuring patterned bedding, a bedside lamp, and decorative details.

  • Building

    A brick residential building with a porch and flagpoles at the entrance.

  • Architecture

    A welcoming porch with benches and flowers in front of a building.

  • Landscaping

    A serene garden with flower beds and walkways between buildings.

  • Floor Plan

    A two-bedroom apartment floor plan featuring a kitchen, bathroom, and living area.

The Harmony Collection at Roanoke - Memory Care

4414 Pheasant Ridge Rd, Roanoke, VA 24014

For more information about senior living options: (844) 490-3973

3.2 from 23 reviews
5 stars
9
4 stars
4
3 stars
0
2 stars
2
1 stars
8

Memory Care

The Harmony Collection at Roanoke - Memory Care Costs & Pricing

The Harmony Collection at Roanoke - Memory Care offers various room types, tailored to meet the needs of residents while providing a comfortable living environment. For a semi-private room, the monthly cost is $5,205, which is significantly higher than the average costs in Roanoke City at $2,868 and Virginia state-wide at $3,991. Alternatively, the studio option comes with a price tag of $6,725 per month, again above local and state averages - Roanoke City's average studio cost is $3,840 and Virginia's is $4,436. These figures reflect the unique services and specialized care provided at The Harmony Collection, aimed at enhancing the quality of life for those with memory care needs.

Floor plansThe Harmony Collection at Roanoke - Memory CareRoanoke cityVirginia
Semi-Private$5,205$2,868$3,991
Studio$6,725$3,840$4,436

Overall Review of The Harmony Collection at Roanoke - Memory Care

Pros

  • pro The staff at The Harmony Collection at Roanoke Memory Care is well-trained in Alzheimer's and dementia care, providing attentive and kind support to residents.
  • pro Residents are greeted by name with a smile, fostering a friendly atmosphere.
  • pro The facility is clean and has more staff than some competitors, contributing to a sense of safety for families.
  • pro Positive experiences include great food quality and friendliness among the staff and other residents.
  • pro The presence of occupational, speech, and physical therapists on-site daily enhances the care provided to residents.
  • pro Family members appreciate the communication from staff regarding their loved ones' needs and experiences in the facility.
  • pro Many families found that their loved ones made friendships within the community, benefiting their social engagement.
  • pro The tour experience was described as very good, showcasing the amenities and cleanliness of the facility effectively.

Cons

  • pro The facility suffers from chronic understaffing, leading to inadequate care and attention for residents.
  • pro Communication between staff and families is poor, with calls often going unreturned.
  • pro Residents are frequently left in unsanitary conditions, including soiled clothing and bedding.
  • pro Activities for residents are severely lacking, resulting in boredom and a lack of engagement.
  • pro Medications are consistently administered late or not at all, causing health concerns.
  • pro Staff turnover is high, creating instability and affecting the quality of care provided.
  • pro The administration is perceived as unresponsive and uncaring towards both residents and their families.
  • pro Complaints about missing laundry items and poor housekeeping practices are common among families.
  • pro Emergency notifications regarding resident health issues are often neglected by the staff.
  • pro Many reviews indicate that the reality of care does not match the positive impressions given during tours of the facility.

Review

The Harmony Collection at Roanoke Memory Care has become a polarizing topic among families and caregivers seeking suitable environments for their loved ones suffering from dementia. Many reviews paint a chilling picture of neglect and mismanagement, while a minority offer surprisingly positive feedback. This disparity raises concerns about the facility’s overall quality of care and the legitimacy of its claims regarding memory care.

Numerous reviewers express deep dissatisfaction with the staffing levels in the memory care unit. Consistent reports highlight frequent staff turnover and inadequate numbers for effective resident care. Families shared experiences where residents were left without basic assistance, such as bathing or grooming, leading to feelings of helplessness among both residents and their relatives. One reviewer noted that their loved one was often put to bed in the same clothes worn all day or even longer, reflecting an alarming lack of attention to personal hygiene. Moreover, the failure to engage residents in meaningful activities is another recurring theme; instead of promoting social interaction and mental engagement, many described a monotonous existence within the facility.

Communication—or lack thereof—between families and staff is another significant concern raised by many reviewers. Family members reported difficulties reaching management or nursing staff when issues arose, leading to frustration over unanswered calls and unmet needs. The dismissal of concerns was particularly troubling for some families who felt brushed off by administrators who were reportedly dismissive or condescending. In instances where urgent matters needed addressing—such as missed medication schedules or medical appointments—families felt abandoned by an administration that seemed more focused on maintaining appearances than ensuring quality care.

Cleanliness appeared to be another critical issue highlighted across various reviews. Some complaints indicated that communal areas and individual rooms were not well-maintained, with instances describing foul odors permeating the hallways and unkempt living spaces for residents. Laundry services also drew criticism; items frequently went missing, and laundry was often neglected altogether, further diminishing trust between families seeking comprehensive caregiving capabilities.

Yet amid these negative accounts are sporadic positive reflections from individuals who described satisfactory experiences at The Harmony Collection at Roanoke Memory Care. Some praised the friendliness of certain staff members along with commendations on food quality offered within the facility's dining services. Others emphasized that their loved ones thrived due to consistent interactions with trained professionals specializing in dementia care—highlighting moments where connections forged between residents fostered a sense of community amidst challenges faced by those suffering from cognitive decline.

