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3.6 from 44 reviews
5 stars
25
4 stars
4
3 stars
0
2 stars
2
1 stars
13
The Harmony Collection at Roanoke - Memory Care Costs & Pricing
The Harmony Collection at Roanoke - Memory Care offers various room types, tailored to meet the needs of residents while providing a comfortable living environment. For a semi-private room, the monthly cost is $5,205, which is significantly higher than the average costs in Roanoke City at $2,868 and Virginia state-wide at $3,991. Alternatively, the studio option comes with a price tag of $6,725 per month, again above local and state averages - Roanoke City's average studio cost is $3,840 and Virginia's is $4,436. These figures reflect the unique services and specialized care provided at The Harmony Collection, aimed at enhancing the quality of life for those with memory care needs.
Floor plans
The Harmony Collection at Roanoke - Memory Care
Roanoke city
Virginia
Semi-Private
$5,205
$2,868
$3,991
Studio
$6,725
$3,840
$4,436
Overall Review of The Harmony Collection at Roanoke - Memory Care
common27 reviews mention this
Staff care is a mixed picture
Residents and families describe staff as caring and responsive, while other reviewers report serious breakdowns in care.
Many reviews focus on staff responsiveness, compassion, and attention to residents’ needs, including families who say they feel peace of mind. Some also describe residents being greeted by name and staff showing up in a supportive, team-based way. At the same time, multiple negative reviews describe problems such as poor communication, frequent turnover, and care that doesn’t happen as expected, including missed or delayed needs.
common6 reviews mention this
Dining feels more like restaurants
Dining stands out as restaurant-style for some residents and families.
Several positive reviews describe meals being served in a restaurant-like setting and highlight the overall food experience. Other reviewers are less favorable, including complaints that food is part of the broader service problems. Overall, dining shows up as a clear point of difference in how families remember the experience.
common12 reviews mention this
Cleanliness is praised or criticized
Cleanliness is a recurring theme, with accounts ranging from very clean to unsanitary conditions.
Positive reviewers describe the community as very clean, bright, and welcoming, and mention cleanliness as part of what made them comfortable. In contrast, a substantial set of negative reviews describe dirty rooms, unpleasant odors, and situations like urine on floors or residents not being properly cared for. These comments appear alongside concerns about staffing and basic care consistency.
common11 reviews mention this
Activities and engagement divide reviews
Families describe both regular engagement and a lack of meaningful activities.
Some reviewers say residents are involved in daily activities and outings, and they describe the community as focused on keeping residents engaged. Others report residents sitting without stimulation, with activities described as weak or significantly reduced. This split aligns with differing accounts of staffing levels and day-to-day follow-through.
caveat13 reviews mention this
Care consistency and communication concerns
A recurring concern is inconsistent care and communication between families and the community.
A number of negative reviews describe understaffing and missed or delayed basics of memory care, including help with bathing, laundry, and medication timing. Multiple accounts also mention poor communication with families, missed appointments, and situations where residents were not properly monitored or supported. Some of these critiques also include concerns about safety and facility leadership being hard to reach.
caveat4 reviews mention this
Higher pricing and billing issues
Some families question value, and a few describe billing issues after moves or hospitalizations.
One review describes value for cost positively, but several others raise concerns tied to money and billing around hospitalization, moving out, or time charged after a resident left. Separately, the community’s pricing appears higher than county and state benchmarks across unit types. For families comparing options, cost is a theme that shows up alongside the most serious service complaints.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Memory Care
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Devotional services on-site
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Roanoke Regional Woodrum (7 miles away)
Care Services
Ambulatory care
Diabetic care
Incontinence care
Medication management
Dining
Guest meals
Low / no sodium
Meals provided
Professional chef
Restaurant style dining
Room service
Special dining programs
Vegetarian
Activities
Art classes
Brain fitness
Catholic services
Cooking classes
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Live dance or theater performances
Live musical performances
Protestant services
Stretching classes
Yoga / chair yoga
Nearby Places of Interest
This area of Roanoke, Virginia is a bustling neighborhood with convenient access to various amenities and services that cater to seniors. With multiple cafes including Starbucks and Panera Bread nearby, residents can enjoy a leisurely coffee or meal with friends. The neighborhood also offers a variety of dining options such as Chick-Fil-A, IHOP, and Montano's International Gourmet for diverse culinary experiences. Medical care is easily accessible with Southwest Medical Clinic and Vistar Eye Center in close proximity, providing peace of mind for seniors needing healthcare services. Additionally, parks like Cypress Park and Mill Mountain Park offer opportunities for outdoor recreation and relaxation. The presence of theaters like AMC CLASSIC Roanoke 1 provides entertainment options for residents looking to catch a movie. Overall, this neighborhood provides a vibrant and convenient living environment for seniors seeking a comfortable retirement lifestyle in Roanoke, Virginia.
