TerraBella Pheasant Ridge Costs & Pricing
TerraBella Pheasant Ridge offers competitive pricing for its living accommodations compared to both Roanoke City and the broader state of Virginia. For a studio unit, residents enjoy a monthly cost of $2,800, which is significantly lower than the average $3,840 found in Roanoke City and the state average of $4,436. One-bedroom options are similarly priced attractively at $3,700, undercutting Roanoke City's rate of $3,995 and Virginia's state average of $4,257. Additionally, for those seeking more space, TerraBella's two-bedroom units are offered at $4,000 per month - again more economical than the local city price of $4,618 and slightly higher than the state's average of $4,602. Overall, TerraBella Pheasant Ridge presents an appealing choice for potential residents looking for quality living arrangements without straining their budgets.
| Floor plans | TerraBella Pheasant Ridge | Roanoke city | Virginia |
|---|
| Studio | $2,800 | $3,840 | $4,436 |
| 1 Bedroom | $3,700 | $3,995 | $4,257 |
| 2 Bedrooms | $4,000 | $4,618 | $4,602 |
Overall Review of TerraBella Pheasant Ridge
common
28 reviews mention this
Care and responsiveness stand out
Residents and families frequently describe staff as kind, attentive, and quick to help.
Across many reviews, residents and families say staff are approachable and willing to go out of their way, including help with day-to-day needs, answering questions, and checking in when families could not reach their loved one by phone. Several reviewers also single out specific people in nursing and front-desk roles for being especially welcoming and supportive. A smaller set of reviews are critical of care in memory care, but even those comments typically acknowledge that some individual caregivers were genuinely caring.
common
16 reviews mention this
Meals are a frequent highlight
Dining is repeatedly described as fresh, good-quality, and satisfying for residents.
Food comes up often, with multiple reviews calling meals excellent, fresh, and comforting, and describing residents as actually enjoying what is served. Several reviewers also mention the appeal of dining alongside staff being pleasant during meals. This aligns with the community offering restaurant-style dining and meal services, along with options aimed at special dietary needs.
common
18 reviews mention this
Activities help residents stay engaged
Many reviews say the activity program keeps residents busy and involved.
Reviews frequently describe a full schedule of events, including crafts, games, social gatherings, church and devotional activities, and regular community outings. Some reviewers mention staff encouraging residents to participate and using common spaces for gatherings. For families touring or evaluating the community, the breadth of activity offerings is repeatedly presented as a reason the facility feels like a better fit.
caveat
9 reviews mention this
Memory care communication is mixed
Some families report serious concerns about memory care oversight and communication.
A recurring concern in the memory care reviews is communication gaps, including difficulty reaching staff and limited updates unless families press for information. Several reviews also describe lapses in personal care routines, such as soiled linens remaining for days, and report high staff turnover and management problems. While other reviews express confidence in memory care directors and participation in activities, these negative experiences are specific enough to be a significant caution flag for families considering this level of care.
common
20 reviews mention this
Cleanliness is praised, not consistent
Many residents and visitors describe the facility as clean and well maintained.
Several reviews describe the community as clean, bright, and well cared for, including comments about tidy rooms and pleasant-smelling areas during visits and tours. Others mention inconsistent cleanliness, particularly in the context of memory care, where some reviews describe unclean rooms and bed-making issues. Taken together, reviews suggest cleanliness is a strength for many families, but it can vary depending on unit and care circumstances.
caveat
8 reviews mention this
Pricing can feel either fair or high
Pricing is described as strong value by some, but others call it too expensive or unfair.
Some reviewers say the pricing is among the best they found and that the services feel good for the cost. Others describe prices as high or “too expensive,” and one review raises concerns about charges during a move-out period and an expected refund. This contrast suggests families’ experience with value depends on what was offered and how billing and notices were handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
130 resident community capacity
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Roanoke Regional Woodrum (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Art classes
Catholic services
Concierge services
Cooking classes
Educational speakers / life long learning
Jewish services
Karaoke
Planned day trips
Convenient Roanoke location with many nearby amenities (restaurants, parks, healthcare, and more).
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