The Harmony Collection at Roanoke - Memory Care
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4414 Pheasant Ridge Rd, Roanoke, VA 24014
For more information about senior living options: (844) 490-3973
The Harmony Collection at Roanoke - Memory Care offers various room types, tailored to meet the needs of residents while providing a comfortable living environment. For a semi-private room, the monthly cost is $5,205, which is significantly higher than the average costs in Roanoke City at $2,868 and Virginia state-wide at $3,991. Alternatively, the studio option comes with a price tag of $6,725 per month, again above local and state averages - Roanoke City's average studio cost is $3,840 and Virginia's is $4,436. These figures reflect the unique services and specialized care provided at The Harmony Collection, aimed at enhancing the quality of life for those with memory care needs.
| Floor plans | The Harmony Collection at Roanoke - Memory Care | Roanoke city | Virginia |
|---|---|---|---|
| Semi-Private | $5,205 | $2,868 | $3,991 |
| Studio | $6,725 | $3,840 | $4,436 |
The staff are extremely sensitive to residents' needs and are caring, compassionate, and kind. The facility is clean, bright, and welcoming to both residents and visitors. The Harmony Collection employs Dementia Caregiver Specialists, making it stand out in its care. Transportation is available for residents needing appointments, and room sizes are comfortable. The staff know every resident by name and the care is a true team effort with evident love and support. On-site occupational, speech, and physical therapists are available daily, contributing to comprehensive care. The atmosphere includes daily activities, a town center gathering space, a movie theater, and restaurant-style dining, all enhancing residents' quality of life.
The Harmony Memory Care facility is described as abysmal in staffing, care, and food, with poor communication to families. There is frequent staff turnover and inadequate attention to dressing and engaging residents. Medications are not administered on time and important doctor appointments are routinely missed. The environment is described as dirty and unsafe, with strong odors and dirty rooms. Residents are often not bathed or assisted with basic hygiene and lack opportunities for meaningful activities. Management is portrayed as rude, absent, and ineffective, with poor leadership and unreturned calls. Families report being charged for services after a loved one dies and not being notified about hospitalizations. Residents can be left unattended, wander, and be exposed to neglectful conditions.The Harmony Collection at Roanoke - Memory Care is best suited for families seeking a dementia-focused, person-centered environment where compassionate care and specialized training are visible day to day. It is a good fit for residents in the early to mid stages of memory loss who still crave social engagement, meaningful activities, and access to on-site therapies. The community shines when families want a warm, home-like atmosphere with staff who know residents by name, a bright, clean setting, and spaces that encourage independence within a supportive framework. Those who prize real-time family communication and a reasoned, person-first approach to daily life will likely feel reassured by what Harmony often delivers.
However, several red flags warrant careful consideration before committing. Alternatives should be on the radar for families prioritizing ironclad staffing consistency, predictable operations, and consistently timely medical oversight. If robust leadership presence and steady, well-coordinated administration are non-negotiable, Harmony may fall short on certain shifts or in certain episodes. Prospective residents with higher medical acuity, frequent hospitalizations, or a need for aggressive, 24/7 supervision may find the level of oversight uneven. In short, this is a community where the day-to-day experience can be outstanding, but it can also hinge on who is on duty and who is leading the building at any given time.
The strongest positives center on staff warmth, dementia expertise, and an engaging environment. Families repeatedly praise caregivers who are sensitive, compassionate, and genuinely invested in their loved one's well-being, underscored by dedicated dementia care specialists on-site. The setting itself supports social connection and activity, with amenities like a town center, a movie theater, and restaurant-style dining that fosters dignity and routine. On-site occupational, speech, and physical therapists add practical value, helping residents maintain function and participate meaningfully in daily life. The sense that staff across roles - nurses, cooks, housekeeping, activities - know residents personally is a meaningful driver of safety and belonging.
All the same, the frequent criticisms cannot be dismissed. The most consequential concerns involve staffing consistency and leadership quality. Reports of staff turnover, delayed communications with families, and missed medical appointments point to a fragility in administrative stability. Housekeeping and laundry can be inconsistent, with episodes of missing clothes and delayed or incomplete upkeep during hospital stays. Some reviews describe odors, uneven enmity with basic hygiene tasks, and safety concerns tied to supervision and response times. Billing disputes - such as charges after a resident leaves - underscore the importance of meticulous front-d desk and accounting processes. These elements may overturn otherwise positive experiences, especially for families seeking predictable, transparent operations.
When the positives align with the family's expectations and the care plan, Harmony can offset its drawbacks through ongoing, proactive engagement. The presence of trained dementia specialists and daily therapeutic services can meaningfully improve mood, cognition, and functional engagement for many residents. The social calendar and on-site amenities promote a sense of community and purpose, often translating into better quality of life and reduced isolation. The key to success lies in vigilant oversight: insist on meeting the leadership team, request clear communication protocols, and verify medication processes, housekeeping routines, and safety measures. If these guardrails are solid, Harmony delivers a compelling combination of warmth, stimulation, and professional care.