Cafes
Starbucks (0.4 miles)
Panera Bread (1 miles)
Mill Mountain Coffee & Tea (1.1 miles)
Sweet Donkey Coffee (2 miles)
Starbucks (2.2 miles)
Starbucks (2.6 miles)
Restaurants
Chick-Fil-A (0.4 miles)
IHOP (0.5 miles)
Wendy's (0.8 miles)
Macado's (0.9 miles)
Montano's International Gourmet (0.9 miles)
Chicken Salad Chick (0.9 miles)
Five Guys Burgers & Fries (1 miles)
Transportation
Enterprise Rent-A-Car (0.8 miles)
Parks
Cypress Park (0.9 miles)
Mill Mountain Park (2.4 miles)
Garst Mill Park (2.9 miles)
Vic Thomas Park (2.9 miles)
Wasena Park (3 miles)
Norwich Park (3.2 miles)
Physicians
Southwest Medical Clinic (1 miles)
Kelly Peter F, Dpm - Roanoke Foot And Ankle (1 miles)
Vistar Eye Center (1.1 miles)
Blue Ridge Research Center (1.2 miles)
Internal Medicine Associates of Roanoke (1.2 miles)
The Harmony Collection at Roanoke - Memory Care offers various room types, tailored to meet the needs of residents while providing a comfortable living environment. For a semi-private room, the monthly cost is $5,205, which is significantly higher than the average costs in Roanoke City at $2,868 and Virginia state-wide at $3,991. Alternatively, the studio option comes with a price tag of $6,725 per month, again above local and state averages - Roanoke City's average studio cost is $3,840 and Virginia's is $4,436. These figures reflect the unique services and specialized care provided at The Harmony Collection, aimed at enhancing the quality of life for those with memory care needs.
The Harmony Collection at Roanoke offers tailored services such as medication management, which ensures that residents receive their prescribed medications on time and in the correct dosages, alleviating potential health complications associated with forgetfulness. Incontinence care is provided to support dignity and comfort for residents, addressing a common challenge faced by those with advanced stages of dementia while promoting their overall well-being. Additionally, the facility emphasizes brain fitness activities designed to engage cognitive functions through stimulation and social interaction, helping to maintain mental agility and enhance quality of life for individuals experiencing memory loss. Together, these features create a supportive environment that addresses both the physiological and emotional needs of residents, fostering a sense of security and purpose.
The Harmony Collection at Roanoke - Memory Care on seniors.fyi includes 7 photos including images showing bedroom, floor plan, decor, building, bathroom, windows, interior, architecture, and more.
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"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
The Harmony Collection at Roanoke - Memory Care photos
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Interior
Decor
Building
Architecture
Landscaping
Floor Plan
Interior
Decor
Bedroom
Landscaping, Garden, and Walkway
Windows and Building
Floor Plan and Bathroom
Architecture
Kitchen and Living Area
Seating Area
Outdoor
Entrance, Flag, and Brick
Porch
Studio Apartment and Living Space
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Memory Care
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Roanoke Regional Woodrum (7 miles away)
Ambulatory care
Diabetic care
Incontinence care
Medication management
Guest meals
Art classes
Brain fitness
Catholic services
Cooking classes
Day trips and outings
Live dance or theater performances
Live musical performances
Stretching classes
Clean, well-maintained facility with engaging activities and friendly staff.
Memory Care Pathways: A Holistic Guide to Dementia Support
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Delirium and Dementia: Unraveling the Key Differences