In summary, while some accounts reflect warmth and responsibility taken by caregivers toward residents in memory care at The Harmony Collection at Roanoke, an overwhelming number suggest severe deficiencies across multiple fronts—staffing levels being critical—and call into question whether this facility can truly provide conducive environments for those with dementia and Alzheimer's disease. For families considering placement options for their loved ones experiencing cognitive impairment, thorough research into available alternatives remains paramount before making life-altering decisions steeped in vulnerability during such sensitive times.

Features

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional Woodrum (7 miles away) Roanoke Regional Woodrum (7 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Brain fitness Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Yoga / chair yoga Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.

Description

The Harmony Collection at Roanoke is a memory care assisted living community located in Roanoke, VA. Our residents enjoy a wide range of amenities and care services to ensure their comfort and well-being.

In terms of amenities, we offer various activities on-site to keep our residents engaged and entertained. They can also take advantage of our air-conditioned indoor common areas or spend time in the outdoor common areas enjoying the fresh air. We have wheelchair accessible showers and ground floor units for ease of mobility. Wi-Fi/high-speed internet is available for those who want to stay connected.

We understand the importance of personal grooming, so we have a beautician on-site to cater to our residents' styling needs. Cable or satellite TV is provided for their entertainment, and devotional services are offered both on-site and off-site for spiritual fulfillment.

When it comes to care services, our trained staff provides diabetic care as well as medication management. We also offer incontinence care to ensure the cleanliness and comfort of our residents.

Dining is an important aspect of our community, and we strive to provide nutritious and delicious meals. Our professional chef prepares low/no sodium meals, taking into account any dietary restrictions. Residents can enjoy restaurant-style dining or opt for room service if they prefer privacy. We also offer special dining programs and accommodate vegetarian preferences.

To keep our residents active both mentally and physically, we provide brain fitness activities as well as stretching classes and yoga/chair yoga sessions. For those who appreciate cultural experiences, we organize day trips, outings, live dance/theater performances, and live musical performances.

Our location is convenient with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals nearby. Transportation options are available for easy access to these facilities.

At The Harmony Collection at Roanoke - Memory Care in Roanoke, VA, we strive to create a supportive environment where seniors with memory care needs can thrive and enjoy their golden years.

Nearby Places of Interest

This area of Roanoke, Virginia is a bustling neighborhood with convenient access to various amenities and services that cater to seniors. With multiple cafes including Starbucks and Panera Bread nearby, residents can enjoy a leisurely coffee or meal with friends. The neighborhood also offers a variety of dining options such as Chick-Fil-A, IHOP, and Montano's International Gourmet for diverse culinary experiences. Medical care is easily accessible with Southwest Medical Clinic and Vistar Eye Center in close proximity, providing peace of mind for seniors needing healthcare services. Additionally, parks like Cypress Park and Mill Mountain Park offer opportunities for outdoor recreation and relaxation. The presence of theaters like AMC CLASSIC Roanoke 1 provides entertainment options for residents looking to catch a movie. Overall, this neighborhood provides a vibrant and convenient living environment for seniors seeking a comfortable retirement lifestyle in Roanoke, Virginia.

Cafes

  • Starbucks (0.4 miles)
  • Panera Bread (1 miles)
  • Mill Mountain Coffee & Tea (1.1 miles)
  • Sweet Donkey Coffee (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.6 miles)

Restaurants

  • Chick-Fil-A (0.4 miles)
  • IHOP (0.5 miles)
  • Wendy's (0.8 miles)
  • Macado's (0.9 miles)
  • Montano's International Gourmet (0.9 miles)
  • Chicken Salad Chick (0.9 miles)
  • Five Guys Burgers & Fries (1 miles)

Transportation

  • Enterprise Rent-A-Car (0.8 miles)

Parks

  • Cypress Park (0.9 miles)
  • Mill Mountain Park (2.4 miles)
  • Garst Mill Park (2.9 miles)
  • Vic Thomas Park (2.9 miles)
  • Wasena Park (3 miles)
  • Norwich Park (3.2 miles)

Physicians

  • Southwest Medical Clinic (1 miles)
  • Kelly Peter F, Dpm - Roanoke Foot And Ankle (1 miles)
  • Vistar Eye Center (1.1 miles)
  • Blue Ridge Research Center (1.2 miles)
  • Internal Medicine Associates of Roanoke (1.2 miles)
  • Physician Associates Of Virginia, PC (1.2 miles)
  • Virginia Skin & Vein (1.4 miles)

Theaters

  • AMC CLASSIC Roanoke 1 (1.1 miles)

Pharmacies

  • Walmart Pharmacy (1.4 miles)
  • Walgreens (1.8 miles)
  • Kare Pharmacy & Compounding (1.9 miles)
  • Carilion Clinic Pharmacy (2.1 miles)
  • Kroger Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.6 miles)

Hospitals

  • Carilion Health System (2.1 miles)
  • Roanoke Ambulatory Surgery Center (2.9 miles)
  • Roanoke Memorial Hospitals (3.2 miles)
  • Carilion Roanoke Community Hospital (3.2 miles)

Places of Worship

  • St Johns Episcopal Church (3.2 miles)

Frequently Asked Questions

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