In the final assessment, Harmony Roanoke Memory Care represents a thoughtful option for families who want a lively, responsive memory-care environment with genuine staff investment and a hospitality-minded touch. It is not a blanket endorsement for every memory-care need; those prioritizing unwavering staffing consistency, everyday medical oversight, or flawless administrative performance should compare alternatives where these elements are demonstrably baked into the operation. The decision should hinge on how much weight is given to a personable, activity-rich setting versus the potential for variability in staffing and leadership. For families prepared to conduct thorough tours, interview leadership, and verify daily routines, Harmony can feel like a true home for a loved one who benefits from engaged care and meaningful daily life.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (7 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion. Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.The Harmony Collection at Roanoke is a memory care assisted living community located in Roanoke, VA. Our residents enjoy a wide range of amenities and care services to ensure their comfort and well-being.
In terms of amenities, we offer various activities on-site to keep our residents engaged and entertained. They can also take advantage of our air-conditioned indoor common areas or spend time in the outdoor common areas enjoying the fresh air. We have wheelchair accessible showers and ground floor units for ease of mobility. Wi-Fi/high-speed internet is available for those who want to stay connected.
We understand the importance of personal grooming, so we have a beautician on-site to cater to our residents' styling needs. Cable or satellite TV is provided for their entertainment, and devotional services are offered both on-site and off-site for spiritual fulfillment.
When it comes to care services, our trained staff provides diabetic care as well as medication management. We also offer incontinence care to ensure the cleanliness and comfort of our residents.
Dining is an important aspect of our community, and we strive to provide nutritious and delicious meals. Our professional chef prepares low/no sodium meals, taking into account any dietary restrictions. Residents can enjoy restaurant-style dining or opt for room service if they prefer privacy. We also offer special dining programs and accommodate vegetarian preferences.
To keep our residents active both mentally and physically, we provide brain fitness activities as well as stretching classes and yoga/chair yoga sessions. For those who appreciate cultural experiences, we organize day trips, outings, live dance/theater performances, and live musical performances.
Our location is convenient with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals nearby. Transportation options are available for easy access to these facilities.
At The Harmony Collection at Roanoke - Memory Care in Roanoke, VA, we strive to create a supportive environment where seniors with memory care needs can thrive and enjoy their golden years.
This area of Roanoke, Virginia is a bustling neighborhood with convenient access to various amenities and services that cater to seniors. With multiple cafes including Starbucks and Panera Bread nearby, residents can enjoy a leisurely coffee or meal with friends. The neighborhood also offers a variety of dining options such as Chick-Fil-A, IHOP, and Montano's International Gourmet for diverse culinary experiences. Medical care is easily accessible with Southwest Medical Clinic and Vistar Eye Center in close proximity, providing peace of mind for seniors needing healthcare services. Additionally, parks like Cypress Park and Mill Mountain Park offer opportunities for outdoor recreation and relaxation. The presence of theaters like AMC CLASSIC Roanoke 1 provides entertainment options for residents looking to catch a movie. Overall, this neighborhood provides a vibrant and convenient living environment for seniors seeking a comfortable retirement lifestyle in Roanoke, Virginia.
The Harmony Collection at Roanoke - Memory Care offers various room types, tailored to meet the needs of residents while providing a comfortable living environment. For a semi-private room, the monthly cost is $5,205, which is significantly higher than the average costs in Roanoke City at $2,868 and Virginia state-wide at $3,991. Alternatively, the studio option comes with a price tag of $6,725 per month, again above local and state averages - Roanoke City's average studio cost is $3,840 and Virginia's is $4,436. These figures reflect the unique services and specialized care provided at The Harmony Collection, aimed at enhancing the quality of life for those with memory care needs.
The Harmony Collection at Roanoke - Memory Care is located at 4414 Pheasant Ridge Rd, Roanoke, VA 24014 in Roanoke city, Virginia
The Harmony Collection at Roanoke offers tailored services such as medication management, which ensures that residents receive their prescribed medications on time and in the correct dosages, alleviating potential health complications associated with forgetfulness. Incontinence care is provided to support dignity and comfort for residents, addressing a common challenge faced by those with advanced stages of dementia while promoting their overall well-being. Additionally, the facility emphasizes brain fitness activities designed to engage cognitive functions through stimulation and social interaction, helping to maintain mental agility and enhance quality of life for individuals experiencing memory loss. Together, these features create a supportive environment that addresses both the physiological and emotional needs of residents, fostering a sense of security and purpose.
The Harmony Collection at Roanoke - Memory Care on seniors.fyi includes 7 photos including images showing bedroom, floor plan, decor, building, bathroom, windows, interior, architecture, and more.
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