TerraBella Pheasant Ridge

Pros

• Residents at TerraBella Pheasant Ridge enjoy a variety of engaging activities, such as crafts, games, and social outings, which enhance their quality of life.
• The staff at TerraBella Pheasant Ridge consistently demonstrate care and professionalism, ensuring residents receive the attention they deserve.
• Many families appreciate the prompt responses to questions and concerns about their loved ones' care.
• The food offered at TerraBella is well-received by residents, with some even finding it satisfying despite being picky eaters.
• The facility is praised for its cleanliness and beautiful landscaping, creating a welcoming environment for residents and visitors.
• Families feel reassured knowing their loved ones are receiving excellent care in a warm and friendly community atmosphere.
• The opportunity for special events and celebrations fosters a sense of family among residents and their families.
• Residents express happiness about their living arrangements and actively participate in community activities, contributing to their overall well-being.
• TerraBella Pheasant Ridge is often recommended by families who have had positive experiences with the care provided to their loved ones.

Cons

• Residents do not seem happy, and the communication from staff is lacking.
• Some residents are treated disrespectfully, leading to disappointment in care quality.
• The facility was described as outdated and dirty by one reviewer, while staff were unfriendly.
• There have been issues with cleanliness in personal rooms and inadequate staffing during certain times.
• Items and treats often go missing, causing frustration among families.
• Expectations regarding daily updates for family members were not consistently met.
• Some nurses displayed unprofessional behavior by laughing at residents.
• Despite good food overall, some residents expressed dissatisfaction with their dining experience or choices offered.

Review

When considering assisted living options for loved ones, the experiences shared by families at TerraBella Pheasant Ridge reveal a complex and multifaceted view of the facility. Despite some glowing reviews, there are notable concerns that prospective residents and their families should consider carefully.

Communication—or the lack thereof—appears to be a recurrent theme among reviewers. Many families voiced frustrations about delayed or inadequate communication from staff regarding their loved ones' care. One individual noted that although caregivers were supposed to provide daily updates to family members, these reports were often missing, leading to feelings of uncertainty and dissatisfaction. Others echoed similar sentiments, particularly highlighting inconsistency in how staff interacted with residents; while some nurses received commendations for their professionalism and warmth, others reportedly failed to show respect or empathy towards elderly patients.

One of the standout features frequently praised is the variety of activities offered at TerraBella Pheasant Ridge. Many families highlighted an active social calendar filled with engaging events such as balloon volleyball, wine tastings, bingo games, crafts, and more. The commitment of staff members to creating a vibrant community life appears sincere; several reviewers mentioned how much joy their loved ones derived from participation in these organized activities. For families who value engagement for their relatives in assisted living facilities, this aspect seems crucial.

Cleanliness and maintenance also drew mixed feedback from those who reviewed the facility. While many described common areas as beautifully maintained and festive during holidays, others reported issues with room cleanliness and upkeep within resident quarters. Short staffing was cited as a contributing factor to these problems in cleanliness; however, some reviewers noted improvements over time as staffing levels increased. For potential residents requiring higher levels of personal care management or assistance with daily living tasks, this inconsistency could prove significant.

The quality of food served at TerraBella Pheasant Ridge received generally positive remarks; many families appreciated the efforts made by kitchen staff to accommodate dietary preferences and add variety to meals. The chef’s initiative to incorporate recipes from residents into meal planning stood out as a highlight for those touring the facility—a personal touch that resonated well with family members looking for a warm home-like experience for their loved ones.

Nevertheless, while there were moments where reviewers felt reassured about care standards—pointing out certain exceptional staff members—the overall sentiment reflects disappointment regarding how each resident's unique needs are addressed holistically across different shifts and times of day. Families emphasized that consistent individual attention is critical in ensuring quality of life for seniors living within assisted facilities.

Ultimately, potential residents and their families must weigh both sides presented in these reviews before making decisions about assisted living arrangements at TerraBella Pheasant Ridge or similar facilities elsewhere. The environment is praised for its beauty and activity offerings but shadowed by challenges around communication consistency and personalized care approaches. Selecting an appropriate setting demands thorough research along with firsthand visits whenever possible—families express that being actively involved plays an essential role in facilitating better outcomes when choosing caring environments for elderly parents or loved ones facing various support needs.

This part of Roanoke, Virginia offers a variety of amenities and services that would be beneficial for senior living. With several cafes and restaurants within close proximity, there are plenty of options for dining out or grabbing a quick bite to eat. Additionally, there are multiple parks nearby for outdoor recreation and relaxation. For medical needs, there are several physician offices and pharmacies conveniently located in the area. The presence of a hospital and ambulatory surgery center ensures easy access to healthcare services. Places of worship are also available for those seeking spiritual community. Overall, this area provides a diverse range of resources that would support a comfortable and convenient lifestyle for seniors.

Cafes

• Starbucks (0.4 miles)
• Panera Bread (1 miles)
• Mill Mountain Coffee & Tea (1.1 miles)
• Sweet Donkey Coffee (2.1 miles)
• Starbucks (2.3 miles)
• Starbucks (2.7 miles)

Restaurants

• Chick-Fil-A (0.5 miles)
• IHOP (0.6 miles)
• Wendy's (0.9 miles)
• Macado's (0.9 miles)
• Chicken Salad Chick (1 miles)
• Montano's International Gourmet (1 miles)
• Five Guys Burgers & Fries (1 miles)

Transportation

• Enterprise Rent-A-Car (0.9 miles)

Parks

• Cypress Park (0.9 miles)
• Mill Mountain Park (2.6 miles)
• Garst Mill Park (2.9 miles)
• Vic Thomas Park (3.1 miles)
• Wasena Park (3.1 miles)
• Norwich Park (3.3 miles)

Physicians

• Southwest Medical Clinic (1 miles)
• Kelly Peter F, Dpm - Roanoke Foot And Ankle (1 miles)
• Vistar Eye Center (1.2 miles)
• Blue Ridge Research Center (1.2 miles)
• Internal Medicine Associates of Roanoke (1.3 miles)
• Physician Associates Of Virginia, PC (1.3 miles)
• Virginia Skin & Vein (1.4 miles)

Theaters

• AMC CLASSIC Roanoke 1 (1.1 miles)

Pharmacies

• Walmart Pharmacy (1.2 miles)
• Kare Pharmacy & Compounding (2 miles)
• Walgreens (2 miles)
• Carilion Clinic Pharmacy (2.2 miles)
• Kroger Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)

Hospitals

• Carilion Health System (2.2 miles)
• Roanoke Ambulatory Surgery Center (3.1 miles)
• Roanoke Memorial Hospitals (3.3 miles)
• Carilion Roanoke Community Hospital (3.3 miles)

Places of Worship

• St Johns Episcopal Church (3.3 miles)