Meadow Hills Assisted Living Facility

5046 Williamson Road, Roanoke, VA 24012

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
96
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Assisted Living

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    Overall Review of Meadow Hills Assisted Living Facility

    Pros

    • pro The staff are warm, welcoming, and genuinely care about the residents.
    • pro The on-site geriatric doctor is amazing, taking time to listen and coordinate all care.
    • pro The community is absolutely beautiful with luxurious amenities like a salon.
    • pro The staff know each resident by name and go out of their way to make everyone feel at home.
    • pro Family communication is excellent, keeping loved ones well informed.
    • pro Woodland Hills is a caring, supportive, and vibrant senior living community that receives high recommendations.
    • pro Tours reveal friendly, caring staff and welcoming residents, with top-class amenities.
    • pro They handle transitions for new residents with exceptional support and care.
    • pro The interior is bright, clean, and well-maintained in a peaceful setting.
    • pro Amenities such as Luxe Unlimited and RUI Fit enhance the resident experience with personalized care.
    • pro Woodland Hills is described as the gold standard for senior living and a hidden gem.
    • pro Residents are seen as happy and engaged in a warm, family-like environment.

    Cons

    • pro The reviewer alleged integrity issues with the management team at RUI, claiming they charged for a deceased relative's personal nursing care and administration of medicine for a full month, and never paid the promised refund.
    • pro The reviewer described double billing during a billing-system change, noting that many residents were billed twice and credits took months to apply after extensive follow-up.
    • pro The reviewer criticized the owner's response as a canned, quick reply that lacked real follow-up and engagement.
    • pro The reviewer stated that the quality of meals declined significantly after COVID.

    Review

    Woodland Hills in Roanoke comes across in these accounts as a place where care is anchored in warmth, beauty, and a strong sense of family. Families describe arriving with relief and a bit of awe at how welcoming the community feels, from the moment you step through the doors to the moment you pause to observe residents engaging in conversations, sharing smiles, and moving about the bright, well-kept spaces. The setting itself helps everyone feel at ease - lush greenery outside, clean and stylish interiors, and a calm, quiet atmosphere that many say is ideal for older adults who value both comfort and safety. The overall impression is that this is not just a place to live, but a community where life can continue with dignity and joy.

    A core thread running through the reviews is the extraordinary dedication of the staff. Families repeatedly note that the people who work at Woodland Hills treat residents as if they are family members themselves. The staff are described as patient, kind, and attentive, always taking the time to listen and to engage residents in conversations that honor their personalities and histories. One reviewer specifically highlights that the caregiving team knows each resident by name and consistently goes the extra mile to ensure everyone feels seen, heard, and valued. The sense of personal connection is reinforced by the availability and responsiveness of caregivers, with accounts of staff members offering personal contact information to families in need and going "above and beyond" to make transitions and daily care as smooth as possible.

    The geriatric medical team on site is another pillar of confidence for families. Reviewers praise the onsite geriatric doctor, noting how she takes the time to listen and to update families with patient, thorough explanations. One family member describes monthly calls that last half an hour, during which the doctor coordinates all aspects of a resident's care and ensures that both medical and practical concerns are addressed. This ongoing, collaborative approach to health care - where the physician acts as a coordinator and a communicator - appears to be a standout feature that helps families feel informed and reassured.

    Transition experiences are a recurring theme, especially for those moving a loved one after a crisis. In several notes, Woodland Hills staff are commended for making a difficult process as seamless as possible. A specific staff member, Charlie Fowler, is singled out for his responsiveness and for setting a high standard of care from the start of the transition. Families recount that the initial impression made by Charlie and the rest of the team has held true as they observe ongoing warmth and professionalism from the entire staff. Tours with team members like Charlie and Zsavonne are described as informative and engaging, with residents and families leaving with a strong sense that Woodland Hills offers genuine, individualized attention rather than a generic experience.

    Beyond care, the community shines in amenities and atmosphere. The property is described as beautiful and luxurious, with a salon that receives special praise for its upscale feel and service. Amenities like Luxe Unlimited and RUI Fit add a sense of premium living, offering residents opportunities to stay active and pampered. The building itself is depicted as clean, bright, and well-maintained, with lively activities and frequent social interactions among residents. Evening moments such as live music and casual conversations in common areas contribute to a lively yet comfortable rhythm that helps residents stay engaged and feel connected to one another. Reviews also point to practical perks - movie theaters, pet care, and diverse programming - that reinforce the life-enriching purpose of the community.

    There is a balanced acknowledgment that no community is perfect, and a few notes remind readers to weigh all aspects. Some reviewers mention a decline in the quality of meals after the COVID period, a concern that speaks to the broader challenges many senior living communities faced in logistics and supply chains. More troubling are the financial pains described by some families. One reviewer recounts a serious issue with billing after a parent's death, where charges related to personal nursing care and medication administration continued for a full month posthumously, requiring persistent effort to obtain a refund. Additional concerns are raised about a broader billing transition - double billing during a system change and delays in applying credits - which led to frustration and a call for stronger follow-up and accountability. A response from the ownership side appears in one account, but the reviewer notes it did not resolve the core issues and describes a lack of timely, meaningful communication despite promises. These points serve as important reminders that, while the community earns high praise for care, there is a need for consistent financial transparency and proactive problem resolution.

    Overall, the testimonials converge on a picture of Woodland Hills as a quality option in senior living that is not merely about a place to reside, but about a community that you and your loved ones can trust. The staff's genuine care, the proactive medical engagement, the strong culture of family and respect, and the rich array of amenities create an environment where residents can thrive and families can feel supported. Most reviewers would readily recommend Woodland Hills to others seeking a caring, vibrant, and well-rounded senior living experience. At the same time, potential residents and families are encouraged to consider the financial processes as part of the decision, ensuring clear expectations and robust communication to prevent the kind of billing tensions that have surfaced in a few instances. In sum, Woodland Hills presents itself as a welcoming, almost home-like enclave where care, beauty, and community come together to honor the lives of its residents.

    Features

    Housing

    • 30 resident community capacity 30 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Roanoke Regional  Woodrum (1 miles away) Roanoke Regional Woodrum (1 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Meadow Hills Assisted Living Facility, located in Roanoke, VA, is a premier assisted living community that provides exceptional care and a comfortable living environment for its residents. The facility offers a wide range of amenities to cater to the needs and preferences of each individual. Residents can enjoy their favorite TV shows and movies with access to cable or satellite TV. The dining room provides delicious meals served in a restaurant-style setting, ensuring that residents have nutritious and appetizing options. Each unit is fully furnished, allowing residents to move in without the hassle of bringing their own furniture.

    Meadow Hills also offers various services to make daily life easier for residents. Housekeeping services ensure that all living spaces are clean and well-maintained. A kitchenette is provided in each unit for those who wish to prepare their own meals or snacks. Move-in coordination is available to assist new residents with the transition process. Outdoor space and gardens allow residents to enjoy fresh air and beautiful surroundings.

    The community also prioritizes the health and wellness of its residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and on time. A mental wellness program is available for those who may benefit from additional support.

    Dining options cater to special dietary restrictions, ensuring that all residents receive meals tailored to their specific needs. In terms of activities, Meadow Hills encourages social engagement by offering resident-run activities and a schedule of daily activities for everyone to participate in.

    For added convenience, this assisted living community is surrounded by various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals – all in close proximity.

    Overall, Meadow Hills Assisted Living Facility provides a warm and welcoming environment where individuals can receive personalized care while enjoying an array of amenities designed for comfort and convenience.

    Nearby Places of Interest

    Located in Roanoke, Virginia, this area offers a variety of healthcare options, including dentists, eye care centers, pharmacies, and medical facilities such as Carilion Breast Care Center. There are also numerous restaurants nearby for dining out, with a range of fast food and sit-down options available. Places of worship like St James Episcopal Church and Shenandoah Baptist Church provide spiritual support for residents. Transportation is easily accessible with the Roanoke-Blacksburg Regional Airport nearby. For outdoor activities, several parks like Walrond Park and Elmwood Park offer green spaces for relaxation. Additionally, there are cafes like Starbucks for socializing and enjoying a cup of coffee. With hospitals like Carilion Roanoke Community Hospital in close proximity, this area provides convenient access to healthcare services for seniors considering living here.

    Physicians

    • Kool Smiles Dentist (0.2 miles)
    • Star City Eye Care (1 miles)
    • New Horizons Healthcare (1.2 miles)
    • Vistar Eye Center (1.6 miles)
    • Roanoke Oral Surgery (1.6 miles)
    • Carilion Breast Care Center (1.7 miles)
    • Endocrine Care & Education Center (2 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (1.3 miles)
    • Medicine Shoppe (1.4 miles)
    • Kroger Pharmacy (1.8 miles)
    • CVS Pharmacy (2 miles)
    • Servant Pharmacy of VA (2 miles)
    • Wonder Drug Southeast Pharmacy (3.8 miles)

    Restaurants

    • McDonald's (0.3 miles)
    • Taco Bell (0.3 miles)
    • Cook Out (0.3 miles)
    • Popeyes Louisiana Kitchen (0.4 miles)
    • Sakura IX (0.4 miles)
    • Arby's (0.4 miles)
    • Sticks & Spoons Ramen Bar (0.4 miles)

    Places of Worship

    • St James Episcopal Church (0.4 miles)
    • Shenandoah Baptist Church (1.1 miles)
    • Cornerstone Church (2 miles)
    • Virginia Church of God Youth Camp (3 miles)
    • Rescue Mission Ministries (3.6 miles)
    • St Johns Episcopal Church (3.7 miles)

    Transportation

    • Roanoke-Blacksburg Regional Airport (ROA) (0.8 miles)
    • Roanoke Higher Education Center Smart Way Stop (3.1 miles)

    Parks

    • Walrond Park (2.3 miles)
    • Washington Park (2.3 miles)
    • Wasena Park (3.6 miles)
    • Norwich Park (3.6 miles)
    • Elmwood Park (3.7 miles)
    • Vic Thomas Park (3.7 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Starbucks (3.7 miles)
    • Starbucks (4.3 miles)

    Hospitals

    • Near Southwest Preparedness Alliance (2.9 miles)
    • Carilion Roanoke Community Hospital (3.8 miles)
    • Carilion Clinic Inpatient Rehabilitation (3.8 miles)
    • Roanoke Ambulatory Surgery Center (4 miles)

    Frequently Asked Questions

    Where is Meadow Hills Assisted Living Facility?

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